1. Warnings
1.1. User manual
This manual is an integral and essential part of the product. It should be kept with the appliance so that it can be consulted by the user
and our authorized personnel. This manual shall be read carefully for the instructions and notices, as they provide important information
regarding the safe installation, use and maintenance of the product, in order to operate the boiler in appropriately and safely, and shall
always be accurately preserved. Baykan disclaims any and all responsibility deriving from any translations which may result in wrong
interpretations.
Read the instructions and recommendations in this user manual carefully to ensure proper installation, use and maintenance of the
appliance. Keep this manual in a safe place. You may need it for your own reference while Servicing Technicians or your installer may
need to consult it in the future.
1.2. Installation
In order to ensure safety and correct operation, the installation shall always take place in full compliance with the applicable Law and
with the instructions provided by the Manufacturer, and will always be carried out by professionally qualified technical personnel only.
This appliance must be used only for the purpose for which it is designed. The manufacturer declines all liability for damage caused by
improper or negligent use and installation.
Baykan products are manufactured in accordance with ISO 9001:2008 and do not contain any Hazardous materials or substances such
as asbestos. The appliance packaging does not contain any substances, which may be considered a hazard to health.
Do not install this appliance in a damp environment or close to equipment which spray water or other liquids.
Do not place objects on the appliance.
Do not allow children or inexperienced persons to use the appliance without supervision.
During the boiler assembly check that the installation of the gas supply
•Is gas---tight?
•Is of the correct gauge for the flow to the boiler;
•Is fitted with all the safety and control devices required by the current Regulations.
•The installer has connected the safety valve outlet to a drain pipe. The manufacturers are not responsible for damage caused
by opening of the safety valve and consequent escape of water, if not connected correctly to the drain.
•The installer has connected the condensate outlet to a suitable drain pipe.
1.3. Start Up
The boiler shall be OPERATED FOR THE FIRST TIME by authorized Baykan Technical Support Service Or another competent
servicing company (TSE registered) only, within 1 months after equipment installation. During the start-up, the Technical Support
Service shall complete the Guarantee Certificate and leave you a slip –to be preserved -, thus starting the Guarantee period, whose
conditions are specified on the slip itself..
1.4. Standard Warranty Terms & Conditions
Warranty assistance will be ensured only if the Warranty Certificate validated during the start-up is shown. The Manufacturer disclaims
any and all responsibility resulting from damage due to tampering, improper use or mistakes made during equipment installation,
operation and maintenance. In the event of a failure or malfunctioning, disconnect gas and power supply of the equipment and do not try
to repair it. Call the Baykan Technical Support Service.
Our confidence in the quality of craftsmanship and performance of our products is demonstrated by the BAYKAN two year Warranty.
During the first year from installation the Warranty covers your boiler against manufacturing defects for both parts and labour. Should
your boiler develop a fault please contact your original installer or alternatively contact Baykan Technical Support Service.
To activate your second year free warranty you must register your boiler with Baykan Technical Support Service
Calling our telephone registration line on 444 0 308 (Please note that the cost of the service is not included in the warranty). It is also a
requirement of the warranty that the boiler has an annual service (every 12 months) in accordance with the installation and servicing
instructions, performed by a Baykan Technical Support Service.
If you would like Baykan Technical Support Service to carry this out please call on 444 0 308. Our promise to you If you experience a
fault with your new boiler, we aim to provide a safe and high quality repair service supported by our dedicated national network of highly
skilled engineers. If your installer can’t resolve the problem for you, we will do everything we can to get an engineer out to you as quickly
as possible.
Nothing in this warranty will affect your statutory consumer rights.
What you need to do if you experience a problem with your heating system or the operation of the boiler you should always contact your
installer first, because the cause of the fault may not be related to the boiler.
If your installer confirms that the fault is with the boiler and he/she can’t repair it, our friendly customer service team is on hand to help.
Simply call our service division Baykan Technical Support Service on 444 0 308 to book an engineer visit or for any general advice
that you may need.
Our contact centre is open Monday to Friday 8am - 6pm, weekends and Bank Holidays 8.30am - 2pm, excluding Religious Day and
New Years Day.
When calling Baykan Technical Support Service it would be helpful if you could have the following information to hand:-
1 Boiler serial number (see opposite).
2 Boiler make and model number.
3 Your installer name and address details.
4 Proof of purchase (if you do not have the boiler serial number).
What this warranty covers
Free of charge repair or replacement of components found to be of faulty manufacture.
Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be
repaired or is uneconomic to repair.
What this warranty does not cover Repairs to boilers which haven’t been installed and commissioned properly, and as set out in the
installation instructions (this includes the need to flush the system effectively and add a suitable corrosion inhibitor).
Any damage caused by hard water scale deposits and/or aggressive water resulting from corrosion. Any other defects or failures, either
in the connected heating system or outside of the boiler itself. Faults caused by inadequate supply of electricity, gas or water to the
property. Installations within commercial settings for which this boiler was not designed. Reimbursement of any third party repair or
replacement costs that we haven’t been told about or agreed with you in advance. Compensation for consequential losses (e.g. loss of