BHI 9K-12K User manual

12000 BTU Ductless Mini Split
Air Conditioner
Customer & Technical Support information
(Please contact us BEFORE returning product)
Website: www.auxXsa.com
Contact Phone#:[phone](Mon-)ri,9am-5pm/PST)
Email:[email protected]

In line with the company's policy of connual product improvement, the aesthec and dimensional characteriscs,
technical data and accessories of this appliance may be changed without noce.
For the most up-to-date version of the instrucons, please visit www.dialmfg.com/ms/technical-data.
CONTENTS
SAFETY PRECAUTIONS AND RECOMMENDATIONS................................................................................ 1
IDENTIFICATION OF PARTS..................................................................................................................... 4
REMOTE CONTROL ................................................................................................................................ 6
OPERATING INSTRUCTIONS ................................................................................................................... 7
INSTALLATION REQUIREMENTS ............................................................................................................. 8
INDOOR UNIT INSTALLATION ................................................................................................................. 9
OUTDOOR UNIT INSTALLATION ............................................................................................................. 14
TEST OPERATION ................................................................................................................................... 17
MAINTENANCE ...................................................................................................................................... 19
TROUBLESHOOTING .............................................................................................................................. 20

1
Read this guide before installing and using the
appliance.
Do not install the appliance within 20” from
sources of inammable substances (alcohol, etc.
or storage area of pressurized containers (e.g.
spray cans)).
The air condioner must be installed by profes-
sional or qualied persons. If the appliance is used in areas without the
possibility of venlaon, precauons must be
taken to prevent any leaked refrigerant gas from
remaining in the environment.
During the installaon of the indoor and outdoor
units, keep children away from the working area.
Make sure that the base of the outdoor unit is
rmly xed to a solid, at and level plaorm. The packaging material is recyclable and should
be recycled. At the end of its useful life, send the
air condioner to an authorized waste collecon
center for proper disposal.
Check that air cannot enter the refrigerant sys-
tem and check for refrigerant leaks when moving
the air condioner.
Only use the air condioner as instructed in this
booklet. These instrucons are not intended to
cover every possible condion and situaon.
As with any electrical household appliance,
common sense and cauon are therefore
always necessary for installaon, operaon and
maintenance.
Carry out a test cycle aer installing the air con-
dioner and record the operang data.
The appliance must be installed in accordance
with applicable governing regulaons.
The indoor unit must be protected by installing a
fuse of suitable capacity for the maximum input
current or with another overload protecon
device.
Before accessing the wiring terminals on the
unit, all power circuits must be disconnected
from the power supply.
Ensure that the voltage from the mains electric-
ity corresponds to that stamped on the rang
plate of the unit. Keep the switch or power plug
clean. Insert the power plug completely and
rmly into the socket to avoid the risk of electric
shock or re.
Installaon must be performed in accordance
with the requirements of state and local regula-
ons and by licensed personnel only.
The appliance must be ed with the means
to be disconnected from the supply mains that
allow contact separaon in all poles and provide
full disconnecon under overvoltage category III
condions. These means must be incorporated
in the xed wiring in accordance with wiring
codes and regulaons.
This appliance can be used by children aged
8 years and older or by persons with reduced
physical, sensory or mental capabilies or lack
of experience and knowledge if they have been
given supervision or instrucon concerning the
use of the appliance in a safe way and under-
stand the hazards involved. Children shall not
play with the appliance. Basic exterior cleaning
and maintenance should not be performed by
children without close adult supervision.
Check that the socket is suitable for the plug;
change the socket if necessary.
SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER
SAFETY PRECAUTIONS

2
Do not try to install the air condioner alone;
always consult licensed technical personnel.
Do not remain directly exposed to the ow of
cold air for a prolonged period. Direct and pro-
longed exposure to cold air could be dangerous
for your health. Parcular care should be taken
in the rooms where there are children, elderly or
sick individuals.
Extensive cleaning and maintenance must be
carried out by specialized technical personnel.
Always disconnect the appliance from the mains
electricity supply before carrying out any clean-
ing or maintenance. If the appliance gives o smoke or there is a
smell of burning, immediately cut o the power
supply and contact Customer Support. Prolonged
use of the device in such condions could cause
re or electrocuon.
Do not unplug the unit while it is operang;
doing so could create a spark and re hazard.
This appliance is to be used for air condioning
domesc environments and must not be used
for any other purpose, such as for drying clothes,
cooling food, etc.
Have repairs carried out only by a qualied tech-
nician. Incorrect repair could expose the user to
the risk of electric shock, etc.
Always use the appliance with the air lter in
place. Running the air condioner without an
air lter could cause an excessive accumulaon
of dust or dirt on the inner parts of the device
causing product failure.
The airow direcon must be properly adjusted.
The aps must be directed upwards in the
cooling mode.
The user is responsible for having the appliance
installed by a qualied technician, who must
check that it is grounded in accordance with
current regulaon and that a thermo-magnec
circuit breaker is used.
Ensure that the appliance is disconnected from
the power supply when it will remain inoperave
for a long period and before carrying out any
cleaning or maintenance.
The baeries in the remote control must be
recycled or disposed of properly at collecon
points.
Selecng the most suitable temperature can
prevent damage to the appliance.
SAFETY RULES AND RECOMMENDATIONS FOR THE INSTALLER
SAFETY PRECAUTIONS

3
SAFETY RULES AND PROHIBITIONS
Do not bend, tug or compress the power cord as
this may result in electrical shocks or re. Only
specialized technical personnel may replace a
damaged power cord.
Do not climb onto or place any heavy or hot
objects on top of the appliance.
Do not use extension cords or power strips.
Do not direct the airow onto plants or animals.
Do not touch the appliance when barefoot, or
when parts of the body are wet, or damp.
This appliance is to be used for air condioning
domesc environments and must not be used
for any other purpose, such as for drying clothes,
cooling food, etc.
A prolonged exposure to the ow of cold air of
the condioner could have negave eects on
plants and animals.
Do not obstruct the air inlet or outlet of the
indoor or the outdoor unit. The obstrucon of
these openings can cause a reducon in the
operave eciency of the air condioner with
possible consequent failures or damages.
Do not allow the air condioner to become sat-
urated with water. The electrical insulaon could
be damaged and cause electrocuon.
Do not install the appliance in environments
where the air could contain gas, oil or sulfur or
near sources of heat.
Never insert a sck or similar object into the
appliance.

4
IDENTIFICATION OF PARTS
Front Panel
Air Inlet
Refrigerant
Air Inlet
Wiring Cover
Drainage Pipe
Indoor Unit
Outdoor Unit
Gas Valve
(Low Pressure Valve)
Liquid Valve
(High Pressure Valve)
Air Outlet
Air Outlet
Air Filter Screens
HEPA Air Filter
(1 per Filter Screen)
Note: The appearance of the units that have been purchased may not correspond to the above product image.
IDENTIFICATION OF PARTS

5
IDENTIFICATION OF PARTS
The shape and posion of the indicators may vary by model, but their funcon is the same.
Indoor Display
No. LED Funcon
1Indicator for Timer, Temperature and Error Codes.
2Lights up during Timer operaon.
3SLEEP mode.
4The symbol appears when the unit is turned on, and disappears when the
unit is turned o.
5The symbol appears when power is on.
2
3
1
1 2 435

REMOTE CONTROL
Remote control DISPLAY
The display and some functions of the remote control may vary according to the model.
Symbols
Cooling Mode
Dry Mode
Fan only Mode
Heating Mode
Fan speed:
Auto/ low/ low-mid/ mid/ mid-high/ high
TURBO function
Mute function
Up-down auto swing
Temperature indicator
Meaning
Left-right auto swing
SLEEP function
Timer
Battery indicator
Auto Mode
Health function
I FEEL function
ECO Mode
8 heating function
oC
Signal indicator
Gentle wind
Child-Lock
Display ON/OFF
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
6

REMOTE CONTROL
The shape and position of buttons and indicators may vary according to the model, but their
function is the same.
The display and some functions of the remote control may vary according to the model.
The unit confirms the correct reception of each button with the beep.
No.
Button Function
To select the mode of operation (AUTO, COOL, DRY, FAN, HEAT).
To activate/deactivate the TURBO function.
To decrease temperature, or Timer setting hours.
To increase temperature, or Timer setting hours.
To turn on/off the air conditioner .
To select the fan speed of auto/low/mid/high.
8
11
6
7
9
MODE
TURBO
1
2
3
4
FAN
5
To activate/deactivate the ECO function.
ECO
To set the time for timer on/off.
TIMER
To switch-on/off the function SLEEP.
SLEEP
10
To switch-on/off the LED display.
DISPLAY
To stop or start horizontal louver movement or set the desired up/down air flow direction.
12
13
To switch-on/off the I FEEL function.
I FEEL
14
To switch-on/off the MUTE function.
MUTE
Long press to activate/deactivate the GEN function (depending on models).
To stop or start horizontal louver movement or set the desired left/rightair flow direction.
SWING
15
16
To activate/deactivate the CHILD-LOCK function.
MODE + TIMER
17
To activate/deactivate the SELF-CLEAN function (depending on models).
18
To activate/deactivate the GENTLE WIND function (depending on models).
FAN + MUTE
19
To activate/deactivate the HEALTH function (depending on models).
SLEEP + DISPLAY
SWING
SWING
SWING
+
Long press to activate/deactivate the 8 heating function (depending on models).
oC
7
To memory the setting temperature, setting mode and setting fan speed as you need.
I SET

REMOTE CONTROL
Replacement of Batteries
Remove the battery cover plate from the rear of the remote control, by sliding it in direction as
the arrow.
Install the batteries according the direction (+ and -)shown on the Remote Control.
Reinstall the battery cover by sliding it into place.
Use 2 pieces LRO3 AAA (1.5V) batteries.
Do not use rechargeable batteries.
Replace the old batteries with new ones of the same
type when the display is no longer legible.
Do not dispose batteries as unsorted municipal waste.
Collection of such waste separately for special
treatment is necessary.
8
Note:
1. Direct the remote control toward the Air conditioner.
2. Check that there are no objects between the remote control and the Signal receptor in the
indoor unit.
3. Never leave the remote control exposed to the rays of the sun.
4. Keep the remote control at a distance of at least 1m from the television or other electrical
appliances.
For some model, each time when insert the batteries in the remote controller for the first time,
you can set the Cooling only or Heating pump control type. As soon as you insert the batteries,
turn off the remote controller, and operate as below.
1. Long press the MODE button, until the ( ) icon flash, to set the Cooling only type.
2. Long press the MODE button, until the ( ) icon flash, to set the Heating pump type.
Note: If you set the remote control in cooling mode, it will not be possible to activate the
heating function in units with a heating pump. If you need to reset, take out the
batteries and install again.
For some model of remote controller, you can program the temperature display between
oo
C and F.
1. Press and hold the TURBO button over 5 seconds to get into the change mode;
oo
2. Press and hold the TURBO button, until it switch to C and F;
3. Then release the pressing and wait for 5 seconds, the function will be selected.

9
OPERATING INSTRUCTIONS
-
-
Control Box Cover
Open the Panel of Indoor Unit
Current Status Response Outcome
Standby One beep. Cooling Mode
Standby
(Heat Pump Only) twice in 3 seconds. Two beeps.
Running short period.
Temperature
Cooling Dry
Room Temperature 63°F~90°F (17°C~32°C)
Outdoor Temperature
5°F~75°F (-15°C~24°C)
-4°F~75°F (-20°C~24°C))
T1 Climate: 59°F~122°F (15°C~50°C)
(Low Temp Cooling: 5°F~122°F (-15°C~50°C))
T3 Climate: 59°F~131°F (15°C~55°C)
Mode

10
INSTALLATION REQUIREMENTS
Torque Parameters
Inverter Models Capacity (Btu/h) 9K-12K 18K-36K
Length of pipe with standard charge (standard)
Length of pipe with standard charge (North American)
Maximum distance between indoor and outdoor unit
20g/m 15g/m 30g/m 25g/m
-
erant used)
R410A R32 R410A R32
PIPE Size Newton meter[N x m] Kilogram-force meter (kgf-m)
1/4" (ø 6.35) 18 - 20 24.4 - 27.1 2.4 - 2.7
3/8" (ø 9.52) 30 - 35 40.6 - 47.4 4.1 - 4.8
1/2" (ø 12) 45 - 50 61.0 - 67.7 6.2 - 6.9
5/8" (ø 15.88) 60 - 65 81.3 - 88.1 8.2 - 8.9
Minimum Wire Cross-
2
) (AWG) Socket or Switch (A)
≤ 8 0.75 (18 AWG) 10 20
> 8 and ≤ 10 1.0 (17 AWG) 10 20
> 10 and ≤ 15 1.5 (16 AWG) 16 32
> 15 and ≤ 24 2.5 (14 AWG) 25 32
> 24 and ≤ 28 4.0 (12 AWG) 32 64
>28 and ≤ 32 6.0
(10 AWG) 40 64
Note:

11
INDOOR UNIT INSTALLATION
1.1
1.2
1.3 Ensure condensate can be easily and safely drained.
1.4
1.5 Indoor unit should be out of reach of children.
1.6
the unit.
1.7 Filter should be easily accessible for cleaning.
1.8
1.9
1.10


Do not install in a laundry rby a scorrosie enrnt.
Minimum Indoor Clearances


Ceiling
Floor

12
INDOOR UNIT INSTALLATION
2.1 Remove the mounng plate from the back of indoor unit.
2.2 Ensure the minimum installaon dimension requirements in Step 1 are met. Using a level, posi-
on the mounng plate perfectly horizontal.
2.3 Mark the screw hole posions on the wall.
2.4 Remove mounng plate and drill holes at the marked screw hole posions.
2.5 Indoor unit should be out of reach of children.
2.6 Insert wall anchors into the drilled screw holes, then fasten the mounng plate with screws.
Drill a hole in the wall for refrigerant piping, condensate hose, and connecng cables.
3.1 Determine the locaon of the hole based on the posion of the mounng plate.
3.2 The hole should be at least 2-3/4 inch (70mm) diameter and angled downwards towards the
exterior wall to facilitate drainage (refer to drawing below).
3.3 Fit the wall sleeve and wall sleeve cover (both are oponal parts) to protect the connecon
parts.
Step 2: Install Mounng Plate
Step 3: Drill Hole in Wall
ø 2.8" (70mm)
Indoor
Outdoor
0.2-0.4in (5-10mm)
Small Oblique Angle
Wall Sleeve Cover
(Optional)
Wall Sleeve
(Optional)
Note:
i. Ensure the mounng plate is rm and at against the wall aer installaon.
ii. The plate shown may look dierent from the actual plate supplied.
Cauon: When drilling the hole, take care to avoid wires, plumbing and other sensive components behind the wall.
INDOOR UNIT INSTALLATION

13
INDOOR UNIT INSTALLATION
4.3 Remove the plasc cover in the pipe ports and the protecve cover on the end of piping con-
nectors.
4.4 Check that the pipe port and the pipe connectors are clean.
4.5 Align the pipe port and pipe connectors and fasten with the ange nut. Tighten the nut as ght-
ly as possible by hand rst.
4.6 Next, use a torque wrench to ghten the nut. (Refer to the torque parameters table in the
INSTALLATION REQUIREMENTS secon.
4.7 Do not wrap the joint with insulaon unl aer the leak test is completed.
4.1 Based on the wall hole posion, select the appropriate piping roung opon. There are three
ways to route the piping for the indoor unit as shown in the gure below: In Opon 1 or 3, cut
the plasc knock-out along the groove on the side of the indoor unit with a cuer for the pipes
to pass through.
4.2 Unroll the connecng pipes gently with the port facing up as shown in the gure below.
Step 4: Connecng Refrigerant Pipe
NOYES
Piping Outlet
Cable Outlet
Note: Aer cung o the plasc knockout, trim the sides of the outlet to make them smooth and not sharp.
INDOOR UNIT INSTALLATION

14
INDOOR UNIT INSTALLATION
5.1 Adjust the drainage hose (if applicable). In some models, drainage ports are available on both
sides of the indoor unit as opons to aach the drainage hose. Plug the unused drain port with
the rubber aached in one of the ports.
5.2 Connect the drainage hose to the drainage port. Ensure the connecon is rm and sealed.
5.3 Wrap the joint rmly with Teon tape to ensure no leaks.
6.1 Choose the right cable size determined by the maximum operang current on the nameplate.
(Refer to the INSTALLATION REQUIREMENTS secon to determine the cable size to use).
6.2 Open the front panel of the indoor unit.
6.3 Remove the electric control box cover to access the terminal block.
6.4 Unscrew the cable clamp.
6.5 Insert one end of the cable into the control box from the back at the right end of the indoor
unit.
6.6 Connect the wires to the corresponding
terminals according to the wiring diagram
on the electric control box cover.
6.7 Tighten the cable clamp to secure the
cables.
6.8 Replace the electric control box cover and
close the front panel.
Step 5: Connect Drainage Hose
Step 6: Connect Wiring
Drainage Ports
Wiring Diagram
Control Box Cover
Front Panel
Note: The pipes should be installed downward for proper drainage and ensure there is no kink or dent that leads to
blockage.
INDOOR UNIT INSTALLATION

15
INDOOR UNIT INSTALLATION
If the wrapped bundle of refrigerant pipes, cable wires and drainage hose is already installed in the
wall, use the procedures below.
i. Hook the top of the indoor unit onto the mounng plate without piping and wiring connected.
ii. Li the boom of the indoor unit away from the wall. Unbend the bracket on the mounng bracket
so that the indoor unit can be propped up enough to create enough space to work. Install the
piping, wiring and drainage hose per Steps 4 through 7.
iii. Re-bend the bracket and snap the unit into mounng bracket.
Aer the refrigerant pipes, cable wires and drainage hose are all installed on the indoor unit, bundle
them with insulang tape before passing them through the wall hole.
7.1 Arrange the pipes, cables and drainage hose as shown below:
7.2 Use insulang tape to wrap the refrigerant pipes, cable wires and drainage hose together ghtly.
8.1 Carefully pass the wrapped bundle of refrigerant pipes, cable wires and drainage hose through
the hole in the wall.
8.2 Hook the top of the indoor unit onto the mounng plate.
8.3 Apply a slight pressure to the le and right side of the indoor unit. Make sure the indoor unit is
hooked rmly.
8.4 Push the boom of the indoor unit against the mounng plate unl it snaps into the mounng
plate.
Step 7: Wrap Piping and Cable
Step 8: Mount Indoor Unit
Refrigerant Piping
Drainage Hose
Cable Wiring
Insulaon Tape
Note:
i. Make sure the drainage hose is at the boom.
ii. Avoid crossing over and bending parts.
INDOOR UNIT INSTALLATION

16
OUTDOOR UNIT INSTALLATION
Select a site that allows for the following:
1.1 Do not install the outdoor unit near sources of heat, steam or ammable gas.
1.2 Do not install the unit in a windy or dusty locaon.
1.3 Do not install the unit where there is frequent trac. Select a place where the air discharge and
operang sound will not disturb the neighbors.
1.4 Avoid installing the unit where it will be exposed to direct sunlight (if necessary, use shade pro-
tecon that does not interfere with the air ow).
1.5 Allow enough space as shown in the picture for air to circulate freely.
1.6 Install the outdoor unit in a safe and solid locaon.
1.7 If the outdoor unit is subject to vibraon, place rubber vibraon pads on the feet of the unit.
2.1 This step is only for heat pump models.
2.2 Insert the drainage adapter into the hole at the boom
of the outdoor unit.
2.3 Connect the drainage hose to the adapter.
3.1 Use the feet of the outdoor unit to mark the locaon for the anchor bolts.
3.2 Anchor the bolts to the installaon base.
3.3 If applicable, install 4 rubber pads over the hole before placing the outdoor unit (Op-
onal). This will reduce vibraons and noise.
3.4 Place the outdoor unit base onto the bolts or pre-drilled holes.
3.5 Use a wrench to fasten the outdoor unit rmly with the bolts.
Step 1: Select Installaon Locaon
Step 2: Install Drainage Hose
Step 3: Secure the Outdoor Unit
Drainage Hose
Drainage Adapter
Install 4 Rubber Pads (Optional)
Over 79 in.
Over 12 in. Over 20 in.
Over 20 in.
Over 12 in.
Note: The outdoor unit can be mounted on a wall-mounng bracket. Follow
the instrucon of the wall-mounng bracket to mount the outdoor unit. The
wall-mounng bracket must be able to support at least 4 mes the weight of the
outdoor unit.
OUTDOOR UNIT INSTALLATION

17
OUTDOOR UNIT INSTALLATION
Cauon: Before connecng the wires of indoor and outdoor units ensure the power is o.
4.1 Remove wiring cover.
4.2 Unscrew the cable clamp.
4.3 Refer to the wiring diagram placed inside the wiring cover. Connect the 4 wires of the cable to
the corresponding terminals. Check that all the wires are connected securely.
4.4 Replace the cable clamp and wiring cover.
5.1 Remove the valve cover.
5.2 Remove the protecve cap on each valve port. Check that valves are clean.
5.3 Remove the plasc cover in the pipe ports and check that the ports are clean.
5.4 Fit the are of the pipe into the valve port. Screw the pipe are nut onto the valve port by hand.
5.5 Use a wrench to hold the body of the valve port and a torque wrench to ghten the are nut.
Refer to the Torque Parameters table on the INSTALLATION REQUIREMENTS secon for correct
torque to ghten the are nut.
Step 4: Install Wiring
Step 5: Connect Refrigerant Pipe
Wiring Diagram
Wiring Cover
Cable Clamp
Terminal Block
Connecon Pipes
Take O the Valve Cover
Flare Nuts
OUTDOOR UNIT INSTALLATION