BIMG METVISA AGGE.2 User manual

1

2
CONGRATULATIONS,
You have just purchased an IMG-BRASIL equipment, product of the highest quality, safety
and efficiency.
Founded in 1989, IMG-BRASIL is a respected company as one of the best and most
complete companies in the field of gastronomy equipment manufacturing.
Constant innovation and improvement of its products, using top-of-line raw materials, ensure
superior products consumed in Brazil and in more than 25 countries worldwide.
THE RELIABILITY AND CERTAINTY OF A GOOD PRODUCT ARE IN THE NAME
IMPORTANT:
PRODUCT FOR PROFESSIONAL USE. DONOT USE BEFORE READINGTHE MANUAL CAREFULLY.
IN CASEOFQUESTIONS, PLEASECONTACTUS: :
IMG-BRASIL Gastronomy Machinery Industry Ltda.
CNPJ 11.193.347/0001-14 - CREA 131726-3
Road. Antônio Heil –KM 23 Nº 5825 –Neighborhood: Limoeiro –ZIP CODE 88352-502
Brusque –SC –Brasil
Phone/fax. [phone] - Website: www.metvisa.com.br

3
INDEX
1. Safety Information......................................................................................................................... 4
1.1 General Warnings...................................................................................................................... 4
1.2 Mechanical Safety ..................................................................................................................... 5
1.3 Electrical Safety......................................................................................................................... 5
2. Technical Characteristics............................................................................................................. 6
2.1 Main Components...................................................................................................................... 6
2.2 Technical Data........................................................................................................................... 7
2.3 Supply and Disposal of Equipment Packaging........................................................................... 8
3. Installation..................................................................................................................................... 8
3.1 Equipment Layout...................................................................................................................... 8
3.2 Electrical Connection............................................................................................................... 10
3.3 LPG Gas Installation - Recommendations and Care................................................................ 11
3.4 Safety Procedures and User Instruction................................................................................... 13
4. Equipment Use............................................................................................................................ 13
4.1 Utility........................................................................................................................................ 13
4.2 Commands.............................................................................................................................. 13
4.3 Operating Procedures.............................................................................................................. 14
5. Cleaning and Maintenance ......................................................................................................... 18
5.1 Cleaning Procedures and Products Used................................................................................ 18
5.2 Breakdown Maintenance and Procedures................................................................................ 19
5.3 Prolonged Interruption in Use of the Equipment....................................................................... 20
6. Analysis and Troubleshooting................................................................................................... 20
6.1 Problems, possible causes and solutions ................................................................................ 20
7. Useful Life of the Equipment and its Components................................................................... 21
8. Applicable Standards.................................................................................................................. 21
9. ANEXXES..................................................................................................................................... 22
Electrical Schematic ...................................................................................................................... 22
Exploded View Drawing................................................................................................................. 23
ATTENTION!
The characteristics, pictures and figures presented in this manual should be considered for
information. IMG BRASIL reserves the right to make such modifications as may be deemed
necessary without prior notice.

4
1. Safety Information
1.1 General Warnings
• Cautions / precautions must be observed when installing, using, maintaining and discontinuing use
of this equipment;
• Before carrying out any operation (assembly, use, maintenance and reuse after prolonged use of the
equipment), read the manual carefully;
• The equipment must be used by trained personnel familiar with the use and safety regulations
described in this manual;
• This equipment is not intended for use by persons (including children) with reduced physical,
sensory or mental capacities, or people with lack of experience and knowledge, unless they have
received instructions regarding the use of the appliance or are under the supervision of a person
responsible for their safety.
• It is recommended that children be supervised to ensure that they are not playing with the
equipment;
• In case of rotation of the personnel that will work with the equipment, the new operator must be
educated about the standards and the operation of the same one;
• The operator must use the Adequate PPE (Personal Protective Equipment). As for example: use
appropriated gloves to protect the hand from burning by the structure heating of the equipment.
• The operator must always be aware of situations that can cause a risk of accidents and avoid them.
For example: turn on the gas regulator button without lighting the burner, spreading the gas in the
environment causing poisoning, fire and explosion risks;
• After reading and clarifying all doubts, this manual should be carefully stored in an easily accessible
location, known to all persons who will operate the equipment and make it available to those who will
carry out maintenance for any inquiries. Whenever any questions arise, be sure to check the manual.
Do not operate the equipment in any way with doubts;
• In the installation, it is essential to make this manual available to the professionals who will do the
same;
• Do not install the equipment near flammable materials;
• Before starting cleaning and any type of maintenance, it is essential that the equipment is at room
temperature, with the burners off and the gas pressure regulator closed;
• Periodically check the condition of the cables and electrical parts, hose and the entire gas
installation part as well as the internal and external part of the equipment (burners, internal structure,
gas regulating buttons, etc.).
• These equipments are intended to be used for commercial applications, for example in restaurant
kitchens, canteens, hospitals and in commercial enterprises such as bakeries, butchers, etc., but not for
continuous mass production of food.
ATTENTION!
Do not perform repairs on your own. Refer servicing to qualified service personnel. Only use
original parts in your equipment.

5
1.2 Mechanical Safety
• Before operating the equipment, make sure that the gas installation does not leak.
• Insert only specific products into the roaster for which the equipment is intended and never place
your hands or inflammable products, close to or directly on the roaster.
• When cleaning the equipment, be extremely careful. Disconnect the equipment from the electrical
network and close the gas valves on the cylinders. Then wait for the roaster to completely cool down.
Never put your hands or cleaning products on the heated roaster. For further information on cleaning
the equipment, follow the instructions in item 5 of this manual.
The equipment described in this manual complies with the mechanical type hazard
regulation. The requirements of the Brazilian standard were observed: INMETRO (see item 8
Applicable Standards).
Security is ensured with:
•Structure and internal coating prevent inappropriate access to internal parts, such as infrared
burners and motor during the process;
•Grease collector, preventing grease and process residue from accumulating in the tray.
To view the parts described above, refer to the image in item 2.1 (Main Components –page
7) of this manual.
ATTENTION!
Always that some item referred to safety be removed from the equipment (for example, for
cleaning or maintenance), replace it in place and confirm that it is performing its function
correctly.
1.3 Electrical Safety
• Periodically check the condition of cables and electrical parts;
• If the power cord is damaged, it must be replaced with a new one. The exchange must be carried
out by the manufacturer, an authorized agent or a qualified person in order to avoid risks;
• Do not use water jets or steam cleaners, as it may cause electric shock. To clean your equipment,
follow the instructions in item 5 of this manual;
• Do not work with the equipment in damp places, or with wet clothes and shoes. Put on proper
footwear, this will avoid electric shocks and even death;
• Place the equipment on a firm, dry and well-leveled surface;
• Never carry out any maintenance, adjustment or disassembly operation on the equipment with it
turned on. For such procedures, make sure that it is turned off, removing the plug from the electrical
network, turning off the burners, closing the gas pressure regulator (register) and verifying that the
roaster is at room temperature;

6
• Do not use extension cords or adapters with various other equipments connected to them. This
could cause fire or overload;
• Grounding on this equipment is mandatory;
• Be careful not to let the electric cable touch any hot surface;
• Do not use charcoal or similar fuels in this equipment.
Removing or tampering with any of the security systems can cause serious accidents.
The components used for safety against electrical hazards have been selected in accordance with
applicable standards. Given the perfect insulation of all electrical parts and the excellent resistance of
all the materials used, this equipment is capable of carrying out the tasks it is intended to do.
ATTENTION!
Always that some item referred to safety be removed from the equipment (for example, for
cleaning or maintenance), replace it in place and confirm that it is performing its function
correctly.
2. Technical Characteristics
2.1 Main Components
For the equipment described in this manual, safety in use, cleaning, maintenance and maximum
hygiene are guaranteed by the design and special design of all parts, as well as the use of stainless
steel and other materials suitable for contact with the foods.
The equipment was designed with the following characteristics:
•Structure, external structure, deflector, tray, grease collector and spatula made of stainless steel,
which has superior corrosion resistance than other steels. It is a material resistant to the attack of
several corrosive agents;
•Back and bottom coating in galvanized steel, an excellent anti-corrosion protection that gives greater
durability to the part.
•Burners with heat emitted by infrared radiation;
See below the main components of the equipment:

7
2.2 Technical Data
Model
Voltage
(V)
Freq.
(Hz)
Net
Weight
(kg)
Nominal
Measures LxHxW
(mm)
Rate (A)
Skewer
Rotation
(rpm)
Gas
Consumption
(kg/h)
Capacity
(kg)
Quantity
Infrared
Burners
Preparat
ion Time
Approx.
(min)**
ACGE2110M604
110
60
20,0
550x720x695
0,03
3
0,4
12
2
10
ACGE4127M605
127
60
26,0
550x1100x695
0,03
3
0,8
20
4
10
ACGE4220M605
220
60
26,0
550x1100x695
0,02
3
0,8
20
4
10
ACGE4110M604
110
60
26,0
550x1100x695
0,03
3
0,8
20
4
10
ACGE4220M501
220
50
26,0
550x1100x695
0,02
3
0,8
20
4
10
ACGE4220M502
220
50
26,0
550x1100x695
0,02
3
0,8
20
4
10
ACGE4220M504
220
50
26,0
550x1100x695
0,02
3
0,8
20
4
10
* Estimated 10 minutes to roast the first layer of meat. Preparation time may vary depending on the type of meat.
Frozen or brine-seasoned meats usually take longer to cook than other foods. External factors such as heat, cold and
wind influence the time to bake and the temperature required for each type of food.
ATTENTION!
Characteristics like: model, serial number and voltage of the equipment are provided on the label
(figure below). Before installation, check that the power supply voltage of the equipment
corresponds to that of the mains.
Note: For exploded drawing with
spare parts list, see annexes.

8
2.3 Supply and Disposal of Equipment Packaging
The equipment is packed with wood or cardboard to ensure its perfect integrity during transport and is
accompanied by the following documents:
• Instruction Manual for Installation. Use, Maintenance and Safety;
IMPORTANT
The packaging components (cardboard, wood, foam, strips, etc.) are products that can be
assimilated to municipal solid waste and can be disposed of without difficulty. If the equipment
is installed in countries with different standards, dispose of the packaging in accordance with
current regulations. Dispose of the product correctly to help protect the environment. For more
information on recycling, contact your local authorities, waste disposal service or the shop
where you purchased the product.
3. Installation
3.1 Equipment Layout
When installing, it is essential to make this manual available to the professionals who will
carry it out.
To ensure the correct functioning and safety, the equipment must be positioned in a
ventilated environment and on a sufficiently wide, well-leveled, dry and stable support surface, away
from heat sources and water taps, in a place where there is no heavy traffic of people. Install your
equipment leaving a space of 1 m at the top (due to heating) and a clear area at the front. Leave a
distance of at least 20 cm on the sides and an area of 30 cm at the back for gas installation. The area
must have sufficient space for inspection, maintenance, cleaning, use and connection of the gas
supply hose.

9
ATTENTION!
This equipment uses LPG (liquefied petroleum gas) for heating, and cannot be installed in
closed environments where there is no air renewal, as this gas is highly toxic.
Keep the gas cylinder at least 1.5 m away from sockets, switches, electrical switches, or any
device subject to sparks or flames, where these in contact with LPG gas could cause an
explosion, causing serious accidents with risk of death to the operator.
Do not install the equipment near flammable materials or products.
ATTENTION!
The installation and the place where the equipment will be placed must comply with the
rules of risk prevention and safety at work (Regulatory Norm NR-12 for Brazil or according
to the regulatory standard in force in your country).
The manufacturer is not responsible for possible direct or indirect damages caused by non-
compliance with said standards and other instructions presented in this manual.

10
3.2 Electrical Connection
The equipment is supplied with a power cord to be connected to an electrical network. If the
power cord is damaged, it must be replaced with a new cord. The exchange must be carried out by
the manufacturer, authorized agent or qualified person in order to avoid risks.
The plug type of the power cord varies by country. The equipment must be installed by a
qualified technician for this function and in compliance with the regulations in force in the country,
especially with regard to the grounding connection (if applicable).
Just below each pin on the plug, there is a marking corresponding to the pin: Phase, Ground
(if applicable) and Neutral.
also comes with the equipment, an equipotential grounding terminal, located on the back of
the roaster.
The terminal identified in the figure aside is an additional protection to
the grounding that is provided for in the electrical network, it must be
connected to a grounding terminals, regardless of the connection to the
electrical network, and the other products that have accessible metallic
parts, and that are stationary, must also be connected to this bus as well
as the service bench itself, if it is made of metallic material. In this way,
all these products will be under the same electrical potential, avoiding
undesirable leakage currents.
The roasters described in this manual are single voltage, 110V, 127V or 220V. If you need to
change the voltage on your equipment, contact the manufacturer or authorized dealer.
ATTENTION!
Before turning on your equipment, always check that the mains supply voltage is the same
as the equipment voltage. If it is not the same, contact the manufacturer or authorized
dealer.
The supply voltage of this equipment is 110 V and 127 V (60 Hz) or 220 V (50 or 60 Hz) single-
phase, as can be verified on the voltage label affixed to the power cable or as indicated on
the nameplate data label, which is located on the right side of the equipment (see the figure
on this label in item 2.2 of this manual).
Make sure that the voltage of the electrical network where the equipment will be installed is
compatible with the voltage indicated on these labels.

11
For more details on the rest of the electrical part of the equipment, refer to the electrical
diagram in the annexes of the manual.
IMPORTANT
The manufacturer is not responsible for possible direct or indirect damage caused by non-
compliance with the rules and instructions presented in this manual.
3.3 LPG Gas Installation - Recommendations and Care
Check that the place where the equipment will be installed is ventilated and in accordance
with the Rules for the Prevention of Risks at Work and Safety at Work on Machines and Equipment
(Regulatory Norm NR-12), and periodic inspections by a technician are recommended to ensure that
its components are in working condition.
The gas installation must be done by a qualified technician for this function and observing
the safety rules.
The equipment must be installed with the following recommendations and items described
below BUT NOT SUPPLIED WITH THE EQUIPMENT:
• Gas cylinder –for this equipment, 01 cylinder with a minimum mass of 13 kg (code P13) of LPG
(liquefied petroleum gas) will be required. The cylinder must comply with the ABNT 8460 standard for
Brazil or according to the regulatory standard in force in your country. Check the product warranty
seal. If you have violated, do not install.
• Pressure Regulator and Gas Register –use only low-pressure regulator (2.8 Kpa) and with
certification, embossed inscription NBR 8473. When installing the register on the cylinder, turn the
butterfly nipple to the right, until it is firm. Never use tools to perform this operation.
• Hose –the INMETRO-certified model has the NBR 8613 engraving, made of transparent PVC
plastic with a yellow stripe. The equipment is manufactured with connection for 1/2” hoses. The hose
must not cross or be embedded in walls, and must not make any type of splice (welding or gluing). Fix
the ends only with appropriate clamps. Never use wires or ribbons. Always check the expiry date of
the hose.
IMPORTANT
In addition to the instructions given in this manual, it is also recommended to follow the
cylinder manufacturer's instructions, as this item is not included with the equipment.

12
ATTENTION!
Change the pressure regulator every 5 years or when it is defective.
Always use the gas cylinder in an upright position. Never overturn, pour or tilt the cylinder,
as the gas may flow into the liquid phase, canceling the pressure regulator function, which
can cause serious accidents.
Never install the cylinder close to heated surfaces, and keep the gas conductive hose
protected from heat so it does not melt, causing fire or other accidents.
ATTENTION!
This equipment operates with LOW PRESSURE GAS. If your supply network has high
pressure, have the low-pressure outlet valve checked by a technician.
If the equipment is switched on at high pressure, the components will be damaged, in
addition to creating risks for the operator.
After installation and for your safety, check for gas leaks using soap suds only. If there is a
leak, inform the technician to repeat the installation.
If the leak persists, take the cylinder to a well-ventilated place and notify the company that
sells or distributes the cylinder.
IMPORTANT
The manufacturer is not responsible for possible direct or indirect damage caused by non-
compliance with the rules and instructions presented in this manual.

13
3.4 Safety Procedures and User Instruction
The professional who sells the equipment must instruct the user on the correct functioning of the
equipment and must hand over this instruction manual.
The user must be informed of the necessary safety measures and must respect them, as well as all
measures described in this manual.
Your equipment has mechanical protections (see item 1.2 Mechanical Safety). Removing or
tampering with these safety components can cause serious risks to the operator's upper limbs
4. Equipment Use
4.1 Utility
This equipment is exclusively intended for roasting meat in general.
4.2 Commands
The equipment consists of gas regulator knobs (flame level) and on/off switch that are
located on the right side of the roaster and main switch on the lower left side of the structure.

14
See description of each command below:
•General Switch –device used to safely activate and deactivate the electrical energy supply to the
equipment. In position “1” it activates, in position “0” it deactivates power supply.
• On/Off Button –used to turn the motor that rotates the skewers on and off. In position “1” it
switches on, in position “0” it switches off.
• Gas Regulator Button –used to light the infrared burners. To turn on, rotate counterclockwise. In
the “MAX” position the flame will be high and at “MIN” the flame will be low. Rotate clockwise to the
“OFF” position to turn off.
4.3 Operating Procedures
Before operating the equipment, perform perfect hygiene, especially of the skewer. The
equipment is supplied with a protective film on the sheet metal parts that must be removed. Clean the
equipment with the gas valve of the cylinder closed, the roaster at room temperature and
disconnected from the electrical network. Follow the cleaning instructions in item 5 of this manual
(below).
After these initial precautions, make sure that the gas hose connections are correctly fixed
and that there are no leaks.
•Operation: The equipment can only be operated after checking the correct arrangement of the
equipment, instructed in item 3.1, and after following the care and recommendations of the electrical
connection and gas installation, according to the guidelines in items 3.2 and 3.3.
Check the skewer disassembly and assembly process below:
•Disassembly:
1. Before starting the disassembly process, disconnect the equipment from the electrical
network;
2. Hold the skewer with one hand near the top coupling and with the other hand underneath
from the base of the skewer;
3. Push the skewer upwards until it disengages from the lower coupling and remove the skewer.

15
•Assembly:
1. 1. With the skewer already sanitized, mount the piece or layers of meat on the skewer in a
centralized way allowing the skewer to rotate freely. Always assemble the smaller parts of the
meat on the bottom and the larger and more fatty parts on top;
The skewer has a capacity of 12 kg in the ACGE.2 model and 20 kg in the ACGE.4.
2. After filling the skewer with meat, fit the base of the skewer to the lower coupling and then to
the upper coupling.
Check the following operating instructions:
1. The lighting of the equipment is manual. Open the gas pressure regulator (gas register);
2. Connect the power cord to the electrical network;
3. For correct and safe ignition, use an automatic type igniter and light in sequence from the top
burner to the bottom. Press the gas regulator knob and turn to the on position;
4. With the lighter in hand, bring the tip up to 1 or 2 cm from the burner for lighting. The ceramic
plate of the infrared burner gradually becomes glowing red.

16
IMPORTANT
Only fit the skewer with the meat on the roaster with the burners off.
The automatic lighter does not come with the equipment, so always check the instructions for
use on the packaging, which may vary depending on the brand and model.
On a cold day, lighting becomes more difficult, as the gas volatilizes more slowly, in which
case a longer flame is required for lighting.
ATTENTION!
In case the ignition fails and you smell gas in the environment, do not light it.
Wait a few minutes for it to renew the air in the room, and only then turn on the equipment.
In case of any irregularity, contact the nearest authorized technical assistance service.
5. After lighting all the burners, turn the on/off button to position “1” (on). At this point the skewer
starts to rotate;
TIPS
The equipment heats up more at the top. We recommend rotating the food so that the cooking
is uniform.
When the food has reached the ideal color, turn the gas regulator knobs to the minimum flame
or, if necessary, turn off 01 or 02 burners (ACGE.4) until the end of cooking.
The roaster has the possibility to move the burner structure to bring the burners closer or
farther away from the meat in order to speed up or slow down the cooking.

17
Move the burner structure using the handle.
6. To cut the roast meat layer, first turn off the skewer rotation by pressing the on/off button in
position “0” (off);
By turning the motor off and on or by pressing the motor shaft, when cutting meat for
example, the direction of rotation of the motor can be changed. Changing the motor's
direction of rotation does not cause any damage to the equipment.
ATTENTION!
During cooking, keep a safe distance from the equipment to avoid burns.
Never turn on the roaster before placing the skewer with the meat. To remove the skewer
from the roaster, turn off the motor and the burners.
Turn off the skewer rotation when cutting the meat, avoiding burns.
Do not insert food beyond the capacity of the equipment.
Do not place your hands, utensils and objects on the heated roaster, as there is a risk of
burns, overheating and accidents.
Always keep the fat collector attached to the equipment and empty it constantly, in this way,
excess fat is prevented from overflowing and leakage.
Failure to comply with this guidance will be considered an unsafe act and abusive use of the
equipment.
7. After the work is finished, press the on/off button to the “0” (off) position and turn off the burners
by rotating the gas regulator knobs to the “OFF” position. (turn off). Close the gas pressure
regulator (gas valve).
8. Wait for the equipment to reach room temperature before removing the skewer and cleaning.
ATTENTION!
During operation, hot vapors and splashes of superheated oil or grease may be emitted.
Always use PPE (Personal Protective Equipment).

18
ATTENTION!
After finishing the work and turning off the burners, close the gas pressure regulator
(register), because if it happens to be left open, the pressure exerted on the hose could
damage it or break it, which could cause fire or other accidents.
IMPORTANT
Do not start the cooking process if there is food residue on the skewers, this can lead to
bacterial contamination.
IMPORTANT
The manufacturer is not responsible for possible direct or indirect damage caused by non-
compliance with the rules and instructions presented in this manual.
5. Cleaning and Maintenance
5.1 Cleaning Procedures and Products Used
Your equipment was built with first-line materials, so use it properly and you will obtain great
satisfaction. Always keep your equipment clean and well-cared for, which will make it much more
durable.
Daily cleaning of the equipment must be carried out for good operation and durability.
Preventing the accumulation of bacteria which can cause contamination in food.
If your equipment is supplied with a protective film on the stainless steel parts, it must be
removed before the first cleaning.
ATTENTION!
Before carrying out maintenance or cleaning, make sure that the on/off switch is in the “0”
(off) position, that the plug is disconnected from the mains, the gas valve of the cylinder is
closed and the inside of the rotisserie at room temperature.
ATTENTION!
Do not use water jet or steam cleaner to clean the equipment.
IMPORTANT
This equipment is not intended to be immersed in water for cleaning.
Follow the instructions below to learn what special care is taken with the equipment.
Removable parts (skewers and grease collector) must be removed from the equipment and
washed with soap and water or neutral detergent. Clean the corners well, eliminating process
residues.

19
Clean the inside and outside of the roaster as often as possible to prevent food residue from
drying and sticking to the parts. For cleaning, dilute the mild soap or detergent or ammonia-based
remover in warm water and apply with a soft cloth. With a cloth dampened with water, rinse and then
dry the parts with a soft, dry cloth.
To clean the infrared burner, use only a soft brush. Do not use water as the burner plate must
not be wet.
Never use abrasive products or sponges (soap, brushes or steel wool), solvents or substances
containing acids or chlorine to clean metal parts, as they can scratch or damage the surface of the
parts causing corrosion points. Do not spill water on the motor and electrical parts for cleaning,
otherwise, when turning it on, it may cause an electric shock or even burn the equipment.
ATTENTION!
It is extremely important that the products used for cleaning ensure maximum hygiene and
that they are non-toxic.
5.2 Breakdown Maintenance and Procedures
The operator must be instructed to carry out routine inspections, making small adjustments,
cleaning and observing signs of breakdowns that may occur. Examples include: checking for strange
noises indicating gas leaks; burners that do not light; the non-execution by the equipment to the
service to which it is proposed; among others. Actions like these are indispensable to guarantee a
longer equipment life.
ATTENTION!
When maintenance is carried out (even if minor adjustments are made), always check that the
equipment has the burners off, the pressure regulator (register) of the gas closed and the
equipment be at room temperature.
It is recommended that each 6 months be made preventive maintenance, checking and
adjusting the loose, cleaning the internal parts, and others. Detecting broke parts or without the
correct functionality the worker needs to exchange the parts, always using original parts only.
By carrying out preventive maintenance, the inconvenience of having the equipment stopped
when it is most needed is eliminated, the cost of maintenance is reduced and the risk of accidents is
reduced.
Follow the equipment maintenance and adjustment recommendations:
• Change the pressure regulator every 5 years or when it is defective;
• After use, keep the gas valve closed, avoiding pressure on the hose;
• The gas injector on the burner must always be unobstructed. If they become clogged, use a needle
for cleaning on stove tops;

20
ATTENTION!
Preventive maintenance requires a trained professional.
Whenever an item related to the safety of the equipment is removed (such as when performing
maintenance), put it back in its proper place and confirm that they are performing their
function correctly.
Detecting broke parts or without the correct functionality, please contact the nearest
authorized service center.
5.3 Prolonged Interruption in Use of the Equipment
When you have to leave the equipment stopped for an extended period of time, perform a
thorough cleaning, including the accessories. It is advisable to protect all parts of the equipment with
white petroleum jelly or with suitable products that are commercially available. You must also protect
the equipment from dust by covering it with a nylon or other material.
6. Analysis and Troubleshooting
6.1 Problems, possible causes and solutions
IMG quality products are designed with materials and components that guarantee a longer
service life for your equipment. However, due to natural wear, improper use or lack of maintenance,
the equipment may have irregularities in its operation.
In the following table, you can see possible causes and solutions:
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Burners do not light or the
skewers do not rotate.
Lack of electricity or gas.
Check if there is energy in the network or gas in the
cylinders.
Check that the power cord is plugged into an outlet.
Equipment voltage different from
mains voltage.
Send the equipment to the nearest authorized
service station or contact the factory.
Several electrical problems
(motor/capacitor, power cable
and buttons).
Skewer rotation stops in
the middle of the operation
Lack of electricity
Check if there is power on the network.
Check that the power cord is plugged into an outlet.
Several electrical problems
(motor/capacitor, power cable
and buttons).
Send the equipment to the nearest authorized
service station or contact the factory.
Infrared burners do not
light
Lack of gas.
Check if there is gas in the cylinder, if the gas
cylinder valve is open, if the gas hose is connected
and if the gas regulator is open. Never install just a
single gas cylinder, as this cylinder may freeze.
Clogged gas injector.
Clear burner holes, as instructed in item 5.2
(Maintenance)
Send the equipment to the nearest authorized
service station or contact the factory.
Gas Leak.
See below for possible causes and solutions for gas
leakage (page 21 and 22).