Blackbe;rry Radar H2 User manual

BLACKBERRY RADAR H2
ITC100 – 1
September 2018
Installation Guide

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BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
Table of contents
1 Overview ...............................................................................................3
2 Get ready for installation ........................................................................4
2.1 Prerequisites ..............................................................................................4
2.2 Add available assets to the application.........................................................4
2.3 Download installation worksheet................................................................ 10
3 Installing BlackBerry Radar H2 Gateway modules ..................................11
3.1 Prepare to install ...................................................................................... 11
3.2 Installation tools ....................................................................................... 13
3.3 Matching a module identifier to an asset identifier .....................................14
3.4 Module installation ................................................................................... 16
3.4.1 Prepare module for installation--Battery connection .........................17
3.4.2 Installing module on an asset ...........................................................18
3.4.3 Cargo van installation procedure (doors without windows) .................19
3.4.4 Cargo van installation procedure (doors with windows) ......................25
3.4.5 Dry van/intermodal container installation procedure ......................... 29
3.4.6 Roll up door installation procedure...................................................35
3.4.7 Chassis/flatbed/heavy equipment installation procedure ................... 41
4 Activating BlackBerry Radar H2 modules ..............................................45
4.1 Prepare for activation................................................................................ 45
4.2 Verify presence of assets...........................................................................46
4.3 Verify presence of modules........................................................................48
4.4 Pair an asset with a module ....................................................................... 48
4.5 Locate the asset on the map ...................................................................... 49
4.6 Troubleshoot error conditions....................................................................50
5 Removing BlackBerry Radar-H2 modules ..............................................51
5.1 Removal tools ........................................................................................... 51
5.2 Module removal ........................................................................................ 52
5.3 Battery removal and replacement ..............................................................53
5.4 Door Repair .............................................................................................. 56
6 Support ..............................................................................................59
Legal notice ............................................................................................. 60

BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
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1 Overview
This guide provides detailed instructions for installing and activating new BlackBerry Radar
H2 Gateway modules. It includes three main tasks:
Task 1: Get ready for installation (see Section 2)
•Enter assets into the BlackBerry Radar Dashboard
•Download the installation worksheet
Task 2: Install a BlackBerry Radar H2 Gateway module (see Section 3)
•Match the module identifier with the asset identifier on the installation worksheet
•Install the module onto the asset to be tracked.
Task 3: Activate the installed module (see Section 4)
•Associate the module identifier with the asset identifier in the BlackBerry Radar
Dashboard
•Track the asset on the Dashboard map
Complete BlackBerry Radar documentation is available online when you log in to
BlackBerry Radar Dashboard. For instructions on how to configure the BlackBerry Radar
Dashboard or how to modify your configurations, see the online Admin Guide. For
instructions on how to use the BlackBerry Radar Dashboard to view data, see the online
User’s Guide.

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BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
2 Get ready for installation
To get ready for installation, you need to obtain a worksheet where you can record the
pairing of each Radar H2 module to its asset (that is, the asset that the module will be
installed on).
In this section you will:
•Add all assets you need to track to the Dashboard application user interface (UI)
•Download the installation worksheet
2.1 Prerequisites
To perform the tasks in this section, you must
•Have a computer with internet access
•Have an account to the BlackBerry Radar Dashboard with admin privilege
2.2 Add available assets to the application
You can add all the assets you need to track by uploading a CSV file that contains the
information about the assets.
2.2.1 Create a CSV file
CSV stands for comma-separated values. A CSV file is a text file that contains information
structured in tabular form. If you have an Excel spreadsheet that contains all the assets as
well as the required information about the assets (see list below), you can create a CSV file
simply by saving your Excel file as Comma Separated Values (CSV).
It’s important to note that your CSV file must contain all the information required for each
asset. This means that you must include the following columns in your CSV, and that each
column must contain the required information, as detailed below.
•Asset identifier
•Asset type
•Door type
•Mounting location
•Asset class
•Notes
•Labels
•Length of asset
•Width of asset
•Height of asset
You can give the columns any names in your CSV file, but the column names must be in the
first row and separated by commas (or another delimiter that you decide to use).

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The content of the Asset Type column must match the asset type names used in the
application; for example, if your asset type is Perishable Cargo, enter that exactly in your
CSV file.
The content of the Door Type, Mounting Location, and Asset Class columns must use only
lowercase letters. For any multiple-word type names, you must use underscores between
the words. The table below lists all the type names used in the Dashboard UI and their
expected values in a CSV file.
On Dashboard
In CSV
Asset Class
•Reefer Trailer
•Dry Trailer
•Heated Trailer
•Reefer Container
•Dry Container
•Heated Container
•Dry Bulk Tanker
•Liquid Tanker
•Chassis
•Flatbed
•Light Vehicle
•Heavy Equipment
• Other
•reefer_trailer
•dry_trailer
•heated_trailer
•reefer_container
•dry_container
•heated_container
•dry_bulk_tanker
•liquid_tanker
•chassis
•flatbed
•light_vehicle
•heavy_equipment
• other
Door Type
•Barn
•Rollup
• None
•barn
•rollup
• none
Mounting Location
•
Door
• Chassis
•
door
• chassis
Note: Door Type and Dimensions are not required for the following asset classes:
•Dry bulk tanker
•Liquid tanker
•Chassis
•Flatbed
•Light vehicle
•Heavy equipment
Below is an example of an Excel file saved as CSV, ready for upload:

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BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
The "notes" column is required in the CSV file. You can enter any notes in the field or leave
it blank (see example above).
The "asset labels" column in the example above corresponds to the Labels field of the
Asset view. This field is required in the CSV file. Note that:
•To include one single label, enter the label as you want it to appear (see rows 2 and
4 in the example)
•To include multiple labels, separate the labels with a comma (see row 3 in the
example)
•If you don't need asset labels, leave the field blank (see row 5).
The asset labels added using a CSV file are searchable using the Asset Labels dropdown
list on the navigation bar.
Note: If you are creating a CSV file using a text editor, note that:
•If a label includes multiple words, enter it as you want it to appear. For example, in a
text editor, row 4 from the example above should appear as:
CX0030,default,barn,door,reefer_container,,north and east,20,10,10
•If you have multiple labels to enter, separate the labels with commas and wrap the
comma-separated labels with double quotes. For example, in a text editor, row 3
from the example above should appear as:
CX0020,default,barn,door,reefer_trailer,some notes,"north, east,
red",20,10,10
Note:A CSV file may contain no more than 1000 rows. A larger CSV file will cause the
import to fail.
Note: Importing a CSV file will block the application UI until the import is completed. Do not
close the browser while a CSV file is being processed.

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2.2.2 Log in to the BlackBerry Radar Dashboard
1. Open the BlackBerry Radar Dashboard webpage at
https://dashboard.radar.blackberry.com/.
2. Enter the email address you used to create the account.
3. Enter your password.
4. Click Sign In. A permission request page opens, requesting access to your profile and
other information.
5. On the permission request page, under Do you approve?, click Allow access.
Here is an example of the BlackBerry Radar Dashboard UI.

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BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
2.2.3 Upload the CSV file
1. Click the menu button at the upper left corner to display the Dashboard main
menu.
2. Click Assets to open the Assets view.
3. Click CSV.
4. In the Upload CSV File of Assets view, change the delimiter to match the delimiter
used in your CSV file, if needed.
5. Click Choose File under CSV File.
6. Navigate to the location of the CSV file to upload, select the file, and click Open.
7. In the Configure Columns area, Data Field lists the data fields required for adding
assets, and CSV Field Header allows you to select the headers used in the CSV file
that match the data fields. In each dropdown list under CSV Field Header, select the
header name that matches the data field on the left.
The image below shows the CSV upload screen after the data fields have been matched
to the CSV field headers in the sample CSV file above.

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8. Click Process CSV File.
When processing is complete, a summary of the operation is displayed. The following
image shows the summary of a successful CSV operation.
Click Done to go back to the Assets view

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BLACKBERRY RADAR H2 ITC100-1 INSTALLATION GUIDE
2.3 Download installation worksheet
The installation worksheet lists all the assets in the application that are not yet associated
with any module. If you have just added your assets to the application following Section 2.2,
those assets will appear on the installation worksheet. You can use this worksheet to match
asset identifiers to module identifiers.
The worksheet is available for your convenience; you can use any worksheet that works best
for you.
1. Open the Assets view.
2. Click Worksheet.
3. Click Print Worksheet to print the worksheet or click CSV Worksheet to download
the worksheet in CSV format.
4. Click Close.
5. Open the downloaded worksheet and print it.
6. Click at the upper right corner of the screen.
7. Click Sign Out to log out of the application.