Bosch WAS28461AU User manual

1 2 3 4 5 6
Programme ended when ...
... Start/Reload goes out and or (if was
selected, no final drain/spin) is indicated on the display
panel, the buzzer sounds. Set the volume of the buzzer.
apage 6
Changing the programme ...
If you have selected th e wrong programme by mistake:
 Reselect the programme.
 Select Start/Reload $.
Pausing the programme ...
 Touch the Start/Reload $button.
 Follow the instructions in the display field: when lights
up and appears in the display, the door can be
opened. If required, add /remove a laundry item; if
and are displayed alternately, the door cannot be
opened due to a high water level in the drum or a high
temperature.
 Touch Start/Reload $button to continue the
programme.
... or terminate the programme
Programmes with high temperature:
 Cool down laundry: Select Rinse/Freshen up 2.
 Select Start/Reload $.
Programmes at lower temperature:
 Select Drain >or Spin .
 Select Start/Reload $.((Childp roof lock) Programme cannot be changed by accid ental operation.
To activate the childproof lock:
 After the programme s tarts, press and hold the (butto n for 5 seconds;
 Release when the (sym bol lights up.
When the programme ends, the Start/Re load $indicator remains on to rem ind you to
deactivate the childproof l ock.
*(symbol flashes if the programme has be en changed while childproof lock is activated.
To deactivate the childproof lock:
 Touch and hold t he (button until the (symbol turns off;
 Release the button.
If the childproof lock is deactivated while the programme selector is in a different position
from when the childproof lock was activated*, the current programme will be halted.
ʑAdditional functio ns See also Programme overview apage 7
ĈSpeedPerfect For washing in a shorter time with a washing result
comparable to that of th e standard programme.
ćEcoPerfect For saving energy with a washing performance
comparable to that of th e standard programme.
2Extra Rinse
Additional rinse cycle. Prolonged p rogramme duration.
For areas with very soft water or for further improving the
washing result.
7Prewash Activate prewash. For heavily soiled , hard-wearing
textiles, e.g. made of cotton or linen .
The additional function indicator light is on when this optio n is selected; if this option cannot
be selected for the programm e, this is indicated by a s hort flashing of the light and a n
acoustic signal.
ʑ$Start/Reload
To start or pause th e programme.
ʑSignals
Set to ÂPress and
hold
1 step
clockwise
Button signals Information signals
Set volume* Set volume*1 step
clockwise
Set to Â1. Start signal mode
2. Set volume for ...
Release
#
*If required, set repeate dly
1 step
clockwise
direct
Sorting and loading the laundry
Observe the care information provided by th e manufacturer.
Sort the laundry according to the information on the care labels.
Sort the laundry according to type, colour, degree of soi ling and
temperature.
Remove any foreign objects as there is a risk of rusting.
Do not exceed the maximum load. apage 7
Observe the instructions in the Importan t information section. apage 9
Load both large and small items of laundry.
Close the washing machine door. Take care not to trap any items of clothing
between the loading door and rubber seal.
Add detergent and care product
Add the appropriate amount according to:
Amount of laundry, soiling , water hardness (ask your water supply
company) and manufacturers ins tructions.
Models without insert for liq uid detergent: pour liquid d etergent into an
appropriate dispenser and place in the drum.
During operation: close the deter gent drawer.
Correct installation ac cording to
separate installation instruc tions.
Check the machine
 Never swi tch on a damaged mach ine.
 Inform your after-sal es service.
Insert the mains plug
With dry hands o nly.
Only hold the plug b y the plug
body.
Turn on the tap
To achieve the labeling comsumption
values, two cycles of CottonsL90 °C
programme without laundry are required
to be run at initial setup.
Note: This operation only ne eds to be
completed once.
Compartment II: Deterge nt for the main wash, water soften er,
bleacher, stain remo ver
Your washing machine
Congratulations  You have opte d for a modern, high-qu ality
domestic appliance m anufactured by BOSCH. The washing machine
is distinguished by its economical use of w ater and energy.
Every appliance that leaves our factory has been in spected thoroughly
to ensure that it func tions properly and is in p erfect condition.
For further information about products, acces sories, spare parts and
services, visit our website: w ww.bosch-home.com or cont act our after-
sales service centres.
Environmentally friendly waste disposa l All packaging must be dispo sed of in accordance with env ironmental
guidelines. This appliance is certified in acco rdance with European
Directive 2002/96/EEC on Waste Electrical and Electronic Equipm ent
(WEEE).
This directive provides t he framework for the EU-w ide collection and
reuse of used appliances .
Intended use
Contents Page
ʋIntended use ...................................................................................... 1
ʋProgrammes .. .................................................................................... 1
ʋPreparation ..................................................................................... 2/3
ʋSetting and adjusting programmes ............................................... 3
ʋWashing ............................................... ............................................ 3/4
ʋRemoving the laundry ..................................................................... . 4
ʋDisplay information, Options, Functions ................................... 5/6
ʋProgramme overview......................... ............................................... 7
ʋSafety instructions.............................................................................. 8
ʋConsumption values ...................................... .................................... 8
ʋImportant information ............................. .......................................... 9
ʋInsert for liquid detergent.................. ................................................ 9
ʋCare ................................................................................................... 10
ʋInformation on the display pane l................................................... 10
ʋMaintenance ..................................................................................... 11
ʋWhat to do if .................................................................................... 12
ʋEmergency release .......................................................................... 13
ʋCustomer service ............................................................................ 13
Protection of the e nvironment/Conser vation tips
 Always fill the washing machine with a maximum amount of
laundry for the relevant pro gramme.
 Do not use p rewash when washing laundry that is soil ed normally.
 Instead of t he CottonsL90°C programme, select
Cottons L60°C with additional funct ion ćEco Perfect.
Comparable cleaning resu lt with significan tly lower energy
consumption.
 Dose detergent according to the manufacturers instru ctions
and water hardness.
 If the l aundry is to be subsequently dried in a tumble drye r, select
a spin speed as sp ecified by the dryer manufacturer.
Preparation Before washing for the first time,
run a wash once without any laundry in the ma chine apage 9
Setting and adjusting programmes
Display panel/
Option buttons/
Additional functions
Programme selector Start/
Reload
1
2
3
Washing
Compartment ~:Fabric soften er, impregnating age nt, starch
Compartment I: Detergent for prewash
ʋFor domestic use only.
ʋFor washing machine-washable fa brics in a detergent
solution.
ʋTo be operated with cold mains water and
commercially available low foam de tergents and care
products which are suitable for use in was hing
machines.
 Do not leave children unattend ed near the
washing machine.
 The washi ng machine is not to be used by
children or persons not familiar with the
operating instructions.
 Keep pets away fro m the washing machine.
Dilute viscous fabric softe ner and fabric conditioner w ith water.
This prevents blockages.
ʑDisplay symbols
ʑDisplay information
Before starting a programme, the max. load
for the selected programme is displayed
when the door is open. The remaining time
or finish-in time is displayed when the door
is closed.
*Display shown may vary depending on the
model and selected progr amme.
ʑOption buttons
You can change the spin speed and temp erature beforehand and while the selected programme i s running. The effects
depend on the progress of the programme.
°C (Temp.)
You can change the indicated wa shing temperature. The maximum washing temperature that can b e selected
depends on the programme that has been selected.
(Finish in)
When you select a programme, the respective programme duration is displayed. You can delay the start of the
programme before it begins. The finish-in t ime indicates when the programme will be finished. It can be set in hourly
increments up to a maximum of 24 hours. Press an d hold the (Finish-in)button until therequir ed number of hours
is shown (h=hour). Select Start/Reload$.
(Spin speed)
You can change the indicated spin sp eed. The maximum spin speed which can be selected depends o n the selected
programme.If is selected, the load is held in the rinsing water.
1Wash:On if wash process is running.
Rinse:On if rinse process is runn ing.
Spin:On if spin process is active  if the symbol cflashes
apage 10
+Water tap:Flashing if tap not open or no water supply.
Door:On if door can be opened.
Overdosage:On if too much det ergent used.
Automatic load detection:Automatically d etects the
load size after the water inlet phase and sets the accurate remaining
time. Symbols indicate small, med ium and full loads measured*
according to the recommended max. load for the selected
programme.
*Automatic display of the detected load only for washi ng
programmes with a max. load recommenda tion > 3.0 kg except for
Rinse, Spin and Drain. Different types of textiles with different wa ter
absorption rates may influence the lo add isplay.
kg,e.g.kg*: max. recommended load for selected programme
apage7,Pr ogramme overview
time,e.g.*: remaining time
*: fi nish-in time defined by user apage 5
: pause
: door can be opened in Pause status
: end of programme
: end of programme with the setting
: set volume of signals apa ge6
: Information on the display apage 10
Removing laundry
 Open the washin g machine door and remov e the
laundry.
If (Rinse stop = no final drain/s pin) is active: Select
the spin speed or set progra mme selector to Drain>o r
Spin .
 Select Start/Reload $.
 Remove any fore ign objects as there is a risk of rusting.
Turn off the tap
Switch off
 Set the programme selector to ÂOff.
Programmes
Detailed programme overview. apage 7
The temperature and sp in speed can be select ed
individually, irrespective of the s elected programme and
programme progress.
Cottons LHardwearing textiles
Easy-Care ISynthetic fibres, easy-care textiles
Mix 1
Textiles made of cotton and synthetic fi bres
Delicate/Silk ߣSilk and delicate washable textiles
:Wool OHand and machine-washable wool or woo l-rich
textiles
Spin Additional spin cycle
Drum Clean .For drum hygiene or fluff removal
Drain >Draining of the water inside the d rum
Rinse/Freshen up 2Extra rinse wi th spin
Jeans/Dark Wash KDark textiles
Sportswear $Sportswear made of microfibre
Shirts Programme for Shirts/Blouses
Kidswear ETextiles for children
Allergy Plus āProgramme for a llergic people and advanced
hygiene
Super 15/30 /Extra short progra mme
Detergent drawer with
compartments I, II, ~Control panel
Door handle
Drum
Display information, Options, Functions Options, Functions
All buttons are sensitive and a
gentle tap is adequate.
If you press and hold the Option
buttons, the setting options
automatically scroll through.
Select Start/Reload $Washing
Serviceflap
If the (symbol lights up or
flashes in the display panel, the
childproof lock is active.
adeactivate, page 6
For additional functions and
option buttons, see the Individual
settings section. apage 5/6
Programme selector for
switching the machin e on
and off and for selecti ng the
programme. Can be rotate d
in either direction.
Read these instructions be fore switching on the w ashing
machine.
Also follow the separate installation instructions.
Observe the safety instruc tions on page 8.
Insert for liquid detergent (depend ing on model), apage 9
7
Programme overview (see also the information on page 5, 6)

Programmes °C max. (kg) Type of laundry Additional functions; information
CottonsLD- 90
7.5 /5.0 *
Standard washing p rogram for hard-wearing te xtiles made of cotton or linen. ĈSpeedPerfect *,ćEcoPer fect,2Extra Rinse,
7Prewash
Allergy Plus āD- 60 Programme specia lly designed for allergic people and advance d hygiene, suit-
able for hard-wearing textiles made of cotton or linen.
Kidswear ED- 40 7. 5 /5.0 *Programme suitab le for washing kids wear made of cotton or synth etic tex-
tiles. ĈSpeedPerfect,ćEco Perfect,2Extra Rinse,
7Prewash;
Wash the clothing inside out.
Jeans/Dark Wash 3. 5
Dark coloured text iles made of cotton or synthetics.
Easy-Care ID- 60 Textiles made of syn thetic materials or blended fab rics. ĈSpeedPerfect,ćEcoPer fect,2Extra Rinse,
7Prewash
Mix
1
Mixed load consisti ng of textiles made of cotton and synthetic fibres.
Shirts D- 60
2.0
Suitable for Shirts/Blo uses made of cotton, linen, synth etic fibres or blended fabrics. ĈSpeedPerfect,ćEco Perfect,2Extra Rinse,
7Prewash
Delicate/Silk D- 40
For delicate, washable textil es,e .g.made of silk, satin, synthetic fibres or blended fabrics.
Sportswear $Suita ble for sportswear made of m icrofibre e.g Acrylic, Nylon , Spandex, etc. :Wool OHand and ma chine-washable wool or wool-rich text iles.
Especially gentle washi ngp rogramme to prevent shrinkage, longer programme pa uses (textiles rest in detergent solu tion) e.g. cashmere, moha ir or angora. Also suited for hand washable silk.
Super 15/30 /D- 4 0 2.0/ 3. 5 *Extra short programme a pprox. 15-30 minutes, sui table for lightly soiled and
small amounts of l aundry. ĈSpeedPerfect *,2Extra Ri nse
Drum Clean .D, 40 , 90 0
Special programm e for drum hygiene o r fluff removal 90° = antibacte rial programme, use no detergent 40° = antibacterial programme ,s pecial drum cleaning detergent can be used D= no antibacterial prog ramme, to remove hair or fluff from the tub.
Spin 7.5
Extra spin with selecta ble spin speed. ĈSpeedPerfect
Rinse/Freshen up 2E xtra rinse with spin. 2Extra Rinse Drain >Draining of the water inside the drum, e.g. after rin se stop.
The programmes are time-con trolled for lightly soiled textiles. If textiles are heavily soil ed,re duce the load and select additional function ,e.g .7P rewash.
Programmes without p rewash - pour detergent i nto compartment II; Progra mmes with prewash - divide detergent between c ompartments Iand II.
*Reduced load for ĈS peedPerfect option.
For further information and a selection of our products,
go to our website: h ttp://www.bosch-home.com
or contact our after-sale s service centres
Robert Bosch Hausgeräte GmbH
Carl -Wery-Str.34
D-81739 Munich/Germany
WAS28461AU 9000857016
9302

8
Safety instructions
 Read and follow the operating and installation instruct ions and all other information
enclosed with the washing machine.
 Retain documents for subseq uent use.
Risk of electric shock  Never pull out the mains plu g by pulling on the power cord.
 Never insert/pull out the mains plug with wet hands.
Risk of death For worn-out appliances:
 Pull out the mains plug.
 Sever the power cord and discard together with the plug.
 Destroy the lock on the washing machine door.
This will prevent children from lo cking themselves in the
appliance and endangering their lives.
Risk of suffocation  K eep packaging, plastic film and packaging parts o ut of the reach
of children.
Risk of poisoning  Keep detergents and care products ou t of the reach of children.
Risk of explosion  Ite ms of laundry that are pretreated with cleaning agents that
contain solvents, e.g. stain remover/cleanin g solvents, may lead
to an explosion after being loade d into the washing machine.
Rinse items of laundry thoroughly by h and beforehand.
Risk of injury  Washing machine door may b ecome very hot.
 Take care when draining h ot detergent solution.
 Do not cli mb onto the washi ng machine.
 Do not l ean on the washing machine door when it is open.
 Do not touc h the drum in ca se it is still spinning.
 Be careful when opening the deterg ent drawer while the machine
is in operation.
Consumption values
Programme Additional
function Load Electricity
consumption **
Water **
Programme
duration **
Cottons L 20 °C
- 7.5kg 0.15 kWh 68 l 2:16 h
Cottons L 30 °C - 7.5kg 0.37 kWh 68 l 2:26 h
Cottons L 40 °C - 7.5kg 0.83 kWh 68 l 2:26 h
Cottons L 60 °C*
ćEco Perfect * 7.5 kg 0.76 kWh 54l 4:12h
Cottons L 90 °C - 7.5kg 2.22 kWh 81 l 2:17 h
Easy-Care 40 °C - 3 .5 kg 0.45 kWh 59 l 1:03 h
Mix 1 40 °C - 3.5 kg 0 .46k Wh 52 l 1:03 h
Delicate/Silk D- 2.0kg 0.01 kWh 2 9 l 0:39 h
:WoolüOD- 2.0kg 0.0 1kWh 40 l 0:36 h
* Programme setting with maximum spin speed for testing in accordance with AS/NZS 2040.2 and AS/NZS 6400 with cold
water (20 °C ).
** The values deviate from the indica ted values depending on water pressure, hardness, and inlet temperature, ambiente tem-
perature, type, amount and soiling of the laundry, detergent used, fluc tuations in the power supply and selected additional
functions.
9
Important information
Preparing/Protect ing the laundry and the mach ine
 Empty any pockets.
 Check for metal items (paper clips, etc.).
 Wash delicates in a net/bag (tights, curtains, under wired bras).
 Fasten zips, do up a ny buttons.
 Brush sand out of pockets and collars.
 Remove curtain fittings or put curtains in a laundry bag.
Before washing for the first time
Do not load any laundry into the m achine. Turn on the tap. Add the following to
compartment II:
 approx. 1 litre water
 detergent (dosage according to th e manufacturer's instructions for light soiling and the
appropriate degree of water hardness )
Set the prog ramme selector to Drum Clean .÷40 °C and selec t Start/Reload $. At the end
of the programme, turn the programm e selector to ÂOff.
Laundry with diff erent levels of soiling
Wash new items separately.
Light Do not prewash.
If required, pre-treat stains. Select 7Pr ewash option.
Heavy Load less laundry.
If required, pre-treat stains. Select 7Pr ewash option.
Soaking Load laundry of the same colour.
Pour soaking a gent/detergent into c ompartment II according to the manufacturers
instructions. Set Cottons L30 °C programme and sel ect Start/Reload $. After
approx. 10 minutes, select Start/Reload $. Afte r the required soaking time, reselect
Start/Reload $if the programme is to be continued or change the programme.
Starching Laundry m ust not be treated with fa bric softener.
Starching is possible in all washing programmes if liquid starch is used. Add starch to the
fabric softener compar tment ~in accordance with the manufacturer s instructions.
Dyeing/bleaching
Dye in small quantities only. Sa lt can corrode stainless steel.
Observe the dye manufacturers instru ctions.
Do not bleach laundry in the wa shing machine.
Insert for liquid detergent model-dependent
Position the insert for dispensing liquid detergent:
 Remove the detergent drawer completely apage 10.
 Slide the insert forwards.
Do not use the insert (slide upwards):
 For gel-type detergen ts and washing powder,
 For programmes with 7Prewash or (Finish in) option.
10
Care
Machine housin g, control panel
 Wipe wit h a soft, damp cloth.
 Do not use any abrasive c loths, scourers or cl eaning agents (s tainless steel clea ners).
 Imme diately remove laundry and cleaning agen t residues.
Do not clean t he appliance with a water jet.
Clean the deterg ent drawer .. .
... if it contains dete rgent or fabric softe ner residues.
1. Pull out the drawe r up to the stop position, pre ss down on the latch on the
insert and r emove the dra wer complet ely .
2. Remove in sert: Pull the insert upwa rds using your finger.
3. Clean the d etergent dispens er and the insert wit h water and a brush.
4. Refit the inser t and secure it in pla ce (the cylinder sh ould fit over the
guide pin) .
5. Insert the det ergent drawer.
6. Leave the d etergent drawer op en so that residu al water can evapor ate.
Drum
Leave the washing machine door op en after washing so that the drum can dry.
Rust stains  use chlorinefree cleaning agent, not steel wool.
Descaling Ensure that the re is no laundry in the machine.
This is not n ecessary if the detergent i s dispensed correctly. Howev er, if it is necessary, follow
the instructions prov ided by the descaler manufact urer. Suitable descaling pro ducts can be
purchased fro m our website or cus tomer service.apage 1 3
Information on the display
Please close the door im mediately due to the ris ing water level. In the pa use
status, and are displayed alte rnately.
The door is locke d for safety reasons ( water level and/o r temperature are too
high); in the pau se status,and are disp layed alternately. If you nee d
to open the door , wait for the temperatu re to drop or drain the wat er (e.g. select
Drain >program me).
The door cannot be loc ked/unlocke d due to the high temperatu re of the door
lock. Wait a m oment and try again.
+Flashing (no wate r supply):
Tap turned on?
Inlet filter bloc ked? Clean the filter.apage 11
Supply hose kinke d or blocked?
Flashing: The wa shing machine d etected the imb alance in the drum and i t
cannot be adjuste d. To protect the washing machine, the max imum spin speed
cannot be reac hed. The washing solution will not be rem oved comple tely after
spinning.
- Wash small an d large items of la undry together .
Clean the drain pum p; apage 11
Outlet pipe/dr ainage hose blocked.
Other displays Switch off the appliance, wa it 5 seconds a nd switch it ba ck on.
If the display appea rs again, call the after-sa les service apage 13
 Risk of electric shock.
Pull out the mains plug .
 Risk of e xplosion. No solvents.
11
 Risk of scalding .
Allow detergent solution t o cool down.
 Turn off th e tap.
Maintenance
Drain pump blocked
Set programme s elector to ÂOff, pull out the mains plug.
1. Open service flap.
2. Take the drainage hose out o f the holder.
3. Remove sealing cap , allow detergent solution to flow out. Have a s uitable
container ready.
Push up the closing cap and place t he drain hose back in its holder.
4. Carefully unscrew the pu mp cover (Caution! residual water ).
Clean the interior, pump cover thread and pump housing (fan impeller
in the detergent-solution pump must rotate).
5. Reinsert and screw on pump cover. Handle should be vertical.
6. Close the service flap.
To prevent unused detergent from flowi ng into the outlet during the next
wash: Pour 1 l itre of water into dispenser II and start the Spin or
Drain >programme.
Drainage hose on th e siphon blocked
Set programme s elector to ÂOff, pull out the mains plug.
1. Loosen hose clip, carefully rem ove drainage hose (Caution! residual
water).
2. Clean drainage hose and siphon spigot.
3. Re-attach drainage hose a nd secure connection point with hose clip.
Filter blocked in wat er inlet hose
Risk of electric shock!
Do not immerse Aqua-Stop safety device in water (conta ins electric valve).
Release water pressure in th e supply hose:
1. Turn off the tap!
2. Select any p rogramme (except Rinse/Freshen up «,Spin or
Drain >).
3. Press Start/Reload butt on. Leave programme for approx. 40 seconds.
4. Set programme selector to ÂOff. Pull out the mains plug.
Clean the filter:
5. Disconnect the hose from th e water tap.
Clean filter with small brush.
and/or for standard and Aqua-Secure models:
remove hose from the rear of the app liance.
Take out filter with pliers and clean.
6. Connect the hose an d check for leaks.
12
What to do if ...
ʑWater is leaking out.  Fit/refit the drainage ho se correctly.
 Tighten the screw con nection of the supply hose.
ʑThere is no water supply.
Detergent is not dispensed.
Start/Reload $not selected?
 Water tap not turned on?
 Supply hose filter b locked? Clean the filter. apage 11
 Supply hose kinked or trapped?
ʑWashing machine door cannot be
opened.
 Safety function active. Programme stopped? apage 4
(Rinse stop = no final dra in/spin) selected? apage 6
 Can be opened by em ergency release only. apage 13
ʑProgramme does not start.  Start/Reload $or Finish-in tim e selected?
 Washing machine door closed?
ʑDetergent solution is not drained.  Clean the drain pump. apage 11
 Clean the waste pipe and/or drainage hose.
ʑWater not visible in the drum.  Not a fault - water below the visible area.
ʑThe spin result is not satisfactory.  Wash small and large ite ms of laundry together.
 Selected speed too low? apage 6
ʑThe spin cycle performs se veral
times.
 This is not a fault  the unbalanced load detect ion
system adjusts the imbalance.
ʑCompartment ~is not rinsed out
completely.
 Remove the insert. Clean the de tergent drawer and
insert. apage 10
ʑOdour forms in the wash ing
machine.  Run the Dru m Clean .90 °C programme without
laundry.
 Use standard detergen t.
ʑFoam escapes from the de tergent
drawer.
 Too much detergent used ?
Mix 1 tablespoon of fabric so ftener with ½ litre of wate r
and pour this mixture into compartment II in the
detergent drawer.
 Reduce detergent dosage for the next wash cycle.
ʑExcessive noise, vibrations and
"wandering" during the spin cy cle.
 Are the appliance's feet fixed?
Secure the appliance's feet. aInstallation in structions,
page 5
 Have the tr ansport bolts been rem oved?
Remove the transport bolts.
Installation instructions, page 3
ʑDisplay panel/indicator lamps do
not light up while the appliance is
running.
 Power failure/off? The in terrupted programme will
resume once the power returns.
 Circuit breaker tripped? Reset the circu it breaker/
change the fuse.
 If the fault occurs repeatedly, call after-sales service.
ʑThe programme sequen ce is
longer than usual.
 This is not a fault  the unbalanced load detect ion
system adjusts any imbalance by repeat edly distributing
the laundry.
 Not a fault  the foam de tection system is active; it adds
an additional rinse cycle.
ʑThere are detergent residues on
the laundry.
 Occasionally, phosphate-free detergents contain water-
insoluble residues.
 Select Rinse/Freshen up 2or brus h the laundry after
washing.
ʑIf you cannot correct a fault yourself or a repair is required:
 Turn the programme selector to ÂO ff and pull the mains plug out of the socket.
 Turn off the tap an d call customer service. apage 1 3
13
Emergency release e.g. in t he event of powe r failure
The interrupted programme will resume once the power returns.
However, if the laundry has to be remo ved, the washing
machine door can be opened as follows:
Risk of scalding.
The detergent solutio n and laundry may b e hot.
If possible, leave it to cool down.
Do not reach into t he drum if it i s still rotating.
Do not open the washing machine door if water can be s een
through the glass.
 Set the p rogramme selector to ÂOff and disconnect the mains plug.
 Drain th e detergent solution. apage 11
 Pull the emergency release wi th a tool and release it. The washing
machine door can then be open ed.
Customer service
ʑIf you cannot rectify t he fault yourself apage 1 2: What to do if ..., please contact our
customer service. We will always fin d a suitable solution and wi ll avoid a visit from a service
technician wherever possible.
ʑThe contact details for all countries can be found in the enclose d customer service directory.
ʑPlease provide the after-sales service tea m with the product number (E-Nr.) and the
production number (FD) for the applian ce.
Product number Productio n number
You will find the identification plate containing
this information on the frame of the open door,
and on the rating plate on the back of the
appliance.
Rely on the professionalism of the manufacturer. Please contact us.
This will ensure that t he repair is carrie d out by trained se rvice technicians who a rrive
equipped with genuine spare p arts for your appliance.
Washing machin e WAS28461AU
en Instruction manual

1 2 a$$$2$>$((($(((ʑaĈć27ʑ$ʑ
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Correct installation according to
separate installation instructions.
Check the machine
 Never switch on a damaged machine.
 Inform your after-sales service.
Insert the mains plug
With dry hands only.
Only hold the plug by the plug
body.
Turn on the tap
To achieve the labeling comsumption
values, two cycles of CottonsL90 °C
programme without laundry are required
to be run at initial setup.
Note: This operation only needs to be
completed once.
Compartment II: Detergent for the main wash, water softener,
bleacher, stain remover
Your washing machine
Congratulations  You have opted for a modern, high-quality
domestic appliance manufactured by BOSCH. The washing machine
is distinguished by its economical use of water and energy.
Every appliance that leaves our factory has been inspected thoroughly
to ensure that it functions properly and is in perfect condition.
For further information about products, accessories, spare parts and
services, visit our website: www.bosch-home.com or contact our after-
sales service centres.
Environmentally friendly waste disposal All packaging must be disposed of in accordance with environmental
guidelines. This appliance is certified in accordance with European
Directive 2002/96/EEC on Waste Electrical and Electronic Equipment
(WEEE).
This directive provides the framework for the EU-wide collection and
reuse of used appliances.
Intended use
Contents Page
ʋIntended use ...................................................................................... 1
ʋProgrammes ...................................................................................... 1
ʋPreparation ..................................................................................... 2/3
ʋSetting and adjusting programmes ............................................... 3
ʋWashing ........................................................................................... 3/4
ʋRemoving the laundry ...................................................................... 4
ʋDisplay information, Options, Functions ................................... 5/6
ʋProgramme overview........................................................................ 7
ʋSafety instructions .............................................................................. 8
ʋConsumption values .......................................................................... 8
ʋImportant information ....................................................................... 9
ʋInsert for liquid detergent.................................................................. 9
ʋCare ................................................................................................... 10
ʋInformation on the display panel...................................................10
ʋMaintenance .....................................................................................11
ʋWhat to do if ....................................................................................12
ʋEmergency release ..........................................................................13
ʋCustomer service ............................................................................13
Protection of the environment/Conservation tips
 Always fill the washing machine with a maximum amount of
laundry for the relevant programme.
 Do not use prewash when washing laundry that is soiled normally.
 Instead of the CottonsL90°C programme, select
Cottons L60°C with additional function ćEco Perfect.
Comparable cleaning result with significantly lower energy
consumption.
 Dose detergent according to the manufacturers instructions
and water hardness.
 If the laundry is to be subsequently dried in a tumble dryer, select
a spin speed as specified by the dryer manufacturer.
Preparation a
Display panel/
Option buttons/
Additional functions
Programme selector
Compartment ~:Fabric softener, impregnating agent, starch
Compartment I: Detergent for prewash
ʋFor domestic use only.
ʋFor washing machine-washable fabrics in a detergent
solution.
ʋTo be operated with cold mains water and
commercially available low foam detergents and care
products which are suitable for use in washing
machines.
 Do not leave children unattended near the
washing machine.
 The washing machine is not to be used by
children or persons not familiar with the
operating instructions.
 Keep pets away from the washing machine.
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Programmes
Detailed programme overview. apage 7
The temperature and spin speed can be selected
individually, irrespective of the selected programme and
programme progress.
Cottons LHardwearing textiles
Easy-Care ISynthetic fibres, easy-care textiles
Mix 1
Textiles made of cotton and synthetic fibres
Delicate/Silk ߣSilk and delicate washable textiles
:Wool OHand and machine-washable wool or wool-rich
textiles
Spin Additional spin cycle
Drum Clean .For drum hygiene or fluff removal
Drain >Draining of the water inside the drum
Rinse/Freshen up 2Extra rinse with spin
Jeans/Dark Wash KDark textiles
Sportswear $Sportswear made of microfibre
Shirts Programme for Shirts/Blouses
Kidswear ETextiles for children
Allergy Plus āProgramme for allergic people and advanced
hygiene
Super 15/30 /Extra short programme ~$(aa
Programme selector for
switching the machine on
and off and for selecting the
programme. Can be rotated
in either direction.
Read these instructions before switching on the washing
machine.
Also follow the separate installation instructions.
Observe the safety instructions on page 8.
Insert for liquid detergent (depending on model), apage 9
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Programme ended when ...
... Start/Reload goes out and or (if was
selected, no final drain/spin) is indicated on the display
panel, the buzzer sounds. Set the volume of the buzzer.
apage 6
Changing the programme ...
If you have selected the wrong programme by mistake:
 Reselect the programme.
 Select Start/Reload $.
Pausing the programme ...
 Touch the Start/Reload $button.
 Follow the instructions in the display field: when lights
up and appears in the display, the door can be
opened. If required, add /remove a laundry item; if
and are displayed alternately, the door cannot be
opened due to a high water level in the drum or a high
temperature.
 Touch Start/Reload $button to continue the
programme.
... or terminate the programme
Programmes with high temperature:
 Cool down laundry: Select Rinse/Freshen up 2.
 Select Start/Reload $.
Programmes at lower temperature:
 Select Drain >or Spin .
 Select Start/Reload $.((($(((ʑaĈć27ʑ$ʑ
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Sorting and loading the laundry
Observe the care information provided by the manufacturer.
Sort the laundry according to the information on the care labels.
Sort the laundry according to type, colour, degree of soiling and
temperature.
Remove any foreign objects as there is a risk of rusting.
Do not exceed the maximum load. apage 7
Observe the instructions in the Important information section. apage 9
Load both large and small items of laundry.
Close the washing machine door. Take care not to trap any items of clothing
between the loading door and rubber seal.
Add detergent and care product
Add the appropriate amount according to:
Amount of laundry, soiling, water hardness (ask your water supply
company) and manufacturers instructions.
Models without insert for liquid detergent: pour liquid detergent into an
appropriate dispenser and place in the drum.
During operation: close the detergent drawer.
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run a wash once without any laundry in the machine apage 9
Setting and adjusting programmes
Start/
Reload
1
2
3
Washing
~ʋʋʋ
Dilute viscous fabric softener and fabric conditioner with water.
This prevents blockages.
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Removing laundry
 Open the washing machine door and remove the
laundry.
If (Rinse stop = no final drain/spin) is active: Select
the spin speed or set programme selector to Drain >or
Spin .
 Select Start/Reload $.
 Remove any foreign objects as there is a risk of rusting.
Turn off the tap
Switch off
 Set the programme selector to ÂOff.
aLI
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ߣ:O.>2K$EāDetergent drawer with
compartments I, II, ~Control panel
Door handle
Drum
All buttons are sensitive and a
gentle tap is adequate.
If you press and hold the Option
buttons, the setting options
automatically scroll through.
Select Start/Reload $Washing
Serviceflap
If the (symbol lights up or
flashes in the display panel, the
childproof lock is active.
adeactivate, page 6
For additional functions and
option buttons, see the Individual
settings section. apage 5/6
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$2$>$((Childproof lock) Programme cannot be changed by accidental operation.
To activate the childproof lock:
 After the programme starts, press and hold the (button for 5 seconds;
 Release when the (symbol lights up.
When the programme ends, the Start/Reload $indicator remains on to remind you to
deactivate the childproof lock.
*(symbol flashes if the programme has been changed while childproof lock is activated.
To deactivate the childproof lock:
 Touch and hold the (button until the (symbol turns off;
 Release the button.
If the childproof lock is deactivated while the programme selector is in a different position
from when the childproof lock was activated*, the current programme will be halted.
ʑAdditional functions See also Programme overview apage 7
ĈSpeedPerfect For washing in a shorter time with a washing result
comparable to that of the standard programme.
ćEcoPerfect For saving energy with a washing performance
comparable to that of the standard programme.
2Extra Rinse
Additional rinse cycle. Prolonged programme duration.
For areas with very soft water or for further improving the
washing result.
7Prewash Activate prewash. For heavily soiled, hard-wearing
textiles, e.g. made of cotton or linen.
The additional function indicator light is on when this option is selected; if this option cannot
be selected for the programme, this is indicated by a short flashing of the light and an
acoustic signal.
ʑ$Start/Reload
To start or pause the programme.
ʑSignals
Set to ÂPress and
hold
1 step
clockwise
Button signals Information signals
Set volume* Set volume*1 step
clockwise
Set to Â1. Start signal mode
2. Set volume for ...
Release
#
*If required, set repeatedly
1 step
clockwise
direct
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ʑDisplay information
Before starting a programme, the max. load
for the selected programme is displayed
when the door is open. The remaining time
or finish-in time is displayed when the door
is closed.
*Display shown may vary depending on the
model and selected programme.
ʑOption buttons
You can change the spin speed and temperature beforehand and while the selected programme is running. The effects
depend on the progress of the programme.
°C (Temp.)
You can change the indicated washing temperature. The maximum washing temperature that can be selected
depends on the programme that has been selected.
(Finish in)
When you select a programme, the respective programme duration is displayed. You can delay the start of the
programme before it begins. The finish-in time indicates when the programme will be finished. It can be set in hourly
increments up to a maximum of 24 hours. Press and hold the (Finish-in)button until the required number of hours
is shown (h=hour). Select Start/Reload$.
(Spin speed)
You can change the indicated spin speed. The maximum spin speed which can be selected depends on the selected
programme.If is selected, the load is held in the rinsing water.
1Wash:On if wash process is running.
Rinse:On if rinse process is running.
Spin:On if spin process is active
 if the symbol cflashes
apage 10
+Water tap:Flashing if tap not open or no water supply.
Door:On if door can be opened.
Overdosage:On if too much detergent used.
Automatic load detection:Automatically detects the
load size after the water inlet phase and sets the accurate remaining
time. Symbols indicate small, medium and full loads measured*
according to the recommended max. load for the selected
programme.
*Automatic display of the detected load only for washing
programmes with a max. load recommendation > 3.0 kg except for
Rinse, Spin and Drain. Different types of textiles with different water
absorption rates may influence the load display.
kg,e.g.kg*: max. recommended load for selected programme
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time,e.g.*: remaining time
*: finish-in time defined by user apage 5
: pause
: door can be opened in Pause status
: end of programme
: end of programme with the setting
: set volume of signals apage 6
: Information on the display apage 10
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Programme overview (see also the information on page 5, 6)

Programmes °C max. (kg) Type of laundry Additional functions; information
CottonsLD- 90
7.5 /5.0 *
Standard washing program for hard-wearing textiles made of cotton or linen. ĈSpeedPerfect *,ćEcoPerfect,2Extra Rinse,
7Prewash
Allergy Plus āD- 60 Programme specially designed for allergic people and advanced hygiene, suit-
able for hard-wearing textiles made of cotton or linen.
Kidswear ED- 40 7.5 /5.0 *Programme suitable for washing kids wear made of cotton or synthetic tex-
tiles. ĈSpeedPerfect,ćEcoPerfect,2Extra Rinse,
7Prewash; Wash the clothing inside out.
Jeans/Dark Wash 3.5
Dark coloured textiles made of cotton or synthetics.
Easy-Care ID- 60 Textiles made of synthetic materials or blended fabrics. ĈSpeedPerfect,ćEcoPerfect,2Extra Rinse,
7Prewash
Mix
1
Mixed load consisting of textiles made of cotton and synthetic fibres.
Shirts D- 60
2.0
Suitable for Shirts/Blouses made of cotton, linen, synthetic fibres or blended fabrics. ĈSpeedPerfect,ćEcoPerfect,2Extra Rinse,
7Prewash
Delicate/Silk D- 40
For delicate, washable textiles, e.g.made of silk, satin, synthetic fibres or blended fabrics.
Sportswear $Suitable for sportswear made of microfibre e.g Acrylic, Nylon, Spandex, etc. :Wool OHand and machine-washable wool or wool-rich textiles.
Especially gentle washing programme to prevent shrinkage, longer programme pauses (textiles rest in detergent solution)
e.g. cashmere, mohair or angora. Also suited for hand washable silk.
Super 15/30 /D- 40 2.0/ 3.5 *Extra short programme approx. 15-30 minutes, suitable for lightly soiled and
small amounts of laundry. ĈSpeedPerfect *,2Extra Rinse
Drum Clean .D, 40 , 90 0
Special programme for drum hygiene or fluff removal 90° = antibacterial programme, use no detergent 40° = antibacterial programme, special drum cleaning detergent can be used D= no antibacterial programme, to remove hair or fluff from the tub.
Spin 7.5
Extra spin with selectable spin speed. ĈSpeedPerfect
Rinse/Freshen up 2Extra rinse with spin. 2Extra Rinse Drain >Draining of the water inside the drum, e.g. after rinse stop.
The programmes are time-controlled for lightly soiled textiles. If textiles are heavily soiled, reduce the load and select additional function, e.g. 7Prewash.
Programmes without prewash - pour detergent into compartment II; Programmes with prewash - divide detergent between compartments Iand II.
*Reduced load for ĈSpeedPerfect option.
For further information and a selection of our products,
go to our website: http://www.bosch-home.com
or contact our after-sales service centres
Robert Bosch Hausgeräte GmbH
Carl -Wery-Str.34
D-81739 Munich/Germany
WAS28461AU 9000857016
9302

8
Safety instructions
 Read and follow the operating and installation instructions and all other information
enclosed with the washing machine.
 Retain documents for subsequent use.
Risk of electric shock  Never pull out the mains plug by pulling on the power cord.
 Never insert/pull out the mains plug with wet hands.
Risk of death For worn-out appliances:
 Pull out the mains plug.
 Sever the power cord and discard together with the plug.
 Destroy the lock on the washing machine door.
This will prevent children from locking themselves in the
appliance and endangering their lives.
Risk of suffocation  Keep packaging, plastic film and packaging parts out of the reach
of children.
Risk of poisoning  Keep detergents and care products out of the reach of children.
Risk of explosion  Items of laundry that are pretreated with cleaning agents that
contain solvents, e.g. stain remover/cleaning solvents, may lead
to an explosion after being loaded into the washing machine.
Rinse items of laundry thoroughly by hand beforehand.
Risk of injury  Washing machine door may become very hot.
 Take care when draining hot detergent solution.
 Do not climb onto the washing machine.
 Do not lean on the washing machine door when it is open.
 Do not touch the drum in case it is still spinning.
 Be careful when opening the detergent drawer while the machine
is in operation.
Consumption values
Programme Additional
function Load Electricity
consumption **
Water **
Programme
duration **
Cottons L 20 °C
- 7.5 kg 0.15 kWh 68 l 2:16 h
Cottons L 30 °C - 7.5 kg 0.37 kWh 68 l 2:26 h
Cottons L 40 °C - 7.5 kg 0.83 kWh 68 l 2:26 h
Cottons L 60 °C*
ćEco Perfect * 7.5 kg 0.76 kWh 54 l 4:12 h
Cottons L 90 °C - 7.5 kg 2.22 kWh 81 l 2:17 h
Easy-Care 40 °C - 3.5 kg 0.45 kWh 59 l 1:03 h
Mix 1 40 °C - 3.5 kg 0.46 kWh 52 l 1:03 h
Delicate/Silk D- 2.0 kg 0.01 kWh 29 l 0:39 h
:WoolüOD- 2.0 kg 0.01 kWh 40 l 0:36 h
* Programme setting with maximum spin speed for testing in accordance with AS/NZS 2040.2 and AS/NZS 6400 with cold
water (20 °C ).
** The values deviate from the indicated values depending on water pressure, hardness, and inlet temperature, ambiente tem-
perature, type, amount and soiling of the laundry, detergent used, fluctuations in the power supply and selected additional
functions.
9
Important information
Preparing/Protecting the laundry and the machine
 Empty any pockets.
 Check for metal items (paperclips, etc.).
 Wash delicates in a net/bag (tights, curtains, underwired bras).
 Fasten zips, do up any buttons.
 Brush sand out of pockets and collars.
 Remove curtain fittings or put curtains in a laundry bag.
Before washing for the first time
Do not load any laundry into the machine. Turn on the tap. Add the following to
compartment II:
 approx. 1 litre water
 detergent (dosage according to the manufacturer's instructions for light soiling and the
appropriate degree of water hardness)
Set the programme selector to Drum Clean .÷40 °C and select Start/Reload $. At the end
of the programme, turn the programme selector to ÂOff.
Laundry with different levels of soiling
Wash new items separately.
Light Do not prewash.
If required, pre-treat stains. Select 7Prewash option.
Heavy Load less laundry.
If required, pre-treat stains. Select 7Prewash option.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II according to the manufacturers
instructions. Set
Cottons L30 °C programme and select Start/Reload $. After
approx. 10 minutes, select Start/Reload $. After the required soaking time, reselect
Start/Reload $if the programme is to be continued or change the programme.
Starching Laundry must not be treated with fabric softener.
Starching is possible in all washing programmes if liquid starch is used. Add starch to the
fabric softener compartment ~in accordance with the manufacturers instructions.
Dyeing/bleaching
Dye in small quantities only. Salt can corrode stainless steel.
Observe the dye manufacturers instructions.
Do not bleach laundry in the washing machine.
Insert for liquid detergent model-dependent
Position the insert for dispensing liquid detergent:
 Remove the detergent drawer completely apage 10.
 Slide the insert forwards.
Do not use the insert (slide upwards):
 For gel-type detergents and washing powder,
 For programmes with 7Prewash or (Finish in) option.
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Care
Machine housing, control panel
 Wipe with a soft, damp cloth.
 Do not use any abrasive cloths, scourers or cleaning agents (stainless steel cleaners).
 Immediately remove laundry and cleaning agent residues.
Do not clean the appliance with a water jet.
Clean the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out the drawer up to the stop position, press down on the latch on the
insert and remove the drawer completely .
2. Remove insert: Pull the insert upwards using your finger.
3. Clean the detergent dispenser and the insert with water and a brush.
4. Refit the insert and secure it in place (the cylinder should fit over the
guide pin).
5. Insert the detergent drawer.
6. Leave the detergent drawer open so that residual water can evaporate.
Drum
Leave the washing machine door open after washing so that the drum can dry.
Rust stains  use chlorinefree cleaning agent, not steel wool.
Descaling Ensure that there is no laundry in the machine.
This is not necessary if the detergent is dispensed correctly. However, if it is necessary, follow
the instructions provided by the descaler manufacturer. Suitable descaling products can be
purchased from our website or customer service.apage 13
Information on the display
Please close the door immediately due to the rising water level. In the pause
status, and are displayed alternately.
The door is locked for safety reasons (water level and/or temperature are too
high); in the pause status,and are displayed alternately. If you need
to open the door, wait for the temperature to drop or drain the water (e.g. select
Drain >programme).
The door cannot be locked/unlocked due to the high temperature of the door
lock. Wait a moment and try again.
+Flashing (no water supply):
Tap turned on?
Inlet filter blocked? Clean the filter.apage 11
Supply hose kinked or blocked?
Flashing: The washing machine detected the imbalance in the drum and it
cannot be adjusted. To protect the washing machine, the maximum spin speed
cannot be reached. The washing solution will not be removed completely after
spinning.
- Wash small and large items of laundry together.
Clean the drain pump; apage 11
Outlet pipe/drainage hose blocked.
Other displays Switch off the appliance, wait 5 seconds and switch it back on.
If the display appears again, call the after-sales service apage 13
 Risk of electric shock.
Pull out the mains plug.
 Risk of explosion. No solvents.
11
 Risk of scalding.
Allow detergent solution to cool down.
 Turn off the tap.
Maintenance
Drain pump blocked
Set programme selector to ÂOff, pull out the mains plug.
1. Open service flap.
2. Take the drainage hose out of the holder.
3. Remove sealing cap, allow detergent solution to flow out. Have a suitable
container ready.
Push up the closing cap and place the drain hose back in its holder.
4. Carefully unscrew the pump cover (Caution! residual water).
Clean the interior, pump cover thread and pump housing (fan impeller
in the detergent-solution pump must rotate).
5. Reinsert and screw on pump cover. Handle should be vertical.
6. Close the service flap.
To prevent unused detergent from flowing into the outlet during the next
wash: Pour 1 litre of water into dispenser II and start the Spin or
Drain >programme.
Drainage hose on the siphon blocked
Set programme selector to ÂOff, pull out the mains plug.
1. Loosen hose clip, carefully remove drainage hose (Caution! residual
water).
2. Clean drainage hose and siphon spigot.
3. Re-attach drainage hose and secure connection point with hose clip.
Filter blocked in water inlet hose
Risk of electric shock!
Do not immerse Aqua-Stop safety device in water (contains electric valve).
Release water pressure in the supply hose:
1. Turn off the tap!
2. Select any programme (except Rinse/Freshen up «,Spin or
Drain >).
3. Press Start/Reload button. Leave programme for approx. 40 seconds.
4. Set programme selector to ÂOff. Pull out the mains plug.
Clean the filter:
5. Disconnect the hose from the water tap.
Clean filter with small brush.
and/or for standard and Aqua-Secure models:
remove hose from the rear of the appliance.
Take out filter with pliers and clean.
6. Connect the hose and check for leaks.
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12
What to do if ...
ʑWater is leaking out.  Fit/refit the drainage hose correctly.
 Tighten the screw connection of the supply hose.
ʑThere is no water supply.
Detergent is not dispensed.
Start/Reload $not selected?
 Water tap not turned on?
 Supply hose filter blocked? Clean the filter. apage 11
 Supply hose kinked or trapped?
ʑWashing machine door cannot be
opened.
 Safety function active. Programme stopped? apage 4
(Rinse stop = no final drain/spin) selected? apage 6
 Can be opened by emergency release only. apage 13
ʑProgramme does not start.  Start/Reload $or Finish-in time selected?
 Washing machine door closed?
ʑDetergent solution is not drained.  Clean the drain pump. apage 11
 Clean the waste pipe and/or drainage hose.
ʑWater not visible in the drum.  Not a fault - water below the visible area.
ʑThe spin result is not satisfactory.  Wash small and large items of laundry together.
 Selected speed too low? apage 6
ʑThe spin cycle performs several
times.
 This is not a fault  the unbalanced load detection
system adjusts the imbalance.
ʑCompartment ~is not rinsed out
completely.
 Remove the insert. Clean the detergent drawer and
insert. apage 10
ʑOdour forms in the washing
machine.  Run the Drum Clean .90 °C programme without
laundry.
 Use standard detergent.
ʑFoam escapes from the detergent
drawer.
 Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water
and pour this mixture into compartment II in the
detergent drawer.
 Reduce detergent dosage for the next wash cycle.
ʑExcessive noise, vibrations and
"wandering" during the spin cycle.
 Are the appliance's feet fixed?
Secure the appliance's feet. aInstallation instructions,
page 5
 Have the transport bolts been removed?
Remove the transport bolts.
Installation instructions, page 3
ʑDisplay panel/indicator lamps do
not light up while the appliance is
running.
 Power failure/off? The interrupted programme will
resume once the power returns.
 Circuit breaker tripped? Reset the circuit breaker/
change the fuse.
 If the fault occurs repeatedly, call after-sales service.
ʑThe programme sequence is
longer than usual.
 This is not a fault  the unbalanced load detection
system adjusts any imbalance by repeatedly distributing
the laundry.
 Not a fault  the foam detection system is active; it adds
an additional rinse cycle.
ʑThere are detergent residues on
the laundry.
 Occasionally, phosphate-free detergents contain water-
insoluble residues.
 Select Rinse/Freshen up 2or brush the laundry after
washing.
ʑIf you cannot correct a fault yourself or a repair is required:
 Turn the programme selector to ÂOff and pull the mains plug out of the socket.
 Turn off the tap and call customer service. apage 13
13
Emergency release e.g. in the event of power failure
The interrupted programme will resume once the power returns.
However, if the laundry has to be removed, the washing
machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot.
If possible, leave it to cool down.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen
through the glass.
 Set the programme selector to ÂOff and disconnect the mains plug.
 Drain the detergent solution. apage 11
 Pull the emergency release with a tool and release it. The washing
machine door can then be opened.
Customer service
ʑIf you cannot rectify the fault yourself apage 12: What to do if ..., please contact our
customer service. We will always find a suitable solution and will avoid a visit from a service
technician wherever possible.
ʑThe contact details for all countries can be found in the enclosed customer service directory.
ʑPlease provide the after-sales service team with the product number (E-Nr.) and the
production number (FD) for the appliance.
Product number Production number
You will find the identification plate containing
this information on the frame of the open door,
and on the rating plate on the back of the
appliance.
Rely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.

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Washing machine WAS28461AU
en Instruction manual