Broadcom Symantec S550 User manual

Symantec™ Endpoint Detection and Response 4.5 Installation
Guide for the S550 appliance

Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
appliance
Table of Contents
Copyright statement............................................................................................................................ 4
System Requirements..........................................................................................................................5
Symantec EDR version support for appliances........................................................................................................... 5
Browser requirements for the EDR appliance console............................................................................................... 5
System requirements for Symantec Endpoint Protection integration....................................................................... 5
Planning for installation...................................................................................................................... 7
Pre-installation checklist for physical appliances........................................................................................................7
Physical appliance installation worksheet.................................................................................................................... 8
About operating roles, operating modes, and network connections.......................................................................11
About selecting a network scanner............................................................................................................................. 13
About network configurations and port connections................................................................................................13
Where to place the appliance in your network for best results............................................................................... 15
Required firewall ports.................................................................................................................................................. 19
Proxy recommendations................................................................................................................................................23
Symantec EDR platform support matrix......................................................................................................................23
Obtaining a Symantec EDR license file and installing it........................................................................................... 24
Installing the physical appliance......................................................................................................25
S550 appliance installation workflow.......................................................................................................................... 25
Connecting the cables on the S550 appliance........................................................................................................... 26
Powering on the S550 appliance and verifying the LEDs......................................................................................... 27
Configuring the serial terminal or terminal emulation software............................................................................... 28
Rack-mounting the S550 appliance............................................................................................................................. 28
Running bootstrap............................................................................................................................. 33
Running bootstrap to configure the appliance...........................................................................................................33
Running the setup wizard.................................................................................................................35
Running the setup wizard............................................................................................................................................. 35
status_check command.................................................................................................................................................36
Post-installation tasks....................................................................................................................... 37
Completing setup tasks.................................................................................................................................................37
Testing Symantec EDR for successful monitoring or blocking................................................................................. 38
Testing the appliance bypass mode......................................................................................................................... 38
Accessing the EDR appliance console........................................................................................................................39
Appendix Materials............................................................................................................................ 40
Appendix A: Ports, connectors, and indicators on the appliance................................................ 41
About appliance ports, connectors, and indicators...................................................................................................41
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Appendix B: Hardward specifications..............................................................................................43
Symantec S550 appliance specifications................................................................................................................. 43
Appendix C: Re-installing Symantec EDR onto the S550..............................................................45
Re-installing Symantec EDR onto the 550 appliance from a USB stick or DVD......................................................45
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Copyright statement
Copyright statement
Broadcom, the pulse logo, Connecting everything, and Symantec are among the trademarks of Broadcom.
Copyright ©2020 Broadcom. All Rights Reserved.
The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries. For more information, please visit
www.broadcom.com.
Broadcom reserves the right to make changes without further notice to any products or data herein to improve reliability,
function, or design. Information furnished by Broadcom is believed to be accurate and reliable. However, Broadcom does
not assume any liability arising out of the application or use of this information, nor the application or use of any product or
circuit described herein, neither does it convey any license under its patent rights nor the rights of others.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
appliance
System Requirements
Symantec EDR version support for appliances
The Symantec S550 appliance supports Symantec EDR 4.1 and later.
Browser requirements for the EDR appliance console
Browser requirements for the EDR appliance console lists the web browsers that are compatible with the EDR appliance
console. JavaScript must be enabled in the browser and cookies must be allowed. The minimum resolution for viewing the
EDR appliance console is 1280x1024.
Table 1: Browser requirements for the EDR appliance console
Browser Version
Microsoft Internet Explorer 11 or later
Note: Quick filters are not supported.
Mozilla Firefox 81.0 or later (64-bit)
Google Chrome 85.0.4183.121 or later (64-bit)
Microsoft Edge Version 85.0.564.63 or later (64-bit)
Safari Not supported
Opera Not supported
System requirements for Symantec Endpoint Protection integration
Symantec Endpoint Protection version requirements
Symantec Endpoint Detection and Response can integrate with Symantec™ Endpoint Protection for enhancing event
information and providing Endpoint Communications Channel (ECC) functionality. Symantec EDR has certain version
requirements based on various components of SEP.
The minimum SEPM version is 12.1 RU6 or later. Symantec EDR can connect to multiple SEP sites with one connection
per SEP site, up to a total of ten connections to SEPM hosts.
Symantec EDR can manage the client endpoints that run SEP version 12.1 RU 6 MP3 or later with full ECC functionality.
However, clients must be running SEP 14 or later to take advantage of ECC 2.0 functionality.
Client endpoints that run versions earlier than SEP 12.1 RU5 are not supported. Some functionality is limited for the
clients that run on versions between SEP 12.1 RU5 and 12.1 RU6 MP3. The Symantec EDR documentation describes
any functionality limits based on the version of the SEP client.
Synapse log collector database requirements
SEPM 14.3 RU1 or later uses Microsoft SQL Express as its database for log collection. Symantec EDR can access the
database without any special host system requirements.
SEPM 14.3 MP1 or earlier supports either the MS SQL Server database or an embedded database. When SEPM uses
an embedded database, Symantec EDR uses a log collector on the SEPM host. This log collector requires the SEPM host
to be running one of the following operating systems:
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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•Windows 7 (64-bit only)
•Windows 8 (64-bit only)
•Windows Server 2008
•Windows Server 2012
•Windows Server 2012 R2 or later (recommended)
See the Symantec Endpoint Protection documentation for SEPM system requirements.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Planning for installation
Pre-installation checklist for physical appliances
Pre-installation checklist lists the actions to complete and the information to have ready before you install a physical
appliance.
Table 2: Pre-installation checklist
Action/Item Description
Collect tools. Have the following items on hand:
•#2 Phillips head screwdriver
•8mm wrench (or an adjustable wrench)
•Equipment rack specific mounting hardware
(refer to your equipment rack guide for more
information)
•Marker pen (optional)
•Mechanical lift (optional)
•Slide rail kit
Ensure your environment has the required resources. Symantec EDR version support for appliances
Symantec EDR platform support matrix
Have a serial terminal local to the appliance. To perform the bootstrap, you'll need a serial
terminal (computer). This computer can be a
specialized, standalone internal server or a
Windows server that runs PUTTY. It can be
convenient if it provides remote access via RDP or
HTTP. This computer also needs to be local to the
appliance.
Configuring the serial terminal or terminal emulation
software
Have Ethernet cables (up to four normal cables and two crossover cables)
available.
The number and types of cables depends on your
network configuration and the number of LAN and
WAN ports on the appliance. For example, to permit
the ethernet interfaces to negotiate 1000 Mbps,
either cat5e or cat6 cables are required.
You may need crossover cables for an Inline
deployment.
Crossover cables aren't required if one or both
devices (switch, firewall) connected to the WAN
port and LAN port have automatic MDI/MDI-X.
Where to place the appliance in your network for
best results
Open required ports on the firewall and other network devices. Make sure that the necessary ports are open on
your firewall and other network devices to allow
traffic from or to the Symantec EDR device. For
example, HTTP 80 and HTTPS 443.
Required firewall ports
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Action/Item Description
Decide on the operating role and operating mode. The operating configuration roles are as follows:
•All-in-one
•Management platform
•Network scanner
About operating roles, operating modes, and
network connections
About network configurations and port connections
Obtain the license file and make sure that the license file is accessible. Make sure you can browse to and select the
Symantec license file from the computer you use to
run the setup wizard.
Obtaining a Symantec EDR license file and
installing it
Complete the installation worksheet. Make all of the decisions that you'll need for
installation before you start. Having this information
at hand ensures that the installation process runs
smoothly and quickly.
Physical Appliance Installation Worksheet
Physical appliance installation worksheet
Symantec EDR recommends that you complete the Installation Worksheet fully prior to commencing installation. Provide
this checklist to the administrators who will be performing the installation tasks. You should also retain a copy for your
records for archival and backup purposes.
Table 3: Set up serial terminal or terminal emulation software (S550 appliance only)
Configuration Description Value to input
Configure the terminal
emulation software.
You must configure the terminal program to be
able to run the bootstrap.
•Baud rate = 9600 bps
•Parity = None
•Flow control = None
•Data bits = 8
•Stop bits = 1
Configuring the serial terminal or terminal emulation software
Table 4: Bootstrap configuration (all physical appliances)
Configuration Description Value to input
New password: A new, secure password for the console. This
password replaces the default password,
symantec.
Provide this information to the administrator installing the
appliance in a secure method.
Ensure that the password is retained in a secure location
for archival purposes.
Weak password
Try another [y/n]?
Note: A password that is similar to a word in
the Dictionary, is too short, or not complex
enough is less secure. Symantec EDR will ask
you to confirm using a weak password.
________ yes
________ no
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Configuration Description Value to input
Re-enter new password: Confirm the new password. Provide this information to the administrator installing the
appliance in a secure method.
Ensure that the password is retained in a secure location
for archival purposes.
Select one of the
following appliance roles:
1 = Management
platform ..., 2 = Network
scanner ..., 3 = All-in-
one ... []?
Specify the appliance's role.
About operating roles, operating modes, and
network connections _______ 1 - Management platform
_______ 2- Network scanner
_______ 3- All-in-one
Configure the
management port. IPv4
address []:
The static IP for the management port. For a
management platform or all-in-one appliance,
this IP address is used to access the EDR
appliance console from a browser.
________.________.________.________
IPv4 netmask []: The network mask for the management port
IPv4 address. ________.________.________.________
Gateway []: The IP address for the gateway (switch
or router) that the appliance can use to
communicate with the rest of your network.
________.________.________.________
Name server (IPv4) []: The IP address of a name server that the
appliance can use to resolve IP addresses. ________.________.________.________
Configure another
nameserver? [y/n]
Yes add an additional name server or No to
use only one name server. If yes, provide the
IP address of a second name server.
________ yes
________.________.________.________
________ no
Network scanner role only:
IP address of the
Management Platform:
The management port IP address of the
management platform appliance that controls
this scanner.
________.________.________.________
Management platform or
network scanner roles only:
Communication Channel
password:
A secure password to encrypt
communications between the management
platform and all its network scanners.
This password must be the same for the
management platform and all network
scanners. It should be different from the
management console password. Letters,
numbers, periods, underscores, and hyphens
are allowed, and the password can be up to
50 characters.
Provide this information to the administrator installing the
appliance in a secure method.
Ensure that the password is retained in a secure location
for archival purposes.
Management platform or
network scanner roles only:
Re-enter Communication
Channel password:
Confirm password. Provide this information to the administrator installing the
appliance in a secure method.
Ensure that the password is retained in a secure location
for archival purposes.
Configure IPv4 static
routes? [y/n]
Yes to configure an IPv4 static route or no to
skip this configuration step.
Static routes may be required. For example,
use static routes to connect a network
scanner to its management platform.
________ yes
________ no
Destination (CIDR
allowed):
Gateway:
If you choose to configure IPv4 static routes,
provide a destination IP address and the
gateway IP address.
________.________.________.________
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Configuration Description Value to input
Add another route? [y/n] Yes to configure an additional IPv4 static
route. No to go to the next prompt.
You can configure up to three IPv4 static
routes in bootstrap. You can configure
additional static routes in the EDR appliance
console.
________ yes (up to three supported)
________.________.________.________
________.________.________.________
________.________.________.________
________ no
What do you want to call
this device?
The name to identify this system in the EDR
appliance console. Letters, numbers, spaces,
periods, and hyphens are allowed, and the
name can be up to 50 characters.
__________________________________
Set NTP server [] The IP address or FQDN of the NTP server.
Setting an NTP server ensures that the
appliance has an accurate time to indicate
when detections occurred.
________.________.________.________
Running bootstrap to configure the appliance
Table 5: Setup wizard
Configuration Description Value to input
Access EDR appliance
console.
This is the static IP for the management port
that was specified during bootstrap. ________.________.________.________
Upload License You must upload a license before the
Symantec EDR device is functional. You
cannot use Symantec EDR after initial
installation without a license. No grace period
exists.
Symantec EDR license location:
______________________________________
SMTP Settings Symantec strongly recommends that you specify the SMTP settings in the setup wizard. Doing so lets
you recover a lost password. Otherwise, you can check Skip adding SMTP server configuration and
specify the settings later in the EDR appliance console.
SMTP Server and Port The fully qualified domain name and port
number of the secure mail server. ________.________.________.________
Appliance Email The email address where alerts, such as a
license expiration notification, are sent from. ___________________@_____________._____
Authorize If your mail server requires a secure logon
to receive messages, type a user name and
password that Symantec EDR can use to
authenticate with the mail server.
User name:
_______________________________
Password:
Provide this information to the administrator installing the
appliance in a secure method.
Ensure that the password is retained in a secure location
for archival purposes.
Create an Administrative
account
These are the login credentials for the initial administrator account. You need this logon to complete the
setup wizard.
This administrator can create additional user accounts, including additional administrator accounts.
Logon name Initial administrator logon name _______________________________
Display name The initial administrator's display name as it
appears in the EDR appliance console. _______________________________
User email address The initial administrator's email address for
notifications. ____________________@____________._____
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Running the setup wizard
Installation worksheet completed by:
Name: _______________________________________ Date: _________________________
Provided to:
EDR Administrator: _____________________________ Date: _________________________
About operating roles, operating modes, and network connections
You configure each appliance for Symantec EDR with an operating role and an operating mode. Together, these
determine how the device is connected to your network and how it functions to protect your network and to report threats.
Operating roles | Operating modes and network connections
Operating roles
You can deploy the appliance as a management platform, network scanner, or all-in-one device. You assign the operating
role when you run bootstrap on the appliance. These roles have the following functionality:
Management platform If two or more appliances are installed, one should be deployed in the Management platform role.
A management platform hosts the EDR appliance console and displays incidents and endpoints at risk for
all connected scanners. The management platform presents a comprehensive view of malicious activity
on your network. The management platform also centralizes configuration, management, and reporting
functions.
The management platform does not scan network traffic.
Network scanner If two or more appliances are installed, all devices except the management platform should be deployed
as network scanners. Each network scanner can monitor traffic on a different network and send its incident
data to the management platform. Depending on the operating mode, the network scanner may block
malicious traffic in real time.
A network scanner does not have the EDR appliance console. You configure and manage the network
scanner from the management platform. Its incident data is consolidated with the incident data from
other network scanners and reported from the management platform. When your network expands,
additional network scanners can be installed and connected to the management platform to protect the
new networks.
All-in-one If only one appliance is installed, it should be deployed in all-in-one mode. An all-in-one device performs
the functions of both the management platform and network scanner role.
NOTE
An all-in-one device cannot function as a management platform for network scanners. Only an appliance that is
assigned the management platform role can manage a network scanner.
The roles you choose depend upon the throughput of network traffic. For small to medium-sized installations, you should
have one appliance running in the all-in-one role. For larger installations, you would install multiple appliances with one
acting in the management platform role and the remaining appliances acting as network scanners.
Running bootstrap to configure the appliance
To change the operating role of an appliance after initial installation, you must reinstall the appliance software.
Operating modes and network connections
The operating mode controls how your network traffic is processed. It also affects how the appliance is physically
connected to your network.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Symantec EDR operating modes and network connections describes the Symantec EDR modes that are available for
the appliances and the network connections that are required for each role. You must assign a static IP address to each
Symantec EDR network connection.
Table 6: Symantec EDR operating modes and network connections
Mode Description Network connections required
Inline Block In Inline Block mode, network traffic passes through the
appliance between the endpoints and the Internet. Any file
downloads, accessed websites, and traffic that are considered
malicious are blocked. Only Inline Block mode provides real-
time protection against threats.
1 Management
2 WAN
2 LAN
Inline Monitor In Inline Monitor mode, network traffic passes through the
appliance between the endpoints and the Internet. Malicious
files, websites, and traffic are logged for visibility but are not
blocked. Any threats that are found in Inline Monitor mode must
be mitigated manually.
Inline Monitor mode is often used as a test for system
performance and to analyze potential behavior for blocking
(from reports) before blocking is implemented. The physical
connections for Inline Block and Inline Monitor modes are
identical, so no re-cabling is necessary when you switch
between these modes.
The physical appliance has two Inline interfaces in Inline
Monitor mode.
1 Management
2 WAN
2 LAN
Bypass (Inline
mode failsafe)
•Installed out of the box:
Standard NIC mode
•Configured for Inline deployment:
Bypass mode
•Configured for Tap deployment:
Standard NIC mode
•Reimaged (factory reset) after any previous deployment:
Standard NIC mode
Same as Inline Block or Inline Monitor
Tap In Tap mode, the appliance connects to a Tap or Span port on
a switch. The appliance monitors a copy of the traffic between
the endpoints and the Internet so monitoring incidents and
logging incidents do not affect network performance. Because
the monitoring and logging engines work at different intervals,
there may be a slight delay in detecting incidents. All threats
must be mitigated manually.
The appliance can monitor up to four monitor ports on separate
networks in Tap mode.
1 Management
1 Monitor connection for each network
monitored
Management
platform
In management platform mode, all communications and
management go through the management port. Since a
management platform appliance does not scan, only the
management connection is required.
1 Management
You choose the operating mode for an all-in-one device or network scanner from the EDR appliance console. A
management platform operates in management platform mode automatically.
About network configurations and port connections
Where to place the appliance in your network for best results
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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About selecting a network scanner
The following factors determine the number of recommended network scanners.
Hardware versus virtual Make this decision based on your current infrastructure. Users with extensive VMware investment
might want to use virtual appliances. Users with little or no VMware investment should use
hardware.
Hardware solutions have bypass NICs, so on failure Symantec EDR continues to pass traffic
when deployed inline. Therefore, real hardware is preferred for inline deployments.
For more information, see the Installation Guide for your respective platform (physical or virtual
appliance).
Available bandwidth The hardware solutions have higher throughput than virtual solutions.
10 GB per port.
See the Symantec Endpoint Detection and Response Sizing Guide for more information.
Total endpoints in the organization While each deployment varies, the physical appliance has a capacity of approximately 25K
simultaneous connections. These numbers are for inline mode. In Tap mode, hardware can
support approximately twice the number of connections as inline.
Symantec EDR features If the deployment is to use mostly network scanning, then a separate scanner and management
platform deployment provides room to increase scanning capacity. In this case, the physical
appliance has more storage capacity and is suitable for the management platform. The number
of scanners would depend on the number of ingress and egress points in the network and the
amount of traffic at those points.
An all-in-one deployment needs to be able to handle all the traffic for the projected growth of the
organization for the lifetime of the appliance. If the deployment functions primarily as Symantec
EDR: Endpoint, then select an all-in-one deployment.
About network configurations and port connections
The following table describes the ways to connect Symantec Endpoint Detection and Response to your network.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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NOTE
Port connections vary by appliance model, version, and role.
Network configuration Description Connect
Management to Connect WAN to Connect LAN to
Simple port span/tap This configuration
monitors the traffic
between the endpoints
and the Internet but does
not block file transfers
or websites. Internet-
bound traffic is copied
to the switch port using
port mirroring that is
configured on the switch
itself.
This configuration
uses two monitor ports
and one management
connection. This setup is
easy and is useful as an
initial test of Symantec
EDR.
Port on your LAN switch Connect Monitor1 to
network tap or port on
your LAN switch that is
set to span mode
Not used
Port span/tap with
multiple monitor ports
This configuration
uses two monitor ports
and one management
connection. Extra monitor
ports allow the same
appliance to connect to
multiple switches from
different subnets. This
configuration does not
block file transfers or
websites.
Port on your LAN switch Connect Monitor1 to
network tap or port on
your LAN switch that is
set to span mode
Connect Monitor2 to
network tap or port on
your LAN switch that is
set to span mode
Simple inline You can block file
transfers and websites
using this configuration.
Inline configuration
requires more network
connections than port
span/tap. Ideally, you
should deploy Symantec
EDR inline between the
client and the firewall.
If you use a proxy,
you should connect
the appliance should
between the client and
the proxy.
Port on your LAN switch Internet firewall LAN port Port on your LAN switch
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Network configuration Description Connect
Management to Connect WAN to Connect LAN to
Inline with two firewalls,
two proxies, and two
appliances
You can connect two
appliances to two
firewalls as part of a high-
availability environment.
You can configure the
firewalls in active/active
failover or active/standby
failover. Configure the
appliances identically
except for the network
settings. Both appliances
should be connected to
the same management
platform.
Port on your LAN switch Internet firewall LAN port Port on your LAN switch
Management platform In a management
platform configuration, an
appliance is configured
to manage other
appliances. This
appliance does not scan,
so it requires only a
management connection.
Port on your LAN switch Not used Not used
Where to place the appliance in your network for best results
Where to place the appliance in your network for best results
The placement of your appliance depends upon whether the appliance is a management platform, network scanner,
or all-in-one device. The Symantec Endpoint Detection and Response appliance must be able to perform the following
depending upon its role:
•Scan all network traffic coming into and out of the organization
•Determine the source and destination of all traffic
•Detect internal connection endpoints
•Act as a network proxy for endpoints (if integrating with Symantec Endpoint Protection Manager)
•Have a minimal affect on network performance
If your architecture includes a demilitarized zone (DMZ) and you integrate Symantec EDR with Symantec Endpoint
Protection, don't place the following in the DMZ:
•Management platform appliance
•All-in-one appliance
•SEP
Deploying the appliance between a proxy and firewall prevents Symantec EDR from detecting the IP address of the
source endpoint. So in this scenario, you must enable the X-Forwarded-For: header field. You might also need to
configure your firewall to strip the X-Forwarded-For: header field.
Symantec EDR does not scan traffic between internal computers. The exception is when one of the computers is a proxy
server. The internal traffic that is routed to a proxy server is scanned because it is outbound network traffic.
If you want Symantec EDR to reach the Internet through a proxy server, you must treat the appliance as a trusted device
and disable authentication. Symantec EDR does not support passing Basic Authentication credentials to the proxy.
Symantec EDR supports Basic or Simple Password Authentication to the proxy.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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You can use the management port for any of the following:
•To access the EDR appliance console.
•For communication to Symantec's servers (e.g., LiveUpdate, cloud-based sandboxing, Insight, telemetry, etc.).
•To facilitate communication to SEPM and endpoints for the endpoint proxy.
The management network should not be open to the Internet as a whole. If you need access to the management network
from outside, a VPN or short-lived Remote Desktop connection is recommended.
In Inline mode, the management port must be on a different subnet from the Inline interface.
The following figures show examples of network configurations.
You might need crossover cables for Inline deployment if devices connected to WAN port and LAN port don't have
automatic MDI/MDI-X configuration.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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About network configurations and port connections
Required firewall ports
Depending on your network layout, you may need to open some ports on your firewall and edit your firewall rules. These
changes let you access the important web addresses that are essential for Symantec Endpoint Detection and Response
operations.
Symantec EDR web and IP addresses lists the web and IP addresses to which Symantec EDR requires access.
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Symantec™ Endpoint Detection and Response 4.5 Installation Guide for the S550
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Table 7: Symantec EDR web and IP addresses
Web addresses/IP Address Protocol Port Description
•remotetunnel1.edrc.symantec.com
•remotetunnel2.edrc.symantec.com
•remotetunnel3.edrc.symantec.com
•remotetunnel4.edrc.symantec.com
•remotetunnel5.edrc.symantec.com
HTTPS 443 Permits Symantec Support remote access to
the Symantec EDR appliance.
https://api-gateway.symantec.com TCP 443 Accesses Symantec's Targeted Attack
Analytics service.
licensing.dmas.symantec.com TCP 443 Used to get the Cynic license.
api.us.dmas.symantec.com
api.eu.dmas.symantec.com
TCP 443 Used to perform queries to the Cynic US and
UK servers (required).
liveupdate.symantec.com TCP 80 Used to check for and download definitions for
Symantec's detection technologies.
ratings-wrs.symantec.com TCP 443 Used to query Norton Safe Web server to
identify malicious websites.
stnd-avpg.crsi.symantec.com
stnd-ipsg.crsi.symantec.com
TCP 443 Used to send detection telemetry to Symantec.
register.brightmail.com TCP 443 Used to register the appliance.
swupdate.brightmail.com TCP 443 Used to check for and download new releases
of Symantec EDR.
shasta-rrs.symantec.com
shasta-mrs.symantec.com
TCP 443 Used to perform reputation lookups for
Windows executable and APK installable files.
datafeedapi.symanteccloud.com TCP 443 Used to download Email Security.cloud and
EDR: Roaming events.
stats.norton.com TCP 443 When telemetry is configured, used to send
statistics telemetry to Symantec.
telemetry.symantec.com TCP 443 When telemetry is configured, used to send file
telemetry and to upload diagnostic packages
to Symantec.
EDR appliance console TCP 443 (inbound) or in
the range of 1024 to
9997
Access to Symantec EDR public API.
https://sso1.edrc.symantec.com TCP 443 Used for SSO.
Symantec EDR ports and settings describes the ports that Symantec EDR uses for communications, content updates, and
interactions with Symantec.cloud detection services.
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