BVE MATRIX User manual

MATRIX (LED) CONSOLE with Matrix TV & CAB FOR
CABLE/SATELLITE BOX CONTROL
LED
5/2022
BVE Technical Support
Tel: [phone] x 3 [e-mail]

ACCESS MENU ON CONSOLE TO SET UP FOR CAB CONTROL
1. Use the bottom overlay numeric keypad to enter
the console settings. The Entertainment overlay
just controls the TV.
2. Press Enter 3001 Enter on the numeric keypad.
3. Use the + and – buttons to scroll to TV, press
Enter.
4. Use the + and – buttons and scroll to Input
Source, press Enter .
5. Use the + and – buttons to scroll to TV, press
Enter.
We recommend first setting up the console for CAB control.
1. Use the bottom overlay numeric keypad to enter
the console settings. The Entertainment overlay
just controls the TV.
2. Press Enter 3001 Enter on the numeric keypad.
3. Use the + and – buttons to scroll to TV, press
Enter.
4. Use the + and – buttons and scroll to Input
Source, press Enter .
5. Use the + and – buttons to scroll to TV, press
Enter.
BVE Technical Support
Tel: [phone] x 3 [e-mail]
6. Press the Back button to exit back to the welcome screen.
7. Look at the entertainment overlay. The Power On/Off LED on the overlay
should be red. The TV LED should also be red. Press the Power On/Off
button to turn the TV on. Both LED’s should turn green.
8. Use the entertainment keypad to enter the Channel Scan code found in
the chart below:
Menu/Task
Code
Channel Scan
0001
Main Menu
0002
Custom Features
0003

R
E
F
E
R
E
N
C
E
1. Remove the back shroud from the Matrix PLED console.
How to Install the CAB
2. Plug the Green banded side of the CAB (Cable A) into the bottom port of
console as shown below.
1. Remove the back shroud from the Matrix PLED console.
BVE Technical Support
Tel: [phone] x 3 [e-mail]

3. Connect (CABLE B) from the other end of the CAB to the RJ45 port on the
Matrix TV. This port is to the right of the Coax connection and you may need to
remove a plastic cover to gain access.
4. Connect (CABLE C) into the IR Input on (CABLE B). (CABLE C) is a 12 foot IR
cable that is used when the cable or satellite box is next to the cardio equipment.
You can also use the adapters that will allow you to extend the IR signal over
CAT5.
RJ45 Port
COAX
5. If the cable, satellite or IPTV box (set top box) is located next to the cardio
equipment, remove the backing on the IR emitter (CABLE C) and stick onto the set
top box (over the IR eye on the STB). Place the IR shield over the IR emitter to help
secure the emitter to the STB and to eliminate bleeding of IR signal.
Note: If you cannot see where the IR eye is on the front of the STB, shining a flashlight
at the front of the box will usually help you to see the IR eye. Please see the IR eye
locations of some of the most common STB’s below:
BVE Technical Support
Tel: [phone] x 3 [e-mail]
6. Press the channel controls on the console to confirm the channels are changing
and to confirm CAB is operating correctly.

Troubleshooting
Double button presses – Some set top boxes respond to more than one of the IR
codes that we send out. If you notice that pressing a channel button on the console
results in multiple channel changes, simply remove the 2 screws that hold the lid on
the CAB and turn on dip switch 2 and 4. If this does not solve the problem, call
[phone] ext.3 for further assistance.
No control over set top box
Check if CAB is getting power and channel commands from the console – CAB
contains internal LED power lights. Two indicator LEDs are located on either side of
the console-side connector inside the enclosure.
·GREEN - Power LED, on whenever the CAB is powered
·RED - Activity LED, flashes whenever the CAB receives and processes commands
The location of the LEDs is such that they should be visible through the enclosure
around the CAB connector to the console.
Incorrect IR emitter placement – If the IR emitter is not in the correct location on the
front of the box you may need to move it around until you find the location that
works.
Tip: Try initially holding the IR emitter away from the front of the STB initially then
continue pressing the channel button while “zeroing in” on the correct IR emitter
placement.
Set top box is in RF mode – change to IR mode – Many set top boxes can operate
with a hand-held remote in RF or IR mode. For the CAB to function, it is critical that
the STB accepts IR channel commands. To test if the STB is in RF mode, place your
hand over the hand-held remote control IR transmitter and see if the STB receives
channel change commands. If the answer is yes, the STB is in RF mode. Check online
for instructions to change the STB remote control mode from RF to IR.
BVE Technical Support
Tel: [phone] x 3 [e-mail]
Double button presses – Some set top boxes respond to more than one of the IR
codes that we send out. If you notice that pressing a channel button on the console
results in multiple channel changes, simply remove the 2 screws that hold the lid on
the CAB and turn on dip switch 2 and 4. If this does not solve the problem, call
[phone] ext.3 for further assistance.
No control over set top box
Check if CAB is getting power and channel commands from the console – CAB
contains internal LED power lights. Two indicator LEDs are located on either side of
the console-side connector inside the enclosure.
·GREEN - Power LED, on whenever the CAB is powered
·RED - Activity LED, flashes whenever the CAB receives and processes commands
The location of the LEDs is such that they should be visible through the enclosure
around the CAB connector to the console.
Incorrect IR emitter placement – If the IR emitter is not in the correct location on the
front of the box you may need to move it around until you find the location that
works.
Tip: Try initially holding the IR emitter away from the front of the STB initially then
continue pressing the channel button while “zeroing in” on the correct IR emitter
placement.
Set top box is in RF mode – change to IR mode – Many set top boxes can operate
with a hand-held remote in RF or IR mode. For the CAB to function, it is critical that
the STB accepts IR channel commands. To test if the STB is in RF mode, place your
hand over the hand-held remote control IR transmitter and see if the STB receives
channel change commands. If the answer is yes, the STB is in RF mode. Check online
for instructions to change the STB remote control mode from RF to IR.

Troubleshooting (continued)
IR signal strength issue – In rare circumstances, the CAB may output too strong of an
IR signal for the set top box IR receiver. To test if the IR emitter is over-driving the set
top box receiver, pull the emitter away from the front of the set top box, and press
the channel button to see if the set top box now receives the channel.
No control over set top box (continued)
CAB not programmed for the correct set top box - Your CAB is defaulted for
Broadcastvision’s popular “Unicode” setting which provides control of the most
popular cable, satellite and IPTV set top boxes.
No Continuity between CAB and IR emitter – In some circumstances utilizing
the “Far” set top box scenario, the CAT5/6 cable between the set top box and
the CAB may not provide full continuity through wall plates etc. It may be
helpful to re-locate the STB at the base of the cardio and re-test. Or, it may be
helpful to temporarily run an alternate CAT5/6 cable from the CAB to the set top
box then re-test.
BVE Technical Support
Tel: [phone] x 3 [e-mail]
CAB not programmed for the correct set top box - Your CAB is defaulted for
Broadcastvision’s popular “Unicode” setting which provides control of the most
popular cable, satellite and IPTV set top boxes.
The CAB can be quickly configured on site to operate other popular set top boxes by
flipping dip switches inside the CAB enclosure as pictured below. All CABs are
shipped pre-programmed what we call unicode. Unicode works with most of the
well known providers. If for some reason the CAB is not operational, please call
Broadcastvision support at 888.330.4283 x 3 to determine the dip switch settings
for your cable, satellite, or IPTV provider.
Note: When the CAB is shipped pre-programmed, the dipswitch setting will be in the OFF position.