BZB Gear BG-Connexio User manual

BG-Connexio
4K BYOD Collaboration Solution
with AirPlay, Miracast, and Chromecast Support
User Manual

BZBGEAR BG-Connexio PRODUCT MANUAL
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 2

BZBGEAR BG-Connexio PRODUCT MANUAL
TABLE OF CONTENTS
Statement 4
Safety Precaution 4
Introduction 5
Features 5
Packing List 5
Specifications 6
Operation Controls and Functions 7
Factory Reset 9
Default Configuration 9
USB Dongle 10
Software Interface 11
Usage of USB device 16
Software or Dongle Connection 21
Options for Microsoft Windows PC / Laptop – Extended Screen 24
Android Devices 27
WIN10 PC Miracast 28
Chromecast on PC 29
Web Setting Management Configuration 35
Troubleshooting 63
Tech Support 67
Warranty 67
Mission Statement 68
Copyright 68
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 3

BZBGEAR BG-Connexio PRODUCT MANUAL
Statement
Please read these instructions carefully before connecting, operating, or configuring this
product. Please save this manual for future reference.
Safety Precaution
●To prevent damaging this product, avoid heavy pressure, strong vibration, or immersion
during transportation, storage, and installation.
●The housing of this product is made of organic materials. Do not expose to any liquid,
gas, or solids which may corrode the shell.
●Do not expose the product to rain or moisture.
●To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.
●Do not use the product beyond the specified temperature, humidity, or power supply
specifications.
●This product does not contain parts that can be maintained or repaired by users.
Damage caused by dismantling the product without authorization from BZBGEAR is not
covered under the warranty policy.
●Installation and use of this product must strictly comply with local electrical safety
standards.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 4

BZBGEAR BG-Connexio PRODUCT MANUAL
Introduction
BG-Connexio is a revolutionary wireless conference product that was specifically designed
to meet the needs of today's hybrid workforce. It allows for seamless local presentations as
well as collaborations with remote participants by connecting the room camera,
microphone, speakers, and display with the attendees' own laptops wirelessly. This
eliminates the need for cumbersome cables, setup, and makes it easy for people to take
advantage of the room's audio/video (A/V) system to collaborate with both in-room and
remote meeting participants.
Features
●Bring your own device wireless presentation experience, no cables required for
participants.
●Wireless connection between your laptop and room USB peripherals like a camera,
mic, and speakers for easy video conferencing.
●Fully compatible with mainstream platforms such as Teams, Zoom, Webex, etc.
●Wireless content input up to 1080P, HDMI 2.0 output.
●Native wireless mirroring protocols like AirPlay, Miracast, and Chromecast are
supported.
●Windows and Mac applications available for wireless connection.
●Available 2x2 split screen view.
●Supports wireless touch back on interactive whiteboard/touch screens.
●Best-in-class data security with dual network and high standard encryption.
●PoE supported.
●OSD control with preview function.
●Supports whiteboard and annotation.
●Customizable home screen page.
●Central management platform available.
Packing List
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 5

BZBGEAR BG-Connexio PRODUCT MANUAL
●1x BG-Connexio
●1x 12V/3A Power Supply
●3x External Antennas
●1x Dual USB Wireless Dongle (optional)
●1x User Manual
Specifications
Specifications
HDMI output
1x HDMI 19-pin female connector
Video Output Resolution
3840x2160@60Hz, 3840x2160@30Hz, 1920x1080@60Hz, 1280x720@60Hz
Format Compliance
HDMI 1.4/HDMI 2.0
Video Capacity:
1080P @ <60Hz AirPlay for IOS devices
1080P @ <60Hz "WirelessMedia" Connexio application
1080P @ <60Hz for DG-mini dongle
HDCP
HDCP 1.4/HDCP2.2
Analog Audio Output
1x 3.5mm PC audio female connectors
LAN port
RJ45 x2:1000Mbps x1,100Mbps x1
USB interface
USB 3.0 x3: USB 2.0 x1,Type-C x2
Audio Input
AirPlay, Miracast, DLNA, Windows/MAC, WMH, USB/BT Speaker Phone
Control connectors
3.5mm Phoenix terminal/ RS232 interface
Number of window simultaneous on screen
≥4+14(4 main windows+14 thumbnail windows)
Number of simultaneous connections
≥16
Data rate in wireless
Up to 1200Mbps
Video Playback Frame Rate
20-60 FPS
Latency
<100ms,Min 20ms
Wireless transmission protocol
Wi-Fi IEEE 802.11 a/g/n/ac
Frequency band
2.4 GHz & 5 GHz
Dimension (W x D x H)
220mm x 120mm x 41mm (including antenna: 220mm x 120mm x 145mm)
Weight
1.0kg
Temperature
-4° ~ +140° F (-20° ~ +60° C)
Humidity (Storage / Operating)
20%-90%(non-condensing)
DC Power
12V / PoE
PoE standard
IEEE 802.3af
Power Consumption
10W (MAX)
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 6

BZBGEAR BG-Connexio PRODUCT MANUAL
Operation Controls and Functions
Front Panel
Note: The front USB Type-A port and Type-C port cannot be used at the same time.
The Type-C USB port is secondary to the USB Type-A port.
No.
Name
Function Description
1
Front Type-A USB connector
For mouse control, USB touch screen etc.
2
Front Type-C USB connector
For dongle pairing (dongles not included)
3
Power Button
Turn on or off the device.
4
Back-lit LED indicator
Initializing it will flash RED, powered on and waiting is indicated by
flashing GREEN, “Ready to share” is indicated by solid GREEN,
“Sharing” is indicated by solid cyan.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 7

BZBGEAR BG-Connexio PRODUCT MANUAL
Rear Panel
No.
Name
Function Description
1
Line audio output
2 channel analog audio output, Connect a 3.5mm mini-jack to the line in jack of an
audio system.
2
RS-232
Connect an RS-232 cable from this port to an RS-232 device.
3
Kensington Lock
One end is wrapped around a fixed object and one end is inserted into this port for
physical security.
4
Rear Type-C
connector
For Type-C dongle pairing.
5
Rear USB 3.0 connector
For mouse control, USB touch screen, and USB peripheral devices such as a USB
camera or speaker.
6
Reset
Reset button to restore to the factory default settings.
7
HDMI output
Connect an HDMI cable from this port to an HD or 4K/HDMI 2.0 display.
8
LAN Ethernet
port 1
100Mbps, Connect an Ethernet cable between this jack and a LAN.
9
LAN Ethernet
port 2
1000Mbps, Connect an Ethernet cable between this jack and a LAN. Supports POE.
10
DC Power socket
Connect the included power adapter to this socket and connect the plug to an
available electrical outlet.
11
Antenna fixture
points
Screw in the three included antennas to these three ports.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 8

BZBGEAR BG-Connexio PRODUCT MANUAL
Factory Reset
1. Power on the Connexio.
2. When the Home Screen is shown, press and hold the reset button on the rear
panel with a pointed object, e.g. an unbent paper clip until the “Factory Reset”
page is shown for at least 2 seconds.
a.
2. The Connexio will reboot after 3 seconds to the default configuration.
3. If you do not have a picture, press and hold the reset button until the red LED in
the top panel is illuminated to perform the reset.
NOTE: All previous settings will be lost and you will need to perform the initial set-up
once more.
Default Configuration
Ethernet:
Proxy: None
DHCP: Enable
Wireless network:
Frequency: 5GHZ
Channel: Auto
Auto change Wi-Fi hotspot password: 5minute
Display & Audio
HDMI resolution: Auto
HDMI CEC:
Device auto power off: ON
Connexio auto power on: OFF
Audio output: 3.5mm Jack & HDMI
AirPlay screen quality: High
show device name and password when mirroring: OFF
show PCs user name when mirroring: ON
Moderator Control
Add a sub-window bar to enable previewing the connected devices: ON
Real time preview: ON
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 9

BZBGEAR BG-Connexio PRODUCT MANUAL
System settings
Date & time: Automatic date & time: use network-provided time
Auto Standby: Never
Language: English
Security Settings
Security Level: Security level 1
Connection Password: 4-digits password beginning with 0000
Change admin password: admin(default)
Other settings
Auto create launcher: Disabled
Clear history after meeting: Always
USB Dongle (Optional)
ID
Name
Description
1
USB connector
Use the USB connector of the dongle to plug into a PC/Laptop to share your
screen.
2
Type C connector
Using the Type-C connector of the dongle to plug into a PC/Laptop to share
your screen.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 10

BZBGEAR BG-Connexio PRODUCT MANUAL
Software Interface
Home Screen
ID
Name
Description
1
Wi-Fi Indicator
Wi-Fi Direct mode: Internal access point is enabled
Wi-Fi Infrastructure mode: “Client-Mode”
Wi-Fi connection to router is established and the icon displays the current signal
strength.
A secure Wi-Fi connection is not established, or connection to a router failed:
Wi-Fi is not available:
LAN Infrastructure mode: access point is disabled.
2
ID
Wi-Fi name or device name of the base-unit access point.
3
PASS
Wi-Fi password of Connexio.
4
Password-Timer
The time until the password is changed automatically. Only displayed when the
timer is active.
5
Refresh Wi-Fi Password
Generate a new password manually for securing your Wi-Fi network.
6
Time
If LAN has access to a time server; even after disconnecting the LAN connection,
the time is displayed until the device has been disconnected from power.
7
Security Level
Security level 1-3, display ONLY. The security features of the displayed level are
shown in detail by clicking on the icon.
The settings can only be changed by an administrator in the web server console
settings menu.
8
Download Button
Creates, upgrades, and exports the launcher “WirelessMedia.exe“ for Windows
and Mac computers to a USB stick.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 11

BZBGEAR BG-Connexio PRODUCT MANUAL
ID
Name
Description
9
Info
Show status-bar (1) – (7) on Home screen.
10
Camera and microphone icon
indicator
Once connected with a USB camera or microphone, the icon will show up
accordingly.
11
IOS Quick Start
IOS devices use AirPlay for mirroring.
12
Android Quick Start
Download the android app “WMedia2” to mirror from smart devices to the display.
13
Windows / MacOS Quick Start
Steps instruct how to transmit PC/Laptop onto the main screen. First-time users
must install the starter program from the web page or from the USB stick.
14
Preview function of the
screen contents of the
participants with transmitter
and mobile devices; White
Board & Annotation function
icon
Preview function of the screen contents of all connected transmitters and mobile
devices; White Board and Annotation function.
15
Whiteboard icon
Whiteboard function
16
Info
Click to show ID and password when mirroring.
17
Annotation
Annotation function.
18
Wi-Fi IP
LAN IP
Wi-Fi IP: address of Connexio in wireless LAN
Assigned IP: address of Connexio in LAN; “N/A“ = no connection to network
Installation
Introduction to the installation methods:
The Connexio can be installed in different ways in a meeting room.
●Table mount
●Wall mount
The articulated antennas are removable. They can rotate for better wireless
connection.
Note: For optimal performance, install the Connexio close to the display and avoid
obstacles between the Connexio and transmitting devices.
Antenna Placement Rules
●The antennas should be oriented vertically, so perpendicular to the ceiling and
parallel to the walls.
●The antennas should be installed far enough (at least 50 cm/1.6ft) from metallic
surfaces to avoid unwanted reflections and far enough (at least 1m/3.3ft) from other
radio equipment that operates in the same frequency range, e.g. other Wi-Fi access
points, cordless telephone, microwave ovens,…. It is also best to install antennas at
least 15 cm (6 inches) from concrete walls.
●The most favorable situation is a direct line of sight between antennas and Buttons.
Any obstruction will cause the signal to follow a longer propagation path, which can
result in performance degradation.
●Due to the particular radio pattern of the dipole antennas, the antennas should not
be placed just above potential positions of WirelessMedia users. As a result, the
advised position for the antennas is at the side of the meeting room
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 12

BZBGEAR BG-Connexio PRODUCT MANUAL
Wiring Diagram
Power Connection
The Connexio can be powered by the external universal power adapter or via Power
over Ethernet (PoE).
How to connect the external power adapter
1. Choose the appropriate power plug (US, UK, EU or AU) to be installed on the
power adapter.
2. Plug in the power adapter to the power input connector on the Connexio.
3. Connect the power cable plug into the wall outlet.
Note: Once the Connexio is powered, it will start up automatically. Afterwards, use the POWER
button with Status LED on the front of the Connexio to switch it ON or OFF.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 13

BZBGEAR BG-Connexio PRODUCT MANUAL
Power over Ethernet (PoE)
The Connexio can be powered via an ethernet cable if the unit is connected to a PoE
network switch instead of using the external power adapter.
Video Connection
1. Connect the HDMI Output of the Connexio to a 4K or Full-HD display with an HDMI
cable.
2. After the unit is started the system will show the home page, as shown below.
Audio Connection
The Connexio can transmit the audio output of the PC/Laptop to the Connexio
together with the video signal. The audio will be output at line levels from the 3.5mm
mini jack connector and via the HDMI output connectors simultaneously.
How to connect to an external audio system
1. Connect a 3.5mm mini audio cable to the audio port of the Connexio.
2. Connect the other side of the cable to the meeting room’s sound system.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 14

BZBGEAR BG-Connexio PRODUCT MANUAL
If sound is not transmitted
The Connexio will continuously capture and transmit audio from the connected
PC/Laptop.
1. Ensure the LED on top is solid green and the PC/Laptop is sharing on the screen
2. Check that the Connexio is selected as the output device in sound settings and
that the volume is set to an acceptable level.
PC/Laptop Sound
As default the Connexio will mute the internal speaker of PC/Laptop and route
the audio to the Connexio in order to avoid an audio echo.
When clicking the button to stop sharing, the local speaker will return to its
previous state.
Note: If you want to keep the internal speaker of PC/Laptop active and still route
the audio to the Connexio, click the audio mute icon in the status bar to turn the
internal speaker on.
LAN Connection
The Connexio can be connected to a local network or directly to a PC/laptop. For
normal operation, a LAN connection is not necessary but it is recommended to
connect the Connexio to the Internet.
1. Connect a network cable with an RJ-45 connector into the LAN port of the
Connexio.
2. Connect the other side to the network.
3. If the connected network switch supports power over ethernet (PoE), it can
also power the Connexio instead of using the external power supply.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 15

BZBGEAR BG-Connexio PRODUCT MANUAL
The LAN connection can be used for:
●Network integration of Connexio to the guest or company networks.
●Telnet control of the Connexio.
●Maintenance purposes.
Over-The-Air Updates (OTA) of firmware for the Connexio.
Connecting a USB device
Connect a USB mouse or to a touchscreen to control the Connexio.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 16

BZBGEAR BG-Connexio PRODUCT MANUAL
Configure the Security level through the check button to perform the
following actions:
1. To control the sharing PC/Laptop.
2. To activate system upgrading
3. For white board or annotation during a presentation the Connexio transmits
video, audio, and the USB-HID function for mouse control and click functions
of a touchscreen. Connect the touch interface of your screen to the USB-port
on your laptop or PC.
USB Mouse
For menu configuration:
Single click to select.
Right-click to navigate back to the Home Page.
Touch Screen
Click to select.
Long press to open the contextual menus or emulate double-click/right click of a USB
mouse.
External USB Devices over Wi-Fi Sharing
Connexio supports USB Cameras and USB speakerphones over Wi-Fi sharing.
Use the 3 USB ports and 1 Type-C port in the rear panel to connect external USB
devices such as microphones and cameras to use with video conferencing software
such as Skype, Zoom, Teams, and more.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 17

BZBGEAR BG-Connexio PRODUCT MANUAL
Mobile Device: Wireless Connection
1. Android Devices: Download a sharing application such as “WirelessMedia2”
from the Google Play store.
2. WirelessMedia provides two ways to discover Connexio for mobile devices.
a) Portable Hotspot: Connect the hotspot to the Connexio.
b) LAN Connection: Connect the Connexio and mobile device to the same
LAN network to discover and connect to the Connexio.
3. iOS Devices: Use AirPlay to mirror the desktop.
Enable portable hotspot:
Check that the ID and PASS (Password) are shown on the Homepage, as shown
below.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 18

BZBGEAR BG-Connexio PRODUCT MANUAL
Enable LAN connection:
Be sure the Connexio is connected to the Network. The Connexio has
successfully connected to the LAN When the Local IP shows an active IP address
in the bottom left.
Note: When it shows “N/A” this means the Connexio is not connected to the LAN
(Local Area Network) by CAT cable or it failed to get an available IP address from the
router.
Logging into the Connexio via the LAN IP allows users to modify network settings as
shown below:
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 19

BZBGEAR BG-Connexio PRODUCT MANUAL
Pairing transmitter with Connexio
1. To pair the optional dongle to the Connexio connect one of the USB
connections (Type-C or Type-A) to the ports on the front of the Connexio.
1. A pop-up window will display “Pairing, please wait…” as shown below:
2. After pairing is complete, the message “Succeeded to pair!” will be displayed.
At this point it is safe to unplug the USB dongle and connect to a computer to
install the software or for quick pairing after initial first use.
If the error-message “Configuration fail” is shown, please check the connection of the
USB dongle and try again.
Note: After changing the SSID/Wi-Fi name in the menu all transmitters must be
paired again.
Address: 830 National Drive #140, Sacramento, CA 95834, USA ·Tel: +1(888)499-9906 ·Email: support@bzbgear.com 20
Table of contents