Cafe C7CEBAS3RD3 User manual

It’s time appliances had a personality. Yours.
AFFETTO-Cafe Automatic Espresso Machine + Frother
OWNER’S MANUAL
ENGLISH/FRANÇAIS
ESPAÑOL - Para consultar una version en español de este manual de instrucciones, visite
nuestro sitio de internet cafeappliances.com.

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THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every Café
product, and we think you will too. Among other things, registration of your appliance
ensures that we can deliver important product information and warranty details when
you need them.
Register your Café appliance now online. Helpful websites are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed
registration card included in the packing material.

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Table of Contents
Models: C7CEBBS3RD3, C7CEBBS4RW3, C7CEBBS2RS3, C7CEBAS3RD3,
C7CEBAS4RW3, C7CEBAS2RS3
SAFETY INFORMATION ............................................ 4
GETTING STARTED ................................................ 6
COMPONENTS .....................................................7
ACCESSORIES .................................................... 8
CONTROL PANEL.................................................. 9
FUNCTIONS ......................................................10
ALERTS ..........................................................11
USING YOUR ESPRESSO MACHINE ..................................12
CARE AND CLEANING..............................................15
TIPS .............................................................17
TROUBLESHOOTING...............................................18
WiFi CONNECT SMARTHQ APP ....................................20
FCC STATEMENT ..................................................21
LIMITED WARRANTY..............................................22
CONSUMER SUPPORT ............................................23
Product Registration
Write the model and serial numbers here:
Model # ___________________
Serial #____________________
Find these numbers on a label on the back of the machine.

4
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAVE THESE INSTRUCTIONS
WARNING Read the instructions carefully before using the appliance for
the first time. Save these instructions for reference. The appliance is designed for
domestic use and may only be operated in accordance with these instructions for
use. Always handle with care and warn other users of potential danger.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFEGUARDS
Always follow these safety precautions when using this appliance.
• Read all instructions before using
• Use only a 120 V, 60 Hz standard electrical supply that is properly grounded in
accordance with the National Electric Code and local codes and ordinances.
• Make sure the appliance is set up on a flat and steady surface.
• Turn the appliance OFF, then unplug from the outlet when not in use, before
assembling or disassembling parts and before cleaning. To unplug, grasp the plug and
pull from the outlet. Never pull from the power cord.
• Do not use outdoors. Household use only.
• Use this product only for its intended purpose as described in this user manual.
• Use of any accessories not recommended by the manufacturer can cause injuries.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they are closely supervised and instructed concerning use of the appliance
by a person responsible for their safety. Close supervision is necessary when any
appliance is used by or near children. Children should be supervised to ensure
that they do not play with the appliance.
• Allow to cool before putting on or taking o parts, and before cleaning the
appliance. DO NOT touch the steam wand after use. Doing so can cause serious
burns.
• Make sure the drip tray is always present during use.
• Always use cold water to make coee in your espresso machine. Warm water or
other liquids could cause damage to the coee maker.
• DO NOT put any liquid other than water in the water tank.
• To reduce the risk of fire or electric shock, do not attempt to disassemble, repair,
modify, or replace any part of your product.
• If the power cord is damaged, it must be replaced by the manufacturer. DO NOT
replace the power cord on your own.
• Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or is dropped or damaged in any manner. Contact GE Appliances at
the website listed in the Contact Us section for information on examination, repair,
or adjustment.
• Use the coee grinder to grind coee beans only. DO NOT put coee grounds in
the espresso machine, only put whole coee beans in the coee bean container.
• Do not allow children to touch the appliance or the power cord during the
operation

5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAVE THESE INSTRUCTIONS
WARNING Read the instructions carefully before using the appliance for
the first time. Save these instructions for reference. The appliance is designed for
domestic use and may only be operated in accordance with these instructions for
use. Always handle with care and warn other users of potential danger.
SAVE THESE INSTRUCTIONS
IMPORTANT SAFEGUARDS
Always follow these safety precautions when using this appliance.
• DO NOT use the espresso machine if the drip tray is out of position.
• DO NOT immerse the appliance in water or any other liquids. This will damage the
appliance and be a risk of an electric shock.
• Do not let cord hang over edge of table or counter.
• Do not let cord contact hot surface, including the stove.
• The use of accessories not included in the box is not recommended. It might be
dangerous and should be avoided.
• Do not operate the hot water function continuously for more than one tank of
water.
• Check hopper for presence of foreign objects before usage.
• Avoid contacting moving parts. Do not attempt to defeat any safety interlock
mechanisms.
• Do not touch hot surfaces. Use handles or knobs.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• To disconnect, turn any control to "o," then remove plug from wall outlet.
WARNING To avoid the risk of injury, do not open the brew chamber during
the brew process.
WARNING RISK OF FIRE OR ELECTRIC SHOCK
■ TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
■ Do not attempt to repair or replace any part of your espresso machine unless it is specifically
recommended in this manual. All other servicing should be performed by authorized service
personnel.
Power Cord
a) A short power-supply cord (or detachable
power-supply cord) is provided to reduce
risks resulting from becoming entangled
in or tripping over a longer cord.
b) Longer detachable power-supply cords or
extension cords are available and may be
used if care is exercised in their use.
c) If a long detachable power-supply cord or
extension cord is used:
1) The marked electrical rating of the
detachable power-supply cord or
extension cord should be at least as great
as the electrical rating of the appliance;
2) If the appliance is of the grounded
type, the extension cord should be a
grounding-type 3-wire cord; and
3) The longer cord should be arranged so
that it will not drape over the counter top
or table top where it can be pulled on by
children or tripped over.

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Getting Started
NOTE: For household use only.
General Information
■ We DO NOT recommend using oily beans (found in some dark roasts). See page 17 for
more information.
■ Place drip tray before turning on the machine. The machine rinses upon first start up.
■ Recommend starting at medium grind size and adjusting slowly per taste.
Drip Tray
■ Remove the drip tray from the packaging and connect it to the front of the espresso
machine, under the coffee spout.
NOTE: There are magnets that will allow the drip tray to lightly adhere to the machine.
Remove drip tray before lifting or moving the machine.
Water Tank
■ Remove the water tank and fill it with water. Replace in
the machine before using any functions.
■ Rinsing Cycle: The machine will rinse automatically at
every power ON. After the machine is preheated, it will
dispense a small amount of hot water directly into the
drip tray. This is to keep the machine clear of coee
residue. Machine will only rinse if it was Powered ON
from cold state.
NOTE: DO NOT add hot water to the water tank. This
could damage the appliance.
Coee Bean Container
■ Lift the lid located on the top of the espresso machine and fill it with coee beans. Close
the lid tightly when finished. Make sure rubber seal is closed completely
to preserve freshness of beans.
NOTE: When grinding is in process, turn the coffee bean dial to your
desired grind size. Run with coffee bean container lid open to access
grinder adjustment dial.
NOTE: It may take several tries to get a grind size that best fits your taste.
Ready to Use!
■ Plug in your espresso machine. The Power button will flash. Press the power button.
■ Choose your desired function and enjoy! See the "Using the Espresso Machine" section for
instructions of each function.
Water Tank
Coee Bean
Container

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Components
Coee Spout
Coee
Brewer
Service
Door
Coee Spout Light
Steam Wand
Disposal Box
Disposal Tray
Water Tank
Coee Grinder Control Knob
Water Tank Lid
Coee Bean
Container Lid
Coee Bean Container
Drip Tray
Drip Tray Grate
Steam wand only available with models C7CEBBS3RD3,
C7CEBBS4RW3, and C7CEBBS2RS3

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Accessories
NOTE: Milk Pitcher is only included with model C7CEBBS3RD3,
C7CEBBS4RW3, C7CEBBS2RS3
Milk Pitcher
Cleaning Kit
Pin/Needle
Cleaning Solution (3)
Microfiber Cleaning Cloth
Cleaning Brush
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Water Hardness Strips

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Control Panel
C7CEBAS3RD3, C7CEBAS4RW3, C7CEBAS2RS3
C7CEBBS3RD3, C7CEBBS4RW3, C7CEBBS2RS3

10
Functions
NOTE: Some settings can be changed through the SmartHQ App.
NOTE: Coffee ground amounts and espresso volumes may vary depending on bean
type and machine settings.
Espresso
Espresso is a full-flavored coffee drink served
as a concentrated shot. Cappuccinos, Flat
Whites, and Lattes are all made with an
espresso shot.
Default setting: ~ 8-12-grams of coffee yields ~
30 mL of espresso (1oz).
Lungo
The Lungo, or "long”. This will create a cup that
increases the amount of water and extraction
time.
Default setting: ~ 8-12 grams of coffee yields ~
100 mL of espresso (3.5oz)
Lungo is only included with model
C7CEBAS3RD3, C7CEBAS4RW3,
C7CEBAS2RS3.
Americano
This is a coffee brew sized drink. It is made by
the addition of hot water over the single shot
of espresso. Your machine will brew espresso
first, dispose of the used grounds, and pour hot
water on top through the same coffee spout.
Please wait for all cycles to complete before
enjoying your Americano.
Default Setting: Brew Espresso (~ 8-12 grams of
coffee yields ~ 50 mL [1.5oz]) Add hot water on
top (~ 100 mL [3.5oz]).
My Cup
When using the “My Cup” setting, the default is
set to a Ristretto. This is similar to an espresso
shot but is half the water volume. Often called
a “short” espresso.
Default Setting: ~ 8-12 grams of coffee yields ~
15 mL of espresso (½ oz).
The My Cup function can only be updated
within the SmartHQ app.
Steam
Steam is used to heat up milk (or alternatives)
and create microfoam for frothed milk drinks
like Lattes and Cappuccinos.
Steam is only included with model
C7CEBBS3RD3, C7CEBBS4RW3,
C7CEBBS2RS3
CAUTION To avoid possible burns
to body parts and/or other injury from hot
steam, do not touch liquids or steam wand
during or after steaming. Do not remove
pitcher until steaming is complete. Hold milk
pitcher by the handle.
NOTE: The steam wand rotates to fit your
preferred cup size.
Hot Water
The Hot Water function dispenses hot water
from the spout or steam wand (C7CEBBS3RD3,
C7CEBBS4RW3, C7CEBBS2RS3). Use this
function when hot water is desired. No coffee
is used during this function.

11
Alerts
WiFi
Your espresso machine is WiFi compatible.
See page 20 for how to connect and use the
SmartHQ app.
Add Water
The Add Water indicator appears when there is
no water left in the tank or the tank is removed
from the machine. If this occurs during a cycle,
simply add water then press the button of the
desired function to continue the current cycle.
Add/Stir Beans
The Add/Stir Beans indicator appears when
there are no beans left in the coffee bean
container or when beans are not sliding into
the grinder, typically due to oily beans. Add
ONLY whole coffee beans to the container.
NOTE: If machine runs out of coffee beans in
the middle of the cycle, it might terminate the
brew or produce a drink of reduced strength.
NOTE: An alert will clear after the beans are
refilled and the user restarts a new brew.
NOTE: Oily beans are not recommended for
automatic espresso machines. If beans do not
easily slide down into the grinder, it means oil
is present. Please stir beans in the hopper.
Check Brew Unit
Coffee Brewer and/or Service door are not in
place or not properly installed.
Coee
Brewer
Service
Door
Empty Waste
Empty Waste appears after 8 brews. Empty
the waste basket and the alert will turn off. If
the disposal drawer is open for more than 5
seconds, the counter is reset.
CAUTION BE CAREFUL NOT TO
ACCIDENTALLY
THROW AWAY THE DISPOSAL BOX.
Disposal
Box
Disposal
Tray
NOTE: Clean out, wash, and dry the Disposal
Tray and Drip Tray before long periods of no
use.
Descale
Descale alert will appear when it is time to run
a descale cycle for best operation and life span
of the machine.
Rinsing
An alert is on during automatic rinsing function
which occurs on power ON after complete cool
down.
Pump Airlock Condition
Pump may airlock (pull air in) when machine
runs out of water. This condition may occur
when the outside of the water tank is wet.
Airlock is indicated by the Add Water alert
paired with flashing Hot Water button.
To prime the pump, refill tank, dry o outside
of tank, and run Hot Water function until air is
cleared out of the system.

12
Using your Espresso Machine
NOTE: Appearance may vary slightly by model.
NOTE: For household use only.
Coffee Grinder Knob
Add coffee beans to the coffee bean container. While grinding is occurring, adjust the
coffee grinder knob to desired grind size. Align the desired grind circle to the arrow on
the grinder top. Begin with medium setting and make incremental changes to grind size
per taste.
The smallest circle is the smallest grind size and the largest circle is the largest grind
size. The smaller the grind, the stronger the coffee. This may change if the grind
settings are changed in the app.
NOTE: If machine runs out of coffee beans in the middle of the cycle it might terminate
the brew or produce a drink of reduced strength.
NOTE: An alert will clear after the beans are refilled and the user restarts a new brew.
Removable Steam Wand
The steam wand is removable for easier cleaning. First turn as shown to disengage,
then pull down. The stainless steel cover is also removable from the steam wand.
Adjustable Steam Wand and Coffee Spout
The steam wand rotates away from the coffee spout for easier use.
The coffee spout moves up and down to accommodate different size cups.

13
Using your Espresso Machine
How to Turn on the Machine
Press the Power button to turn on the machine.
Espresso, Lungo, Americano, and My Cup Functions
NOTE: Make sure you have a coee cup or container placed under the dis-
penser before using any function.
To use any function, press the desired button. All other buttons on the control
panel will go dark, leaving the desired function and Power buttons illuminated.
The espresso machine will start to grind the coee beans. When the beans are
ground, the espresso machine will dispense coee.
NOTE: Lungo is only available with model C7CEBAS3RD3, C7CEBAS4RW3,
C7CEBAS2RS3.
NOTE: The My Cup function can only be adjusted through the SmartHQ app.
The default setting is Ristretto. See page 20 for more information on the
SmartHQ app and how to connect to the WiFi.

14
Using your Espresso Machine
Steam and Hot Water
CAUTION To avoid possible burns to body parts and/or other injury from hot steam,
do not touch liquids or steam wand during or after steaming. Do not remove pitcher until
steaming is complete. Hold milk pitcher by the handle.
NOTE: Steam function is only available with model C7CEBBS2RS3, C7CEBBS3RD3, & C7CEBBS4RW.
NOTE: Make sure you have a coee cup or container placed under the steam wand before using
either function.
Hot water will dispense when the Hot Water button is pressed. To stop the water dispensing press
Hot Water again.
To use the Steam function, press the Steam button to initiate the process. The Steam Wand Light will
start flashing. While steam is preheating a small amount of water or steam may purge into drip tray.
Point steam wand towards drip tray. Do not introduce milk until steam is preheated. To stop the steam
dispensing press Steam again.
NOTE: No coee beans are used for this function.
NOTE: Hot Water comes out of steam wand if present. Hot water comes out of spout for models
without the steam wand.
Steam wand
Custom Dispense Amount
Press and hold any of the function buttons for 3 seconds until 2 beeps sound.
The machine will begin to dispense for the selected function.
To choose a new dispense volume, press the function button again. The machine will stop. 2 more
beeps will sound and the new dispense volume will be set. The machine will return to idle state.
NOTE: If no custom dispense amount is set, the maximum volume will be the custom dispense
amount.
NOTE: Adjustable volume ranges are dierent for each function. For detailed volume
options, refer to the SmartHQ app.
NOTE: Changing the volume presets may alter the flavor and strength of the coee.
NOTE: The Americano function has a dierent volume adjustment style. Hold for 3 seconds to
start adjusting, then press once for coee and again for water volume change. For other functions
the selection happens only once.
NOTE: Pump may airlock (pull air in) when machine runs out of water. This condition may occur when
the outside of the water tank is wet. Airlock is indicated by the Add Water alert paired with flashing
Hot Water button. To prime the pump, refill tank, dry o outside of tank, and run Hot Water function
until air is cleared out of the system.

15
Care and Cleaning
WARNING Allow heating element to completely cool to avoid risk of fire or injury
and disconnect power prior to cleaning or service.
CAUTION To avoid possible burns to body parts and/or other injury from hot
steam, do not touch liquids or steam wand during or after steaming. Do not remove
pitcher until steaming is complete. Hold milk pitcher by the handle.
Cleaning the Espresso Machine
■ Unplug the espresso machine from the wall.
■ Pour out all leftover water and wash and dry the water tank, drip tray, and disposal tray.
■ Wipe down appliance using the provided microfiber cloth and non-abrasive cleaner.
■ DO NOT place any part of the espresso machine in the dishwasher. Hand wash only.
NOTE: When not in use for long periods of time, such as vacation, run system empty cycle,
dry water tank, and open water tank lid.
Cleaning the Coffee Brewer and Service Area
The service area will get dirty over time with excess coffee grounds.
■ Unplug the espresso machine from the wall.
■ Remove the service door located on the side of the
appliance by pressing the bottom of the service door.
■ To take out the brewer, pinch both orange tabs to release.
■ Use cleaning brush and microfiber cloth provided to wipe
away access grounds from the service area and coffee
grinder chute as shown.
■ Wash coffee brewer in the sink with warm water. Make sure
to air dry or wipe with microfiber cloth before returning to machine.
■ Make sure to air dry the service area before reassembling the coffee
brewer.
■ Replace the brewer by pressing the orange tabs again until it locks in
place.
■ Replace service door before using machine. The service door will
click into place.

16
Care and Cleaning
Descaling Process
DO NOT use any cleaning agents not provided with the product or recommended in this manual.
NOTE: If descale is not properly completed, machine may timeout and return to Powered ON
state. This will affect the quality of the coffee until all cleaning solution is removed as well as the
quality of descaling process. Run descale again.
NOTE: During descaling the machine will dispense continuously as well as pulse dispense for a
better cleaning.
■ It is recommended to descale once a month or more depending on the water hardness.
Water hardness strip can be used to measure your water hardness and adjust the frequency
of the descale alert accordingly under SmartHQ app.
■ Descale process consists of 2 stages. Descale alert will turn o after the second stage is
completed. The whole process is expected to last 30-40 minutes start to finish.
STAGE 1:
1. Fully fill the water tank.
2. Add one pack of cleaning solution in the water tank and mix well.
3. Remove the drip tray and place a 45 oz or larger container under the spout (spouts for
Steam models).
4. Press and hold the Hot Water and Steam (for Steam Wand machines) and My Cup and Hot
Water for Espresso only Machines for 3 seconds to initiate the descaling process. A single
beep sounds, all buttons turn o and Descale alert starts to flash.
5. Water starts dispensing into the container. During this step, the machine will dispense
continually as well as pulse.
6. After all water is dispensed, Descale alert stops flashing, but stays ON. Add Water alert
flashes.
STAGE 2:
1. After Stage 1 is complete, remove, rinse, fully refill, and reinstall the water tank. Add Water
alert will go o.
2. Repeat steps 3 to 5 from Stage 1.
3. After all water is dispensed, Descale alert turns OFF. Add Water alert turns ON.
4. Refill the water tank again. Machine is ready for normal operation.
NOTE: As an alternative, a 1:1 ratio of water and white vinegar can be used as a cleaning
solution for the descaling process.
System Emptying
The System Emptying process empties the system of all water. Use this function when storing
the machine for long periods.
■ Press and hold the Hot Water and Power buttons together for 3 seconds the initiate the
emptying process. Water will empty into the drip tray.
■ Remove the water tank. Place a small bowl under both spouts.
■ When the cycle ends, the Rinsing button will stop flashing and the machine will return to
the Powered ON state.
Checking Your Water Hardness
Included with the machine is a Water Hardness Test Kit. Please follow the instructions on the
package using the water you plan to use to make espresso. Once you have gathered your results,
please refer to the SmartHQ app to set your water hardness level.

17
Tips
■ Espresso is often mistakenly thought of as a drink made with darker roast beans.
Some coffee roasters even mark their product as "Espresso Coffee". This is
misleading because espresso is mainly distinguished from other coffee drinks by the
correct grind size and brew process, not the type, origin, or roast of the coffee beans.
Any coffee bean can be used in making your espresso!
However, in automatic espresso machines it is not recommended to use oily beans
that most often come from darker roasts. Oil coats the inside components and may
affect the usability and life span of the machine.
■ Use the hot water button to heat up your espresso cup before brewing. Espresso has
a very small volume and will cool quicker if brewed in a cold cup.
■ Some functions can be adjusted within the SmartHQ App to meet your specific
preferences or coee type. Reference the SmartHQ section on page 20.
Your espresso machine can be used to make an unlimited number off espresso-based drinks.
Frothed milk drinks like Cappuccinos and Lattes are classics enjoyed by many.
Make sure to brew espresso BEFORE using steam. Steam function requires higher
temperatures than espresso and brewing espresso immediately after Steaming will affect the
taste of espresso.
■
Cappuccino
This drink is made with espresso, milk, and large amount of microfoam. Do not fill the
milk pitcher above half way to avoid microfoam overflow during steaming. Frothed
milk may be as much as double in volume.
■ Latte
This drink uses espresso and steamed milk with a smaller head of foam.
■ How to steam milk:
NOTE: Steam function is only included with model C7CEBBS3RD3, C7CEBBS4RW3,
C7CEBBS2RS3.
NOTE: During steam preheat, the wand will purge hot water. Do not insert steam
wand into milk until preheat is complete.
1. After steam is preheated and ready, place the tip of the steam wand right under the
surface of the milk at the edge of the milk pitcher at approximately a 45° angle to
create a vortex. Start steaming. The longer milk is steamed under the surface the
more microfoam is created. Once desired amount of microfoam is reached, dip the
steam wand lower into the milk and continue to steam until desired temperature is
reached. Place a hand under the pitcher to feel the change in temperature. Once
the bottom is warm enough to feel uncomfortable, optimal temperature is achieved.
2. Large bubbles can be broken into smaller bubbles by light tapping of the milk
pitcher on the edge of the counter.
NOTE: To heat up milk, you want to position the steam wand lower into the pitcher to
prevent air from entering the milk and creating bubbles. This will result in a steamed
milk with a smaller head of foam.

18
Troubleshooting
Problem Cause Solution
Appliance does not
work/does not turn on.
No power is connected to the appliance. ■ Check cable and plug are connected
to power and press the "on" button.
■ Check GFI plug.
No or delayed
response from
pressing buttons on
control panel.
Panel may be dirty or wet. Unplug the machine and clean the panel
with cloth provided and ensure panel
is dry.
Electromagnetic interference. Unplug the machine. Wait a few minutes
then plug back in.
Coee is not hot
enough.
Cup is not preheated. Run hot water into the cup and swirl it
lightly around to heat up the cup before
brewing espresso.
The coee brewer is too cold. Dispense hot water to warm up the
coffee brewer.
Coee does not come
out of spout.
Excessive scale has built up. Descale the appliance as directed on
page 16.
Empty system function may have been
used.
Run the hot water function until water
starts dispensing.
Pump airlock (air in the water pump). Run the hot water function until water
starts dispensing.
Something is blocking the spout. Run the hot water function until water
starts dispensing.
Coee is dispensing
slower than normal
The coee grounds are too fine. Adjust the coffee grinder so the grounds
are slightly larger or until the water flow is
back to normal.
Espresso shot has no
crema.
The coffee grounds are too coarse. Adjust coffee bean grind size to a smaller
setting during grinding operation.
Coffee beans are not fresh. Change or use appropriate coffee beans.
Brew temperature is incorrect for this type
of coffee.
Connect appliance to SmartHQ app and
change temperature.
Steam wand is not
making enough
microfoam
The steam wand is dirty or something is
blocking the output.
Refer to Care and Cleaning section.
The machine needs to be descaled. Follow the directions to descale the
appliance on page 16.
Improper form or technique. Refer to the Tips section on page 17.
Appliance takes too
long to heat up.
Excessive scale has built up. Follow the directions to descale the
appliance on page 16.
Water tank is empty
but "Add Water" alert
does not show up.
Water sensor is detecting water on the
outside of the water tank.
■ Wipe the exterior of the water tank
and interior of the water tank housing
completely dry.
■ Avoid pouring water directly into the
water tank. It is recommended to pull
out water tank, fill, then replace in the
machine.
Internal Drip Tray
is filled with large
amount of water.
Coffee powder is too fine, coffee can not
pass through grounds.
Adjust coffee bean grind size to a larger
setting during grinding operation.
Restriction in the coffee or steam nozzle. Check for restrictions.
Too much hard water scale building on the
internal tubing.
Descale the appliance.

19
Troubleshooting
Problem Cause Solution
"Add/Stir Coee Beans"
indicator on but hopper
still contains lots of
coee beans.
Internal coffee outlet is blocked. Clean the coffee grinder shoot. Refer
to the "Cleaning the Coffee Brewer and
Service Area" on page 15.
Beans are too oily and do not slide freely
into the grinder.
Stir the beans in the container to allow
them to slide down and avoid using oily
beans if possible.
Grinder is making a
very loud sharp noise.
There are foreign objects in the grinder. Stop operations and call service.
Appliance disposes of
unused coee grounds
without brewing coee.
The function was canceled before
completing or power outage during brew
cycle.
Bean container is empty and grind amount
did not meet standards for good strength
espresso. The shot was disposed. Oily
beans can also get stuck and result in
insucient grounds.
Refill coee bean container.
Coee dispensed is
watery.
Commonly occurs on first brewing cycle. Optimize the coffee extraction with the
next brew.
Coffee brewer is dirty. Remove the coffee brewer and clean.
Grinder setting is too coarse. ■ Adjust coffee bean grind size to
a smaller setting during grinding
operation.
■ Go to the SmartHQ app and adjust
coffee settings.
Low on coee beans. Refill coffee bean container.
Coee Brewer cannot
be removed.
Coee brewer not in neutral position. ■ Machine is still in function mode,
wait until function is complete before
removing, Replace service door to
ensure continuous function.
■ If appliance is not running, ensure all
parts are in place, and press the ON/
OFF button to turn the appliance OFF.
Wait until you hear no more sounds
and press the ON/OFF button to turn
the appliance back ON. Open the
service door to try and remove again.
Remove the coffee brewer and clean.
NOTE: If coffee brewer has not
returned to neutral position, call service
(1-800-GECARES).
Disposal Drawer
cannot be removed.
Disposal Drawer can only be removed
when the appliance is not mid-function.
Turn o the machine or wait until current
function is complete before attempting to
remove the disposal drawer.
Internal drip tray is
filled with water
The coee grounds are too fine. Adjust the coee grinder so the grounds
are larger.
No steam or hot water
is coming out of the
steam wand.
The hole in the spout is clogged. Stop the cycle, unplug the machine, clear
the steam wand spout using the cleaning
tool as directed.
Steam or hot water
have stopped
dispensing
mid-process.
Water tank is empty. Refill the water tank to continue process.
The function was cancelled early. Restart the function.
Poor crema formation
and weak espresso.
High altitude aects boiling point and
extraction.
Adjustments may be made using the
SmartHQ app for high altitude settings.

20
WiFi Connect – SmartHQ
WiFi Connect
Press and hold the Espresso and Americano buttons simultaneously for 3
seconds to turn on the WiFi function. The espresso maker will beep to confirm
the action and the WiFi icon will appear on the screen. WiFi icon will flash on
UI. When the machine is successfully connected to WiFi the WiFi icon will go
solid.
Follow the directions in the SmartHQ app to continue WiFi setup.
NOTE: To disconnect from WiFi, follow the same steps. The WiFi icon will
disappear.
NOTE: Connecting the machine may take multiple attempts.
NOTE: In case of loss of power or connection, the machine may take a up to
five minutes to reconnect to WiFi.
SmartHQ App
Your Espresso Maker is WiFi Connect Enabled. A WiFi communication card is
built into the product allowing it to communicate with your Smart Phone for
remote monitoring, control, and notifications.
Please visit geappliances.com/ge/connected-appliances/ to learn more about
connected appliance features and to learn what connected appliance App's will
work with your Smart Phone.