Cafe C7CESAS3R1D3 User manual

It’s time appliances had a personality. Yours.
BELLISSIMO- Café Semi Automatic Espresso Machine +Frother
OWNER’S MANUAL
ENGLISH/FRANÇAIS
ESPAÑOL - Para consultar una version en español de este manual de instrucciones, visite
nuestro sitio de internet cafeappliances.com.

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THANK YOU FOR MAKING CAFÉ A PART OF YOUR HOME.
We take pride in the craftsmanship, innovation and design that goes into every Café
product, and we think you will too. Among other things, registration of your appliance
ensures that we can deliver important product information and warranty details when
you need them.
Register your Café appliance now online. Helpful websites are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed
registration card included in the packing material.

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Table of Contents
Models: C7CESAS3RD3, C7CESAS4RW3, C7CESAS2RS3
SAFETY INFORMATION ............................................ 4
GETTING STARTED ................................................ 6
COMPONENTS .....................................................7
ACCESSORIES .................................................... 8
CONTROL PANEL.................................................. 8
FUNCTIONS ...................................................... 9
ALERTS ..........................................................10
USING YOUR ESPRESSO MACHINE ..................................11
CARE AND CLEANING..............................................15
TIPS .............................................................17
TROUBLESHOOTING...............................................18
WiFi CONNECT SMART HQ APP ....................................20
FCC STATEMENT ..................................................21
LIMITED WARRANTY..............................................22
CONSUMER SUPPORT ............................................23
Product Registration
Write the model and serial numbers here:
Model # ___________________
Serial #____________________
Find these numbers on a label on the back of the machine.

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IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAVE THESE INSTRUCTIONS
WARNING Read the instructions carefully before using the appliance for
the first time. Save these instructions for reference. The appliance is designed for
domestic use and may only be operated in accordance with these instructions for
use. Always handle with care and warn other users of potential danger.
IMPORTANT SAFEGUARDS
Always follow these safety precautions when using this appliance.
• Read all instructions before using
• Use only a 120 V, 60 Hz standard electrical supply that is properly grounded in
accordance with the National Electric Code and local codes and ordinances.
• Make sure the appliance is set up on a flat and steady surface.
• Turn the appliance OFF, then unplug from the outlet when not in use, before
assembling or disassembling parts and before cleaning. To unplug, grasp the plug and
pull from the outlet. Never pull from the power cord.
• Do not use outdoors. Household use only.
• Use this product only for its intended purpose as described in this user manual.
• Use of any accessories not recommended by the manufacturer can cause injuries.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they are closely supervised and instructed concerning use of the appliance
by a person responsible for their safety. Close supervision is necessary when any
appliance is used by or near children. Children should be supervised to ensure
that they do not play with the appliance.
• Allow to cool before putting on or taking o parts, and before cleaning the
appliance. DO NOT touch the steam wand after use. Doing so can cause serious
burns.
• Make sure the drip tray is always present during use.
• Always use cold water to make coee in your espresso machine. Warm water or
other liquids could cause damage to the coee maker.
• DO NOT put any liquid other than water in the water tank.
• To reduce the risk of fire or electric shock, do not attempt to disassemble, repair,
modify, or replace any part of your product.
• If the power cord is damaged, it must be replaced by the manufacturer. DO NOT
replace the power cord on your own.
• Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or is dropped or damaged in any manner. Contact GE Appliances at
the website listed in the Contact Us section for information on examination, repair,
or adjustment.

5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAVE THESE INSTRUCTIONS
WARNING Read the instructions carefully before using the appliance for
the first time. Save these instructions for reference. The appliance is designed for
domestic use and may only be operated in accordance with these instructions for
use. Always handle with care and warn other users of potential danger.
IMPORTANT SAFEGUARDS
Always follow these safety precautions when using this appliance.
• Use the coee grinder to grind coee beans only. DO NOT put coee grounds in
the espresso machine, only put whole coee beans in the coee bean container.
• Do not allow children to touch the appliance or the power cord during the
operation
• DO NOT use the espresso machine if the drip tray is out of position.
• DO NOT immerse the appliance in water or any other liquids. This will damage the
appliance and be a risk of an electric shock.
• Do not let cord hang over edge of table or counter.
• Do not let cord contact hot surface, including the stove.
• DO NOT use an extension power cord.
• The use of accessories not included in the box is not recommended. It might be
dangerous and should be avoided.
• Do not operate the hot water function continuously for more than one tank of
water.
• Check hopper for presence of foreign objects before usage.
• Avoid contacting moving parts. Do not attempt to defeat any safety interlock
mechanisms.
• Do not touch hot surfaces. Use handles or knobs.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• To disconnect, turn any control to "o," then remove plug from wall outlet.
WARNING To avoid the risk of injury, do not open the brew chamber during
the brew process.
WARNING RISK OF FIRE OR ELECTRIC SHOCK
■ TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE COVER
(OR BACK).
■ Do not attempt to repair or replace any part of your espresso machine unless it is
specifically recommended in this manual. All other servicing should be performed by
authorized service personnel.

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Drip Tray
■ Remove the packaging from the drip tray before using the machine.
General Information
■ Espresso is sensitive to bean selection and grind size. We recommend
to start with a grind size of 7 to 9. Overly fine grounds may result in
clogging and short shots. See page 14 for instructions on dialing in
your perfect shot.
■ Place drip tray in place prior to powering the machine on. Machine
purges when powered on.
Water Tank
■ Remove the water tank and orange seal from the bottom of
the tank and fill it with water. Gently press down on the Water
Tank so it is secure in the machine before using any functions.
■ Make sure the water level is between the MIN and MAX lines in the Water Tank
before use.
Coee Bean Hopper
■ Remove the bean hopper from the packaging
■ Place the bean hopper into the machine by aligning the arrow with the
machine.
■ Turn the bean hopper clockwise to lock in place.
■ Turn the bean hopper to a grind size between 7 and 9.
NOTE: The hopper grind size setting ranges from 0-15, 0 is the finest and 15 is the
coarsest.
NOTE: It is recommended to use whole coffee beans instead of pre-ground coffee.
Pre-ground coffee loses its aroma and taste quickly.
NOTE: It may take several tries to get a grind size that best fits your taste.
Follow in dial instructions on page 14.
Ready to Use!
■ Plug in your espresso machine. The Power button will flash. Press the Power
button.
■ Choose your desired function and enjoy! See the "Using the Espresso
Machine" section for instructions of each function.
Getting Started

7
Components
Water Tank
Bean Hopper
Drip Tray
Water Level
Float
Portafilter
Tamper
Tamper
Holder
Steam
Wand
Milk
Pitcher
Cleaning Kit
Portafilter Cradle
Hopper Rotor and Burr
NOTE: When the water level float reaches the top of the drip tray, remove the
tray and dispose of the liquid. Replace back in the machine before next use.
Group-head

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Control Panel
Control Knob
Neutral
position
Controls
Accessories
Cleaning Brush Cleaning Pin Cleaning Brush
Milk Pitcher
Portafilter
Cleaning Solution (3) Water Hardness Strip
To access the cleaning kit, remove the drip tray. The kit is located in the bottom left corner of the
machine.
NOTE: Ensure
knob is in neutral
position when
powering on the
machine. Brew
Function will
not be available
unless knob is in
neutral position
upon startup.
Single
Layer
Single Shot
Filter
Single
Layer
Double
Shot Filter
Double
Layer
Single Shot
Filter
Double
Layer
Double
Shot Filter

9
Buttons
Power
Press the Power button to turn on the espresso
machine.
Grind
Press the Grind button once for a single
espresso and twice quickly for a double
espresso.
Single (Espresso)
Espresso is a full-flavored coffee drink served
as a concentrated shot. Cappuccinos, Flat
Whites, and Lattes are all made with an
espresso shot.
Default setting: ~13-15-grams of coffee yields
~30 mL of espresso (1oz)
Double
This will create a cup that has double the water
and extraction time.
Default setting: ~18-20 grams of coffee yields
~60 mL of espresso (2oz).
NOTE: Coffee ground amounts and espresso
volumes may vary depending on bean type and
machine settings.
NOTE: Using an overly coarse grind will result
in an overflowing portafilter and weaker coffee.
Larger grind sizes can be used for other coffee
types.
NOTE: Using an overly fine grind size may result
in not enough grounds to fill the filter, as well as
overpressure. Finer grind settings are included
for user to adjust grind size as grinder dulls with
use.
To set Default Dispense Amount:
Press and hold Single, Double, or Grind until
the desired amount of liquid or grounds is
dispensed. Stop pressing the button to save the
new amount.
NOTE: Espresso volumes are inherently small,
and the range of volume adjustment is finite. If
the dispense is not stopped during changing the
default volume, the machine will default to the
maximum setting.
NOTE: Changes to volumes may affect the flavor
of the espresso.
NOTE: To return the machine to factory default
settings press and hold Single, Double, and
Grind buttons for 3 seconds.
NOTE: Only the Single shot grind amount can
be adjusted manually. To adjust Double grind
amount, refer to the SmartHQ app.
Control Knob
Steam
Steam is used to heat up liquids through the
steam wand.
CAUTION To avoid possible burns
to body parts and/or other injury from hot
steam, do not touch liquids or steam wand
during or after steaming. Do not remove pitcher
until steaming is complete. Hold milk pitcher by
the handle.
Hot Water
The Hot Water function dispenses hot water
from the steam wand. No coffee is used during
this function.
Functions

10
Grinder
The Grinder indicator will appear for one of
three reasons.
Bean Hopper Removed: The Grinder indicator
will illuminate SOLID RED if the hopper is
removed or not locked into place. Place hopper
into the machine and rotate to locked position
to resolve.
Locked Rotor: The Grinder indicator will FLASH
RED when the grinder is locked up or blocked.
Clear grinder with provided brushes to resolve.
Locked rotor error can be removed after
the issue is resolved and grinding repeated,
machine times out or is powered down. Refer to
page 16.
Continuous Runtime: The Grinder indicator
will FLASH WHITE, meaning the grinder has
been running for at least 3 minutes and needs
to cool down for 6 minutes. Once the grinder
has cooled, the indicator will disappear and the
machine is ready to use again.
Add Water
Add water indicator appears when water tank
is low on water or water tank is missing.
WiFi
Your espresso machine is WiFi compatible.
See page 20 for how to connect and use the
SmartHQ app.
Clean
Clean alert will appear when it is time to run a
descale cycle for best operation and life span
of the machine. See page 15 for descaling
process.
Alerts

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Using Your Espresso Machine
Single and Double
NOTE: Make sure you have a coee cup or container placed under the dispenser before
using the Single or Double function.
NOTE: Follow dial in instructions for correct grind size and
volume of grounds
1. Push either the single shot or double shot filter into the
portafilter until it clicks into place.
2. Make sure there are coee beans in the bean hopper.
3. Place the portafilter within the grinder cradle.
4. Press the Grind button. Refer to table.
5. When grinding is complete, remove the
portafilter and gently tap to even out the
coee grounds.
6. Tamp down firmly using the tamper
provided. Consistent pressure will create
the best coee puck. Clear away any
excess grounds from the rim of the
portafilter. Refer to Tips on page 17 for
more information on tamping.
NOTE: Tamping clears out air pockets to avoid water
channeling through the grounds.
NOTE: User can run an empty shot first to heat the group-
head and/or clean out from previous shot.
7. Place the portafilter with pressed coee puck into the
group-head at a 45° angle and rotate it to the right until it
locks into place as shown.
NOTE: Portafilter installation has some resistance. If it is too
hard to install, then there may be too much coee grounds.
Refer to Tips section on page 17.
8. Press the Single or Double button to begin
brewing.
9. When your function is complete, dispose of coee
grounds, rinse the portafilter, then dry. Follow
cleaning instructions for the portafilter in the Care
and Cleaning section.
NOTE: After every single/double cycle your machine
will release internal pressure as it is cooling down
by slowly releasing excess water into the back of
the drip tray. DO NOT remove the drip tray until the
process is complete.
NOTE: There may be excess hot water in the
portafilter. Be cautious when disposing of grounds.
Single Double
Press Grind 1 time Quickly press Grind 2x
See page 13 for the best filter to use for your taste.
NOTE: Use the rubber pad on
the bottom of the portafilter
to level on the edge of a flat
surface while tamping.

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Using Your Espresso Machine
NOTE: Make sure the control knob is always in the neutral position when NOT using the
Steam and Hot Water functions.
NOTE: The steam wand swivels for easier use. DO NOT pull on steam wand.
CAUTION To avoid possible burns to body parts and/or other injury from
hot steam, do not touch liquids or steam wand during or after steaming. Do not
remove pitcher until steaming is complete. Hold milk pitcher by the handle.
Steam
The Steam function can be used to steam milk and other liquids.
See the Tips section for techniques and recipes.
1. Turn the control knob on the front of the espresso
machine to Steam. Ensure the steam wand is
pointing towards the drip tray as it will clear out
some water during preheat. Once steam starts to
come out, switch the knob to neutral position and
quickly insert the wand into the milk. Proceed with
steaming process by turning the control knob back
to Steam.
NOTE: If there is a delay longer than a few seconds between heating and steaming, the
heating will shut o and need to be repeated.
2. Turn the control knob back to neutral when complete.
NOTE: Use a hot, wet cloth to wipe o steam wand after every use. It is also
recommended to purge the steam wand immediately after every use by quickly
turning Steam back on for a short time.
NOTE: After every steam cycle your machine will automatically release internal
pressure as it is cooling down by slowly pumping access water and steam into the
drip tray. Steam coming out of the drip tray is normal during this process. DO NOT
remove the drip tray until the process is complete.
Hot Water
NOTE: If using the Hot Water function after steam, allow the machine to dispense excess
steam before using this function per note above.
NOTE: Hot water volume and temperature can be adjusted via the SmartHQ app.
1. Place your desired cup or milk pitcher provided under the steam wand.
2. Turn the control knob on the front of the espresso machine to Hot Water.
3. Fill your cup to your desired amount. If the dispense is not stopped manually by user,
the machine will continue to dispense until a programmed volume is set.
4. Turn the control knob back to neutral when complete.

13
How to Wake the Machine
Make sure the control knob is in the neutral position. Press the Power button to wake
the machine.
Turn On/Off Sounds
Press and hold the Single and Grind buttons together for 3 seconds to turn off all
sounds.
Factory Reset
Press and hold the Grind, Single and Double buttons together for 3 seconds to turn
reset all programmable settings back to the factory settings.
Overpressure
This means the coee grounds are too small, there are too many grounds, or the
grounds are packed too tight in the portafilter. Overpressure is indicated by all functional
button lights FLASHING WHITE. To fix, dispose of grounds, and try again by increasing
the ground size, decreasing the dosage, or tamping the grounds with less pressure.
Overpressure may occur more often at first, especially with finer grind sizes.
Portafilter and Filters
To remove filters from the portafilter, use the
flat end of the cleaning brush to lift the filter
out of the portafilter.
If there is too much resistance while
inserting the portafilter into the group-head,
there are too many coee grounds in the
filter. Remove some grounds and try again.
Ground puck may be dicult to remove from
the filter. Use an utensil to remove grounds.
Excessive impact to portafilter to remove
grounds may result in damage.
Single and Double Layer Filters
• Double Layer filters provide more
consistent results between varying grind
sizes and bean types and generally result
in more crema.
• Single Layer filters are more sensitive to
grind size adjustments and bean types but allow for more adjustability.
SmartHQ App
Use the SmartHQ app to view and change espresso machine settings.
See page 20 for how to connect your machine to WiFi.
Using Your Espresso Machine
Single
Layer
Single shot
Filter
Single
Layer
Double
shot Filter
Double
Layer
Single shot
Filter
Double
Layer
Double
shot Filter

14
Using Your Espresso Machine
Dial In Instructions
Dial in your machine by altering the different parameters to create the best tasting shot
for a particular coffee choice. Once the machine is “dialed-in”, you can create repeatable
results with ease.
1. Select a desired grind size. (Setting 7-9 is the recommended starting point)
2. Grind and weigh coffee for an espresso shot (18-20g worth of grounds for double, 13-15g
for single). Directions on how to change the grind function are on page 9.
3. Gently tap the sides of the portafilter to even out the coffee distribution.
4. Tamp firmly to create a level surface, wipe the excess coffee grounds from the edges of
the portafilter and brew your espresso.
5. Weigh the liquid espresso to find the brew ratio. Brew ratios are personal preference, but
can be used to guide your taste as well.
• Brew ratio is defined as the ratio of coffee grounds in the portafilter to liquid
espresso.
• Example: If 18g of coffee grounds yields 36g of liquid espresso, this is a 1:2 brew
ratio.
Ristretto 1:1 to 1:2
Espresso 1:2 to 1:3
Lungo 1:3 to 1:4
• The water volume can be increased or decreased to alter the brew ratio.
Directions on how to do so are on page 9 of the manual.
6. Aim for a brew time between 20-40 seconds for your shot.
• Time is recorded from when the function starts to when espresso stops
dispensing into cup.
• If time is below range, use a finer setting or larger water volume.
• If time is above range, use a coarser setting or lesser water volume.
7. If brew time is within range, taste the espresso.
Sour shot Use a finer setting or larger water volume.
Bitter shot Use a coarser setting or lesser water volume.
These are guidelines, adjust per preference.
Other Tips
• It is important to only change one parameter at a time, and keep other variables
constant through this process.
• If you prefer a milk-based espresso drink, taste the espresso with your milk
choice as it will affect the flavor profile.

15
WARNING Allow heating element to completely cool to avoid risk of fire or
injury and disconnect power prior to cleaning or service.
CAUTION To avoid possible burns to body parts and/or other injury from
hot steam, do not touch liquids or steam wand during or after frothing. Do not
remove pitcher until steaming is complete. Hold milk pitcher by the handle.
Cleaning your Espresso Machine
■ Unplug the espresso machine from the wall.
■ Pour out all water left in the water tank and drip tray. Wash and air or towel dry.
■ Wipe down appliance using a non-scratch cloth and non-abrasive cleaner.
■ DO NOT place any part of the espresso machine in the dishwasher. Hand wash only.
NOTE: When not in use for long periods of time, such as vacation, run System Empty
Cycle, dry water tank, and open water tank lid.
Clean / Descale
Descale process consists of 2 stages and will take approximately 30 minutes. Clean
alert will turn o after both stages are completed.
DO NOT use any cleaning agents not provided with the product or recommended in this
manual.
NOTE: If descale is not properly completed, unit may timeout and return to IDLE state.
This will aect the quality of the coee until all cleaning solution is removed as well as
the quality of descaling process. Run descale again.
NOTE: During descaling the unit will dispense continuously as well as pulse dispense for
a better cleaning.
STAGE 1:
1. Fill third of the water tank with water.
2. Add one pack of cleaning solution in the water tank (one tablet or packet). Mix well
until cleaning agent is fully dissolved.
3. Place a suciently large container under the brew head and steam wand.
4. Press and hold the Grind and Double buttons for 3 seconds to initiate. Clean alert
flashes.
5. Rotate the control knob to Steam. Water starts dispensing.
6. After Add Water LED turns on, rotate the control knob to the neutral position.
STAGE 2:
1. Remove, rinse , fully refill, and reinstall the water tank.
2. Repeat steps 3, 5, and 6 from STAGE 1.
3. Refill the water tank. Machine is ready for normal operation.
NOTE: As an alternative, a 1:1 ratio of water and white vinegar can be used as a cleaning
solution for the descaling process.
Care and Cleaning

16
Cleaning the Grinder
Be sure to place a cup or container under the grinder when
completing this process to collect loose grounds of coee. It is
recommended to clean the grinder at least once a week.
■ Remove the bean hopper from the espresso machine.
■ Rotate to unlock and pull out the outer burr.
■ Use the brushes provided to wipe away any grounds from the
grinder. Make sure to clean the grinder from top and
bottom of the grinder chute.
■ Place the outer burr back into the machine.
■ Place the bean hopper back into place.
NOTE: Do not use hands to wipe away grounds, only use
the brushes provided.
Cleaning the Steam Wand
To clean the steam wand, remove the tip by unscrewing. Use
the cleaning pin provided to clear the tip of any debris.
Cleaning the Portafilter and Filters
To clean the portafilter and filters, dispose of coee grounds then rinse
with water. Allow the portafilter and filters to dry completely before using
again.
System Emptying
The System Emptying process empties the system of all water. Use this
function when storing the machine for long periods.
■ Empty the water tank.
■ Press and hold the Power and Double button together for 3 seconds
to put the machine into system emptying mode.
■ The machine will beep once and Power and Double will flash to
confirm the action.
■ The system will empty water into the drip tray and return to idle when complete.
Checking Your Water Hardness
Included with the machine is a Water Hardness Test Kit. Please follow the instructions on the
package using the same water that will be used to make espresso. Once results are gathered,
please refer to the SmartHQ app to set the water hardness level.
Care and Cleaning
Outer burr
Cleaning
brushes
C
Cleaning Brush

17
■ Espresso is often mistakenly thought of as a drink made with darker roast beans. Some coffee
roasters even mark their product as "Espresso Coffee". This is misleading because espresso is
mainly distinguished from other coffee drinks by the correct grind size and brew process, not
the type, origin, or roast of the coffee beans. Any coffee bean can be used in making your
espresso!
■ Use the hot water button to heat up your espresso cup before brewing. Espresso has a very
small volume and will cool quicker if brewed in a cold cup.
■ Some functions can be adjusted within the SmartHQ App to meet your specific preferences or
coee type. Reference the SmartHQ section on page 20.
■ The top of the espresso machine can act as a cup warmer if left on for an extended period of
time. If using the machine for longer than an hour, place your cups on the top of the machine to
heat them up before use.
■ Milks or Milk substitutes with higher fat contents are better at creating a creamier, thicker foam,
while Low/Non-fat Milk or Milk substitutes are better at creating a lighter foam with larger
bubbles.
■ It is recommended that the edge of the tamper is aligned with the edge of the portafilter when
tamping. Adjust the amount of grounds to achieve optimal coffee puck thickness.
Your espresso machine can be used to make an unlimited number of espresso based drinks.
Frothed milk drinks like Cappuccinos and Lattes are classics admired by many.
Make sure to brew espresso BEFORE using steam. Steam function requires higher temperatures
than espresso and brewing espresso immediately after steaming will affect the taste of espresso.
■ Cappuccino
This drink is made with espresso, milk, and large amount of microfoam. Do not fill the milk
pitcher above half way to avoid microfoam overflow during steaming. Frothed milk may be as
much as doubled in volume.
■ Latte
This drink uses espresso and steamed milk with a smaller head of foam.
■ How to steam milk:
NOTE: Steam wand may purge hot water while preheating. Introduce steam wand into milk after
preheating.
1. After steam is preheated and ready, place the tip of the steam wand right under the surface
of the milk at the edge of the milk pitcher at approximately a 45° angle to create a vortex.
Start steaming. The longer milk is steamed under the surface the more microfoam is created.
Once desired amount of microfoam is reached, dip the steam wand lower into the milk and
continue to steam until desired temperature is reached. Place a hand under the pitcher to feel
the change in temperature. Once the bottom is warm enough to feel uncomfortable, optimal
temperature is achieved.
2. Large bubbles can be broken into smaller bubbles by light tapping of the milk pitcher.
NOTE: To heat up milk, you want to position the steam wand lower into the pitcher to prevent
air from entering the milk and creating bubbles. This will result in a steamed milk with a smaller
head of foam.
Tips

18
Troubleshooting
Problem Cause Solution
Appliance does not
work/does not turn
on
No power is connected to the appliance ■ Check cable and plug are connected
to power and press the "on" button
■ Check GFI plug
Coee is not hot
enough
Cup is not preheated Run hot water in the cup prior to
brewing to warm up.
Or place your cup on top of the machine
prior to use.
Water/Steam does
not come out of
steam wand
Excessive scale has built up Descale the appliance as directed on
page 15.
Empty system function may have been
used
Run the hot water function until water
starts dispensing
Pump airlock (air in the water pump) Run the hot water function until water
starts dispensing
Something is blocking the steam wand Run the hot water function until water
starts dispensing
Coee does not come
out of portafilter
Coee is tamped too tightly in the
portafilter or gounds are too fine.
Empty portafilter and try again with a
larger grind size or less force while
tamping.
The dose of coee is too high Use a coarser grind size or less dosage.
Espresso shot has no
crema
Coffee grounds are too coarse Adjust coffee bean grind size to a finer
setting during grinding operation or use
a double layer filter provided.
Coffee beans are not fresh Change or use appropriate coffee beans
Appliance takes too
long to heat up
Excessive scale has built Descale the appliance
Water tank is empty
but "Add Water" alert
does not show up
Water sensor is detecting water on the
outside of the water tank
■ Wipe the water tank and back area of
the machine completely dry.
■ Avoid pouring water directly into the
water tank. It is recommended to pull
out water tank, fill, then replace in the
machine.

19
Troubleshooting
Problem Cause Solution
Grinder is making a
very loud sharp noise
There are foreign objects in the grinder. Clear the grinder per the directions in
the Care and Cleaning section.
Coee dispensed is
watery
Grinder setting is too coarse. ■ Adjust coffee bean grind size to
a finer setting during grinding
operation.
■ Go to the SmartHQ app and adjust
coffee settings.
No steam or hot
water is coming out
of the steam wand
The machine is not preheated yet. Wait for machine to preheat. Once water
is up to temperature, the process will
begin.
Steam or hot water
have stopped
dispensing
mid-process
Water tank is empty. Refill the water tank to continue process.
The function was cancelled early.
NOTE: Hot Water will stop automatically
once preset volume is dispensed. This
volume can be changed in SmartHQ.
Refill the water tank to continue process.
There is water
underneath the drip
tray
Residual water, steam, or condensation
may be present underneath the drip
tray. This is normal and should not be a
problem.
Wipe the area under the drip tray with a
cloth or towel.
The portafilter does
not turn and lock into
place in group-head
Portafilter is not level and/or not at the
correct angle to be inserted.
Ensure the portafilter is level and
inserted at a 45 degree angle before
twisting.
Dosage is too large and is coming in
contact with group-head.
Remove a small amount of coffee from
portafilter or use a lower dosage.
Poor crema formation
and weak espresso
High altitude aects boiling point and
extraction.
Adjustments may be made using the
SmartHQ app for high altitude settings.

20
WiFi Connect
Locate the WiFi connect sticker on the back of the espresso machine under the water
tank.
Press and hold the Single and Double buttons simultaneously for 3 seconds to turn on
the WiFi function. The espresso maker will beep to confirm the action and the WiFi LED
will start flashing. When the unit is successfully connected to WiFi the WiFi LED will go
solid.
Follow the directions in the SmartHQ app to continue WiFi setup.
NOTE: To disconnect from WiFi, follow the same steps. The WiFi icon will disappear.
NOTE: Connecting the unit may take multiple attempts.
NOTE: In case of loss of power or connection, the unit may take a up to five minutes to
reconnect to WiFi.
SmartHQ
Your Espresso Maker is WiFi Connect Enabled. A WiFi communication card is built into
the product allowing it to communicate with your Smart Phone for remote monitoring,
control, and notifications.
Please visit geappliances.com/ge/connected-appliances/ to learn more about
connected appliance features and to learn what connected appliance App's will work
with your Smart Phone.
WiFi Connect – SmartHQ