Cambium cnPilot E400 User manual

System Release 2.0
Product Description
Configuration
Operation and
Troubleshooting
cnPilot Enterprise AP
User Guide

cnPilot Enterprise AP User Guide CAMBIUM NETWORKS
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Accuracy
While reasonable efforts have been made to assure the accuracy of this document, Cambium
Networks assumes no liability resulting from any inaccuracies or omissions in this document, or
from use of the information obtained herein. Cambium reserves the right to make changes to
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High Risk Use.
© 2016 Cambium Networks Limited. All Rights Reserved.

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Safety and Regulatory Information
This section describes important safety and regulatory guidelines that must be observed by
personnel installing or operating cnPilot Enterprise AP equipment.
Important Safety Information
Warning
To prevent loss of life or physical injury, observe the safety guidelines in this section.
Power lines
Exercise extreme care when working near power lines.
Working at heights
Exercise extreme care when working at heights.
Grounding and protective earth
cnPilot Enterprise AP devices must be properly grounded to protect against lightning. It is the
user’s responsibility to install the equipment in accordance with national regulations. In the USA,
follow Section 810 of the National Electric Code, ANSI/NFPA No.70-1984 (USA). In Canada, follow
Section 54 of the Canadian Electrical Code. These codes describe correct installation procedures
for grounding the outdoor unit, mast, lead-in wire and discharge unit, size of grounding
conductors and connection requirements for grounding electrodes. Other regulations may apply in
different countries and therefore it is recommended that installation be contracted to a
professional installer.
Powering down before servicing
Always power down and unplug the equipment before servicing.
Primary disconnect device
The cnPilot Enterprise AP power supply is the primary disconnect device.
RF exposure near the antenna
Strong radio frequency (RF) fields will be present close to the antenna when the transmitter is on.
Always turn off the power to the cnPilot Enterprise AP device before undertaking maintenance
activities in front of the antenna.
Important Regulatory Information
The cnPilot Enterprise AP product is certified as an unlicensed device in frequency bands where it
is not allowed to cause interference to licensed services (called primary users of the bands).
Radar avoidance
In countries where radar systems are the primary band users, the regulators have mandated
special requirements to protect these systems from interference caused by unlicensed devices.
Unlicensed devices must detect and avoid co-channel operation with radar systems.

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The cnPilot Enterprise AP detects and avoids functionality for countries and frequency bands
requiring protection for radar systems. The cnPilot Enterprise AP is qualified for ETSI/FCC DFS
certification for radar detection and avoidance as per the law.
Installers and users must meet all local regulatory requirements for radar detection. To meet these
requirements, users must set the correct country code during commissioning of the cnPilot
Enterprise AP equipment. If this is not done, installers and users may be liable to civil and criminal
penalties.
Contact the Cambium helpdesk if more guidance is required.
USA and Canada Specific Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of
other channels is not possible.
This device and it's antennas(s) must not be co-located or operating in conjunction with any other
antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
This device is restricted for indoor use.

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Note
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.
IC Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of
other channels is not possible.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent
être exploités. Sélection d'autres canaux n'est pas possible.
This device and it's antennas(s) must not be co-located or operating in conjunction with any other
antenna or transmitter except in accordance with IC multi-transmitter product procedures.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec
une autre antenne ou transmetteur.
The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful
interference to co-channel mobile satellite systems.
les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux;
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.
CE Statement:
This equipment complies with EU radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.

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Specific expertise and training required for professional installers
To ensure that the cnPilot Enterprise AP is installed and configured in compliance with the
requirements of Industry Canada and the FCC, installers must have the radio engineering skills and
training described in this section. This is particularly important when installing and configuring an
cnPilot Enterprise AP system for operation in the 5 GHz band (5150 –5250 MHz –FCC only, 5250 –
5350 MHz, 5470 –5725 MHz and 5725 –5850 MHz).
Avoidance of weather radars
The installer must be familiar with the requirements in FCC KDB 443999. Essentially, the installer
must be able to:
Access the FCC database of weather radar location and channel frequencies.
Use this information to correctly configure the product (using the GUI) to avoid operation on
channels that must be avoided according to the guidelines that are contained in the KDB and
explained in detail in this user guide.
In ETSI regions, the band 5600 MHz to 5650 MHz is reserved for the use of weather radars.
External antennas
When using a connectorized version of the product (as compared to the version with an integrated
antenna), the conducted transmit power must be reduced to ensure the regulatory limit on
transmitter EIRP is not exceeded. The installer must have an understanding of how to compute the
effective antenna gain from the actual antenna gain and the antenna cable losses.
The product GUI automatically applies the correct conducted power limit to ensure that it is not
possible for the installation to exceed the EIRP limit, when the appropriate values for antenna gain
are entered into the GUI.
Ethernet networking skills
The installer must have the ability to configure IP addressing on a PC and to set up and control
products using a web browser interface.
Lightning protection
To protect outdoor radio installations from the impact of lightning strikes, the installer must be
familiar with the normal procedures for site selection, bonding and grounding.
Training
The installer needs to have basic competence in radio and IP network installation. The specific
requirements applicable to the cnPilot Enterprise AP must be gained by reading this user guide
and by performing sample setups at base workshop before live deployments.

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Contents
Safety and Regulatory Information........................................................................................... 3
Important Safety Information .......................................................................................... 3
Important Regulatory Information................................................................................... 3
Contents .....................................................................................................................7
About this User Guide............................................................................................................ 9
Intended Audience ........................................................................................................... 9
Contacting Cambium Networks....................................................................................... 9
Problems and Warranty ....................................................................................................... 11
Security Advice................................................................................................................12
Warnings, Cautions, and Notes......................................................................................12
Caring for the Environment ............................................................................................13
Product Description ............................................................................................................ 14
Overview of cnPilot Enterprise AP..................................................................................14
Purpose ............................................................................................................................14
Key Features ....................................................................................................................14
Default Settings ...............................................................................................................15
LED Status........................................................................................................................15
Command Line Interface (CLI) ............................................................................................... 17
Overview..........................................................................................................................17
Example ...........................................................................................................................17
System Configuration .......................................................................................................... 18
System .............................................................................................................................18
Management....................................................................................................................19
Time Settings...................................................................................................................21
Event Logging..................................................................................................................22
Onboarding to cnMaestro..................................................................................................... 24
Overview..........................................................................................................................24
Onboarding Steps ...........................................................................................................24
Wireless Configuration........................................................................................................ 25
Radio Configuration ........................................................................................................25
Advanced Radio Settings................................................................................................26
WLAN Configuration .......................................................................................................28
Configuring RADIUS Servers..........................................................................................32
Wireless Mesh................................................................................................................... 35
Overview..........................................................................................................................35
Deployment .....................................................................................................................35
Typical Use-Cases ...........................................................................................................36
Configuring Wireless Mesh.............................................................................................37
Notes................................................................................................................................38
Guest Access..................................................................................................................... 40
Configuring Guest Access...............................................................................................40
Network Configuration ........................................................................................................ 44
Ethernet Ports ..................................................................................................................44
Switched Virtual Interface (SVI)......................................................................................45
DHCP Server ....................................................................................................................46
DHCP Relay......................................................................................................................48
DNS Proxy........................................................................................................................48

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Management VLAN Access.............................................................................................49
NAT and Port Forwarding ...............................................................................................50
Firewall ............................................................................................................................ 53
Configuring Firewall........................................................................................................53
DNS ACL ..........................................................................................................................55
Configuring DNS ACL......................................................................................................55
Firmware Management........................................................................................................ 57
System.............................................................................................................................. 58
Troubleshooting ................................................................................................................. 59
Legal and Reference Information ............................................................................62
Cambium Networks End User License Agreement ........................................................ 63
Acceptance of this Agreement........................................................................................63
Definitions........................................................................................................................63
Grant of License...............................................................................................................63
Conditions of Use............................................................................................................63
Title and Restrictions.......................................................................................................64
Confidentiality .................................................................................................................65
Right to Use Cambium’s Name ......................................................................................65
Transfer............................................................................................................................65
Updates............................................................................................................................65
Maintenance ....................................................................................................................65
Disclaimer ........................................................................................................................66
Limitation of Liability ......................................................................................................66
U.S. Government.............................................................................................................66
Term of License ...............................................................................................................67
Governing Law ................................................................................................................67
Assignment......................................................................................................................67
Survival of Provisions .....................................................................................................67
Entire Agreement ............................................................................................................67
Third Party Software .......................................................................................................67
Preamble..........................................................................................................................71
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION .....72
END OF TERMS AND CONDITIONS ...............................................................................77

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About this User Guide
This User Guide describes the features supported by cnPilot Enterprise AP and provides detailed
instructions for setting up and configuring cnPilot Enterprise AP.
Intended Audience
This guide is intended for use by the system designer, system installer and system administrator.
Contacting Cambium Networks
Support website:
http://www.cambiumnetworks.com/support
Main website:
Community:
http://www.cambiumnetworks.com
http://community.cambiumnetworks.com
Sales enquiries:
[email protected]om
Support enquiries:
[e-mail]
Telephone number list:
http://www.cambiumnetworks.com/support/contact-support/
Address:
Cambium Networks Limited,
3800 Golf Road, Suite 360
Rolling Meadows, IL 60008
Purpose
Cambium Networks cnPilot Enterprise AP documents are intended to instruct and assist personnel
in the operation, installation and maintenance of the Cambium cnPilot Enterprise AP equipment
and ancillary devices. It is recommended that all personnel engaged in such activities be properly
trained.
Cambium disclaims all liability whatsoever, implied or expressed, for any risk of damage, loss or
reduction in system performance arising directly or indirectly out of the failure of the customer, or
anyone acting on the customer's behalf, to abide by the instructions, system parameters, or
recommendations made in this document.
Cross References
References to external publications are shown in italics. Other cross references, emphasized in
green text in electronic versions, are active links to the references.

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