Carrier SUPRA HE Series User manual

SUPRA® HE SERIES
SINGLE TEMPERATURE
ENGLISH
OPERATOR'S MANUAL
62-61932-04_Rev04 - JUNE 2023

GB
SUPRA HE SINGLE TEMPERATURE
OPERATOR'S MANUAL
TABLE OF CONTENTS
1. Introduction .............................................................................................................. 2
2. Identification & Noise level .................................................................................................. 2
2.1. Nameplate ...................................................................................................... 2
2.2. Noise level ..................................................................................................... 2
3. Safety ................................................................................................................... 2
3.1. Warning and precaution ........................................................................................... 2
3.2. Risks .......................................................................................................... 2
3.3. Warning stickers maintenance ..................................................................................... 3
3.4. Recommendations ............................................................................................... 3
3.4.1. Washing .............................................................................................. 3
3.4.2. Parking ............................................................................................... 3
4. Operation ................................................................................................................ 3
4.1. Cab Command Description ........................................................................................ 3
4.2. Lock/Unlock cab command ........................................................................................ 4
4.3. Start a PRETRIP ................................................................................................ 4
4.4. Starting the unit - ROAD operation .................................................................................. 4
4.5. Starting the unit - STANDBY operation .............................................................................. 4
4.5.1. Introduction ........................................................................................... 4
4.5.2. Standby guideline chart ................................................................................. 4
4.5.3. Procedure ............................................................................................ 5
4.6. City Speed mode ................................................................................................ 5
4.7. Auto Start/Stop & Continuous modes ................................................................................ 5
4.8. Unit shut down .................................................................................................. 5
4.9. Adjust the temperature set point .................................................................................... 6
4.10. Launch a manual defrost cycle .................................................................................... 6
4.11. Unit Data ...................................................................................................... 6
4.11.1. Unit data list ......................................................................................... 6
4.12. Function ...................................................................................................... 7
4.12.1. Function / Parameter List ............................................................................... 8
5. Alarm ................................................................................................................... 9
5.1. Overview ....................................................................................................... 9
5.2. Stop the Alarm Buzzer ........................................................................................... 9
5.3. Display Alarms .................................................................................................. 9
5.4. Clear Alarms .................................................................................................... 9
5.5. Alarm list ....................................................................................................... 9
6. Maintenance ............................................................................................................ 11
6.1. Introduction .................................................................................................... 11
6.2. Maintenance Schedule ........................................................................................... 11
7. Recommendation ......................................................................................................... 11
7.1. Before Loading ................................................................................................. 11
7.2. When Loading ................................................................................................. 12
8. RECOMMENDED TRANSPORT TEMPERATURES ............................................................................. 12
9. A.T.P. EUROPE REGULATION EXTRACT .................................................................................... 13
10. 24H ASSISTANCE ...................................................................................................... 13
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1. INTRODUCTION
This guide has been prepared for the operator of Carrier Transicold re-
frigeration units. It contains basic instructions for the daily operation of the
refrigeration unit as well as safety information, troubleshooting tips, and
other information that will help you to deliver the load in the best possible
condition.
Please take the time to read the information contained in this booklet and
refer to it whenever you have a question about the operation of your Car-
rier Transicold unit. This manual refers to the standard model. Some op-
tions may not appear in it, and in such cases, you are requested to consult
our Technical Services.
Your refrigeration unit has been engineered to provide long, trouble-free
performance when it is properly operated and maintained. The checks
outlined in this guide will help to minimize on the road problems. In addi-
tion, a comprehensive maintenance program will help to ensure that the
unit continues to operate reliably. Such a maintenance program will also
help to control operating costs, increase the unit's working life, and im-
prove performance.
When having your unit serviced, be sure to specify genuine Carrier Tran-
sicold replacement parts for the highest quality and best reliability.
At Carrier Transicold, we are continually working to improve the products
that we build for our customers. As a result, specifications may change
without notice.
2. IDENTIFICATION & NOISE LEVEL
2.1. NAMEPLATE
Each unit is identified by a nameplate (A) attached to the frame of the
unit. The nameplate identifies the complete model number of the unit, the
Serial Number (B) and some other information.
If a problem occurs, please refer to the information on this plate,
and make a note of the model and Serial Number (B) before calling
for assistance.
This information will be needed when you contact a techni-
cian so that he may properly assist you.
2.2. NOISE LEVEL
The "Noise level" sticker (C) indicates the noise level in LWA
(sound power level).
Unit
Maximum Sound Power level
LWA(dB)
SUPRA HE 6 95
SUPRA HE 6 SILENT 93
SUPRA HE 8 96
SUPRA HE 8 SILENT 93
SUPRA HE 9 96
SUPRA HE 9 SILENT 94
SUPRA HE 11 97
SUPRA HE 11 SILENT 95
SUPRA HE 13 97
SUPRA HE 13 SILENT 96
3. SAFETY
3.1. WARNING AND PRECAUTION
This manual contains safety and service instructions
to follow in order to prevent any accident. Some of
following stickers have been placed on the product
for your SAFETY.
•NEVER manipulate cab command when driving.
•NEVER intervene on the unit for any service or maintenance
operation, contact your Carrier Service Center.
•NEVER remove safety elements (grill, skin, metal sheet). If
damaged, contact your Service Center for replacement.
3.2. RISKS
Contact your medical assistance in case of accident.
It is essential to shut down the compartment when the doors are
open if you are not equipped of plastic curtains, in order to maintain
the temperature of this compartment.
GENERAL RISKS
Burning with hot and cold
Cuttings
Noise level
Exhaust gas: DO NOT use the unit in a closed space
Asphyxiation: leave the doors open when working
inside the body
Risk of slipping going up in the body: - ice on the
floor
Risk of slipping going out of the body: - gasoil on the
floor - leak of refrigerant
Electrical risks – when connecting and disconnecting
standby plug
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GENERAL RISKS
Risk of Automatic Restart
• If the refrigeration unit is set in Start/Stop mode
• Risk of auto start-up in diesel mode when loss of
electrical power (configuration in Carrier Service
Center)
3.3. WARNING STICKERS MAINTENANCE
1. Keep the warning pictograms clean and without any obstruction
material.
2. Clean the pictograms with water and soap and wipe them with soft
fabric.
3. Replace damaged or missing pictograms with new pictograms
available in Carrier network.
4. If a component having a pictogram is replaced by a new one, be sure
that the new component has the right pictogram.
5. Place a warning pictogram by applying it on a dry surface. Press to
external sides to eliminate air bubbles.
3.4. RECOMMENDATIONS
3.4.1. WASHING
• When washing the vehicle, DO NOT point the high-pressure water
under the skin.
• DO NOT spray water on electric components.
• When washing inside the box, DO NOT spray the fan with detergent.
3.4.2. PARKING
Do not park your car in a slope above 10% in order to avoid bad water
drain.
4. OPERATION
4.1. CAB COMMAND DESCRIPTION
Keep the fold out sheet while reading the instructions.
1. RUN/STOP switch.
2. UP ARROW / ENTER /
DOWN ARROW keys.
3. ROAD/STANDBY MODE key.
4. CITY SPEED MODE key.
5. AUTO START/STOP &
CONTINUOUS key.
6. FUNCTION key.
7. UNIT DATA key (SINGLE T°).
UNIT DATA +
COMPARTMENT key (MULTI
T°).
8. MANUAL DEFROST key.
9. ALARM key & led.
10. Running mode:
Up arrow: Heating mode.
Down arrow: Cooling mode.
11. SETPOINT display.
12. DEFROST icon.
13. ROAD MODE icon.
14. AUTO START/STOP icon.
15. STANDBY MODE icon.
16. CITY SPEED icon.
17. BOX TMEPERATURE
display.
18. OUT OF RANGE
TEMPERATURE icon.
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4.2. LOCK/UNLOCK CAB COMMAND
The lock function allows to block any manipulations from the Cab
Command.
The user can only start and stop the unit.
1. To lock or unlock the cab command, hold together the ENTER & UNIT
DATA keys for 5 seconds.
"DSP LOCK" is displayed for 10 seconds, when locking.
"DSP UNLCK" is displayed for 10 seconds, when unlocking.
4.3. START A PRETRIP
The PRETRIP is a test sequence to check unit operation. When
PRETRIP is enabled, the unit will enter a test sequence to operate
the unit in various operating modes
If a failure occurs during PRETRIP, the microprocessor will gen-
erate an alarm.
This function can operate in Road or Standby mode
This is not a self-diagnosing PRETRIP test. No specific PRETRIP
alarms will be generated. PRETRIP must be monitored by the user
to verify that the unit operates through all cycles.
The PRETRIP can only be initiated if the following condition is
reached: DTS < 4°C.
1. Press the FUNCTION key until "PRETRIP" is displayed.
2. Press the ENTER key.
The "PRETRIP N" should be flashing, indicating that it can be set.
3. Press either of the ARROW key until "PRETRIP Y" is displayed.
4. Press the ENTER key to start the PRETRIP.
The PRETRIP starts and its status ("TEST X/Y"*) is displayed.
X = current test number.
Y = total number of tests to be performed.
To abort a PRETRIP in progress, hold the ENTER key during 5
seconds.
4.4. STARTING THE UNIT - ROAD OPERATION
1. Place the RUN/STOP switch on the RUN position (l).
2. If the unit was running in the Standby Mode, press the ROAD/
STANDBY key to switch to diesel mode.
The "ROAD MODE" icon lights up and "ROAD ON" is displayed for
10 seconds when activated.
The microprocessor performs an automatic preheat test for
the required time (depending on the engine temperature) and
then starts automatically.
4.5. STARTING THE UNIT - STANDBY OPERATION
4.5.1. INTRODUCTION
For safe & reliable operation in Standby mode, it is important to
consider the following guidelines:
A. ALWAYS check that the unit is OFF from the cab command before
connecting or disconnecting it from the power source.
B. The unit connection cable must be fitted with a ground connection.
The cable must be connected to earth.
C. On the 400 V supply, the unit MUST BE CONNECTED to a high
sensibility (30 mA) differential protection.
D. Operations on the 400 V supply for the unit must only be carried out
by authorized personnel.
E. The user is liable for ensuring that the above measures are taken.
Changing the operation of a unit from 400 V to 230 V implies a
change in the electrical coupling, and for certain unit models, the
replacement of some components.
Please consult our technical service.
4.5.2. STANDBY GUIDELINE CHART
Max. current Standardized ex-
tension cable
Operating
voltage
200/240/3/
50 Hz
220/256/3/
60 Hz
350/415/3/
50 Hz
380/460/3/
60 Hz
230 volts 400 volts
SUPRA
HE 6 32 A 25 A 4 x 6 mm² 4 x 6 mm²
SUPRA
HE 8 32 A 25 A 4 x 6 mm² 4 x 6 mm²
SUPRA
HE 9 32 A 25 A 4 x 6 mm² 4 x 6 mm²
SUPRA
HE 11 32 A 25 A 4 x 6 mm² 4 x 6 mm²
SUPRA
HE 13 32 A 25 A 4 x 6 mm² 4 x 6 mm²
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4.5.3. PROCEDURE
1. Place the RUN/STOP switch on the RUN position (l).
2. If the unit was running in the Road Mode, press the ROAD/STANDBY
key to switch to electrical mode.
The "STANDBY MODE" icon lights up and "ELEC ON" is displayed
for 10 seconds when activated.
The microprocessor performs an automatic self-test and then
starts the unit automatically.
If Standby Mode is initiated but no power is available, the
"A00073" alarm is activated but not displayed. The ALARM
led is illuminated and the buzzer sounds.
4.6. CITY SPEED MODE
By using the City Speed Mode, the unit operates in low speed /
low noise.
1. Press the CITY SPEED key to toggle between low speed only and
normal operating mode.
The CITY SPEED MODE icon lights up and “CITY ON” is displayed
for 10 seconds when activated.
The CITY SPEED MODE icon lights off and “CITY OFF" is displayed
for 10 seconds when deactivated.
If the City Speed Functional Parameter is locked or all functional
parameters are locked, “FN LOCKED” is displayed for 10 seconds
and display the appropriate value that is locked in. The display will
the neutron to idefaut.
4.7. AUTO START/STOP & CONTINUOUS MODES
The AUTO START/STOP mode enable the unit to automatically
start/restart.
• Starts when compartments T° ≠ set point
• Stops when compartments T° = set point.
AUTO START/STOP mode and CONTINUOUS mode can be
combined with the three operating modes: ROAD MODE / CITY
SPEED MODE / STANDBY MODE. Refer to the section before.
To be able to engage this mode, function "FN2" must be selected
with the most suitable time & the function "FN5" must be OFF or
"TEMP STRT".
1. Press the AUTO START/STOP - CONTINUOUS key to toggle
between the AUTO START/STOP & CONTINUOUS mode.
The "AUTO START/STOP" icon lights up and “S/S ON” is displayed
for 10 seconds when activated.
The "AUTO START/STOP" icon lights off and "S/S OFF" is displayed
for 10 seconds when diactivated.
4.8. UNIT SHUT DOWN
To shut down the unit, ALWAYS use the cab command.
1. Place the RUN/STOP switch on the STOP position (O).
The screen turns off instantly but the unit continues to operate for a
few seconds before shutting down.
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4.9. ADJUST THE TEMPERATURE SET POINT
1. Press or hold the ▲ key to increase / ▼ key to decrease the
temperature set point.
2. Once the desired set point is displayed, press the ENTER key to
record the change.
If the ENTER key is not pressed within 5 seconds, LED will flash
and the set point return to its previous value.
4.10. LAUNCH A MANUAL DEFROST CYCLE
The compartment / box temperature must be lower than 6.8°C to
initiate a defrost cycle.
With the system powered up and the default screen displayed,
press the DEFROST key (1). "dF" is displayed and remains so for
the entire defrost cycle duration. At the defrost cycle's completion,
the display returns to default
1. Press the MANUAL DEFROST key to initiate a defrost cycle.
The "DEFROST" icon lights up and "DF" is displayed for the entire
defrost cycle duration.
If defrost does not initiate, the DEFROST icon turns off and "NO
DF" is displayed.
4.11. UNIT DATA
The Unit Data menu allows the user to display the unit's operating
data values (hour meters, battery voltage, etc.).
Once inside the Unit Data submenus, if no keys are pressed for 5
seconds the display will return to the default display.
• Temperature are in °C or °F depending on the configuration.
• Pressures are displayed in a B or P to signify bars or psig.
2. Press the UNIT DATA key to access the unit data menu.
3. Press again the UNIT DATA key to scroll through the menus.
4. Press the ENTER key to access a menu (for example, the SENSORS
menu).
5. Press the ▲ or ▼ key to scroll through the data list.
6. You can either press the ENTER key at any time to exit the menu, or
hold it down for 3 seconds to lock the display (the data displayed will
remain until the ENTER key is held down again for 3 seconds).
4.11.1. UNIT DATA LIST
SENSORS
AAT Ambient Air Temperature (entering condenser).
RAT Return Air Temperature (entering evaporator).
SAT Supply Air Temperature (leaving evaporator).
DLT
Delta-T.
Supply Air Temperature minus Return Air Temperature
(negative value indicates cooling and a positive value
indicates heating).
DTS Defrost Termination Temperature.
RS1 Remote Sensor 1.
RS2 Remote Sensor 2.
RS3 Remote Sensor 3.
METERS
SBY Standby Hour Meter (Electrical mode).
SON Switch On Hour Meter.
HS High Speed running Hour Meter.
STRT Start Cycle Counter.
MENG Maintenance Engine Hour Meter.
MSBY Maintenance Standby Hour Meter.
MSON Maintenance Switch On Hour Meter.
ENG Engine Hour Meter (Road mode).
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SYSTEM
CDT Compressor Discharge Temperature (leaving the com-
pressor).
CDP Compressor Discharge Pressure (leaving the compres-
sor).
CSP Compressor Suction Pressure (entering the compres-
sor).
CST** Compressor Suction Temperature (entering the com-
pressor).
SMV Compressor Suction Modulation Valve % opening.
ENGINE
ENCT Engine Coolant Temperature.
RPM Diesel Engine Speed.
BATT Battery Volts.
DCS DC Current Sensor (displayed in amps).
FLS
Fuel Level %.
Displayed only if the fuel level sensor is installed.
INFO
MM/DD//YY Current date and time that the sys-
tem is using.
HH:MM Hours and minutes using the 24
hour clock format.
SER1 Characters 1-4 of Serial Number.
SER2 Characters 5-8 of Serial Number.
SER3 Characters 9-11 of Serial Number.
MOD1 Characters 1-4 of Model Number.
MOD2 Characters 5-8 of Model Number.
MOD3 Characters 9-12 of Model Number.
SW Software revision.
OPTIONS
DTRAK
Optional communication allowing
a telematics company to retrieve
information.
ADVTRAK
Download.
Changing software.
Changing file configuration remote.
4.12. FUNCTION
The Function menu allows the user to set functions such as
PRETRIP, the temperature unit (°C / °F).
1. Press the FUNCTION key to access the function menu.
2. Press again the FUNCTION key to scroll through the menus.
3. Press the ENTER key to access a menu (for example, the TIMER
menu).
4. Press the ▲ or ▼ key to scroll through the function list.
5. Press the ENTER key once on the desired function.
The function should be flashing, indicating that it can be set.
6. Press the ▲ or ▼ key to change the value.
7. Press the ENTER key to validate.
If the new setting is not validated within 3 seconds, the screen
goes back to the menu display and the setting has not been
changed.
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4.12.1. FUNCTION / PARAMETER LIST
Selection in bold are factory settings.
TEST
PRETRIP Enable or disable PRETRIP:
No / Yes.
TIMER
SLEEP Enable or disable Sleep Mode.
Off / On.
TEMP
RSTR Restart temperature for perishable set points in
Start/Stop:
Default Δt° : 4°C (7,2°F).
PROBE RAT
or SAT
This indicates the primary sensor that is used for
performing temperature control in the system:
Return Air / Supply Air.
SETTING
TEMP Determines temperature units on display:
Fahrenheit °F / Celsius °C
PRESS Determines pressure units on display:
Psig / Bars.
DATE Determines date format on display:
MM/DD/YYYY / DD/MM/YYYY.
BRIGHTNESS Determines display brightness.
Setting is 0 to 100.
SS PARAMETER
MINRT Minimum run time for set points in Start/Stop mode:
4 to 60 minutes, with 1 minute intervals.
Default: 4 minutes
MINOF Minimum off time for perishable set points in Start/
Stop mode:
10 to 90 minutes, with 1 minute intervals.
Special Note EMEAR Region: This parameter’s
default is based on the Operating Mode.
OVER Defines how far away the active temperature must
be away from the set point before the minimum off
time can be overridden in Start/Stop mode for per-
ishable setpoints:
Default Δt°: 4°C (7,2°F).
Special Note EMEAR Region: This parameter de-
fault is based on the Operating Mode.
MAXOF Maximum off time for perishable set points during
Start/Stop mode:
Off / 10 to 255 minutes, with 1 minute intervals.
MODE
LSCON Determines the low speed delay adjustment for Con-
tinuous:
Off / 0 to 255 minutes, with 1 minute intervals.
Default: 1 minute.
MODE
LSSS Determines the low speed delay adjustment for
Start/Stop:
Off / 0 to 255 minutes, with 1 minute intervals.
Default: 1 minute.
CITY Disable high speed in the speed control overrides:
No / Yes.
Only applies to EMEAR Region.
OTHER
DEFR The time interval between defrost cycles:
1.5 hours / 3 hours / 6 hours / 12 hours.
FRESHP Fresh Protect, used for supply air control.
NO / A / B / C (Default) / D / E.
TRANG1 This is the out-of-range temperature tolerance selec-
tion.
NO / A: 2°C (3,6°F) / B: 3°C (5,4°F) / C: 4°C (7,2°F)
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5. ALARM
5.1. OVERVIEW
Everything possible has been done to ensure that your unit is the most
reliable, trouble-free equipment available on the market today. If, howev-
er, you run into problems, the following section may be of assistance.
If you do not find the trouble that yo have experienced listed below, please
call your Carrier Transicold dealer for assistance.
Unit does not start. • Check fuel level.
• Check if the eletrical plug and power
supply are connected.
• Check alarms.
• Check if the box and unit door are closed.
Unit does not reach
the desired tempera-
ture.
• Check if doors are closed.
• Check if products are loaded at the right
temperatures.
• Evaporator frosted: launch a manual
defrost.
• Evaporator airflow blocked: check if correct
loading.
• Check airflow indicator: if blown away
from the unit, consult your service point to
reverse the phases in the standby plug.
• Dirty condenser: consult your Service point
for cleaning.
• Check alarms.
No cab command dis-
play.
• Battery fuses.
• Check if doors are closed.
5.2. STOP THE ALARM BUZZER
1. Hold the ALARM key for 3 seconds.
5.3. DISPLAY ALARMS
1. Press the ALARM key.
2. Press the ARROW keys to scroll trough the list.
A XXXXX= Active malfunction.
P XXXXX= Past malfunction.
5.4. CLEAR ALARMS
1. From the alarm display, hold either of the ARROW key until "ALARN
RST" is displayed.
2. Press the ENTER key.
If conditions are met, the ALARM led lights off and "ALARM CLR"
is displayed.
5.5. ALARM LIST
This is a non-exhaustive alarm list.
If you encounter any other alarm, call or go to a CARRIER
TRANSICOLD Service Center as soon as possible.
SEVERITY OF THE ALARM
The unit can run without risk. Go to service center for
maintenance.
The vehicle can still drive but the unit is automatically
switched OFF. Go to service center to check functioning.
Immediately stop the vehicle. The unit cannot run. Call
service center.
ALARM STATUS ABBREVIATION
AB-
BREV. STATUS
ALO ALarm Only.
SAL Shutdown ALarm.
SALCY Shutdown ALarm if Configured Yes.
Severity Alarm Description Status
1 LOW FUEL LEVEL WARNING ALO
11 CHECK ENGINE OIL PRESSURE SALCY
12 HIGH COOLANT TEMPERATURE SALCY
13 HIGH DISCHARGE PRESSURE SAL
15 BATTERY VOLTAGE TOO HIGH SAL
16 BATTERY VOLTAGE TOO LOW SAL
17 HIGH COMP DISCHARGE TEMP SAL
18 LOW SUCTION PRESSURE SALCY
19 LOW FUEL SHUTDOWN SALCY
20 MAXIMUM COMPRESSOR ALAR-
MS SAL
21 TECHNICIAN RESET REQUIRED SAL
27 HIGH SUCTION PRESSURE SALCY
28 CHECK REFRIGERATION
SYSTEM SALCY
30 FAILED TO RUN MINIMUM TIME SAL
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31 FAILED TO START - AUTO MODE SAL
34 ENGINE FAILED TO STOP ALO
35 ENGINE FAILED TO CRANK ALO
36 CHECK COOLANT TEMPERA-
TURE ALO
37 CHECK LOW SPEED RPM ALO
38 CHECK HIGH SPEED RPM ALO
39 CHECK ENGINE RPM SALCY
41 ENGINE STALLED SAL
53 BOX TEMP OUT-OF-RANGE SALCY
54 DEFROST NOT COMPLETE ALO
55 DEFROST OVERRIDE ALO
59 DATA RECORDER MEMORY
FAIL ALO
60 REAL TIME CLOCK FAIL ALO
61 DOOR OPEN ALO
73 STANDBY / NO AC POWER SAL
76 CONDENSER MOTOR OVER-
HEATED SAL
109 CHECK EVAPORATOR FAN SAL
121 CHECK AMBIENT AIR SENSOR ALO
122 CHECK RETURN AIR SENSOR ALO
123 CHECK SUPPLY AIR SENSOR ALO
141 PRETRIP ABORT ALO
223 ENGINE MAINTENANCE DUE ALO
224 STANDBY MAINTENANCE DUE ALO
225 GENERAL MAINTENANCE DUE ALO
2000 UPDATE SOFTWARE SAL
3000 STANDBY MOTOR OVERLOAD SAL
3002 CHECK MEDIUM SPEED ALO
5003 DIESEL / ELECTRIC RELAY ALO
5014 CHECK STARTER SOLENOID
CIRCUIT ALO
5015 CHECK THREE WAY VALVE ALO
5017 CHECK ENGINE PREHEAT EN-
ABLE CIRCUIT ALO
5028 TPC FUSE 2 ALARM SAL
5029 TPC FUSE 3 / 5 / 7 ALARM ALO
5030 TPC FUSE 4 ALARM ALO
5031 TPC FUSE 10 ALARM ALO
5032 TPC FUSE 11 ALARM ALO
5033 POWER ENABLE COIL OPEN
CIRCUIT SAL
5034 POWER ENABLE CONTACT FAIL
ALARM SAL
22801 MCA-IN - LOW SENSOR VOLT-
AGE ALO
22802 MCA-IN - HIGH SENSOR VOLT-
AGE ALO
22803 MCA-IN - LOST CONFIGU-
RATION SAL
23800 TPC - CAN FAIL SAL
23803 TPC LOST CONFIGURATION SAL
25800 SIO - CAN FAIL SAL
25801 SIO OVER CURRENT ALO
25802 SIO INPUT VOLTAGE ALO
25803 SIO LOST CONFIGURATION
VOLTAGE SAL
26100 NO COMM FROM MICRO TO EN-
CU SAL
26101 ENGINE OVERHEAT ENCU ALO
26102 WATER TEMPERATURE LOW
ENCU ALO
26103 WATER TEMPERATURE HIGH
ENCU ALO
26104 BATTERY VOLTAGE HIGH ENCU SAL
26105 ENGINE OVERRUN ENCU SAL
26106 SENSOR SUPPLY VOLTAGE 1
LOW SAL
26109 ACTUATOR ABNORMAL ENCU SAL
26110 ENGINE SPEED SENSOR AB-
NORMAL SAL
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6. MAINTENANCE
6.1. INTRODUCTION
A comprehensive maintenance program will help to ensure that the unit
continues to operate reliably. Such a maintenance program will also help
to control operating costs, increase the unit's working life, and improve
performance.
IMPORTANT TO READ AND FOLLOW
Regular maintenance includes a quick overview of the unit
from a Safety perspective. Service Technician must pay par-
ticular attention, but not exclusively to: nuts and bolts tight-
ening (replacing if missing), electrical wires, harnesses, fuel
lines routing (repairing or replacing if needed), doors, skins
grills, panels conditions (repairing or replacing if needed).
Confirmation of such operations can be detailed on request.
All maintenance services must be done by a technician trained
on Carrier products respecting all safety and quality standards of
Carrier.
6.2. MAINTENANCE SCHEDULE
Service frequency (Hours)
Service type 2000 4000
AX
BX
7. RECOMMENDATION
This unit is not designed to carry special loads which emit corro-
sive gas.
These kinds of products can impact unit performance, and seri-
ously reduce component lifetime.
Please contact us if such products need to be carried.
• Proper air circulation in the insulated box, air that can move around
and through the load, is a critical element in maintaining product quality
during transport. If air cannot circulate completely around the load: hot
spots or top freeze can occur.
• The use of pallets is highly recommended. Their usage allow air to
flow more freely through them, giving air the possibility to return to the
evaporator, helping products protection from heat passing through the
floor of the truck. When using pallets, it is important to refrain from
stacking extra boxes on the floor at the rear of the truck, because this
will cut off the airflow.
• Product stacking is another important factor in protecting the product.
Products that generate heat, fruits and vegetables for example, should
be stacked so the air can flow through the product to remove the heat;
this is called "air stacking" the product. Products that do not create heat,
meats and frozen products, should be stacked tightly in the center of
the box.
• All products should be kept away from the sidewalls of the body,
allowing air to flow between the body and the load; this prevents heat
filtering through the walls from affecting the product.
• It is important to check the temperature of the product being loaded
to ensure that it is at the correct temperature for transport. The
refrigeration unit is designed to maintain the temperature of the product
at the temperature at which it was loaded; it is not designed to cool a
warm product.
7.1. BEFORE LOADING
• Pre-cool the inside of the insulated body by lowering the temperature
for about 15 minutes.
• Evacuate the humidity existing inside the box by carrying out a
manual defrost. This can only take place when enabled by the defrost
thermostat (box temperature lower than 3°C during pull down and 8°C
during heating).
• Evaporator fans are protected by safety grills. In the event of heavy
duty use of the unit, ice can accumulate on the grills. It is therefore
recommended to clean them regularly by means of a small brush. The
operation MUST be done when the unit has been SHUTDOWN.
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7.2. WHEN LOADING
• Performed with the unit stopped.
• Open doors as little as possible to avoid the intake of hot air and
humidity.
• Select the temperature using the thermostat, according on the goods
being transported.
• Check the internal temperature of the goods being loaded (using a
probe thermometer).
• Be careful not to block the air intakes on the evaporator section and
the ventilation ducts.
• Leave a free space of about 6 to 8 cm between
load and front wall and 20 cm for the roof.
• Load the product on pallets (gratings) to ensure
the return of free air into the unit and improve
product protection.
• Do not forget to close the doors.
• Before closing the doors, check your load again and make sure no one
is locked in the box.
For stationary use, we recommend placing the box in the shade.
Never leave your unit more than a month without running.
Open the cooling box doors in case of extended stop.
8. RECOMMENDED TRANSPORT TEMPERA-
TURES
Below are some general recommendations on product transport temper-
atures and operating modes for the unit. These are included for reference
only and should not be considered pre-emptive of the set-point required
by the shipper or receiver. More detailed information can be obtained from
your Carrier Transicold dealer.
PRODUCT SET POINT RANGE OPERATING MODE
Bananas 15°C (60°F) Continuous
Fresh fruits and veg-
etables
+4°C to +6°C
(+39°F to +43°F)
Continuous
Fresh meats and
seafood
+2°C (+36°F) Auto-Start/Stop or
Continuous
Dairy products +2°C to +6°C
(+36°F to +43°F)
Auto-Start/Stop or
Continuous
Ice -20°C (-4°F) Auto-Start/Stop
Frozen fruits and veg-
etables
-18°C (0°F) Auto-Start/Stop
Frozen meats and
seafood
-20°C (-4°F) Auto-Start/Stop
Ice cream -25°C (-13°F) Auto-Start/Stop
During delivery cycles that includes frequent stops and door open-
ings, it is recommended that the unit always be operated in the
continuous run mode to help insure product quality.
It is essential to shut down the compartment during the periods
when the doors are open, in order to maintain the temperature of
the cargo in the other compartments and keep the unit operating
correctly.
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9. A.T.P. EUROPE REGULATION EXTRACT
Approval of vehicles intended for the carriage of perishable goods.
Before putting a refrigerated vehicle into service, it is necessary to have
it approved by the Regional Health Department.
Characteristics of vehicles used for carrying perishable goods, re-
frigeration unit.
The refrigeration unit is an insulated unit with a cooling system which
makes it possible, with a mean outside temperature of +30°C, to lower the
temperature inside the empty body and to maintain this low temperature
in the following way:
Class A: Refrigeration unit furnished with a cooling system whereby a
temperature between +12°C and 0°C inclusive can be chosen.
Class B: Refrigeration unit furnished with a cooling system whereby a
temperature between +12°C and –10°C inclusive can be chosen.
Class C: Refrigeration unit furnished with a cooling system whereby a
temperature between +12°C and –20°C inclusive can be chosen.
The cooling capacity of a unit is determined by a test carried out in one of
the approved testing stations and ratified by an official report.
The "K" factor of bodies intended to be classified as C must be
equal to or lower than 0.4 W/m2 °C.
Signs, identification marks and plates to be attached to refrigeration
units.
Distinguishing plate:
• Standard refrigeration unit Class A → FNA
• Reinforced refrigeration unit Class A → FRA
• Reinforced refrigeration unit Class B → FRB
• Reinforced refrigeration unit Class C → FRC
In addition to the above identification marks, the date (month and year) of
expiry of the approval certificate must be indicated.
Refrigeration plate example:
( 11 = month - 2023 = year )
Regularly check the expiry date of the approval certificate. During
transport, the approval certificate or provisional certificate should
be shown on request of qualified agents. To have an insulated
unit approved as a refrigeration unit, an application to modify the
approval certificate should be sent to the regional health office.
10. 24H ASSISTANCE
At Carrier Transicold we're working hard to give you complete service
when and where you need it. That implies a worldwide network of dealers
and available an emergency service. These Service Centers are manned
by factory-trained service personnel and backed by extensive parts in-
ventories that will assure you of prompt repair.
Should you encounter a unit problem with your refrigeration unit during
transit, follow your company's emergency procedure or contact the near-
est Carrier Transicold Service Center. Consult the directory to locate the
Service Center nearest you. This directory may be obtained from your
Carrier Transicold dealer.
If you are unable to reach a Service Center, call Carrier Transicold’s
24Hour Assistance: ONE CALL.
In Europe, please use the following free phone numbers from:
AT AUSTRIA 0800 291039
BE BELGIUM 0800 99310
CH SWITZERLAND 0800 838839
DE GERMANY 0800 1808180
DK DENMARK 808 81832
ES SPAIN 900 993213
FR FRANCE 0800 913148
FI FINLAND 0800 113221
GB GREAT BRITAIN 0800 9179067
GR GREECE 00800 3222523
HU HUNGARY 06800 13526
IT ITALY 800 791033
IE IRELAND 1800 553286
LU LUXEMBURG 800 23581
RU RUSSIA 810 80020031032
NO NORWAY 800 11435
NL THE NETHERLANDS 0800 0224894
PT PORTUGAL 8008 32283
PL POLAND 00800 3211238
SE SWEDEN 020 790470
From other countries / Direct: [phone]
In Canada or United States, call: 1 – 800 – 448 1661
When calling, please have the following information ready for fastest
service:
• Your name, the name of your company, and your location.
• A telephone number where you can be called back.
• Refrigeration unit model and serial number.
• Box temperature, set point and product.
• Brief description of the problem you are experiencing and what you
have already done to try to correct it.
We will do everything we can to get your problem taken care of and get
you back on the road.
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©2023 Carrier Corporation - Carrier Transicold Europe S.C.S. au capital de 16 090 700 eurosR.C.S. Nanterre 410 041 776
Code APE 4669B - VAT: FR52410041776 - The information contained in this document is not contractually binding, and may
not be reproduced without prior approval.
Our company is constantly seeking to improve the quality of its products and,
therefore, reserves the right to modify its products without prior notice.
Over 600 Carrier Service Centers
in Europe, Russia,
Middle East and Africa
CARRIER TRANSICOLD EUROPE S.C.S.
LE CRISTALIA
3 rue Joseph Monier
92 500 Rueil-Malmaison
Phone: [phone]
Fax: [phone]
www.carriertransicold.eu