Chrysler pacifica hybrid 2017 User manual

17PHEV-926-AA • PACIFICA HYBRID
SECOND EDITION REV 2 • USER GUIDE
PACIFICA HYBRID 2017 USER GUIDE
chrysler.com/pacifica (U.S.)
chrysler.ca/pacifica (Canada)
Download a FREE electronic copy of the
Owner’s Manual or Warranty Booklet by visiting:
www.mopar.com/chrysler,
www.chrysler.com/en/owners/manuals or
www.chrysler.com/en/warranty (U.S.);
www.owners.mopar.ca/en (Canada).
THE CHRYSLER
©2017 FCA US LLC. All Rights Reserved.
Chrysler is a registered trademark of FCA US LLC.
Whether it’s providing information about specific
product features, taking a tour through your vehicle’s
heritage, knowing what steps to take following an
accident, or scheduling your next appointment, we
know you’ll find the app an important extension of
your Chrysler vehicle. Simply download the app,
select your make and model and enjoy the ride. To
get this app, go directly to the App Store or Google
Play and enter the search keyword “Chrysler”.
Chrysler.com/EN/Owners provides special
oers tailored to your needs, customized vehicle
galleries, personalized service records and more.
To get this information, just create an account and
check back often.

IF YOU ARE THE FIRST REGISTERED RETAIL OWNER OF YOUR VEHICLE,
YOU MAY OBTAIN A COMPLIMENTARY PRINTED COPY OF THE OWNER’S
MANUAL, NAVIGATION/UCONNECT MANUALS OR WARRANTY BOOKLETS
BY CALLING 1 800 247-9753 (U.S.) OR 1 800 387-1143 (CANADA) OR BY
CONTACTING YOUR DEALER.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can
result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly
recommends that the driver use extreme caution when using any device or feature that may take
their attention o the road. Use of any electrical devices, such as cellular telephones, computers,
portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is
dangerous and could lead to a serious collision. Texting while driving is also dangerous and should
never be done while the vehicle is moving. If you find yourself unable to devote your full attention
to vehicle operation, pull o the road to a safe location and stop your vehicle. Some states or
provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
IMPORTANT: This User Guide is intended to familiarize you with the important
features of your vehicle. Your Owner’s Manual, Navigation/Uconnect Manuals and Warranty
Booklets can be found on your DVD (if applicable) or by visiting the website on the back cover
of your User Guide. We hope you find it useful. U.S. residents can purchase replacement kits
by visiting www.techauthority.com and Canadian residents can purchase replacement kits by
calling 1 800 387-1143.
WARNING!
Driving after drinking can lead to a collision. Your perceptions are less sharp, your
reflexes are slower, and your judgment is impaired when you have been drinking.
Never drink and then drive.
This guide has been prepared to help you get quickly acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source for common questions. However, it
is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance
procedures and important safety messages, please consult your Owner’s Manual, Navigation/
Uconnect Manuals and other Warning Labels in your vehicle. Not all features shown in this
guide may apply to your vehicle. For additional information on accessories to help personalize
your vehicle, visit mopar.com (U.S.), mopar.ca (Canada) or your local Chrysler brand dealer.
DRIVING AND ALCOHOL: Drunken driving is one of the most frequent
causes of collisions. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated
non-drinking driver, call a cab, a friend, or use public transportation.

INTRODUCTION
WELCOMEFROMFCAUSLLC .......2
CONTROLS AT A GLANCE
DRIVER COCKPIT ...............4
INSTRUMENT CLUSTER ...........6
GETTING STARTED
HIGH VOLTAGE BATTERY ..........8
HIGH VOLTAGE CHARGING
OPERATION ..................9
VEHICLE USER GUIDE
(U.S. MARKET ONLY) — IF EQUIPPED . . . 19
KEYFOB ....................21
REMOTE START — IF EQUIPPED ......25
VEHICLE SECURITY ALARM ........26
KEYLESS ENTER-N-GO — PASSIVE
ENTRY .....................26
HANDS-FREE SLIDING DOOR AND
LIFTGATE ...................28
KEYLESS ENTER-N-GO — IGNITION . . . 30
OCCUPANT RESTRAINT SYSTEMS ....31
HEAD RESTRAINTS ..............73
FRONTSEATS.................76
REAR SEATS ..................80
HEATED/VENTILATED SEATS .......84
STEERING WHEEL ..............85
OPERATING YOUR VEHICLE
ENGINE BREAK-IN RECOMMENDATIONS .87
HEADLIGHT SWITCH ............88
MULTIFUNCTION LEVER ..........90
WINDSHIELD WIPER AND WASHERS . . . 91
SPEED CONTROL ..............93
ADAPTIVE CRUISE CONTROL (ACC) ....96
FORWARD COLLISION WARNING (FCW) .100
AUTOMATIC TRANSMISSION .......101
PARK BRAKE .................103
AUTOMATIC TEMPERATURE
CONTROLS (ATC) .............105
PARKSENSE FRONT AND REAR PARK
ASSIST .....................107
PARKVIEW REAR BACK UP CAMERA —
IF EQUIPPED ................109
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED . . . . .............110
BLIND SPOT MONITORING ........113
TRI-PANE PANORAMIC SUNROOF —
IF EQUIPPED . . . ..............114
WIND BUFFETING ..............117
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM . . . 118
CYBERSECURITY ..............120
IDENTIFYING YOUR RADIO ........121
UCONNECT ACCESS ............121
UCONNECT 8.4/8.4 NAV ..........136
UCONNECT 8.4/8.4 NAV VOICE
RECOGNITION QUICK TIPS ........149
UCONNECT PHONE ............165
UCONNECT THEATER — IF EQUIPPED . . 174
STEERING WHEEL AUDIO CONTROLS . . 184
AUX/USB/MP3 CONTROL .........185
INSTRUMENT CLUSTER DISPLAY . . . . 186
PROGRAMMABLE FEATURES . . . . . . . 187
POWER INVERTER — IF EQUIPPED ....188
POWER OUTLETS ..............188
UTILITY
TRAILER TOWING .............191
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) . . . . . . 191
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE ..........193
WARNING/INDICATOR LIGHTS AND
MESSAGES ..................193
IF YOUR ENGINE OVERHEATS ......202
TIRE SERVICE KIT — IF EQUIPPED ....203
JUMP-STARTING ..............209
TOWING A DISABLED VEHICLE .....212
FREEING A STUCK VEHICLE .......214
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............215
EVENT DATA RECORDER (EDR) .....215
MAINTAINING YOUR VEHICLE
HOOD .....................216
ENGINE COMPARTMENT — HYBRID . . . 218
FLUIDCAPACITIES .............220
FLUIDS AND LUBRICANTS .........221
MAINTENANCE PROCEDURES ......222
MAINTENANCE SCHEDULE ........222
FUSES .....................227
REFUELING THE VEHICLE .........231
TIRE SAFETY INFORMATION .......234
TIRES — GENERAL INFORMATION . . . . 241
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES . . . 249
BULB REPLACEMENT ............251
CONSUMER ASSISTANCE
FCA US LLC CUSTOMER CENTER .....252
FCA CANADA INC. CUSTOMER CENTER . 252
ASSISTANCE FOR THE HEARING
IMPAIRED ..................252
PUBLICATIONS ORDERING ........252
REPORTING SAFETY DEFECTS IN THE
UNITEDSTATES ...............253
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES BY MOPAR . . 254
FAQ’S
FREQUENTLY ASKED QUESTIONS . . . 255
INDEX ...................256
TABLE OF CONTENTS

WELCOME FROM FCA US LLC
Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured that it
represents precision workmanship, distinctive styling, and high quality.
Your new FCA US vehicle has characteristics to enhance the driver's control under some driving
conditions. These are to assist the driver and are never a substitute for attentive driving. They can
never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your passengers.
Some of these should not be used when driving because they take your eyes from the road or
your attention from driving. Never text while driving or take your eyes more than momentarily off
the road.
This guide illustrates and describes the operation of features and equipment that are either
standard or optional on this vehicle. This guide may also include a description of features and
equipment that are no longer available or were not ordered on this vehicle. Please disregard any
features and equipment described in this guide that are not available on this vehicle. FCA US
reserves the right to make changes in design and specifications and/or make additions to or
improvements to its products without imposing any obligation upon itself to install them on
products previously manufactured.
This User Guide has been prepared to help you quickly become acquainted with the important
features of your vehicle. It contains most things you will need to operate and maintain the vehicle,
including emergency information.
The DVD includes a computer application containing detailed Owner's information which can
be viewed on a personal computer or MAC computer. The multimedia DVD also includes videos
which can be played on any standard DVD player (including the Uconnect Touchscreen Radios
if equipped with DVD player capabilities). Additional DVD operational information is located on
the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on www.chrysler.com/en/
owners/manuals.
FCA US is committed to protecting our environment and natural resources. By converting from
paper to electronic delivery for the majority of the user information for your vehicle, together we
greatly reduce the demand for tree-based products and lessen the stress on our environment.
INTRODUCTION
2

VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be
deleted and the name FCA Canada Inc. used in substitution (excluding legal lines).
WARNING!
• Pedals that cannot move freely can cause loss of vehicle control and increase the risk of
serious personal injury.
• Always make sure that objects cannot fall into the driver foot well while the vehicle is
moving. Objects can become trapped under the brake pedal and accelerator pedal causing
a loss of vehicle control.
• Failure to properly follow floor mat installation or mounting can cause interference with the
brake pedal and accelerator pedal operation causing loss of control of the vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Children should be warned not to touch the
parking brake, brake pedal or the transmission gear selector.
• Do not leave the key fob in or near the vehicle, or in a location accessible to children. A child
could operate power windows, other controls, or move the vehicle.
• Never use the ‘PARK’ position as a substitute for the parking brake. Always apply the
parking brake fully when parked to guard against vehicle movement and possible injury or
damage.
• Refer to your Owner's Manual for further details.
USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or chargers
may affect the performance of on-board wireless features including Keyless Enter-N-Go and
Remote Start range. If you are experiencing difficulties with any of your wireless features, try
disconnecting your aftermarket devices to see if the situation improves. If your symptoms persist,
please see an authorized dealer.
When it comes to service, remember that your authorized dealer knows your vehicle best, has
factory-trained technicians and genuine MOPAR® parts, and cares about your satisfaction.
INTRODUCTION
3

DRIVER COCKPIT
1. Power Window/Door Lock Switch Panel
2. Turn Signal/High Beams Lever (behind steering wheel) pg. 90
3. Instrument Cluster pg. 6
4. Windshield Wiper And Washers pg. 91
5. Keyless Enter-N-Go — Ignition pg. 30
6. Radio Hard Controls
CONTROLS AT A GLANCE
4

7. Identifying Your Radio pg. 121
8. Radio Hard Controls
9. Climate Controls pg. 105
10. Storage Compartment
11. Speed Controls pg. 93
12. Instrument Cluster Display Controls pg. 186
CONTROLS AT A GLANCE
5

INSTRUMENT CLUSTER
1. % Power Gauge
2. Efficiency Gauge
NOTE:
The gauge will change from green to yellow to orange as it moves in the Accel or Brake direction,
depending how quickly the driver is accelerating or braking, respectively.
3. Instrument Cluster Display
CONTROLS AT A GLANCE
6

4. Range To Empty
5. Fuel Gauge
Refer to “Instrument Cluster Descriptions” in “Getting To Know Your Instrument Panel” in your
Owner’s Manual at www.chrysler.com/en/owners/manuals/ for additional instrument cluster
description information.
(See page 193 for more Instrument Cluster Warning Light information.)
CONTROLS AT A GLANCE
7

HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage battery that is used to power the electric
powertrain systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle section of the vehicle, below and in front of
the second row seating. The high voltage battery is maintenance free and designed to last for the
life of the vehicle.
Lithium-ion batteries provide the following benefits:
• Lithium-ion batteries are much lighter than other types of rechargeable batteries of the same
size.
• Lithium-ion batteries hold their charge; they only lose approximately 3 percent of their charge
per month.
• Lithium-ion batteries have no memory, which means that you do not have to completely
discharge them before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged thousands of times.
High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located under the access panel, in front of the
second row passenger seating.
If your vehicle requires high voltage battery service, see your authorized dealer.
WARNING!
Never try to remove the high voltage service disconnect. The high voltage service disconnect
is used when your vehicle requires service by a trained technician at an authorized dealer.
Failure to follow this warning can cause severe burns or electrical shock that may result in
serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the life of your vehicle. See your authorized
dealer for information on the disposal of the battery if it should require replacement.
GETTING STARTED
8