Ciprico Media Vault U210-R User manual

Release Date: 01/08
Media Vault™
U320-R, U320-RX
User Manual

MediaVault U320-R, U320-RX User Manual
ii MV U320-R, MV U320-RX_Ciprico Inc.
Copyright
© 2008 Ciprico Inc. All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written consent of Ciprico Inc., 7003
W. Lake Street, Suite 400, St. Louis Park, MN 55426 USA.
Trademarks
U320-RTM U320-RXTM, MediaVaultTM, and the Ciprico Inc.TM name and logo are trademarks of
Ciprico Inc., which may be registered in some jurisdictions.
Apple®, Macintosh®, and MacPro®are trademarks of Apple Computer, Inc., in the US and
other countries, used under license.
Microsoft®and Windows®are trademarks of Microsoft Corporation in the US and other
countries, used under license.
Changes
The material in this document is for information only and is subject to change without notice.
While reasonable efforts have been made in the preparation of this document to assure its
accuracy, Ciprico Inc. assumes no liability resulting from errors or omissions in this
document, or from the use of the information contained herein.

MV U320-R, MV U320-RX_Ciprico Inc. iii
MediaVault U320-R, U320-RX User Manual
Notice
Although Ciprico Inc. has attempted to ensure the accuracy of this contents of this User
Manual, it is possible that this document may contain technical inaccuracies, or typographical
or other errors. Ciprico Inc. assumes no liability for any error in this publication, and for
damages, whether direct, indirect, incidental, consequential or otherwise, that may result
from such error, including, but not limited to loss of data or profits.
The published information in this User Manual is subject to change without notice. Ciprico
Inc. reserves the right to make changes in the product design, layout, and driver revisions
without notification to its users.
This version of the MediaVault MV U320-R, MV U320-RX User Manual supersedes all
previous versions.
Recommendations
This User Manual contains information about host adaptors. These specially approved host
adaptors are the only ones approved and recommended for use with the MV U320-R,
MV U320-RX.

MediaVault U320-R, U320-RX User Manual
iv MV U320-R, MV U320-RX_Ciprico Inc.
Contact Information
Ciprico Inc. has several support options for users of its products, in order to access
information and updates.
When you contact Ciprico Inc., please have the following information available:
• Product model and serial number
• A description of the problem/situation
• System configuration information, including: system type, operating system, host
adapter, and host adapter driver.
Technical and Sales Support
Telephone support 1-877-484-3797, extension 7
Web site http://www.ciprico.com
E-mail technical support [email protected]
Sales [email protected]
Postal address Ciprico Inc., 7003 W. Lake Street, Suite 400,
St. Louis Park, MN 55426 USA

MV U320-R, MV U320-RX_Ciprico Inc. v
MediaVault U320-R, U320-RX User Manual
Document Change History
Revision Level Date Changes
A January 2008 Initial release of this manual.

MV U320-R, MV U320-RX_Ciprico Inc. vi
MediaVault U320-R, U320-RX User Manual
Table of Contents
Chapter 1 - Safety
Safety Definitions 1-2
Safety Precautions 1-2
Important Safety Considerations 1-4
Safety Warning Labels 1-5
Important Safety Considerations: French and German Languages 1-6
Protecting Equipment and Data 1-8
First Aid: Electrical Shock 1-9
Chapter 2 - Introduction
About Your MV U320-R or MV U320-RX 2-2
Who Should Use This Manual 2-4
Chapter 3 - Getting Started
Unpacking 3-2
Checking the Package Contents 3-3
Inspection 3-4
Chapter 4 - Installation
Hardware Installation and Configuration 4-2
Racking Mounting: MV U320-R Only 4-2
Tower Configuration: MV U320-RX 4-3
Compatible SCSI Host Adaptors 4-5
SCSI In/Out Connections 4-6
Daisy Chaining 4-10
DIAG - Diagnostic Port 4-14
Editing System Requirements 4-14

MediaVault U320-R, U320-RX User Manual
vii MV U320-R, MV U320-RX_Ciprico Inc.
Chapter 5 - Operations
Operational Functions 5-2
Components 5-3
Unit Power-Up Sequence 5-12
LED Power-On Sequence 5-12
Mode (RAID Type) Functions 5-13
Changing the SCSI ID 5-16
Changing the Mode 5-17
Mode Set Button 5-19
Audible Alarm 5-20
Chapter 6 - Configuration
Formatting and Partitioning 6-2
Macintosh OS X Partition/Format 6-3
Preparing a Single-Channel MV U320-R or MV U320-RX Max 6-3
Preparing a Pair of MV U320-R Units or a Dual Channel MV U320-RX
(striping) 6-10
Windows 2000/2003/XP Partition/Format 6-17
Preparing an MV U320-R or MV U320-RX 6-17
Preparing a Single (Unstriped) MV U320-R 6-26
Preparing Two (Striped) MV U320-R Units or
an MV U320-RX 6-35
Using the Ciprico Inc. WINLDM Utility 6-41
Maximum Scatter-Gather List (SGList) 6-46
Chapter 7 - Problem Solving
Problem Solving Issues & Answers 7-2
Frequently Asked Questions 7-4

MV U320-R, MV U320-RX_Ciprico Inc. viii
MediaVault U320-R, U320-RX User Manual
Chapter 8 - Maintenance
Disk Drive Module Replacement 8-2
Remove the Front Panel: MV U320-R 8-3
Remove the Front Panel: MV U320-RX 8-5
Remove the Disk Drive Module 8-6
Install and Rebuild a Disk Drive Module 8-7
Appendix A - Product Information
Specifications A-2
Model Numbering A-3
Video Resolution Data A-4
RAID Compatibility A-5
Appendix B - Compliance Statements
FCC Compliance Statement B-2
Industry Canada Compliance Statement B-3
CE Compliance Information B-3
European Union Compliance Statement B-4
TuV Rheinland Compliance Statement B-4
Appendix C - Updates
Firmware Updates C-2

MediaVault U320-R, U320-RX User Manual
ix MV U320-R, MV U320-RX_Ciprico Inc.
Appendix D - Limited Warranty and Return Parts Policy
Limited Warranty D-2
Disclaimers of Warranty and Limitations of Remedy D-3
Inspection and Acceptance D-3
Advanced Replacement Option D-4
Customer Responsibilities for MV U320-R or MV U320-RX Usage and
Damage D-4
Return Parts Policy D-5
What Items to Return D-6
How to Return the Product D-7
Repaired Parts and Return Shipment D-7
Glossary
Index

MV U320-R, MV 320-RX_Ciprico Inc. 1-1
Chapter 1 Safety
In this chapter…
Safety Definitions........................................................................................... 1-2
Safety Precautions ........................................................................................ 1-2
Important Safety Considerations ................................................................... 1-4
Safety Warning Labels................................................................................... 1-5
Important Safety Considerations: French and German Languages .............. 1-6
Protecting Equipment and Data..................................................................... 1-8
First Aid: Electrical Shock .............................................................................. 1-9
This section includes general safety precautions, specific Ciprico Inc.
precautions, and first aid information. Read this material carefully before
working on any components of the MediaVault U320-R or U320-RX
(hereafter referred to as the MV U320-R or MV U320-RX).
Read and keep this User Manual for future reference.

Safety MediaVault U320-R, U320-RX User Manual
1-2 MV U320-R, MV 320-RX_Ciprico Inc.
Safety Definitions
The following types of safety precautions appear in this manual:
Safety Precautions
WARNING: Denotes the possibility of serious damage
to equipment and/or serious injury to self.
CAUTION: Denotes the possibility of minor to severe
damage to equipment and/or possible injury to self.
WARNING: Before installing and using the
MediaVault U320-R, U320-RX User Manual
read all instructions and caution markings on
the equipment.
WARNING: To reduce the risk of electrical
shock, disconnect AC power from the
MV U320-R or MV U320-RX before attempting
any maintenance or cleaning.
WARNING: Do not expose the MV U320-R or
MV U320-RX to any liquids.
WARNING: To reduce risk of fire hazard, do
not cover or obstruct the ventilation openings

MV U320-R, MV 320-RX_Ciprico Inc. 1-3
MediaVault U320-R, U320-RX User Manual Safety
WARNING: To avoid a risk of fire and electric
shock, make sure that existing wiring is in
good condition and that the wire is not
undersized. Do not operate the MV U320-R or
MV U320-RX with damaged or
substandard wiring.
WARNING: Do not operate the MV U320-R or
MV U320-RX if it has received a sharp blow,
been dropped, or has been damaged in any
way.
WARNING: Use only attachments
recommended or sold by Ciprico. Doing
otherwise might result in a risk, improper
operation or injury.
CAUTION: Do not upgrade your
system if there are any tasks (such as a
rebuild) running on any of the arrays.
CAUTION: Deleting a stripe set from the host
operating system permanently destroys all
data. This action cannot be undone; all data
will be lost.
CAUTION: When a task is cancelled, data that
is in the part of the task that did not finish
could be lost on the destination array.

Safety MediaVault U320-R, U320-RX User Manual
1-4 MV U320-R, MV 320-RX_Ciprico Inc.
Important Safety Considerations
TABLE 1-1. Safety Considerations.
Consideration Risk/Description
Servicing the Unit Do not attempt to service this unit yourself other than the removal of the front
panel, and the disk drive modules (and the power modules on an MV U320-
RX). See Figure 1-1.
Risk of Shock The power supplies are removable. Hazardous voltage levels are maintained
on each removable module. After disengaging, do not completely remove the
power supply module for 30 seconds to permit power dissipation.
Risk of Damage The power supplies are removable. After disengagement of power supply, wait
30 seconds before re-engagement.
Use Near Liquids Do not use the MV U320-R or MV U320-RX unit near any liquids.
Unstable surfaces Do not place this unit on an unstable cart, stand, bracket or table. The unit
might fall, causing serious injury and damage to the unit.
Ventilation Do not block the front or rear ventilation. Proper airflow is required to ensure
reliable operation and to protect the product from over heating.
Grounding power
plug
Do not defeat the safety purpose of the grounding power plug. Use a
grounding type power outlet and the power connector intended for the unit.
The power cord should be routed so that they are not likely to be walked on or
pinched by items placed upon or against them.
Power cord The power cord provided is for North America use only. Outside of North
America the proper power cord must be procured and used.

MV U320-R, MV 320-RX_Ciprico Inc. 1-5
MediaVault U320-R, U320-RX User Manual Safety
Safety Warning Labels
The following safety labels are located on the MV U320-R or
MV U320-RX.
FIGURE 1-1. Hazardous Voltage Inside Warning Label.

Safety MediaVault U320-R, U320-RX User Manual
1-6 MV U320-R, MV 320-RX_Ciprico Inc.
Important Safety Considerations: French and German
Languages
Les Considérations importantes de Sûreté
Pas la tentative pour entretenir cette unité. L'ouverture ou enlever la
couverture vous exposera aux tensions dangereuses ou aux autres
dangers.
Ne pas utiliser cette unité près de l'eau - tel que; la baignoire, le lavabo,
l'évier de cuisine ou le baquet de lessive, dans un sous-sol mouillé de
proche une piscine.
Ne pas placer cette unité sur une charrette instable, une position, un
crochet ou une table. L'unité peut tomber, causant la blessure et les
dommages sérieuse à l'unité.
Ne pas bloquer le devant et la ventilation postérieure. Le flux d'air correct
est exigé assurer l'opération fiable et protéger le produit de par-dessus le
chauffage.
Ne pas battre le but de sûreté de la prise de courant mettree à terre.
Utiliser une sortie de pouvoir qui met à la terre et l'arrivée secteur a projeté
pour l'unité. Le cordon d'alimentation devrait être mis en déroute pour
qu'ils ne sont pas probables être marché sur ou pincé par les articles
placés sur ou contre eux.
Le cordon d'alimentation fourni est pour l'usage d'Amérique du nord
seulement. Hors de l'Amérique du nord que le cordon d'alimentation
correct doit être procuré et doit être utilisé.

MV U320-R, MV 320-RX_Ciprico Inc. 1-7
MediaVault U320-R, U320-RX User Manual Safety
Wichtige Sicherheitsberücksichtigungen
Versuchen Sie nicht, diese Einheit zu warten. Öffnen oder Herausnehmen
der Decke werden Sie zu gefährlichen Spannungen oder anderen
Gefahren entblößen.
Benutzen Sie dieses Einheit nahes Wasser nicht - wie zum Beispiel;
Badewanne, washbowl, Küche Ausguß oder Wäscherei Wanne, in einem
nassen Kellergeschoß von nahe einem schwimmenden Teich.
Stellen Sie diese Einheit auf einen unsicheren Wagen, Gestell, Bügel oder
Tisch nicht. Die Einheit kann fallen, verursachend ernste Verletzung und
Schaden an der Einheit.
Hemmen Sie die Front und die hintere Belüftung nicht. Passender
Luftstrom ist erfordert, zuverlässigen Betrieb zu sichern, und, das Produkt
von über Heizung zu schützen.
Besiegen Sie den Sicherheitszweck Stöpsel der Erdungskraft nicht.
Benutzen Sie einen Erdungstyp Netzanschluß und den Kraft Verbinder
haben vorgehabt für die Einheit. Das Netzkabel sollte umgeleitet werden,
damit sie nicht wahrscheinlich sind, auf gelaufen zu werden, oder
zusammengedrückt durch Punkte, die auf oder gegen sie gestellt werden.
Netzkabel hat für Nördlich Amerika Gebrauch nur versorgt ist. Außerhalb
Nördlich Amerikas des passenden Netzkabels muß verschafft werden und
muß benutzt werden.
-

Safety MediaVault U320-R, U320-RX User Manual
1-8 MV U320-R, MV 320-RX_Ciprico Inc.
Protecting Equipment and Data
Backing Up Data
Creating or deleting disk arrays destroys existing data on the drives.
Always back up the data on the drives and save it to a server or hard-drive
before attaching the drives to the controller.
Electrostatic Discharge (ESD)
Static electricity can destroy sensitive electronic components inside a
computer. Follow these procedures to prevent damage due to ESD:
• When unpacking a static-sensitive component from the shipping carton,
do not remove the component from the anti-static bag until you are
ready to install the component. Before you unwrap the anti-static
packaging, touch an unpainted metal surface to discharge static
electricity from your body.
• When transporting a static-sensitive component, place it in an anti-static
container or packaging
• Before touching any computer part, discharge any static charge your
might have accumulated. Wear an ESD strap, stand on an ESD mat, or
periodically touch an unpainted metal surface, such as the card-slot
openings of the computer chassis.
IMPORTANT: The top and side surfaces of the MV U320-RX is
painted, not metallic. It is safe to touch them.
• Do not remove the MV U320-R or MV U320-RX from its protective bag
until you are properly grounded.
• Handle the MV U320-R or MV U320-RX by its edges.
• Do not touch any pin or connector on the MV U320-R or MV U320-RX.

MV U320-R, MV 320-RX_Ciprico Inc. 1-9
MediaVault U320-R, U320-RX User Manual Safety
First Aid: Electrical Shock
IMMEDIATE action must be initiated after a person has received an
electrical shock. Obtain immediate medical assistance if available.
The source of the shock must be immediately removed by either shutting
down the power or removing the victim from the source.
If it is not possible to shut off the power, the wire should be cut with either
an insulated instrument or by a rescuer wearing electrically insulated
gloves and safety glasses. Whichever method is used do not look at the
wire while it is being cut. The ensuing flash can cause burns and
blindness.
If the victim has to be removed from a live circuit, pull the victim off with a
non-conductive material.
DO NOT TOUCH the victim! You can receive a shock from current flowing
through the victim’s body.
Use the victim’s coat, a rope, wood, or loop your belt around the victim’s
leg or arm and pull the victim off.
After separating the victim from power source, check immediately for the
presence of a pulse and respiration.
If a pulse is not present, start CPR (Cardio-Pulmonary Resuscitation) and
call for emergency medical assistance. If a pulse is present, respiration
may be restored by using mouth-to-mouth resuscitation, but call for
emergency medical assistance.

MV U320-R, U320-RX_Ciprico Inc. 2-1
Chapter 2 Introduction
In this chapter…
About Your MV U320-R or MV U320-RX.......................................................... 2-2
Who Should Use This Manual .......................................................................... 2-4

Introduction MediaVault U320-R, U320-RX User Manual
2-2 MV U320-R, U320-RX_Ciprico Inc.
About Your MV U320-R or MV U320-RX
Congratulations on purchasing the MV U320-R or MV U320-RX from
Ciprico Inc., a leader in performance, quality, and storage for video editing
and storage.
The main features of the units are indicated in Table 2-1 and Table 2-2.
MV U320-R Features
TABLE 2-1. Features of the MV U320-R.
Feature Number or Value
Number of RAID controllers 1
Number of removable disk modules 5
Number of Ultra320 SCSI channels 1
Internal data rate 306 MBytes/sec
Burst rate (maximum) 320 MBytes/sec
Sustained data rate 200 MBtyes/sec
Mode Select Switch Allows switching between RAID 0 or RAID 3 modes
Data protection (built-in) RAID 3 mode
Real Time RAID RTR reconstructs data “on the fly” if a drive “glitches”
High Definition Turbo HDT ensures 200 Mbytes per second per channel
(with a reduction of capacity)
Ultra320 SCSI interface Compatible with Ultra320/Ultra160/Ultra 2/LVD, Single Ended,
Ultra Wide, Fast, SCSI-3, SCSI-2, SCSI interface and protocol
Daisy chain Daisy chain of multiple SCSI devices with the built-in in and out
SCSI connectors
Fans Multiple cooling fans
Serial port Serial port for detail level maintenance and support.
Alarm Audible Alarm and LED indicators.
Functionality Easy user selection of functionality via Mode Selection and
Mode Set switches. No complicated software setup or
maintenance