cleer ALLY PLUS User manual

Quick Start Guide | User Manual | Warranty Card
ENGLISH
ALLY PLUS
TRUE WIRELESS NOISE CANCELING HEADPHONE

INTRODUCTION
QUICK START GUIDE
USER MANUAL
1. Bluetooth pairing
2. Volume control
3. Noise Cancellation Mode and
Ambient Mode
4. Bluetooth call and playback control
5. Charging
6. LED Behavior
7. Specifications
WARRANTY
NOTICE
CONTENTS
2
3
4
5
5
6
6
7
8
9
10

32
Cleer ALLY PLUS
Bluetooth
PAIR
Bluetooth Cleer ALLY PLUS
Bluetooth Bluetooth
ON
2. Find “Cleer ALLY PLUS” on the
Bluetooth device list to pair the first
earbud
4. Enjoy your ALLY PLUS
3. After a few seconds, a Bluetooth
pairing request pop-up window will
appear, press “PAIR” to connect the
second earbud
1. ALLY PLUS will power ON
automatically when removed from the
charging case
* ALLY PLUS will go into pairing mode
automatically when powered ON for
the first time (if you need to manually
go into pairing mode, please follow
the steps on page 4)
** ALLY PLUS will automatically connect
to the last connected device if it is in
range and available for pairing
ALLY PLUS
QUICK START GUIDE
ALLY PLUS
INTRODUCTION
ALLY PLUS
True wireless noise canceling headphone
with charging case
Quick start guide / User
manual / Warranty card
(This booklet)
Soft
pouch
Ear-tips
XS / S / L / XL
*M size ear-tips
are attached to
ALLY PLUS in-box
Box contents
Overview
LED indicator
USB-C
Connector
Touch pad
Charging cable
USB-C to USB-A

54
Bluetooth Cleer ALLY PLUS
Bluetooth Bluetooth
ON
Cleer ALLY PLUS
Bluetooth
PAIR
Volume +
Volume -
RL /
RL /
1. Bluetooth pairing
Pairing Mode
1. Remove both earbuds from the
charging case
2. Press the touch pad on either earbuds
3 times, on the third press hold for 2s
3. Select your “Cleer ALLY PLUS” on the
Bluetooth device list to pair the first
earbud
4. After a few seconds, a Bluetooth
pairing request pop-up window will
appear, press “PAIR” to connect the
second earbud
5. ALLY PLUS is now paired
*To clear the pairing record of your ALLY PLUS:
1. Remove both earbuds from the charging case 2. Put
both earbuds into pairing mode 3. Press and hold the
touch pad until the LEDs on the earbuds flash red 3
times 4. Return the earbuds to the charging case and
leave them there for 10 seconds 5. The pairing record
is now cleared
ALLY PLUS
USER MANUAL
3. Noise Cancellation Mode and Ambient Mode
Press
once
x1
Cycle thru Noise Cancellation
Mode ON, Ambient Mode ON
and ALL OFF
ALLY PLUS
USER MANUAL
Noise Cancellation Mode: Our noise canceling
technology and optimized passive isolation can
suppress wide-band ambient noise
Ambient Mode: Allows you to hear sounds
around you even while wearing your ALLY PLUS
*ALLY PLUS is set to Noise Cancellation
Mode when powered ON
x3 00:02
>
2. Volume control

76
RL /
RL /
ALLY PLUS
USER MANUAL
Press twice
x2
Press and
hold 1s
Press and
hold 2s
Music: Play / Pause
Call: Pick / Hang up call
Reject incoming call
Trigger default voice
assistant
5. Charging
ALLY PLUS
USER MANUAL
4. Bluetooth call and playback control
Power on but not connected
with any device
Power on and connected
with device
Pairing mode
Battery low when not connected
with any device
Battery low when connected
with device
Charging (battery level 0-49%)
Charging (battery level 50-99%)
Battery fully charged
Being charged
Battery Level 100%
Battery Level 50% - 99%
Battery Level 25% - 50%
Battery Level 1% - 25%
Not being charged
Battery Level 100%
Battery Level 50% - 99%
Battery Level 25% - 50%
Battery Level 1% - 25%
6. LED Behavior
Connect ALLY PLUS to a power
source with the provided USB-C
cable
5 minutes of charge time equals
1 hour of playtime. Up to 20 hours
of playtime.
LED OFF

98
This Limited Warranty shall not apply to: (a) consumable parts, such as batteries that are
designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken
plastic on ports; (c) defects caused by normal wear and tear or otherwise due to the normal
aging of the device; (d) damage caused by accident, negligence, abuse, misuse, fire,
earthquakes, acts of God or damage resulting from liquid outside of the approved levels; (e)
damage caused by operating the device outside Cleer Limited published guidelines; (f) damage
caused by service performed by anyone who is not a representative of Cleer Limited or a Cleer
Limited authorized service provider; (g) Products whose seals are tampered; (h) Products whose
serial numbers have been removed or defaced from such Product; (i) modifications, alterations or
repairs to the Product made by a party other than Cleer Limited or a party authorized by Cleer
Limited; (j) any failure by End User or a third party to comply with environmental and storage
requirements for the Product specified by Cleer Limited, including, without limitation,
temperature or humidity ranges; or (k) use of the Product in combination with any third-party
devices or products that have not been provided or recommended by Cleer Limited.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES OR CONDITIONS RELATING TO THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, AND CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR
PURPOSE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF
TRADE AND AGAINST HIDDEN DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW.
CLEER LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET CUSTOMER’S
REQUIREMENTS OR THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER
LIMITED OR ELSEWHERE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS
WARRANTY.
ALLY PLUS
WARRANTY
Cleer Limited Warranty
Cleer Limited warrants this product against defects in material or workmanship for (1) year as set
forth below when purchased directly from Cleer Limited or a Cleer Limited retailer. Pursuant to
this Limited Warranty, Cleer Limited will, at its option, (i) repair the product using new or
refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of
this Limited Warranty, “refurbished” means a product or part that has been returned to its
original specifications. In the event of a defect, these are your exclusive remedies.
Labor: For a period of (1) year from the original date of purchase of the product (“Labor
Warranty”), Cleer Limited will, at its option, repair or replace with new or refurbished product,
product determined to be defective. If Cleer Limited elects to replace the product after this Labor
Warranty has expired but while the parts warranty is still in eect, it will do so for the applicable
labor charge.
Parts: For a period of (1) year from the original date of purchase of the product (“Parts Warranty”),
Cleer Limited will supply new or refurbished replacement parts in exchange for parts determined
to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does
not cover technical assistance for hardware or software usage and it does not cover any
software products whether or not contained in the Product; any such software is provided “AS
IS” unless expressly provided for in any enclosed software Limited Warranty. Please refer to the
End User License Agreements included with the Product for your rights and obligations with
respect to the software.
Instructions: To obtain warranty service, you must deliver the Product, freight prepaid, in either
its original packaging or packaging aording an equal degree of protection to the original Cleer
Limited retailer (point of purchase) or Cleer Limited Customer Service. It is your responsibility to
backup any data, software or other materials you may have stored or preserved on your unit. It is
unlikely that such data, software or other materials will be lost or reformatted during service and
Cleer Limited will not be responsible for any such damage or loss. A dated purchase receipt from
Cleer Limited or a Cleer Limited retailer is required. For specific instructions on how to obtain
warranty service for your product,
Visit the Cleer Limited website: www.cleeraudio.com
Following warranty service your original Product or a replacement Product will be returned to
you as your Product was configured when originally purchased.
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part
or replacement product for the remainder of the original Limited Warranty period or for (90) days,
whichever is longer. Any parts or product replaced under this Limited Warranty will become
property of Cleer Limited.
ALLY PLUS
USER MANUAL
7. Specifications
Driver:
Audio CODEC support:
Frequency response range:
Connections
Battery charging:
Playback time:
Support:
Bluetooth transmission
frequency range:
Bluetooth transmission power:
Water resistance rating:
Weight:
10mm neodymium dynamic driver
SBC, AAC, aptX
20 - 20,000Hz
USB-C cable for case charging
A 5-minute charge delivers up to 1-hour
playback; less than 2 hours for a full charge
(when charging unit via USB-C cable and
charging case)
Up to 10 hours, up to additional 20 hours with
charging case
BT 5.0, A2DP v1.3, AVRCP v1.6, HFP v1.7, HSP
v1.2
2.402-2.480GHz
<8.0dBm
IPX4 (for earbuds only)
6.6g (per earpiece), 79.6g (both earpieces and
case)

1110
ALLY PLUS
NOTICE
This Limited Warranty shall not apply to: (a) consumable parts, such as batteries that are
designed to diminish over time, unless failure has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken
plastic on ports; (c) defects caused by normal wear and tear or otherwise due to the normal
aging of the device; (d) damage caused by accident, negligence, abuse, misuse, fire,
earthquakes, acts of God or damage resulting from liquid outside of the approved levels; (e)
damage caused by operating the device outside Cleer Limited published guidelines; (f) damage
caused by service performed by anyone who is not a representative of Cleer Limited or a Cleer
Limited authorized service provider; (g) Products whose seals are tampered; (h) Products whose
serial numbers have been removed or defaced from such Product; (i) modifications, alterations or
repairs to the Product made by a party other than Cleer Limited or a party authorized by Cleer
Limited; (j) any failure by End User or a third party to comply with environmental and storage
requirements for the Product specified by Cleer Limited, including, without limitation,
temperature or humidity ranges; or (k) use of the Product in combination with any third-party
devices or products that have not been provided or recommended by Cleer Limited.
LIMITATION ON DAMAGES: CLEER LIMITED SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THIS WARRANTY.
DISCLAIMER: THE LIMITED WARRANTY SET FORTH HEREIN IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES OR CONDITIONS RELATING TO THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, AND CLEER LIMITED EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR
PURPOSE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF
TRADE AND AGAINST HIDDEN DEFECTS, TO THE FULLEST EXTENT PERMITTED BY LAW.
CLEER LIMITED DOES NOT WARRANT THAT THE PRODUCT WILL MEET CUSTOMER’S
REQUIREMENTS OR THAT USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CLEER
LIMITED OR ELSEWHERE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS
WARRANTY.
Recycling
Your product is designed and manufactured with high quality materials and
components, which can be recycled and reused. When you see the crossed out
wheel bin symbol attached to a product, it means the product is covered by the
European Directive 2002/96 EC:
Never dispose of your product with other household waste. Please inform yourself
about the local rules on the separate collection of electrical and electronic
products. The correct disposal of your old product helps prevent potentially
negative consequences on the environment and human health. Your product
contains batteries covered by the European Directive 2006/66/EC, which cannot
be disposed of with normal household waste.
The device complies with RF specifications when the device used at 0mm from your body.
Hereby, Cleer Limited. Declares that the product compliance with essential requirements and
other relevant provisions of Directive 2014/53/EU.
Compliance with FCC rules
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure requirement.
The device can be used in portable exposure condition without RF restriction.
ALLY PLUS
WARRANTY
Cleer Limited Warranty
Cleer Limited warrants this product against defects in material or workmanship for (1) year as set
forth below when purchased directly from Cleer Limited or a Cleer Limited retailer. Pursuant to
this Limited Warranty, Cleer Limited will, at its option, (i) repair the product using new or
refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of
this Limited Warranty, “refurbished” means a product or part that has been returned to its
original specifications. In the event of a defect, these are your exclusive remedies.
Labor: For a period of (1) year from the original date of purchase of the product (“Labor
Warranty”), Cleer Limited will, at its option, repair or replace with new or refurbished product,
product determined to be defective. If Cleer Limited elects to replace the product after this Labor
Warranty has expired but while the parts warranty is still in eect, it will do so for the applicable
labor charge.
Parts: For a period of (1) year from the original date of purchase of the product (“Parts Warranty”),
Cleer Limited will supply new or refurbished replacement parts in exchange for parts determined
to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does
not cover technical assistance for hardware or software usage and it does not cover any
software products whether or not contained in the Product; any such software is provided “AS
IS” unless expressly provided for in any enclosed software Limited Warranty. Please refer to the
End User License Agreements included with the Product for your rights and obligations with
respect to the software.
Instructions: To obtain warranty service, you must deliver the Product, freight prepaid, in either
its original packaging or packaging aording an equal degree of protection to the original Cleer
Limited retailer (point of purchase) or Cleer Limited Customer Service. It is your responsibility to
backup any data, software or other materials you may have stored or preserved on your unit. It is
unlikely that such data, software or other materials will be lost or reformatted during service and
Cleer Limited will not be responsible for any such damage or loss. A dated purchase receipt from
Cleer Limited or a Cleer Limited retailer is required. For specific instructions on how to obtain
warranty service for your product,
Visit the Cleer Limited website: www.cleeraudio.com
Following warranty service your original Product or a replacement Product will be returned to
you as your Product was configured when originally purchased.
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part
or replacement product for the remainder of the original Limited Warranty period or for (90) days,
whichever is longer. Any parts or product replaced under this Limited Warranty will become
property of Cleer Limited.

12
Register your product and get support at www.cleeraudio.com
©2019 Cleer Limited. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Cleer Limited is under license. Other trademarks and trade names
are those of their respective owners.
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm is a
trademark of Qualcomm Incorporated, registered in the United States and other countries, used
with permission. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in
the United States and other countries, used with permission.
Made in China.
ALLY PLUS
NOTICE

Find this user manual on
www.cleeraudio.com
Follow us on social media @Cleersound