CloudGate CG0124 User manual

CloudGate User Guide
CloudGate LTE WW Rev 4
(CG0124)

Table Of Content
1. CloudGate LTE WW Rev 4 (CG0124) .................................................................................... 3
1.1. Main Board ......................................................................................................................... 5
1.2. Front and Back View ........................................................................................................... 6
1.3. LED Indicators
...................................................................................................................... 8
1.4. Ethernet Interface ............................................................................................................. 10
1.5. Power Requirements ......................................................................................................... 12
1.6. Micro SIM Card Interface .................................................................................................. 15
1.7. Environmental Specs ......................................................................................................... 16
1.8. Certifications & Approvals ................................................................................................ 17
1.9. Last Gasp Battery .............................................................................................................. 23

Last updated on 13/09/2019
CloudGate LTE WW Rev 4
Model: CG0124
The CloudGate LTE WW Rev 4 is a 4G multiband M2M gateway providing internet
connectivity at LTE Cat 3 data rates.
Customs code (used for shipping) for CloudGate LTE WW Rev 4 is 8517620090.
The base unit is designed around a main board and a WWAN module. It's main features
are listed in the table below:
Feature Description
WWAN LTE LTE FDD: B1, B2, B3, B4, B5, B7, B8,
B12, B13,
B18, B19, B20, B26, B28
TDD: 38
Maximum connectivity speed:
LTE DL 150 Mbps, UL50 Mbps
WWAN 3G/2G UMTS/HSDPA/HSUPA/HSPA+:
800-850/
900/AWS
(1700/2100)/1800/1900/2100 MHz
(B1, B2, B4, B5, B6, B8, B19)
Maximum connectivity speed: DC-
HSPA+ DL 42 Mbps, UL 5,76 Mbps
RX diversity: Simultaneous
Equalization and Rx Diversity on all
bands
GPS Standalone GPS
Wideband GPS processing (20MHz)
for improved
measurement accuracy
Passive/active GPS antenna support
Antenna connectors 1 x SMA: WWAN Main
1 x SMA: WWAN Div/GPS
Ethernet
(IEEE 802.3)
2x 10/100Mb/s RJ45 Connector
Visual indicators Three 3 color LEDs showing system
status and signal strength
SIM Micro SIM
USIM/SIM connection – Class B and
Class C
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Feature Description
MicroSD card reader For additional storage (FAT32).
Located underneath the Cellular
modem PCB inside the CloudGate.
Power input DC input voltage: 9-33 V DC
Connector type: Micro-Fit 3.0™,
Dual row, 4 position
RTC 5 days
timed wakeup yes
Last Gasp Optional
Expansion Card Slots front and back
Metal case Aluminum housing
Dimensions: 115 x 105 x 45 mm
(excluding antenna connectors)
Weight: 285g
Mounting: bulkhead - 6 x M4
mounting holes or DIN rail with
adapter
Environmentals Operating temperature: -30°C to
70°C (*)
Storage temperature: -40°C to 85°C
Humidity operational: 5% - 95% non
condensing
Certification CE, FCC, IC, PTCRB
Standard compliance ROHS, Reach, WEEE
CloudGate Universe Device can be configured OTA
using CloudGate Universe
(*) See Safety Warning in the Environmental Specifications section
A more detailed hardware description can be found in the corresponding subsections.
A datasheet of the CloudGate LTE WW Rev 4 can be found here.
The CloudGate LTE WW Rev 4 has two expansion card slots that allow to insert a variety
of expansion cards.
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1.1.1. Main Board
The CloudGate LTE WW Rev 4 is designed around a main board and a 4G WWAN
module. The processor on the main board controls all the interfaces. The WWAN
module provides the wireless connectivity to to the internet.
The block diagram shows the overview.
Main Board Block Diagram (PDF)
Power Input
V_PWR: min 9V DC, max 33V DC
Internal Power Supply
Power input: V_PWR, min 9V DC, max 33V DC
Stable 3.4V power rail
Reverse polarity protection
Over-voltage protection up to 60V
Current limiter at 1.2A
One-time fuse of 2A
Main Board Processor
Freescale i.MX280 @ 450 MHz
128 MB RAM
512 MB Flash memory
30MB Application partition
270MB free data partition
Connector
2x RJ45 Ethernet interface (WAN / LAN)
1x SMA WWAN Main
1x SMA WWAN Div / GPS
WWAN module
The WWAN module in the LTE WW Rev 4 is the Quectel EG25-G.
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1.2. Front and Back View
The CloudGate Base Unit is assembled in the top half of the device. The bottom half is
available to insert expansion cards.
The front and back side of the CloudGate housing are closed by means of metal
panels that are secured with Torx T10 screws.
The top panels are designed by Option and cannot be changed, since they provide
the interfaces of the base unit. The bottom panels can be customized to match the
external interfaces of the expansion card.
Front View
1 WWAN Diversity and GPS
antenna connector
SMA-female
2 2x Ethernet port 10/100 Mbps RJ-45
3 WWAN Main antenna
connector
SMA-female
4 Torx T10 screws -
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Expension Card slot Front Card
Back View
1 Power connector 9-33 VDC
Micro-Fit 3.0, dual
row, 4 circuits
2 Reset button The explanation on
how to use the reset
button is written
down here
Expansion Card Slot Back Card
Behind the top back panel there is a socket for insertion of a SIM card.
Please also refer to the section about the SIM Card Interface for more details.
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1.2.3. LED Indicators
CloudGate LTE Rev 4 has three LED indicators:
LED Description
System State Indicates successful power on and device
readiness
Off: no power
Orange: booting
Red: error
Green: on
Green flashing: n/a
WWAN State Indicates 3G/4G interface availability and
use
Off: no power or not connected
Orange: on, not connected
Red: WWAN error
Green: on, connected
Green flashing: data traffic
WWAN Signal Strength Indicates 3G/4G interface signal strength
Off: no power or not connected
Red: bad signal strength
< -111dbm when connected to 4G
< -104dBm when connected to 3G
Orange: moderate signal strength
>= -111dbm & < -94dbm when
connected to 4G
>= -104dbm & < -94dbm when
connected to 3G
Green: good signal strength (>= -94dbm)
Special LED functions:
During a software download from CloudGate Universe
When the CloudGate is downloading new firmware from the CloudGate Universe the
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LED behaviour is different compared to normal behaviour. In this situation the LEDs are
moving fast from left to right and back. The colors of the LEDs indicate the next:
Orange: A new firmware is being downloaded
Green: The download was successful. (This will be followed by a reset of the
CloudGate)
Red: The download was not successful.
During the bootup process
When the CloudGate is booting up, the System State LED behaviour is different
compared to normal behaviour. In this situation the System State LED flashes red and
orange. This process is expected behavior and can take up to a minute.
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CloudGate CG0124 has two ethernet ports located on the front side. When looking at
the device, the left port is WAN (DHCP) and the right port is LAN. Following specs are for
both ports.
Ethernet Interface
RJ-45 receptacle tab on top
10/100 Mbps
100BASE-TX
Auto-MDIX
Pinout
Yellow LED:
Active when operating speed is 100 Mbps
Inactive when operating speed is 10 Mbps or when not connected
Green LED:
Active when valid links are detected
Blinks when activity is detected
Inactive when not connected
Pin # Function
1 TX/RX+
2 TX/RX-
3 RX/TX+
4 Not used
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Pin # Function
5 Not used
6 RX/TX-
7 Not used
8 Not used
IMPORTANT: The auto-MDIX feature is always activated on the CloudGate. This feature
automatically detects the required cable connection type (straight or crossed), and
configures the connection appropriately, removing the need for crossover cables.
In order for auto-MDIX to work correctly, auto-negotiation (auto speed and auto
duplex) must be enabled on both sides of the link. Note that auto negotiation is always
active on the CloudGate.
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1.2.5. Power Requirements
Base Unit Power Supply
The symbol on the label at the bottom side of the CloudGate shows the power
requirements:
Input voltage must be between 9V - 33V DC
Internal electronic fuse limits the input current to 1.2A
For the power cable between the external power supply unit and the CloudGate
Option recommends to use a power cable that has a wire thickness of 22 AWG!
SAFETY WARNING
This CloudGate operates on DC power provided by a DC power supply or by an AC
power adapter. Only use power supplies in the range 9-33V DC and make sure the
product is installed near a power outlet that is easily accessible.
When using the KNX card, only use a 24Vdc power supply.
SAFETY WARNING
When using an AC adapter make sure that the ambient temperature doesn’t exceed
the specified temperature limits of the AC adapter.
SAFETY WARNING
The CloudGate is regarded a Class III equipment: this means that the protection against
electrical shock is provided by means of power supplied by an SELV (Safety Extra Low
Voltage) circuit and that the CloudGate does not generate hazardous voltages within
itself.
When using an AC power adapter make sure it provides protection against electrical
shock, class II, and that it is certified for the country where it will be used.
As a reference, the power supply available from Option has the following parameters:
Output voltage 12V DC
Max output current 1A
In case you would like to use an industrial power supply Option recommends the next:
http://www.us.tdk-lambda.com/ftp/Specs/dspa.pdf
It can be sourced through Farnel, Mouser, Digikey, ...
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Power Connector
The power connector is a Micro-Fit connector from Molex (MX-43025-0400)
Power Connector Drawing (PDF)
Power Connector Datasheet (PDF)
Pinout
The following drawing shows the pinout of the power connector, seen from the terminal
side.
Pin # Function
1 Input voltage
2 GND
3 Ignition sense input
4 Not connected
Ignition sense
The input range for the Ignition Sense pin is 0-33V
Signal levels:
VILmax = 2.7V
VIHmin = 4.1V
In words: the input signal will be read as a ‘0’ when the level is lower than 2.7V and will
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be read as a ‘1’ when the level is higher than 4.1V.
Levels in between are undefined/unpredictable.
The explanation about the ignition sense feature and how to use it can be found in the
Software Developer Kit, under the title "How to use the ignition sense".
Power Consumption
You can find here a document describing all the different power consumption numbers
Preventing Fuse Overload
SAFETY WARNING
On old CloudGate models, a huge inrush current caused by capacitors inside the
CloudGate may cause an internal fuse to break. When using an external power supply
with an output voltage higher than 15V, Option recommends using a special cable
which will reduce the amplitude of these charge currents. This cable can be obtained
at your CloudGate distributor.
If the fifth digit of the serial number of the CloudGate is a "C", the CloudGate is an older
model and susceptible to this remark. If the fifth digit is not a "C", the fuse of your
CloudGate will not get broken due to these charge currents.
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SIM Card Requirements
The CloudGate LTE Rev 4 has an integrated (U)SIM interface compatible with the
ISO7816 IC card standard. The 3GPP standard defines three operational voltages for
the supply voltage of the SIM card: 1.8V, 3V and 5V. The CloudGate supports two
voltages: 1.8V and 3V. The 5V-only SIM cards are rarely used and are not supported by
the CloudGate.
General requirements:
CloudGate micro uses a 'micro' SIM formfactor.
Changing of SIM cards while in operating mode, the so called "SIM card hot-
swapping", is not supported.
Detection of the SIM card removal can take up to 30 seconds.
The CloudGate will not be able to communicate with the SIM card after re-
insertion. As a result, the CloudGate needs to be reset after re-insertion of the
SIM.
Please find more information in our Installation Guide to Learn how to install a SIM card.
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Environmental Specifications
Operating temperature: -30°C to 70° (*) see Safety Warning below
Storage temperature: -40°C to 85°C
Humidity operational: 5% - 95% non condensing
Operating altitude: up to 2000m
Operating temperature with Li-Ion battery: -20°C to +60°C (discharging) and 0°C to
+45°C (charging)
Safety Warning
When the device is installed in a location where the environmental temperature can
rise above 60°C, the temperature of the surface might reach high values and therefore
under these conditions the user needs to warned in order to prevent accidental
contact. For this purpose the device has to be installed in a restricted access location
and a warning sticker, in accordance with IEC 60417-5041 (DB:2002-10), must be
applied on a visible part of the unit.
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Certification information for CloudGate 4.0 LTE WW
Model: CG0124
This page offers an overview of the country certifications and operator approvals
obtained per region. This CloudGate model is approved for use in the countries listed
below. For use in other countries, please consult your sales contact.
European Economics Area (EEA): Austria, Belgium, Bulgaria, Croatia, Republic of
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden and the UK.
Canada
United States
Before installing your CloudGate device, read the Safety Guidelines section in the
CloudGate Installation Guide carefully. Not following these guidelines can cause harm
to the CloudGate, yourself or other persons.
EU Declaration of Conformity
The CloudGate 4.0 LTE WW complies with the essential requirements of the RED
directive (2014/53/EU) issued by the Commission of the European Union and carries the
CE mark. The product can be used in the following countries of the European
Economic Area: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.
Click here to download the RED EU Declaration of Conformity.
EU Regulatory Compliance Information
The CloudGate is constructed in such a way that it can be operated in the Member
States of the EU without infringing applicable requirements on the use of the radio
spectrum.
There are neither restrictions on putting into service nor requirements for authorization of
use related to this product. In these circumstances, there is no information related to this
matter to be included on the packaging.
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Switzerland
The CloudGate 4.0 LTE WW carries the CE mark and can be used in Switzerland.
Canada
The CloudGate 4.0 LTE WW (CG0124) can be used in Canada and complies with the
applicable Industry Canada regulations.
The product completed PTCRB certification.
The CloudGate 4.0 LTE WW (CG0124) CANNOT be used in Class I Div 2 Hazardous
Locations.
INNOVATION, SCIENCE and ECONOMIC DEVELOPMENT CANADA (ISED) REGULATIONS
This digital apparatus complies with Canadian CAN ICES-003 (Issue 6).
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may
cause undesired operation of the device.
External antennas
Under ISED regulations, this radio transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the transmitter by ISED. To reduce
potential radio interference to other users, the antenna type and its gain should be
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This radio transmitter, IC 10224A-201903EG25G, has been approved by Industry ISED to
operate with the antenna types listed below with the maximum permissible gain and
required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
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To comply with Industry Canada regulations limiting both maximum RF output power
and human exposure to RF radiation, maximum antenna gain must not exceed:
GSM:
7.44 dBi in band 850 MHz
10.19 dBi in band 1900 MHz
CDMA:
8 dBi in band 2
5 dBi in band 4
8.26 dBi in band 5
LTE:
8 dBi in band 2, 7, 38
5 dBi in band 4
8.25 dBi in band 5
7.76 dBi in band 12
8.09 dBi in band 13
8.25 dBi in band 26 (824-849 MHz)
In addition, the product shall be installed in a way that a distance of at least 20 cm is
maintained between the antennas and the user’s body.
REGULATIONS INNOVATION, SCIENCE and ECONOMIC DEVELOPMENT CANADA
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement Economique Canada
applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
l'appareil ne doit pas produire de brouillage.
l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillageest
susceptible d'en compromettre le fonctionnement
Antennas externs
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé
pour l'émetteur par Industrie Canada. Dans le but de réduire les risqué de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son
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gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas
l'intensité nécessaire à l'établissement d'une communication satisfaisante.
Le présent émetteur radio, IC 10224A-201903EG25G, a été approuvé par Industrie
Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un
gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les
types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain
maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
GSM:
7.44 dBi in band 850 MHz
10.19 dBi in band 1900 MHz
CDMA:
8 dBi in band 2
5 dBi in band 4
8.26 dBi in band 5
LTE:
8 dBi in band 2, 7, 38
5 dBi in band 4
8.25 dBi in band 5
7.76 dBi in band 12
8.09 dBi in band 13
8.25 dBi in band 26 (824-849 MHz)
En plus, le produit doit être installé de manière à assurer une distance de séparation de
20 cm minimum entre le corps de l’utilisateur et les antennes.
United States
The CloudGate 4.0 LTE WW (CG0124) can be used in the USA and complies with the
applicable FCC rule parts.
The product completed PTCRB certification and will be approved by the following
network operators:
Verizon Wireless (for Cat 4 devices, Verizon Wireless requirement is to use
minimum of 2 antennas )
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