Codesoft CP-500 Series User manual

User's Manual
CONCORD CP-500 Series
Printer

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Declare
About Trademark
Corporation names and product names are the registered trademarks or commodity
names of the corporation.
＊EPSON and ESC/POS are the registered trademarks of Seiko Epson Corporation.
＊Star is a registered trademark of STAR MICRONICS CO.,LTD.
＊Windows is a registered trademark of Microsoft Corporation.

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Warnings, Cautions, and Notes
Pay attention to the following promises when using this manual:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information and useful tips on the operation of your printer.

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Important Safety Instructions
Read all of these instructions carefully and thoroughly and save them for later reference. The
unauthorized operation would lead to malfunction or accident. Manufacturers have no
responsibilities for the problems which are led by unauthorized operations.
1. Follow all warnings and instructions in the manual as well as marked on the product.
2. Don’t touch the thermal print head with your hand at any moment to avoid the thermal head damaged.
3. Be careful the manual cutter when you are installing the paper.
4. Unplug this product from the power outlet before cleaning. Do not use the chemicals like alcohol to
clean the printer. Use a damp cloth for cleaning.
5. Please don’t use the printer near water.
6. Slots and opening on the cabinet and the back or bottom are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, do not block or cover these openings. And
do not place the printer on a bed, sofa, rug or other similar surface in case of blocking the
openings.This product should not be placed in a crowded environment unless proper ventilation is
provided.
7. Make sure the printer is put on a stable surface and the surrounding is wide enough for paper load and
eject.
8. Avoid using the same AC socket with other high-power electric appliances or the electric appliance
device which will easily cause voltage fluctuation.
9. The whole computer system should be far away from the devices which may easily cause
electromagnetic interference, for example, loudspeaker or wireless component.
10. Do not locate this product where the cord will be stepped on. When the cord or the plug is mangled,
please stop using and get a new one replaced. Make sure the old one is far away from the printer, so it
can avoid someone who does not know the inside story getting damaged.
11. This product should never be placed near or over a radiator or heat origin, and should avoid of direct
sunshine.
12. Never push objects of any kind into this product though cabinet slots as they may touch dangerous
voltage dots or short out parts.
13. Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to the
professional.
14. Make sure the power is off before connecting or unplugging the power cord and the cables.
15. To ensure safety, please unplug this product prior to leave it unused for an extended period. The wall
outlet you plan to connect to should be nearby and unobstructed.
16. Unplug this product from the power outlet and leave servicing to qualified service personnel under the
following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, it indicates a need for service.
Note: The contents of this manual are subject to change without notice.
*All the parts of the printer can be recycled. When it is abandoned, we can call it back freely.
Please contact us when you abandon it.
Note: In order to ensure the printer life, strictly prohibit printing full line and full black
exceeding 2 CM.

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Table of Contents
Declare..........................................................................................................................................................i
Important Safety Instructions ...................................................................................................................iii
Chapter 1 Overview ....................................................................................................................................1
1.1 Features..............................................................................................................................................1
1.2 Product Model Description ..................................................................................................................1
1.3 Main Parts of the Printer......................................................................................................................1
Chapter 2 Installing the Printer..................................................................................................................3
2.1 Unpacking and Checking ....................................................................................................................3
2.2 Removing the Protective Materials......................................................................................................3
2.3 Connecting to Your Computer or Other Equipment .............................................................................3
2.3.1 Connecting the Cash Drawer Cable .............................................................................................3
2.3.2 Connecting the Parallel Cable......................................................................................................4
2.3.3 Connecting the USB Cable...........................................................................................................4
2.3.4 Connecting the Serial Cable.........................................................................................................5
2.3.5 Connecting the Ethernet Cable.....................................................................................................5
2.4 Connecting the Power.........................................................................................................................6
2.5 Installing the Driver .............................................................................................................................7
2.5.1 Auto-installing Way (Recommended)............................................................................................7
2.5.2 Hand-operated Installing Way ......................................................................................................7
2.6 Selecting the Cutter.............................................................................................................................8
2.7 Installing the Bluetooth Interface Driver ..............................................................................................9
2.8 Ethernet Settings...............................................................................................................................12
2.8.1 Connecting the Printer................................................................................................................12
2.8.2 Setting IPAddress......................................................................................................................12
2.9 Wi-Fi Setting......................................................................................................................................14
2.9.1 Connecting the Printer................................................................................................................14
2.9.2 Wi-Fi Parameters Description.....................................................................................................17
2.9.3 Wi-Fi Interface Status Display and Parameters Reset................................................................27
2.10 Mobile Equipment Wi-Fi Printing Function Application ....................................................................28
2.10.1 The System Print Service Application of Android Equipment....................................................28
2.10.2 AirPrint Printing Application of iPhone iOS Equipment .............................................................33
2.11 Installing Printer Network Driver ......................................................................................................35
Chapter 3 Operation Instruction..............................................................................................................42
3.1 Control Panel ....................................................................................................................................42
3.1.1 LED ............................................................................................................................................42
3.1.2 Function Button..........................................................................................................................42
3.2 Self Test ............................................................................................................................................42
3.3 Hex Dump Printing ............................................................................................................................42
3.4 Restoring FactoryDefault Setting .....................................................................................................42
3.5 Online-aptitude Parameter Settings ..................................................................................................43

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3.5.1 Set the Printer Parameter by the Matching Driver......................................................................43
3.5.2 Set the Printer Parameter by the Browser Webpage..................................................................45
3.5.3 Menu Terms Descriptions...........................................................................................................47
3.6 Receipt Recovery Function ...............................................................................................................47
3.6.1 Overview.....................................................................................................................................47
3.6.2 How to use Receipt Recovery Function in Windows driver.........................................................48
Chapter 4 Installing Paper........................................................................................................................53
4.1 Thermal Paper Installing Steps .........................................................................................................53
Chapter 5 Specification............................................................................................................................55
5.1 General .............................................................................................................................................55
5.2 Interface ............................................................................................................................................57
5.2.1 Cash Drawer Interface................................................................................................................57
5.2.2 Parallel Interface.........................................................................................................................57
5.2.3 USB Interface.............................................................................................................................58
5.2.4 Serial Interface ...........................................................................................................................59
5.2.5 Ethernet Interface.......................................................................................................................60
5.2.6 Power Supply Inlet......................................................................................................................60
Chapter 6 Printer Maintenance ................................................................................................................61
6.1 Cleaning the Printer ..........................................................................................................................61
6.2 Error Message on the Control Panel .................................................................................................61
6.3 Contact the Technical Service Center ...............................................................................................61
Chapter 7 Control Commands.................................................................................................................62
7.1 General .............................................................................................................................................62
7.2 Explanation of terms .........................................................................................................................62
7.2.1 ESC/POS Printing Commands...................................................................................................62
7.2.2 STAR Line Mode Printing Commands........................................................................................74
Chapter 8 Command List .........................................................................................................................97
8.1 ESC/POS Command List ..................................................................................................................97
8.2 STAR Line Mode Command List.......................................................................................................98

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Chapter 1 Overview
1.1 Features
CONCORD CP-500 printer is a high-speed thermal printer. It is a high-quality, high-reliability and
low-noise POS printer without ribbon. It’s small, easily-operated and can be widely used in ECR,
PC-POS and BANK POS for printing a variety of receipts.
1.2 Product Model Description
In order to fulfill different requirements and operating circumstance, manufacturer develops
CONCORD CP-500 series products which are high-speed thermal mini-printers.
CONCORD CP-500 series printers are equipped with auto cutter, so that customer could select full
cut or partial cut.
Interface:
CONCORD CP-500 series products are configured with cash drawer interface, you can choose one of
the following data interfaces when purchasing this product:
●Parallel interface (CP-501)
●USB interface (CP-502)
●USB interface + Serial interface (CP-503)
●USB interface + Serial interface + Ethernet interface (CP-500)
●USB interface + Bluetooth (CP-504)
●Wi-Fi (CP-505)
1.3 Main Parts of the Printer
Figure 1-1 Main parts of the printer
Cover-open button
POWER LED
ERROR LED
PAPER OUT LED
FEED button
Case
Upper cover
Note: Please contact the local dealer to change the interface if needed with added expense.

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Figure 1-2 Interfaces on the back of the printer
Note: Please take the specific interface as standard.
Power supply inlet
Data interface
Cash drawer interface
Power switch

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Chapter 2 Installing the Printer
2.1 Unpacking and Checking
Check the following items in the package, if any of these items is missing, please contact your dealer.
2.2 Removing the Protective Materials
1. Open the packing box, take out the printer.
2. Save all the original packing materials so that they can be used when transporting the printer in the
future.
2.3 Connecting to Your Computer or Other Equipment
The printer is configured with a cash drawer interface and one data interface (you can select Parallel
interface, USB interface, USB interface + Serial interface, USB interface + Serial interface + Ethernet
interface, USB interface + Bluetooth or Wi-Fi). Please take the specific interface as standard. Connect
the printer to your computer with the correct cable.
2.3.1 Connecting the Cash Drawer Cable
Turn off the printer and plug one end of the cash drawer cable into the cash drawer interface of the
printer and the other end to the cash drawer. (As shown in Figure 2-2)
Figure 2-1 Packing list
Note: 1. Models with Bluetooth and Wi-Fi are not equipped with interface cable.
2. Roll paper guide is equipped according to the necessity of the customers.
Note: Before connecting the cash drawer cable, parallel cable or serial cable, make sure that
the power of the printer is turned off. Only after tightening the cable may you turn on
the printer. Or else the printer may be damaged.
Printer
A
C adapter
Power cord
Driver CD
(Including User's Manual and Driver)
Interface cable (Optional)
Roll paper guide (Optional)

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2.3.2 Connecting the Parallel Cable
1. Make sure the computer and the printer are both turned off, plug the parallel cable to the parallel
interface of the printer, Squeeze the wire clips on both sides and make the connector fixed. (As
shown in Figure 2-3)
2. Plug the other end of the cable to the computer. Tighten the screws on both sides and make the
cable fixed.
2.3.3 Connecting the USB Cable
1. Plug the USB cable A end (flat shape) into the computer's USB interface.
2. Plug the USB cable B end (square shape) into the printer's USB interface. (As shown in Figure 2-4)
Figure 2-3 Connecting the parallel cable
Figure 2-2 Connecting the cash drawer cable
Caution: Please use the appropriate cash drawer. Manufacturer will not honor warranty
when using unauthorized cash drawer.
Note: Please don't impact the plug after connecting USB cable.
Cash drawer cable
Cash drawer interface
Parallel interface
Wire clips
Parallel cable

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2.3.4 Connecting the Serial Cable
1. Make sure the computer and the printer are both turned off, plug the serial cable to the serial
interface of the printer. Tighten the screws on both sides and make the cable fixed (as shown in
Figure 2-5).
2. Plug the other end of the cable to the computer’s serial interface. Tighten the screws on both sides
and make the cable fixed
2.3.5 Connecting the Ethernet Cable
Plug the crystal end of the Ethernet cable (RJ-45) into the printer's Ethernet interface and the other
end to the LAN (as shown in Figure 2-6).
Figure 2-5 Connecting the serial cable
Figure 2-4 Connecting the USB cable
USB interface
USB cable
Screw
Serial cable
Serial interface

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2.4 Connecting the Power
1. Make sure the printer is turned off. (The pressed down side on the switch with “O” mark denotes the
printer is off)
2. Make sure the voltage of the electrical outlet matches that of the AC adapter.
3. Plug the AC adapter to the printer’s power supply inlet.
4. Plug one end of power cord into the AC adapter, and then plug the other end of the power cord into
the grounded electrical outlet.
Figure 2-7 Connecting the power
Figure 2-6 Connecting the Ethernet cable
Note: Please refer to the user’s manual for detailed instructions of network settings.
Warning: 1. If the rated voltage doesn’t match the outlet voltage, contact your dealer
for assistance. Do not plug the power cord to electrical outlet.
2. Please use the electrical outlet connecting the ground properly.
3. Please use the original AC adapter only. Manufacturers have no
responsibilities for the problems which are led by using unauthorized AC
adapter.
Ethernet interface
Ethernet cable
Power cord
AC adapter
Power supply inlet

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2.5 Installing the Driver
Please use the cable to connect computer with printer, then turn on the computer and the printer, put the
driver CD into the CD-ROM. Install driver by the following ways:
2.5.1 Auto-installing Way (Recommended)
Double click the file "Setup.exe" in the driver disc, install driver by the guide.
2.5.2 Hand-operated Installing Way
2.5.2.1 The Operating Systems of Windows 2000/XP/Vista/Win7
(1) The hand-operated installing steps of parallel interface or serial interface:
The following steps are used Windows XP as an example. There are slight differences among
different operating systems. The installing way with other operating systems depends on the practical
installing process.
1 Click “Start” →“Settings” →“Select Printers”.
2. Click “Add Printer”, then it pops up a window of “Add Printer Wizard”, click “Next”, then please read
the select guide carefully, such as, select “Local printer” in the “Local or Network Printer” window,
then click “Next”.
3. A window of “Select a Printer Port” pops up, according to your requirement, select “LPT1:
(Recommended Printer Port)” or serial interface, click “Next”.
4. A window of “Install Printer Software" pops up, click “Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system environment,
you should select the path as follows: CD-ROM →“Drivers” →“WIN2000 (XP-Vista-Win7)”, click
“Open”, then click “OK” to return to the window of “Install Printer Software”, click “Next”.
6. Follow the guide and click “Next” gradually till the installation is finished.
(2) The hand-operated installing steps of USB interface:
The following steps are used Windows XP as an example. There are slight differences among
different operating systems. The installing way with other operating systems depends on the practical
installing process.
1. Connect with the USB cable and turn on both the computer and the printer. After the computer finds
out new hardware, and a window of “Found New Hardware” pops up — “Welcome to the new
hardware wizard”.
2. Select the “Set from the list or specific position”, then click “Next”
3. A window of “Please choose your search and installation options” pops up, choose “Don't search, I
will choose the driver to install”, click “Next”.
4. A window of “Add Printer Wizard” pops up, click “Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system environment,
you should select the path as follows: CD-ROM →“Drivers” →“WIN2000 (XP-Vista-Win7)”, click
“Open”, then click “OK” to return to the window of “Add Printer Wizard", click “Next”.
6. Follow the guide and click “Next” gradually till the installation is finished.
2.5.2.2 The Operating System of Windows 8/Windows 10
The hand-operated installing steps of parallel interface, serial interface or USB interface:
Note: Auto-installing way needs the operating systems of Windows2000 and above and
the operating systems of Window 98/ME and below are not supported.
Note: This installing way is used for the people who have some knowledge on
hand-operated installing and equipment application.

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1. Enter “Control Panel” →“Device and Printers”.
2. Click “Add Printer”, then a window of “Add Printer Wizard” pops up, select “Add Local printer
Manually” in the “Local or Network Printer” window.
3. A window of “Select a Printer Port” pops up, according to your requirement, click “Use the Current
Port”, select “LPT1: (Printer Port)”, serial interface or USB interface, click “Next”.
4. A window of “Install Printer Driver” pops up, click “Have Disk...”.
5. A window of “Install From Disk” pops up. Please according to the operating system environment,
you should select the path as follows: CD-ROM →“Drivers” →“WIN8(WIN10)”, click “Open”, then
click “OK” to return to the window of “Install Printer Driver”, click “Next”.
6. Follow the guide and click “Next” gradually till the installation is finished.
2.6 Selecting the Cutter
Please install the driver following the setup description in the CD going along with the printer. What’s
more, you can use the TM-T88II, TM-T88III series driver from EPSON.
If you want to cut the paper after printing each page, please select “cut” or “no cut” in the “Paper
Source” of “Paper/Quality” page after clicking the “Printing Preferences” button, which lies in the
“General” page of the driver properties (as shown below).
Note: if paper cut effect is the same whichever you select “full cut” or “partial cut” in the driver
properties, it means that the cutter (the printer equipped with) can only carry out one
kind of cut-methods.

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2.7 Installing the Bluetooth Interface Driver
1. Choose the appropriate Bluetooth adapter, the operation system is Window XP or above which is
with Bluetooth adapter driver.
2. Turn on the printer, search Bluetooth devices in Window XP system, and click “Add”.
3. Tick off the option of “My device is set up and ready to be found.” Click “Next” to continue.
Note: Select to install this driver according to the chosen model.

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4. Select the “CONCORD CP-500”, and then click “Next”.
5. Tick off the option of “Let me choose my own passkey” and enter “1234” as shown, then click “Next”.
CONCORD CP-500

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6. Record the Outgoing COM port and click “Finish”, then reboot the computer.
7. Set the printer driver print port as the outgoing port and the installation is finished.
8. After adding the Bluetooth port in the operating system, please install the printer driver by
auto-installing way.
9. Select the virtual serial interface which is started with “JMCOM” in the port list of the driver, the port
name is corresponding to the serial port number generated by the above steps.
Note: Every Bluetooth device has its own address. Please reinstall it when replacing the
Bluetooth device.

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10. Under some circumstances, files and port will be updated after restarting the operating system, if
there is no corresponding port after installing the driver, please restart the operating system.
2.8 Ethernet Settings
2.8.1 Connecting the Printer
Power on the printer, connect with the Ethernet interface cable which has been connected to LAN,
and look into the information of Ethernet LED to ensure the printer has entered the normal
connection.
2.8.2 Setting IP Address
1. Running NetFinder Software
Double click NetFinder.exe in the PC which connects the printer in the same LAN. The figure of the
software is shown as follows:
2. Searching the Printer
Click “Search” button in the main interface, the dialog box appearing will begin searching
automatically and displays the status, listing a printer in the main interface if found. The time is
counting down in the progress bar (10s in total) and the search will finish as soon as the time is over.
If you need to go on searching, press “Search” button again.
Orange LED Green LED Description
On Blink Online
Off Off Offline
Button description:
Exit — Exit from the software
Search — Search printers in the same LAN
Assign IP — Modify the IP address and other settings for the specified printer.
Note: The network printing function needs the operation systems of Windows2000 and
above and the operation systems of Window 98/ME and below are not supported.

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If the printer connects correctly, the IP address can be found in a search period.
If the printer still can not be found out when the network connection is correct in the same network.
Please check whether the network fire wall on the PC is open or not. If there is fire wall, please close
it temporarily, open again after finish searching and setting the printer completely.
3. Setting Printer’s IP Address
The printer’s information is listed in the main interface, the left side of which is the model and
description and the right are the IP address and MAC address. What’s more, the assign mode
(dynamic/static) is noted behind the IP address.
1) Correlative description for IP address settings
In order to search and set printer’s IP address conveniently for the first time, the factory default
setting is DHCP mode which assigns IP address dynamically. If there is no DHCP server in the
connected LAN but printer is set to DHCP mode, then it will use the internal pre-set address (IP:
10.0.0.1, Subnet Mask: 255.255.255.0) automatically.
It is suggested that printer’s IP is set to static in actual usage, which can cut down the time when

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initializing the Ethernet interface as the printer is turned on and prevent IP conflicts (The dynamic
address used in printer may conflict with another one). The network segment part of the IP address
and Subnet Mask must be the same as those of PC connecting with a printer. For example, the
address of working PC is 192.168.0.1/255.255.255.0 (IP/Subnet Mask), then which of printer
should be set to 192.168.0.x/255.255.255.0 (x=2~254 and should avoid the occupied IP). It is not
restricted for NetFinder to search printers in the same network but different segment parts (can not
stride gateway). Relative glossary of IP address may refer to corresponding information.
2) Setting printer’s IP address
Select the printer information to be modified (black frame appears), click “Assign IP” button. Set the
IP in the dialog box appearing.
Check the “Use DHCP” if needed to assign dynamic address, the settings above will be disabled
automatically. Please make sure there is a DHCP server in the network, or the printer can not
receive an effective IP address.
When to specify static address, uncheck “Use DHCP” and fill in “IP address”, “Subnet Mask” and
“Default Gateway”. If there is no gateway in the network, fill 255.255.255.255 in the “Default
gateway”. “IP address” and “Subnet Mask” should obey the assigning rules of local LAN (Ethernet),
please enquire the administrator of networks which the printer connects to for more details.
Click “OK” to send address setting information to the specified printer. Click “Cancel” if you abandon
the modification.
Click “Search” in the main interface again to update printer information after modifying the printer’s
IP address and restarting the printer.
3) Record printer’s IP address
Record the printer’s IP address, which will be used in the section “Newly-install printer network
driver” or “Upgrade-install printer network driver (setting driver’s network port)”.
2.9 Wi-Fi Setting
2.9.1 Connecting the Printer
Wireless Printer is taken as an example to respectively describe the connection of Windows,
Android and iOS operation systems. Please make the connection according to the operating guide
of the current system, and skip to the next chapter “Wi-Fi Parameters Description” when the
connection is successfully.
(1) Connecting to the equipment in Windows