WARRANTY
Owners Manual
Page 14 of 15ommodore Australia Issue Date 17/07/2022
1. Damage to the pump or motor caused by abrasive or corrosive water is not covered by
warranty. It is suggested that an analysis of bore water be carried out prior to installation
to ensure pump suitability.
2. Pumps must be used with clean water. A submersible pump must not be used to bail a
new bore. Guarantee does not cover failure or wear due to abrasives in the water.
3. Do not allow pumps to run dry, low water sensors must be installed to avoid dry
running.
4. Know the depth of the bore and ensure that the pump does not rest in sand. Ensure 1.5
metres (5 feet) clear between the bottom of the pump and the bottom of the bore.
5. Never support the weight of the pump by the power cable, ensure it is held with
appropriate steel hanging cable.
6. If a non-return valve (or check valve) is fitted at the top of the bore in a submersible
pump installation, such as when using a pressure switch with non-return valve fitted into
the T piece, it is also necessary to fit an additional non-return valve at no more than 7.5m
above the pumping draw down water level in the bore. This helps to protect the pump
from a less than zero head (vacuum) start up in the event of a leak in the pumps built-in
non return valve.
Generally speaking it is typically best to have just one non-return valve in a submersible
pump installation. For multistage submersible pumps a valve is built into the pump head
after the final impeller stage, a pressure switch system will require an additional check
valve.
Commodore Pumps (motor and pump head) come with a 2 year warranty. New solar
panels have a 25 year 80% output warranty. If your item is found to be defective within
the warranty period we will replace the defective part free of charge. You are welcome to
send any faulty goods back and our factory trained staff will carry out the repair for you
free of charge within the warranty period. Repairs outside of the warranty period are
available at a reasonable cost. Shipping is cost of buyer. Consumables (such as helical
rotor pump impellers), cables, leads, etc are not covered by warranty. Negligence or
misuse is a warranty exclusion. Commodore is not responsible for any direct or indirect
expenses or losses related to warranty or non warranty.
For more information on returns, warranty and repairs you can view our terms and
conditions online here - www.commodoreaustralia.com.au/terms-conditions/