Comms365 C365-5G-E User manual

C365-5G-E
5G NR EXTERNAL ROUTER
User Manual
For support, please submit a ticket at
https://comms365.mojohelpdesk.com
or call 01234 865880.

5G-E Interfaces and Indicator Light Descriptions
Power Internet Wi-Fi 4G/5G Network Signal
DC Power Interface
POE (2.5 Gigabit) SIM 2SIM 1 Reset
USB Type C

5G-E Conguration
Set up SIM Card & Internet Access (POE Power Supply)
Step 1: Unscrew the two screws on the
cover of the device and remove the
cover.
Step 2: Insert SIM card (direction
shown on the SIM card interface). The
left side is the secondary card, the
right is the main card.
Step 3: Lock the cover plate of the
equipment with screws.
Step 4: Insert the network cable into the waterproof connector by following the steps
from left to right in the pictures below. Tighten the waterproof connector, insert the cable
into the LAN port of the device, and tighten the waterproof connector with the device.
Notice: It is recommended to use a wrench to tighten, not tight may affect the waterproof performance.

Step 5: Connect the network cable to the POE port of the POE adapter, connect the POE
adapter to the power supply and the 5G-E device will automatically turn on. Connect a
network cable to the LAN port of the POE adapter and connect the IDU to provide a wired or
wireless network for other Internet devices.
SIM card installation - refer to step 1 to 3 in ‘Set up SIM card access (POE Power Supply)’
Step 4: Insert the DC power cable into the waterproof connector by following the steps
from left to right in the pictures below. Tighten the waterproof connector, insert it into the
DC port, tighten the waterproof connector and power on the device.
Notice: If the DC power cable is too thin, wrap several rounds of waterproof tape around the coil to
imrpove the waterproof performance.
Set up SIM Card & Internet Access (DC Power Supply)
Step 5: Network cable installation refer to step 4 in ‘Set up SIM card access (POE Power
Supply)’
Step 6: Connect network cable to IDU to provide wired or wireless network for other
network devices.

Device Installation (Wall-Mounted)
Device Installation (Pole-Mounted)
Device Configuration
Step 1: Power the device, check the signal strength indicator is on, the dial is successful if the
4G/5G indicator is on.
Step 2: The terminal devices could access the 5G-E by LAN port or Wi-Fi.
Wi-Fi SSID: ODU_2.4G_XXXX (Please note the 5G-E Wi-Fi is for easy conguration only, not for a
speed test.)
C365-5G-E (5G ODU - Outdoor Unit)

Step 3: Open the browser, and the page is automatically displayed. (if not, manually enter
192.168.1.1)
Default Account: admin
Default Password: admin
Step 4: Set the username and password for the WLAN.
C365-5G-E (5G ODU - Outdoor Unit)
C365-5G-E (5G ODU - Outdoor Unit)
Step 5: Set the password for logging in the host. After the application setting is complete, the
login page will be displayed. Enter the password of the new account and click ‘login’.
C365-5G-E (5G ODU - Outdoor Unit)
Step 6: Set the APN. If the device doesn’t recognise the APN automatically, disable the setting
‘Auto Conguration by SIM’ and add the APN manually.
C365-5G-E (5G ODU - Outdoor Unit)

Choose Networking Mode ‘NSA’ setting.
(Network Setting > Mobile Network > Mobile Network Settings)
If still no network connection, change the Networking Mode to ‘SA’.
Choose IP Type ‘PIPV4’ settings.
(Network Setting > Mobile Network > Advanced Settings)
If still no network connection, change the IP Type to ‘IPV6’.
C365-5G-E (5G ODU - Outdoor Unit)
Troubleshooting
C365-5G-E (5G ODU - Outdoor Unit)