Compaq AlphaServer GS80 User manual

Compaq Computer Corporation
AlphaServer GS80/160/320
System Management Console
User's Guide
Order Number: EK–GSCON–UG. A01
This manual provides information about using version 4.0 of the
system management console for Compaq AlphaServer
GS80/160/320 systems. This manual is for managers and
operators of those systems.

First Printing, March 2002
© 2002 Compaq Computer Corporation.
Compaq, the Compaq logo, Compaq Insight Manager, AlphaServer, StorageWorks, and TruCluster
Registered in U.S. Patent and Trademark Office. OpenVMS, Tru64, and Carbon Copy are trademarks
of Compaq Information Technologies Group, L.P. in the United States and other countries.
Acrobat is a trademark of Adobe Systems Incorporated. ConsoleWorks is a trademark of TECSys
Development Incorporated. Java is a trademark of Sun Microsystems, Inc. in the United States and
other countries. KEA! is a registered trademark of Attachmate Corporation. Portions of the software
are © copyright Cimetrics Technology. UNIX is a trademark of The Open Group in the United States
and other countries. Windows NT is a trademark of Microsoft Corporation. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
FCC Notice
This equipment generates, uses, and may emit radio frequency energy. The equipment has been type
tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC
rules, which are designed to provide reasonable protection against such radio frequency interference.
Operation of this equipment in a residential area may cause interference in which case the user at his
own expense will be required to take whatever measures may be required to correct the interference.
Any modifications to this device—unless expressly approved by the manufacturer—can void the
user’s authority to operate this equipment under part 15 of the FCC rules.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are
not expressly approved by Compaq Computer Corporation may void the user's authority to operate the
equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods
in order to maintain compliance with FCC Rules and Regulations.
Taiwanese Notice

Japanese Notice
Canadian Notice
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Union Notice
Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low
Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms (in brackets are
the equivalent international standards):
EN55022 (CISPR 22) - Electromagnetic Interference
EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic Immunity
EN60950 (IEC950) - Product Safety
Warning!
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses
Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende
Gegenmaßnahmen verantwortlich ist.
Attention!
Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des
interférences radioélectriques, il appartiendra alors à l'utilisateur de prendre les mesures spécifiques
appropriées.

v
Contents
Preface ..................................................................................................................... xiii
Chapter 1 Getting Started with the System Management
Console
1.1 System Management Console Overview............................................... 1-2
1.2 Logging on to the SMC.......................................................................... 1-4
1.3 Using the SMC Locally ......................................................................... 1-6
1.4 Using the SMC Remotely...................................................................... 1-8
1.5 Naming Convention ............................................................................ 1-10
1.6 Keep in Mind....................................................................................... 1-12
Chapter 2 SMC Utilities
2.1 Configuring Your Browser to Run SMC Utilities ................................. 2-2
2.2 Logging on to the SMC Utilities Page................................................... 2-4
2.3 Expunging Events................................................................................. 2-8
2.4 Backing up the Configuration............................................................. 2-10
2.5 Restoring the Configuration................................................................ 2-12
Chapter 3 ConsoleWorks
3.1 Overview ............................................................................................... 3-2
3.1.1 Starting ConsoleWorks................................................................... 3-4
3.1.2 ConsoleWorks Screen...................................................................... 3-6
3.2 Communicating with a GS80/160/320 Console ..................................... 3-8
3.2.1 Using the ConsoleWorks Telnet Listener Utility ......................... 3-10
3.2.2 Using a ConsoleWorks Terminal Emulator Window.................... 3-14
3.2.3 Using KEA! with ConsoleWorks................................................... 3-18
3.3 Managing Consoles ............................................................................. 3-24
3.3.1 Loading Certificate Authority....................................................... 3-26
3.3.2 Deleting a Console ........................................................................ 3-30
3.3.3 Adding a Console .......................................................................... 3-32

vi
3.3.4 Renaming a Console...................................................................... 3-36
3.3.5 Giving a Console an Alias............................................................. 3-38
3.3.6 Adding a Console Group ............................................................... 3-40
3.3.7 Deleting a Console Group ............................................................. 3-42
3.3.8 Removing a Console from or Adding One to an Existing Group... 3-44
3.4 Managing Events and Actions ............................................................ 3-46
3.4.1 Importing and Using Compaq-Supplied Events........................... 3-48
3.4.2 Enabling an Action ....................................................................... 3-52
3.4.3 Adding an Event ........................................................................... 3-56
3.4.4 Adding a Scan............................................................................... 3-58
3.4.5 Acknowledging and Purging Events............................................. 3-60
3.4.6 Expunging Events......................................................................... 3-62
3.5 Managing Users.................................................................................. 3-64
3.5.1 Adding a User ............................................................................... 3-66
3.5.2 Communicating with Another User.............................................. 3-68
3.5.3 Changing a User Password........................................................... 3-70
3.5.4 Resetting the console_manager Password.................................... 3-72
3.5.5 Adding a Profile ............................................................................ 3-74
3.5.6 Modifying a Profile........................................................................ 3-76
3.6 Managing ConsoleWorks Log Files..................................................... 3-78
3.6.1 Viewing a Log File ........................................................................ 3-80
3.6.2 Deleting Log Files......................................................................... 3-82
3.6.3 Mailing a Log File......................................................................... 3-84
Chapter 4 Compaq AlphaServer Partition Manager
4.1 Starting CAPM...................................................................................... 4-2
4.2 Overview of CAPM................................................................................ 4-6
4.3 Partition Maps ...................................................................................... 4-8
4.4 Working With Hard Partitions ........................................................... 4-12
4.4.1 Creating Hard Partitions.............................................................. 4-14
4.4.2 Adding a Hard Partition............................................................... 4-18
4.4.3 Deleting a Hard Partition............................................................. 4-20
4.4.4 Modifying a Partition Map............................................................ 4-22
4.4.5 Saving, Validating, and Committing a Partition Map.................. 4-24
4.4.6 Loading a Saved Partition Map.................................................... 4-26
4.5 Working With Soft Partitions ............................................................. 4-28
4.5.1 Basic Soft Partitioning.................................................................. 4-30
4.5.2 Adding a Soft Partition................................................................. 4-32
4.5.3 Modifying a Soft Partition ............................................................ 4-34
4.5.4 Deleting a Soft Partition............................................................... 4-36

vii
4.5.5 Advanced Soft Partitioning........................................................... 4-38
4.6 Managing CAPM Files........................................................................ 4-40
Chapter 5 Graphical Configuration Utility
5.1 Setting Up the GCU.............................................................................. 5-2
5.1.1 Establish Access Control................................................................. 5-2
5.1.2 Create an Account for Each Galaxy Instance................................. 5-4
5.1.3 Define the Applications................................................................... 5-6
5.2 Using the GCU...................................................................................... 5-8
Chapter 6 Troubleshooting
6.1 Troubleshooting Chart.......................................................................... 6-2
6.2 Changing Baud Rates: System with Multiple Console Lines ............. 6-10
6.2.1 Set the Terminal Server Port Speed to Match the GS80/160/320
Partition Speed ............................................................................. 6-10
6.2.2 Test for a Baud Rate Match and Set Both to 9600 ....................... 6-14
6.3 Changing Baud Rates: System with Single Console Line................... 6-16
6.3.1 Set the SMC System Speed to Match the GS80/160/320 Speed ... 6-16
6.3.2 Test for a Baud Rate Match and Set Both to 9600 ....................... 6-18
6.4 Changing the Internet Explorer Proxy Setting................................... 6-20
6.5 Starting the ConsoleWorks Services................................................... 6-22
6.6 Configuring the SMC System to Restart After a Power Failure......... 6-24
6.7 Setting the Path Variable ................................................................... 6-26
6.8 Setting a Hot Key in the ConsoleWorks Terminal Emulator
Window................................................................................................ 6-28
Appendix A Using the SMC Software CD
Appendix B Compaq-Supplied Configuration Files for
ConsoleWorks
B.1 SCM.PORT............................................................................................B-1
B.1.1 Loading ...........................................................................................B-2
B.1.2 Contents..........................................................................................B-2
B.2 MAIL.BAT and MAIL.PL......................................................................B-2
B.2.1 Loading and Configuration.............................................................B-3
B.2.2 Contents..........................................................................................B-4
B.3 Verification and Testing........................................................................B-4
B.4 Contents of the SCM.PORT File...........................................................B-6

viii
B.5 Contents of the MAIL.PL File...............................................................B-9
Appendix C SMC Hard Disk
Appendix D ConsoleWorks Licenses
Index
Figures
1–1 System Management Console...............................................................1-2
1–2 Windows NT Security Window ............................................................. 1-4
1–3 Change Password Dialog Box ............................................................... 1-5
1–4 SMC Desktop......................................................................................... 1-6
1–5 SMC Web Page...................................................................................... 1-8
2–1 Internet Explorer Security Settings...................................................... 2-2
2–2 Netscape Navigator Preferences........................................................... 2-3
2–3 SMC Web Page...................................................................................... 2-4
2–4 SMC Utilities Login Page...................................................................... 2-5
2–5 SMC Utilities in Use............................................................................. 2-6
2–6 SMC Utility Selection ........................................................................... 2-7
2–7 Expunge Confirmation.......................................................................... 2-8
2–8 Expunge Progress.................................................................................. 2-9
2–9 Backup Confirmation.......................................................................... 2-10
2–10 Backup Progress.................................................................................. 2-10
2–11 Backup Details.................................................................................... 2-11
2–12 Restore Confirmation.......................................................................... 2-12
2–13 Restore Progress ................................................................................. 2-12
2–14 Restore Details.................................................................................... 2-13
3–1 ConsoleWorks Application and Script................................................... 3-2
3–2 Mail Message from ConsoleWorks ........................................................ 3-3
3–3 SMC Web Page...................................................................................... 3-4
3–4 ConsoleWorks Screen............................................................................ 3-6
3–5 Configuring the Telnet Listener Utility.............................................. 3-10
3–6 Show Consoles Screen......................................................................... 3-14
3–7 console_name Configuration Screen.................................................... 3-15
3–8 ConsoleWorks Terminal Emulator Window........................................ 3-17
3–9 Console Connections Settings Screen ................................................. 3-18

ix
3–10 console_name Configuration Screen.................................................... 3-19
3–11 KEA! Connection Window................................................................... 3-20
3–12 Show Consoles Screen......................................................................... 3-24
3–13 Security Warning ................................................................................ 3-26
3–14 File Download Dialog Box................................................................... 3-27
3–15 TDI Certificate .................................................................................... 3-28
3–16 Root Certificate Store Window............................................................ 3-29
3–17 Delete Console Screen......................................................................... 3-30
3–18 Delete Console Verification Message .................................................. 3-31
3–19 Add Telnet Console Screen ................................................................. 3-32
3–20 console_name Configuration Screen.................................................... 3-34
3–21 console_name Configuration Screen.................................................... 3-36
3–22 console_name Configuration Screen.................................................... 3-38
3–23 Add Group Screen ............................................................................... 3-40
3–24 Group group_name Screen.................................................................. 3-41
3–25 Delete Group Screen ........................................................................... 3-42
3–26 Group group_name Screen.................................................................. 3-44
3–27 Show Events Screen............................................................................ 3-46
3–28 Import Polycenter Console Manager Data Screen.............................. 3-49
3–29 Services Dialog Box............................................................................. 3-50
3–30 Event event_name Screen.................................................................... 3-52
3–31 Event event_name Actions Screen....................................................... 3-53
3–32 Mail from ConsoleWorks..................................................................... 3-54
3–33 Add Event Screen................................................................................ 3-56
3–34 Add Scan Screen.................................................................................. 3-58
3–35 Scan scan_name Screen ...................................................................... 3-59
3–36 ConsoleWorks Events Detail Screen................................................... 3-60
3–37 Expunge Events Screen ...................................................................... 3-62
3–38 Expunge Completed Message.............................................................. 3-63
3–39 Show Users Screen.............................................................................. 3-64
3–40 Add User Screen.................................................................................. 3-66
3–41 user_name Screen................................................................................ 3-67
3–42 Send a User Message Screen .............................................................. 3-68
3–43 User user_name Messages Screen....................................................... 3-69
3–44 Change Password Screen .................................................................... 3-70
3–45 Password Change Screen .................................................................... 3-71
3–46 Services Box ........................................................................................ 3-72
3–47 Run Box............................................................................................... 3-72
3–48 Add Profile Screen............................................................................... 3-74
3–49 profile_name Screen............................................................................ 3-75
3–50 Show Profiles Screen........................................................................... 3-76

x
3–51 profile_name Screen............................................................................ 3-77
3–52 console_name Logfiles Screen ............................................................. 3-78
3–53 Log File Screen.................................................................................... 3-80
3–54 console_name Logfiles Screen ............................................................. 3-82
3–55 Outlook Express Message Window ..................................................... 3-84
4–1 SMC Web Page...................................................................................... 4-2
4–2 Error Selecting System ......................................................................... 4-4
4–3 Login Box .............................................................................................. 4-6
4–4 Choose System Window ........................................................................ 4-7
4–5 Partition Map........................................................................................ 4-8
4–6 System Information............................................................................. 4-10
4–7 Details................................................................................................. 4-11
4–8 Current Partition Map Screen ............................................................ 4-12
4–9 Work with Partition Maps Screen....................................................... 4-14
4–10 Create or Modify a Partition Map....................................................... 4-16
4–11 Add or Modify Hard Partition Screen ................................................. 4-18
4–12 Add or Modify Hard Partition Screen ................................................. 4-19
4–13 Create or Modify a Partition Map Screen ........................................... 4-20
4–14 Delete Confirmation Message ............................................................. 4-21
4–15 Work with Partition Maps Screen....................................................... 4-22
4–16 Add or Modify Hard Partition Screen ................................................. 4-23
4–17 Saving a Partition Map....................................................................... 4-24
4–18 Validating a Partition Map ................................................................. 4-24
4–19 Committing a Partition Map............................................................... 4-25
4–20 Work with Partition Maps Screen....................................................... 4-26
4–21 Add or Modify Hard Partition Screen Showing Soft Partitioning
Options................................................................................................ 4-28
4–22 Basic Soft Partitioning Message ......................................................... 4-30
4–23 Basic Soft Partition Screen ................................................................. 4-30
4–24 Add or Modify Soft Partition Screen ................................................... 4-32
4–25 Basic Soft Partition Screen; Modifying a Partition............................. 4-34
4–26 Add or Modify Soft Partition Screen ................................................... 4-35
4–27 Basic Soft Partition Screen; Deleting a Partition ............................... 4-36
4–28 Delete Confirmation............................................................................ 4-36
4–29 Basic Soft Partition Screen; Partition Deleted ................................... 4-37
4–30 Advanced Soft Partition Screen .......................................................... 4-38
4–31 Advanced Soft Partitioning Variables................................................. 4-39
4–32 CAPM Log File.................................................................................... 4-40
5–1 eXcursion Control Panel Access Tab..................................................... 5-2
5–2 Accounts Tab......................................................................................... 5-4
5–3 Applications Tab ................................................................................... 5-6

xi
5–4 eXcursion Icon....................................................................................... 5-8
6–1 Browser Window ................................................................................. 6-10
6–2 Ports Configuration Dialog Box .......................................................... 6-11
6–3 Configuration Dialog Box.................................................................... 6-12
6–4 Connection Service Configuration Dialog Box.................................... 6-13
6–5 Show Consoles Screen......................................................................... 6-14
6–6 Ports Dialog Box.................................................................................. 6-16
6–7 Settings for COM1 Dialog Box............................................................ 6-17
6–8 Show Consoles Screen......................................................................... 6-18
6–9 LAN Settings Dialog Box – Automatic Configuration ........................ 6-20
6–10 LAN Settings Dialog Box – Proxy Server ........................................... 6-21
6–11 ConsoleWorks Services ....................................................................... 6-22
6–12 Service Dialog Box .............................................................................. 6-23
6–13 Switch Setting for Models DPENM and DPEND................................ 6-24
6–14 System Properties Dialog Box............................................................. 6-26
6–15 Color Dialog Box.................................................................................. 6-28
Tables
1 AlphaServer GS80/160/320 Documentation.......................................... xiv
1–1 SMC Desktop Icons............................................................................... 1-7
1–2 Console Names and IP Port Numbers................................................. 1-10
1–3 System Names and IP Host Numbers................................................. 1-11
3–1 Communication Methods ...................................................................... 3-8
3–2 Telnet Listener Port Numbers............................................................ 3-12
3–3 ConsoleWorks Console Icons............................................................... 3-16
3–4 Telnet Ports......................................................................................... 3-22
3–5 Compaq-Supplied Events.................................................................... 3-48
6–1 Troubleshooting Chart.......................................................................... 6-2
A–1 SMC V4.0 Software...............................................................................A-2
B–1 Events Created by SCM.PORT .............................................................B-1
C–1 Use of Disk Partitions...........................................................................C-1
D–1 ConsoleWorks Licenses........................................................................ D-1

xiii
Preface
Intended Audience
This manual is for managers and operators of Compaq AlphaServer
GS80/160/320 systems.
Document Structure
This manual uses a structured documentation design. Topics are organized into
small sections, usually consisting of two facing pages. Most topics begin with an
abstract that provides an overview of the section, followed by an illustration or
example. The facing page contains descriptions, procedures, and syntax
definitions.
This manual has six chapters and four appendixes:
• Chapter 1, Getting Started with the System Management Console,is
an overview of the functions that are performed with the system
management console.
• Chapter 2, SMC Utilities, describes the expunge, backup, and restore
utilities and has directions for using them.
• Chapter 3, ConsoleWorks, contains information about using the
application to manage the GS80/160/320 consoles.
• Chapter 4, Compaq AlphaServer Partition Manager,contains
directions for using this application to partition the GS80/160/320 system.
• Chapter 5, Graphical Configuration Utility, has information about
setting up and using the utility.
• Chapter 6, Troubleshooting, contains suggestions for basic
troubleshooting.
• Appendix A, Using the SMC Software CD, provides the location of
instructions for using this CD.

xiv
• Appendix B, Compaq-Supplied Configuration Files for
ConsoleWorks, contains in-depth information about the ConsoleWorks
configuration files.
• Appendix C, SMC Hard Disk, lists recommendations for use of the disk
partitions and shows the directory structure.
• Appendix D, ConsoleWorks Licenses, contains information about
licensing requirements.
Documentation Titles
Table 1 AlphaServer GS80/160/320 Documentation
Order Number Title
QA–6GAAA–G8 AlphaServer GS80/160/320 Documentation Kit
EK–GS320–UG AlphaServer GS80/160/320 User’s Guide
EK–GS320–RM AlphaServer GS80/160/320 Firmware Reference Manual
EK–GSPAR–RM AlphaServer GS80/160/320 Getting Started with Partitions
EK–GS320–IN AlphaServer GS160/320 Installation Guide
EK–GSR80–IN AlphaServer GS80 Installation Guide
AG–RKSW*–BE AlphaServer GS80/160/320 User Information CD
QA–6GAAB–G8 AlphaServer GS80/160/320 Service Documentation Kit
EK–GS320–SV AlphaServer GS80/160/320 Service Manual
EK–GS320–RM AlphaServer GS80/160/320 Firmware Reference Manual
AG–RKSZ*–BE AlphaServer GS80/160/320 Service Information CD
EK–GSCON–IN AlphaServer GS80/160/320 System Management Console
Installation Guide
EK–GSCON–UG AlphaServer GS80/160/320 System Management Console
User’s Guide
EK–GS320–UP AlphaServer GS160/320 Upgrade Manual
EK–GSR80–UP AlphaServer GS80 Upgrade Manual
EK–GS320–SP AlphaServer GS80/160/320 Site Preparation
EK–GSHPG–RM AlphaServer GS160/320 CPU Online Addition and Removal

xv
Information on the Internet
Visit Compaq’s AlphaServer site at www.compaq.com/alphaserver/
site_index.html for more information about AlphaServer GS80/160/320 systems.
See ftp.digital.com/pub/Digital/Alpha/firmware/interim/smc/smc.html for more
information about the system management console.

Getting Started with the System Management Console 1-1
Chapter 1
Getting Started with the
System Management Console
The system management console manages one or more GS80/160/320 systems.
This manual is for V4.0 of the system management console.
Sections in this chapter are:
• System Management Console Overview
• Logging on to the SMC
• Using the SMC Locally
• Using the SMC Remotely
• Naming Convention
• Keep in Mind

1-2 System Management Console User's Guide
1.1 System Management Console Overview
The system management console makes it possible to operate one or
more systems, some or all of which have multiple partitions, with a
single console device.
Figure 1–1 System Management Console
PK-3735-02
7654
3210
ConsoleWorks Screen
(one for each partition)
System Management
Console PC Modem
7654
3210
Remote Service PC
Modem
7654
3210
PC on Corporate LAN
Terminal
Servers
7
6
5
4
3
2
1
0
Corporate Network
4 GS320 systems,
each with 8 partitions
Modems
System
Initiated
Call
To Master SCMs
Private
LAN
Partition
Partition
Partition
Partition
Partition
Partition
Partition
Partition
Hub

Getting Started with the System Management Console 1-3
With the system management console (SMC), one or more GS80/160/320
systems, each with a single or multiple console lines, can be managed from a
single device. The SMC consists of a Compaq Deskpro PC, one or more
DECserver 90M terminal servers, a network hub (if more than one
GS80/160/320 system is managed by the SMC), and associated hardware and
software. Figure 1–1 shows a typical setup.
The eight-port terminal server can connect to a maximum of eight partitions.
The console for each partition can be displayed in a terminal window under
ConsoleWorks.
The SMC PC contains two network interfaces. The first connects to the terminal
server via a private LAN. The second connects to the corporate network,
enabling remote operation of the SMC through a Web browser.
The SMC PC also has an attached modem, which can provide Compaq Services
remote access to the GS80/160/320 system.
ConsoleWorks1provides a sophisticated console management environment for
accessing the console of each partition, logging console line activity, and sending
notification of console or system events. In addition to local access through the
SMC, console lines can be accessed from any workstation connected to the
corporate network by using a Web browser.
NOTE: The PC that is supplied as part of the system management console is
supported by Compaq only with the hardware and software
configuration provided. To maintain this support, you may not add or
replace any components except as provided by Compaq.
1The version of ConsoleWorks used on the SMC has been modified by the manufacturer,
TECSys Development Incorporated (TDI), to comply with the AlphaServer Management
Architecture. TDI’s standard version of ConsoleWorks cannot be used as a replacement
for this SMC application.

1-4 System Management Console User's Guide
1.2 Logging on to the SMC
When logging on the first time, give the administrator account a
password. Other accounts can be set up on the SMC system.
Figure 1–2 Windows NT Security Window