Connect Moochies User manual
_USER MANUAL _
THANK YOU!
moochies.com
Thank you for purchasing your new Moochies
Watch. We hope you, and more importantly
your kids will love it as much as we did
creating it.
This guide will take you through the set-up,
the features, and how to use both Moochies
Connect and the MyMoochies App, as well as
some troubleshooting for help you may need.
Help is available for you 24/7 with live
customer support through our website. If you
ever need help with your Moochies Connect,
visit www.moochies.com
The Moochies manual can be downloaded
at moochies.com/manual, which includes
full instructions on setting up all the further
features of your Moochies watch.
PHONE WATCH FOR KIDS
Any help you need,
reach out to our team:
MYMOOCHIES APP
SUMMARY
LAYOUT................................................................................................5
SETTING UP YOUR MOOCHIES.................................................6
SETTING UP A SIM PLAN..............................................................7
DOWNLOADING THE MYMOOCHIES APP......................8
REGISTERING & BINDING YOUR WATCH........................9
SET A WI-FI NETWORK....................................................................12
SET KID’S PROFILE............................................................................13
PAIRING SUBSEQUENT DEVICES..........................................14
SWITCHING BETWEEN DEVICES............................................15
ADDING CONTACTS.........................................................................16
BY PHONE NUMBER..............................................16
BY MYMOOCHIES APP.......................................17
EDITING CONTACTS.........................................................................18
EDITING ADMIN PROFILE............................................................19
MAKING CALLS...................................................................................20
SENDING MESSAGES.......................................................................21
GPS TRACKING.....................................................................................22
SETTING A SAFE ZONE..................................................................23
TRACKING FREQUENCY...............................................................25
STEP TRACKER ...................................................................................26
CLASS MODE.........................................................................................27
SOS...........................................................................................................28
Any help you need,
reach out to our team:
MOOCHIES WATCH
SUMMARY
MOOCHIES WATCH.........................................................................30
SETTING UP YOUR MOOCHIES...........................................32
CUSTOMIZING WALLPAPER....................................................33
CALLS AND MESSAGES ...........................................................34
NOTIFICATIONS..................................................................................36
MESSAGING........................................................................................... 37
ADDING FRIENDS..............................................................................40
STEP TRACKER.....................................................................................41
PHOTO AND VIDEO......................................................................42
GALLERY......................................................................................43
ALARMS......................................................................................45
MOOCHIES WATCH SETTINGS............................................48
WI-FI...................................................................49
VOLUME.................................................................50
DISPLAY.................................................................51
SOFTWARE UPDATES........................................53
SOS................................................................................................54
TROUBLESHOOTING...................................................................56
CAN’T CONNECT TO PHONE NETWORK.......................57
BATTERY DRAIN..................................................................................58
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LAYOUT
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Video Camera
Back Button
Power on/SOS
Microphone
Speaker
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Setting up your Moochies
There are 3 easy but important steps you need
to go through to get your new Moochies watch
all setup:
We’ll take you through all these steps now.
3. Setting up a Sim Plan for your watch
at moochies.com
1. Downloading the MyMoochies
App on your phone
2. Registering for a Moochies Account
and Binding your watch
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Your Moochies watch works in the same way
as a traditional mobile phone, and requires
an active voice and data plan to operate.
We ship the Moochies watch with a built-in
Sim Card and have a range of very competitive
plans to choose from.
Please visit moochies.com/activate on your
phone, tablet or computer and then click
“Register” to set up and activate your chosen
mobile plan.
You can upgrade or downgrade your package
at any time. All plans can be suspended or
terminated with just a months’ notice.
Setting up a Sim Plan
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Downloading the MyMoochies App
The MyMoochies App is available to download
from the Google Play Store for Android, or from
the App Store for Apple devices. Just search for
“MyMoochies”.
Alternatively, visit moochies.com/app
for a direct link to the correct App for your
device.
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Registering & Binding Your Watch
Please ensure you have set up a Sim Plan
before completing this step, and don’t turn
on the watch yet!
Open the MyMoochies App, and click the
“Create a New Account” button:
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Please ensure you enter a valid email address
when registering. You must open & accept the
“Terms and Conditions” to proceed.
Registering & Binding Your Watch
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To bind your Moochies, please kindly do the following:
At your smartphone, open your MyMoochies App and
login using your new account details.
On your MyMoochies App, tap on “Add Watch”.
(Swipe the top menu to the left until the option
show up).
Choose the option “Connect” and then
click on “Next”.
Enter the 16 digit code,
showing on your
Moochies’ display and
click on “Next”.
(If the code does not
work, click on the blue
arrow icon to refresh
the code).
On the next page, please locate your WiFi network and
enter the password and click on “Connect”. Make sure
that it is a 2.4 GHz network.
If the system shows you the SIM plan registration after
you already registered your SIM plan, you can skip it,
by clicking on the “X” button on the top left corner of
the screen.
Turn on the Bluetooth on your smartphone.
Registering & Binding Your Watch
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Plug your Moochies Phone Watch into the
charger and wait until it reaches 100% battery.
Please, we advise not to use a fast charger as it
might damage your Moochies.
SCAN WITH
MOOCHIES APP
SCAN WITH
MOOCHIES APP
THE QR CODE
SHOWED IN
YOUR WATCH
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SET A WI-FI NETWORK
Select a Wi-Fi network with a good connection
signal to continue setting up your Moochies
watch.
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Don’t forget to add a photo to
customize the App, especially if you
have multiple Moochies watches!
Take a photo by clicking the “Camera” icon on
the left or select a photo from your phone’s
gallery by clicking the icon shown below.
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SET KID’S PROFILE
*There is no limit to how many Moochies
watches you can have on your app.
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Great! You’re all set up with your rst Moochies
watch. If you have purchased more than one
Moochies watch, you now have the option
to Bind these to the App.
Pairing Subsequent Devices
Slide the menu “watch prole” to the left at
thebar, until it displays “Add watch”, click on it
to start the bind process that you see on page 11.
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Switching between devices
Your paired devices are shown at the top of the
MyMoochies app. The selected device will show
the image you uploaded during the linking
process, this means you will be accessing the
menu of that specic watch. Just drag to the
side to access the other Moochies watch linked
to your account.
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Adding Contacts
Only contacts added to the Moochies watch
address book in your App will be able to call the
device, and your child will only be able to call
contacts you have set up.
This just gives the ability for phone calls, and is
great for someone who doesn’t have access to the
MyMoochies App.
Go to the contacts section and click on the
”+” icon in the bottom right corner.
Click on “Add a Contact”.
Enter the contact’s name and phone number,
then click on “Save”.
You can add 2 types of contact within the
MyMoochies App:
By phone number
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Adding Contacts
With this method, you can give more permissions,
such as calling, video calling, 2-way messaging,
tracking, etc.
Go to the contacts section and click on
the ”+” icon in the bottom right corner.
Mark all the permissions you want to give to
this contact and then click on “Save”.
Lastly, click on the share icon to share the
code with the contact.
Click on “Invite a Contact”.
Click on “Set Permissions”.
The contact then will have to enter this code on
their MyMoochies app, so they will be able to
contact and be contacted by the Moochies.
Please be advised that you cannot share the same
code with multiple contacts, you will have to repeat
this process with all the contacts to whom you
want to give more permissions.
By sending an invite to another user
of the MyMoochies App
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You can edit a contact’s preferences within the
contacts section.
To edit a contact information, remove or set
permissions of an existing contact, just tap the
“gear” icon on the upper right of each contact.
Also, you can remove or add administrative
functions of a contact through this menu.
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editing contacts
Only the device administrator (the person who
originally bound the device) is able to change
settings/add contacts to the Moochies watch.
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Editing ADMIN profile
To change your prole information in the
MyMoochies App, click on the “M” icon at the
top of the menu and choose the desired option.
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After nishing the settings of your Moochies
watch, it is now ready to make and receive
calls from the contacts added in the App.
And choose between the
“Voice Call” (green) or
“Video Call” (blue) buttons.
If you want to check the watch’s call
history, just access the “Call history”
menu.
making calls
Just select the prole of the watch you
want to make a call to.
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