Contigo 6100 User manual

Installation Guide - Addendum
Garmin to Contigo 6100
Copyright © 2009 Contigo Systems Inc. All rights reser ed.
www.contigo.com
6100 and Garmin: Dispatch and Navigation
The Contigo 6100 pro ides a fleet management interface to Garmin™ Personal
Na igation De ices (PNDs) including the nü i® 255/255W and nü i 350/360. The 6100
may be connected to Garmin PNDs ia a custom wiring harness that supports
Dispatch and Na igation in addition to all existing Contigo functions. From the
Contigo web application, Dispatchers may send jobs and messages to ehicles,
and monitor the status of jobs as dri ers accept their jobs on the PND. Dri ers may
na igate to the destination and complete these jobs.
This document is an addendum to the 6100 Installation Guide, and describes the
additional steps to install the Garmin unit and connect its related wiring to the 6100
and ehicle.
1. Before You Begin
Prerequisites
› Ensure you ha e all the equipment, tools and supplies indicated in this
document.
› Ensure that the 6100 beacon has been upgraded to the correct firmware
re ision (52) to support the Garmin Fleet Management Interface. Contact
Contigo for more information.
› Ha e the standard 6100 Installation Guide on hand as a reference for
installing the beacon and making standard connections to the ehicle
(including un-switched power, ground, ignition sense, auxiliary inputs and
outputs).
› Ha e the appropriate 6100/Garmin wiring harness for the PND you are
installing (nü i 255/255W or nü i 350/360).
6100 to nü i 350/360: Part Number: 6100-PWR-SPC340
6100 to nü i 255/255W: Part Number: 6100-PWR-NUVI255
› Understand and be familiar with the Contigo web-based software portal, including beacon pro isioning,
beacon management, and Dispatch functions including sending a message. Alternati ely, ensure someone is
a ailable to support you during the installation who has access to this information and to the portal.
I PORTANT NOTE
› If the Contigo 6100 is already installed in the ehicle:
The beacon’s firmware must be 52. This may be erified through the Contigo portal’s Beacon Manager.
Firmware may not be upgraded in the field. You must swap the beacon for one with firmware 52.
The existing harness must be replaced. Contact your Contigo representati e for more information.
› Some Garmin models are not interchangeable from ehicle to ehicle as their wiring harnesses may be
different.
Requirements
› 6100 / Garmin Wiring harness for
the appropriate PND model
› 52 firmware upgrade for 6100
beacon
› Garmin PND and mounting
bracket (nü i 255/255W,
350/360)
› (nü i 350/360 only) Cigarette
Lighter Power Adapter
Tools and Supplies
› All those required for 6100
installation (see 6100 Installation
Guide)
› Electrical tape
› Plastic cable ties
› Screw dri ers, mounting screws
› Wrenches, sockets
› Optional: Vehicle Accessory
extension cable

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Installation Guide
Garmin to Contigo 6100
Wiring Harness Diagrams
The following diagrams illustrate the connections between the 6100 beacon and the Garmin units currently
supported. Familiarize yourself with the appropriate wiring harness for your installation.
Garmin nüvi 350/360 to 6100
Garmin nüvi 255W to 6100

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Installation Guide
Garmin to Contigo 6100
Select a Suitable PND Installation Position
Garmin PNDs are shipped with portable/remo able mounting brackets. These are typically designed to adhere to
the inside of the windshield glass (which usually pro ides the clearest line-of-sight to the sky). Alternati ely, you may
choose to permanently mount the bracket using your own fasteners or adhesi e.
› Locate all the mounting hardware pro ided in the Garmin PND packaging to ensure the kit is complete.
› Determine the best location for the PND, and ensure there is a smooth, clean area of glass to affix the
mounting bracket, or other suitable mounting location.
› Ensure the PND is in clear line of sight to the sky and that it is able to acquire GPS satellite signal.
› Ensure the placement of the Garmin PND and its mounting hardware will not obscure the dri er’s ision or
pre ent normal operation of the ehicle and its controls. The PND should be placed within reach of the dri er
for easy access to the Garmin na igation and dispatch controls.
› Ensure that the mini-USB cable can reach from the planned 6100 beacon location to the PND.
The mini-USB data cable carries data from the 6100 beacon to the PND. It also pro ides the grounding
point for the PND.
For certain models, (e.g. nü i 255, nü i 255W) the mini-USB cable also pro ides the power source for the
PND.
The mini-USB data cable must be routed up to the PND from the rest of the harness. Take note of the
size and shape of the mini-USB connector to ensure your routing accommodates it.
I PORTANT NOTE
(nü i 350/360 only): Ensure that an un-switched vehicle accessory power outlet is located within suitable
distance of the PND location. While they are equipped with internal batteries, PNDs must be operated on un-
switched external power. Power should remain to the PND even when the ignition is switched off. Operating
the PND on its internal battery will prevent Jobs and essages being properly delivered to the PND.
You may choose to source a ehicle accessory extension cable (not pro ided by Contigo) that allows you to
source ehicle power at the same point as the 6100 beacon.
2. Install the 6100 Beacon
Install the 6100 beacon, Antenna and Wiring Harness
› Following the instructions in the 6100 Installation Guide, install the 6100 beacon and antenna: Using the
6100/Garmin wiring harness, make the standard wiring connections (power, ground, ignition sense) and
optional connections if desired (auxiliary inputs and outputs).
Test the 6100 Beacon
› Perform an end-to-end system test by locating the beacon ia the Contigo portal.
Configure the 6100 Beacon for PND Use
› In the Contigo portal, configure the 6100 as ha ing a PND attached. See the Dispatch Administration and
Configuration Guide for more information.

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Installation Guide
Garmin to Contigo 6100
3. Install the PND
ount the PND
› Install the mounting bracket securely in the position selected, following the manufacturer’s instructions.
› Mount the PND to the bracket and erify that the PND is held firmly in position.
› (350/360 only) Route the power cable to the nearest un-switched ehicle accessory outlet. An extension cord
may be used if required (sourced separately). Connect the power cable to the PND and to the ehicle.
I PORTANT NOTE
Some Garmin units use a mini USB connector for both power and data cables. These must be connected to
separate mini USB ports on the unit. Follow the manufacturer’s instructions for connecting the power cable to
the correct mini USB port.
Example: The nu i 350/360 requires the power cable to be connected to the rear of the mounting bracket,
while the data cable is connected to the mini USB port on the side of the PND.
Connect PND to 6100
› Route the mini-USB data cable from the 6100 wiring harness to the PND mounting location.
› Connect the mini-USB cable to the PND’s data port.
Test the PND
› Remo e the PND screen protector.
› Press the Power button, ensure that the Garmin screen illuminates and the unit appears to be operating
correctly. Refer to the user documentation as pro ided by Garmin.
› Ensure the PND is in clear line of sight to the sky and that it is able to acquire GPS satellite signal.
› I PORTANT: BEFORE SENDING ANY ESSAGES OR JOBS TO THE VEHICLE,
erify that the fleet management interface has been enabled on the
PND. The Dispatch option will appear in the menu screen as shown in the
image to the right.
If the Dispatch option does not appear, the beacon may not be enabled
for PND connectivity on the Contigo portal. Please have the Contigo
portal administrator refer to the Administration and Configuration guide for
complete instructions. See Troubleshooting options in section 4 below.
› From the Contigo portal, you may then use the Dispatch interface to
send a text message to the Vehicle. Verify that it is recei ed by the PND.
I PORTANT NOTE
Once installed, do not intentionally swap PNDs between vehicles. Always use the same PND in the same vehicle.
Should you be forced to mo e a PND from one ehicle to another:
› All Jobs and Messages will be automatically deleted from the PND
› Jobs and Messages assigned to the current ehicle in the Contigo Dispatch interface will be re-sent to the PND

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Installation Guide
Garmin to Contigo 6100
4. Troubleshooting the 6100/Garmin Connection
The Garmin shows that the data cable is disconnected.
The Garmin screen may display a data disconnection icon, e en when
the cable appears to be connected correctly.
First:
1. Verify that the disconnection icon is not displayed in error by
attempting to send a message from the PND (Menu > Dispatch >
Messages > Create Message). Verify on the Contigo portal that
the message is or is not recei ed. If the message is recei ed, the
icon can be disregarded and may clear itself after some time. If
not, proceed to the next step.
2. Ensure the data cable is firmly inserted into the mini USB data port (usually on the side of the unit).
3. Ensure the data cable is still connected to the 6100 harness. If not, a replacement harness may be required.
4. Ensure the 6100 harness connector is correctly inserted into the rear of the 6100 unit.
5. Ensure the 6100 unit has power (PWR/GPS light is illuminated). Ensure that the PND has power and is not
operating on its internal battery.
6. For Garmin units powered through the mounting bracket: ensure the PND is firmly seated in its mounting
bracket. Ensure that the power connection is connected to an un-switched power source (pro ides power
e en when the ehicle ignition is turned off.) The unit must not be operating on its internal battery.
7. Power off the Garmin unit. If the Garmin PND is powered ia a ehicle accessory DC power cable,
disconnect this from the unit and/or its mounting bracket.
8. Disconnect the data cable from the Garmin PND.
9. Wait a minimum of 30 seconds.
10. Connect ehicle accessory DC power cable to unit and/or its mounting bracket.
11. Reconnect the data cable to the Garmin PND.
12. Turn on the Garmin PND.
If this does not resol e the condition, contact your Contigo support representati e.

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Installation Guide
Garmin to Contigo 6100
The Garmin PND appears to be connected and the 6100 is locatable, but PND is not
sending/receiving Jobs or essages.
The Garmin may be unable to send or recei e jobs or messages e en when the data cable is confirmed to be
connected correctly, and e en when no disconnection icon appears on the screen.
There are a few conditions that may cause this beha ior:
•The PND may be operating on internal battery. In this state, the communication link between the PND and
the Beacon is broken, and Jobs and Messages will be lost.
•The Garmin Fleet Management Interface (GFMI) protocol has not been correctly enabled on the PND.
•Messages were sent from the Contigo Dispatch portal before GFMI was correctly enabled on the PND.
•If the 6100 beacon lost power while Jobs or Messages were being sent, communications may ha e been
disrupted. E en if the 6100 is now correctly powered, Jobs or Messages may ha e been blocked temporarily.
Usually, resending Jobs or Messages should resol e this issue.
Once you ha e confirmed that the 6100 beacon and PND are connected correctly, both ha e power (and the PND
is not running off its internal battery), proceed with the steps below. (Ensure that the Dispatcher is not attempting to
send Jobs or essages to the PND until notified to do so).
1. Ensure that the PND is not operating on its internal battery. The PND must be connected to an acti e source
of external power.
2. Ensure that the 6100 beacon may be located or tracked. If not, it may not ha e a GPRS wireless data
connection.
3. Verify that the Dispatch option appears on the Garmin menu screen as
shown in the image to the right. If this does not appear, then initial
configuration of the 6100 beacon for Dispatch may not ha e been
completed correctly on the Contigo portal. Contact the Contigo system
administrator who must follow the instructions in the Dispatch and
Na igation Administration and Configuration Guide to correctly configure
the beacon for PND connecti ity.
4. Send a message from the PND to the Dispatcher. (Menu > Dispatch > Messages > Create Message). Confirm
that this message is recei ed correctly. If not, proceed to the next step.
5. Request the Dispatcher send a Job from the Contigo portal to the PND. Confirm that this job is recei ed
correctly. If not, proceed to the next step.
6. Power cycle the 6100 beacon (turn off, and turn back on). Once this has been completed, erify that the
beacon may be located or tracked from the Contigo portal.

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Installation Guide
Garmin to Contigo 6100
7. Ha e the Dispatcher attempt to send a Job or Message to the PND. Verify that this is recei ed correctly on
the PND.
If this does not resol e the condition, contact your Contigo support representati e.
The Dispatch option does not appear on the PND
The Garmin screen may not display the Dispatch option e en though Dispatch has been correctly enabled on the
Contigo portal (see the Administration and Configuration Guide).
1. Power off the PND unit.
2. Disconnect the 6100 harness connector from the rear of the 6100 unit. Wait 30 seconds and reconnect.
Verify that the Beacon may be located.
3. Power on the PND unit and attempt to send a Job from the Contigo portal to the PND.
If this does not resol e the condition, contact your Contigo support representati e.