Craftmade Helios HE52-LED User manual

Installation Guide
net weight of fan: 19.36 lb (8.78 kg) PRINTED IN CHINA
READ THESE INSTRUCTIONS AND
AND SAVE THEM FOR FUTURE USE
Table of Contents:
Safety Tips. pg. 1
Unpacking Your Fan. pg. 2
Parts Inventory. pg. 2
Installation Preparation. pg. 3
Hanging Bracket Installation. pg. 3
Fan Assembly. pgs. 4 - 6
Wiring. pg. 7
Canopy Assembly. pg. 7
Blade Assembly. pg. 8
Light Kit Assembly. pg. 9
Testing Your Fan. pg. 10
Troubleshooting. pg. 11
Parts Replacement. pg. 11
Warranty. pg. 11
For Model:
HE52-LED
Helios
E192641

SAFETY TIPS.
page 1
WARNING: To reduce the risk of electrical shock, turn off the electricity to the fan at the main fuse box or circuit panel before
you begin the fan installation or before servicing the fan or installing accessories.
1. READ ALL INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE INSTALLING YOUR FAN AND SAVE
THESE INSTRUCTIONS.
CAUTION: To avoid personal injury, the use of gloves may be necessary while handling fan parts with sharp edges.
2. Make sure all electrical connections comply with Local Codes or Ordinances, the National Electrical Code, and ANSI/NFPA
70-1999. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those
referred to in the instructions, please use a qualified electrician.
3. Make sure you have a location selected for your fan that allows clear space for the blades to rotate, and at least seven (7)
feet (2.13 meters) of clearance between the floor and the fan blade tips. The fan should be mounted so that the tips
of the blades are at least thirty (30) inches (76 centimeters) from walls or other upright structures.
4. The outlet box and ceiling support joist used must be securely mounted, and capable of supporting at least 35 pounds
(16 kilograms). The outlet box must be supported directly by the building structure. Use only CUL (Canada) or UL
(USA) listed outlet boxes marked "FOR FAN SUPPORT."
WARNING: To reduce the risk of fire, electrical shock, or personal injury, mount to the outlet box marked "Acceptable for Fan
Support of 15.9 kg (35 lb.) or less," and use the mounting screws provided with the outlet box. Most outlet boxes commonly
used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced. Consult a qualified
electrician if in doubt.
WARNING: To reduce the risk of fire, electrical shock, or personal injury, wire connectors provided with this fan are designed to
accept only one 12 gauge house wire and two lead wires from the fan. If your house wire is larger than 12 gauge or there is
more than one house wire to connect to the corresponding fan lead wires, consult an electrician for the proper size wire
connectors to use.
5. Electrical diagrams are for reference only.
6. After installation is complete, check that all connections are absolutely secure.
7. After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the
outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding
conductor on opposite sides of the outlet box.
WARNING: To reduce the risk of electrical shock, fire and to prevent humming noise do not use this fan with any solid state
speed control device or control fan speed with a full range dimmer switch. [Using a full range dimmer switch to control fan
speed will cause a loud humming noise from fan.] (Note:This fan is suitable for use with remote control.)
8. Do not operate the reverse switch until fan has come to a complete stop.
9. Do not insert anything between the fan blades while they are rotating.
WARNING: To reduce the risk of personal injury, do not bend the blade arms during assembly or after installation. Do not
insert objects into the path of the blades.
WARNING: To avoid personal injury or damage to the fan and other items, be cautious when working around or cleaning the
fan.
10. Do not use water or detergents when cleaning the fan or fan blades.A dry dust cloth or lightly dampened cloth will be
suitable for most cleaning.
WARNING: To reduce the risk of personal injury, use only parts provided with this fan. The use of parts OTHER than those
provided with this fan will void the warranty.
WARNING: This fan MUST be installed with the safety cable provided with the fan. Failure to use the safety cable provided may
result in personal injury, damage to the fan or damage to other property.
CAUTION: Do NOT tamper with or attempt to repair LED component of light kit.The light source is designed for this specific
application and should not be serviced by untrained personnel. If any servicing is required, call our Customer Service
Department.
11. Light kit is dimmable to 10% with select dimmers.
NOTE: The important safety precautions and instructions appearing in the manual are not meant to cover all possible
conditions and situations that may occur. It must be understood that common sense and caution are necessary factors in the
installation and operation of this fan.

page 2
1. Unpacking Your Fan.
Carefully open the packaging. Remove items from
Styrofoam inserts. Remove motor housing and place on
carpet or Styrofoam to avoid damage to finish. *If
applicable, the four motor stabilization pieces may be
discarded at this time. Do not discard fan carton or
Styrofoam inserts should this fan need to be returned
for repairs.
Check against parts inventory that all parts have been
included.
2. Parts Inventory.
IMPORTANT REMINDER: You must
use the parts provided with this fan for
proper installation and safety.
a. canopy. 1 piece
b. hanging bracket. 1 piece
c. downrod and hanging ball. 1 piece
d. canopy ring. 1 piece
e. motor housing. 1 piece
f. yoke cover. 1 piece
g. fitter plate. 1 piece
h. light kit fitter. 1 piece
i. LED light kit. 1 piece
j. glass shade. 1 piece
k. blade. 5 pieces
l. hardware packs
*
ac
e
g
f
d
h
b
j
k
l
i

4. Hanging Bracket Installation.
page 3
ON
OFF
ON
OFF
Turn off circuit breakers to current fixture from breaker
panel and be sure operating light switch is turned to the
OFF position.
WARNING: Failure to disconnect power supply prior to
installation may result in serious injury.
Remove existing fixture.
WARNING: When using an existing outlet box, be sure the
outlet box is securely attached to the building structure and
can support the full weight of the fan. Ensure outlet box is
clearly marked "Suitable for Fan Support." If not, it must be
replaced with an approved outlet box. Failure to do so can
result in serious injury.
CAUTION: Be sure outlet box is grounded properly and that a
ground wire (GREEN or bare) is present.
Install hanging bracket to outlet box using original screws,
spring washers and flat washers provided with new or
original outlet box.*If installing on a vaulted ceiling, face
opening of hanging bracket towards high point of ceiling.
Arrange electrical wiring around the back of the hanging
bracket and away from the hanging bracket opening.
*Note: It is very important that you use the proper hardware
when installing the hanging bracket as this will support the
fan.
spring washers
flat washers
outlet box screws
hanging bracket
3. Installation Preparation.
Vaulted ceiling
angle is not to
exceed 25 degrees.
downrod
installation flushmount installation
12ft. - 20ft.
12ft. - 20ft.
(3.66m - 6.1m)
(3.66m - 6.1m)
blade edge
7 feet
(2.13m)
(76cm)
30
inches
To prevent personal injury and damage, ensure
that the hanging location allows the blades a
clearance of 7ft. (2.13m) from the floor and 30in.
(76cm) from any wall or obstruction.
This fan is suitable for room sizes up to 400 square
feet (37.2 square meters).
This fan can be mounted with a downrod
on a regular (no-slope) or vaulted ceiling.The
hanging length can be extended by purchasing
a longer downrod (0.5in/1.27cm diameter).
After installing hanging bracket, continue to
Section 5 on page 4 for those instructions.This
fan can also be mounted as a flushmount only
on a regular (no-slope) ceiling. After installing
hanging bracket, continue to Section 6 on page 6
for those instructions.
Installation requires these tools:
Phillips screwdriver, flat-head screwdriver,
adjustable pliers or wrench, stepladder, wire
cutters, and rated electrical tape.

page 4
NOTE: The important safety precautions and instructions
appearing in the manual are not meant to cover all possible
conditions and situations that may occur. It must be
understood that common sense and caution are necessary
factors in the installation and operation of this fan.
pin
Remove hanging ball from downrod provided by
loosening set screw on hanging ball. Lower hanging
ball and remove stop pin and then slide hanging ball off
of the downrod. [Refer to diagram 1.]
Loosen yoke set screws and nuts at top of motor
housing. Remove pin and clip from motor housing
yoke. [Refer to diagram 2.]
Tip: To prepare for threading electrical wires through
downrod, apply a small piece of electrical tape to the
ends of the electrical wires--this will keep the wires
together when threading them through the downrod.
[Refer to diagram 2.]
Determine the length of downrod you wish to use.
Thread safety cable and electrical wires through
threaded end of downrod and pull extra wire slack from
the upper end of the downrod. [Refer to diagram 2.]
Thread downrod into the motor housing yoke until
holes for pin and clip in downrod align with holes in
yoke--make sure wires do not get twisted. Re-insert pin
and clip previously removed. Tighten yoke set screws
and nuts securely. [Refer to diagram 2.]
Slide yoke cover, canopy ring and canopy over
downrod. [Refer to diagram 3.] (Note: Canopy ring must
be turned with the smooth, rounded edge toward the
motor housing.)
Thread safety cable and wires through hanging ball;
then slide hanging ball over downrod--the top of the
downrod should be noted as having a set screw hole;
use this hole when setting the set screw. Insert stop pin
into top of downrod and raise hanging ball. Be sure stop
pin aligns with slots on the inside of the hanging ball.
Tighten set screw securely. [Refer to diagram 4.]
WARNING: Failure to tighten set screw (on hanging
ball) completely could result in the fan becoming loose
and possibly falling.
["Fan Assembly" continued on next page.]
5. Fan Assembly (with downrod).
set screw
hanging ball
stop pin
diagram 2
diagram 1
downrod
electrical wiring safety cable
yoke set
screw
and nut
clip
diagram 3
diagram 4
set screw hole
hanging
ball
stop pin
canopy
yoke cover
canopy ring
downrod
motor
housing

With the hanging bracket secured to the outlet
box and able to support the fan, you are now
ready to hang your fan. Grab the fan firmly with
two hands. Slide downrod through opening in
hanging bracket and let hanging ball rest on
the hanging bracket.Turn the hanging ball slot
until it lines up with the hanging bracket tab.
WARNING: Failure to align slot in hanging ball
with tab in hanging bracket may result in
serious injury or death.
Tip: Seek the help of another person to hold
the stepladder in place and to help lift the fan
up to you once you are set on the ladder.
Find a secure attachment point (wood ceiling
joist highly recommended) and secure safety
cable. It will be necessary to use a heavy duty
wood screw, washer and lock washer (not
supplied) with the safety cable loop. [Refer to
diagram 5.]If necessary, adjust the loop at the
end of the safety cable.The loop at the end of
the safety cable should just fit over the threads
on the wood screw. Test safety cable by pulling
on loose end with pliers. If the safety cable slips,
the loop must be adjusted tighter. Extra cable
slack can be left in ceiling area.
page 5
5. Fan Assembly (with downrod). (cont.)
diagram 5
safety cable loop
wood ceiling joist
hanging ball slot
hanging bracket tab
safety cable
wood screw
and washer

page 6
6. Fan Assembly (flushmount).
Attach safety cable per instructions in last
paragraph of Section 5, page 5.
Remove and set aside canopy cover to reveal
6 holes. Notice that 3 holes are larger than the
others.
If there are only 3 screws in top of motor
housing, please proceed to next paragraph. If
there are 6 screws in top of motor housing,
removed every other screw and lock washer.
Note: Yoke cover is not used with this type of
installation.
Thread wiring through canopy. Place canopy
over yoke, aligning larger holes in canopy with
the 3 existing screws in top of motor housing.
Insert the 3 screws and 3 lock washers that were
removed (if there were only 3 screws located in
top of motor housing, these screws/lock washer
will be located in one of the hardware packs) into
the remaining holes. Securely tighten these
screws.
To prepare the fan for wiring, hang fan onto
hanging bracket by sliding the canopy over the
hanging bracket tab. (Use one of the non-slotted
holes on the rim of the canopy to do so.)
canopy
canopy cover
yoke cover
canopy
motor housing
hanging bracket tab
canopy
screws/
lock washers
wiring
motor housing

page 7
7.Wiring.
WARNING: Turn off circuit breakers to current fixture
from breaker panel and be sure operating light switch
is turned to the OFF position.
CAUTION: Be sure outlet box is properly grounded and
that a ground wire (GREEN or Bare) is present.
Make sure all electrical connections comply with Local
Codes or Ordinances and the National Electrical Code. If
you are unfamiliar with electrical wiring or if the
house/building wires are different colors than those
referred to in the instructions below, please use a qualified
electrician.
Note: Excess lead wire length from the fan can be cut to
the desired length and then stripped.
When fan is secured in place on the hanging bracket,
electrical wiring can be made as follows:
Connect BLACK and BLUE wires from fan to BLACK
wire from ceiling with wire connector provided.
Connect WHITE wire from fan to WHITE wire from
ceiling with wire connector provided.
Connect all GROUND (GREEN) wires together from fan
to BARE/GREEN wire from ceiling with wire connector
provided.
If you intend to control the fan light with a separate
light switch connect BLUE wire from fan to the BLACK
(or RED) supply from the independent switch.
* Wrap each wire connector separately with electrical
tape as an extra safety measure.
8. Canopy Assembly.
Temporarily raise canopy to hanging bracket to
determine which 2 screws in hanging bracket align
with slotted holes in canopy, and then lower
canopy and partially loosen these 2 screws. Remove
the other 2 screws and set aside.
Now, lift canopy to hanging bracket again, aligning
slotted holes in canopy with loosened screws in
hanging bracket.Twist canopy to lock. Re-insert
the other 2 screws and secure all screws with a
Phillips screwdriver. [Refer to diagram 1.]
Raise the canopy ring over the canopy until it is
even with the top of the canopy. Note: The rubber
cushions do not go over the screws. Make sure the
canopy and the canopy ring fit securely. [Refer to
diagram 2.]
blue
black
black
white
white
black supply wire
ground
(green
or bare)
white supply wire
*
from ceiling
from fan
ground
(green or bare)
canopy
canopy ring
diagram 2
This fan is remote control adaptable
(remote control sold separately).
canopy
hanging bracket
slotted
hole
diagram 1

page 8
9. Blade Assembly.
WARNING: To reduce the risk of serious
bodily injury, DO NOT use power tools to
assemble the blades. If overtightened, blades
may crack and break.
Time Saver:Washers for blade screws can be
set on each blade screw prior to installing
blades.
Locate 15 blade attachment screws and
washers in hardware pack. Slide blade through
one of the narrow, rectangular openings on
motor housing, aligning holes in blade with
holes in blade arm (located on the underside
of the motor housing)--refer to drawing at
right. Insert 3 blade attachment screws (along
with washers) with fingers first and then
tighten screws securely with a Phillips
screwdriver. Repeat procedure for each
remaining blades.
Note:Tighten blade attachment screws twice
a year.
blade
motor housing
blade attachment
screws and washers
blade
arm

10. Light Kit Assembly.
page 9
Remove 1 screw from motor plate on underside of
motor housing and partially loosen the other 2
screws. Align slotted holes in fitter plate with
loosened screws in motor plate, allowing male
plug from motor housing to come through hole in
middle of fitter plate. Twist fitter plate to lock.
Re-insert screw that was previously removed and
securely tighten all 3 screws with a Phillips
screwdriver.
Remove 1 screw from post located on underside of
fitter plate and partially loosen the other 2 screws
on the other 2 posts. Connect male plug from
motor housing to female plug from the light kit
fitter. Make sure plugs connect tightly.
Align slotted holes in light kit fitter with loosened
screws in fitter plate. Twist light kit fitter to lock.
Re-insert screw that was previously removed and
tighten all 3 screws securely.
Remove 1 screw from light kit fitter and partially
loosen the other 2 screws. Connect WHITE wire
from LED light kit to WHITE wire from light kit
fitter. Connect BLACK wire from LED light kit to
BLUE (or BLACK) wire from light kit fitter. Be sure
that molex connections snap together completely.
Align slotted holes in outer edge of LED light kit
with loosened screws in light kit fitter.Twist LED
light kit to lock. Re-insert screw that was removed
and secure all screws.
Align slots on glass shade with the three plates on
the inside of the light kit fitter. Gently push up on
glass shade and turn to the RIGHT (clockwise) until
it slides completely into place.
NOTE: Pull down VERY GENTLY on glass shade to
make sure that glass shade is secure.
male plug
female plug
light kit fitter
fitter plate
glass shade
motor housing
light kit fitter
molex
connections
LED light kit
slot
motor housing
fitter plate
motor plate
post
*NOTE:This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide
reasonable protection against harmful interference in a residential installation.This
equipment generates,uses and can radiate radio frequency energy and,if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected..
Consult the dealer or an experienced radio/TV technician for help.
motor housing

page 10
11.Testing Your Fan.
It is recommended that you test fan before
finalizing installation. Restore power from
circuit box and light switch (if applicable).
Test fan speeds with the pull chain labeled
SPEED. Start at the OFF position (no blade
movement). First pull will set the fan to HI.
Second pull will set the fan to MEDIUM.
Third pull will set the fan to LOW. Fourth pull
will again set the fan to the OFF setting.Test
light with the pull chain labeled LIGHT.
(diagram 1) If fan and/or light do (does) not
function, please refer to "Troubleshooting"
section to solve any issues before
contacting Customer Service.
Turn fan completely off before moving the
reverse switch. Set reverse switch to
recirculate air depending on the season:
- LEFT position in summer (diagram 2)
- RIGHT position in winter (diagram 3)
A ceiling fan will allow you to raise your
thermostat setting in summer and lower
your thermostat setting in winter without
feeling a difference in your comfort.
Important: Reverse switch must be set
either completely LEFT or completely RIGHT
for fan to function. If the reverse switch is set
in the middle position (diagram 4), fan will
not operate.
Attach pull chain extensions supplied or
custom pull chain extensions (sold
separately) to ends of the pull chains.
diagram 2 diagram 3 diagram 4
diagram 1
motor housing
light
pull chain
extension
fan
pull chain
extension
reverse switch

Troubleshooting. Warranty.
Parts Replacement.
WARNING: Failure to disconnect power supply
prior to troubleshooting any wiring issues may
result in serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan.
2.Verify that reverse switch is set completely in
either direction.
3. Check to be sure fan is wired properly.
4.Verify that male and female plugs are
connected properly in light kit fitter.
Problem: LED light kit not lighting.
Solutions:
1. Check wall switch to fan.
2. Check to be sure wires in canopy are wired
properly.
3.Verify that molex connections in LED light kit
are properly connected.
Problem: Fan operates but light fails.
Solutions:
1. Check to be sure wires in canopy are wired
properly.
2.Verify that molex connections in LED light kit
are properly connected.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit provided in one of the
hardware packs. If no blade balancing kit is
provided, please call Customer Support,
1-800-486-4892, to request one.
2. Check to be sure set screw(s) on motor
housing yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
page 11
PWLI1902
For parts and information, please refer to
"Parts Inventory" on page 2.
Craftmade Customer Support:
1-800-486-4892
www.craftmade.com
CRAFTMADE™ LIFETIME LIMITED WARRANTY:
CRAFTMADE warrants this fan to the original household
purchaser for indoor use under the following provisions:
1-YEAR WARRANTY: CRAFTMADE will replace or repair any
fan which has faulty performance due to a defect in
material or workmanship.Contact Craftmade Customer
Service at 1-800-486-4892 to arrange for return of fan.
Return fan, shipping prepaid, to Craftmade. We will repair
or ship you a replacement fan, and we will pay the return
shipping cost.
5-YEAR WARRANTY: CRAFTMADE will repair or replace, at
no charge to the original purchaser, any fan motor that fails
to operate satisfactorily when failure results from normal
use.
RETURN FAN MOTOR ONLY, shipping prepaid, to Craftmade
Industries.We will repair or ship purchaser a replacement
motor and Craftmade will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: CRAFTMADE will
repair the fan, at no charge for labor only to the original
purchaser, if the fan motor fails to operate satisfactorily
when failure results from normal use. Parts used in the
repair will be billed to the purchaser at prevailing prices at
time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Craftmade nor the manufacturer will assume any
liability resulting from improper installation or use of this
product. In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever.This limitation
as to consequential damages shall not apply in states
where prohibited.