
• When cooking with vegetables, place them
in the crock insert first, and then place the
meat on top.
• Always ensure that food or liquid comes to
at least half way up the wall of the crock
insert, as the element is located on the
sides of the cooker.
• When roasting whole pieces of lamb, beef
or chicken, it is not necessary to add liquid.
Pot roasts and corned meats should be
barely covered with liquid.
• Do not use oven bags in your slow cooker.
• Frozen foods can
be placed in the cold
cooker and heated for 5-8 hours, depending
on the quantity. Do not place frozen food
into a heated cooker.
• If a recipe results in to
o much liquid, turn
the slow cooker to the HIGH setting,
remove the lid and cook until sufficient
liquid has evaporated.
• To thicken a sauce, set the cooker to
the HIGH setting and stir through a
thickening agent such as cornflour
combined with a little water. Allow to
simmer until thickened, stirring
occasionally.
• Stirring is rarely necessary, as the element
wraps around the sides of the cooker,
preventing the food from sticking to the
base.
• Leave the lid on the cooker during cooking
to maintain heat and moisture.
Hints and Tips
Wash the crock insert and lid in hot soapy
water. To remove food that is cooked onto
the bottom, soak the crock insert in warm
water before cleaning and scrub lightly with
a plastic or nylon brush. Rinse well and dry.
The crock insert and lid are also dishwasher
safe for added convenience.
Note: Do not place the hot crock insert under
cold water.
Wipe the exterior of the cooker with a damp
cloth and polish dry. DO NOT use harsh
abrasives, scourers, alkaline cleaners or
chemicals to clean any part of your cooker
as these will damage the surfaces.
CAUTION: Do not immerse the base of the
cooker in water or any other liquid.
Care and Cleaning
4
Part Dishwasher Safe Oven Safe Microwave Safe Hob Safe
Lid Yes Yes No No
Crock Yes Yes Yes No
Should you experience any
difficules with your product
during the warranty period,
please contact our customer
service line for advice on 1300
881 861 in Australia, or 0800
786 232 in New Zealand.
Australia
www.crockpot.com.au
1300 881 861
New Zealand
www.crockpot.co.nz
0800 786 232
This product is covered by a 12 month
replacement or repair warranty, which is
in addion to your rights under the
Australian Consumer Law (if your product
was purchased in Australia) or New Zealand
Consumer Guarantees Act (if your product
was purchased in New Zealand).
Upon receipt of your claim, Crockpot will seek
to resolve your difficules or, if the product is
defecve, advise you on how to obtain a
replacement or refund.
To assist us in managing warranty claims, we
recommend you register your product as soon
as praccable aer purchase by creang an
account on our website and uploading a copy
of your original receipt.
In order to make a claim under our warranty,
you must have the original proof of purchase
documentaon for the product and present it
when requested (if not already uploaded to
our website).
Should your product develop any defect
within 12 months of purchase because of
faulty materials or workmanship, we will
replace or repair it, at our discreon, free of
charge. A product presented for repair may be
replaced by a refurbished product of the same
type rather than being repaired. Refurbished
parts may be used to repair the product.
Our replacement or repair warranty only
applies where a defect arises as a result of
faulty material or workmanship during the
warranty period. Your warranty does not
cover misuse or negligent handling
(including damage caused by failing to use the
product in accordance with this instrucon
booklet), accidental damage, or normal wear
and tear.
Your warranty does not:
• cover freight or any other costs incurred in
making a claim, consumable items,
accessories that by their nature and limited
lifespan require periodic renewal (such as
filters and seals) or any consequenal loss or
damage; or
• cover damage caused by:
-power surges, power dips, voltage supply
problems, or use of the product on
incorrect voltage;
-servicing or modificaon of the product
other than by Crockpot or an authorised
service centre;
-use of the product with other
accessories, aachments, product
supplies, parts or devices that do not
conform to Crockpot specificaons; or
-exposure of the product to abnormally
corrosive condions; or
• extend beyond 3 months if the product is
used in commercial, industrial, educaonal or
rental applicaons.
The benefits given to you by our warranty
are in addion to other rights and remedies
under law in relaon to the product.
In Australia our goods come with guarantees
that cannot be excluded under the
Australian Consumer Law. You are entled
to a replacement or refund for a major
failure and for compensaon for any other
foreseeable loss or damage. You are also
entled to have the goods repaired or
replaced if the goods fail to be of acceptable
quality and the failure does not amount to a
major failure.
Our goods also come with guarantees that
cannot be excluded under the New Zealand
Consumer Guarantees Act.
If your warranty claim is not accepted, we
will inform you and if requested to do so by
you, repair the product provided you pay
the usual charges for such repair. You will
also be responsible for all freight and other
costs.
Should your product require repair or
service aer the warranty period, contact
your nearest service centre. For a complete
list of service centres, visit our website or
call our customer service line for advice on
1300 881 861 in Australia, or 0800 786 232
in New Zealand.