If you do not want to answer
the call, press the key to
reject it.
How to make a call
You can switch between the
two by pressing the same
Speed Dial key. In the event
that there is no Name, the
Number will be shown.
After you have pressed on a
Speed Dial you wish to call,
press the key to initiate the
call. You can also make a call
by holding down the chosen
Speed Dial key for 3 seconds.
To “unlock” the keypad press
the key. If you press
a Speed dial key, you will
see a Name rst, then their
corresponding Number.
How to receive a call
If your unit receives a call, it is
displayed on the screen and
the unit will ring or vibrate
according to your settings.
Press the key to accept
the call.
If the name of the incoming
number is stored then it
is displayed. If no name is
stored, only the unit number
is displayed.
How to raise a SOS Alert
Please note: Service is dependent on GSM and GPS service coverage and availability.
The C-track ICE unit will
simultaneously open a 2-way
voice call with a Support
Centre operator and aquire
your current GPS location
(Or last known location held
on the Platform). This will be
transmitted to the operator.
Within a few seconds the
call with the Support Centre
operator will be connected.
Please advise the Support
Centre operator of the
situation.
To make a SOS Emergency
Call, press and push the SOS
switch upwards, the unit will
vibrate to conrm.
When your call to the Support
Centre is concluded and if the
emergency is over, press the
key to conclude the call and
slide the SOS switch back down
towards the key.
How to call for assistance (other than the services provided as part of your contract)
• To make a call directly to 112 for assistance not included under the services provided in
terms of your contract, unlock the unit keypad, press and hold key number four until the
screen displays that the unit is dialing 112.
• Alternatively, unlock the keypad, press a speed dial number (1,2 or 3) then key number four
and then the key.
