DentistRx Intelisonic Sterling User manual

USER MANUAL
QUICK START GUIDE

Better Health Starts Here®
QUICK START GUIDE
This Quick Start Guide is designed to help you get started
using your new toothbrush. It does not contain essential
product safety information or detailed user instructions.
Please refer to the Owner’s Manual for more comprehensive
information.
1
Charging Your
Toothbrush
For best results, fully
charge the toothbrush
before using. This may
take up to 24 hours.
2
Select Operating Mode
Select your preferred
cleaning mode:
• Normal
• Sensitive
• Massage
3
Brushing Technique
After rinsing and
applying toothpaste, hold
the toothbrush at a 45
degree angle, then turn
on the power. Allow the
toothbrush to clean your
teeth by applying light
pressure and gently mov-
ing in a back and forth
motion.
4
Built-in Timer
The built-in timer will
keep the toothbrush on
for 2 minutes, pausing
every 30 seconds which
indicates that it’s time to
brush the next section.
5
Using the UV Sanitizer
To sanitize your brush
head after use, rinse and
shake dry, place in the
sanitizer tray facing the
UV light and close the lid.
The sanitizer will
automatically run for 7
minutes.
feel sterling
24
HOURS
30
SECONDS
1
30
SECONDS
3
30
SECONDS
4
30
SECONDS
2
1
2
45
°

DentistRx InteliSonic Sterling 3
CONTENTS
Quick Start Guide.................................................................................................2
Important Safeguards....................................................................................... 4
Configuration..........................................................................................................5
Getting Started ..................................................................................................... 6
Charging the Toothbrush................................................................................ 6
Using the Toothbrush ........................................................................................ 6
Technique ..............................................................................................................7
Brushing Time......................................................................................................7
Additional Oral Care Needs.........................................................................7
Sanitizing the Brush Heads..........................................................................7
Operation Modes.............................................................................................. 8
Maintenance ........................................................................................................... 8
Limited Warranty................................................................................................. 8
Storage...................................................................................................................... 9
Replacement........................................................................................................... 9
Disposal.................................................................................................................10
Troubleshooting Guide ....................................................................................10
Store Your Original Receipt............................................................................ 11
Registration............................................................................................................. 11
Note: This product may be covered by U.S. Patents D658,383 and D688,045.

Better Health Starts Here®
IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS & SAFEGUARDS BEFORE
USING THE APPLIANCE
The InteliSonic Sterling has been carefully designed to offer you a new and
unique brushing experience that is both safe and effective. However, when
using electrical products, especially when children are present, basic
safety precautions should always be followed, including the following:
DANGERS
WATER
To reduce risk of burns, electrocution, fire, or injury to persons:
1. Do not use while bathing.
2. Do not place or store the charger base or travel case where it can fall or
be pulled into a bathtub, sink, or toilet.
3. Do not immerse the charger base or travel case into water or flush with
water or other liquid.
4. Do not reach for a product that has fallen into water. Unplug
immediately.
5. Unplug charger base or travel case before cleaning and ensure that it is
dry before plugging into an electrical outlet.
VOLTAGE
To reduce risk of burns, electrocution, fire, or injury to persons:
1. Do not plug the charger base or travel case into an outlet with a voltage
other than specified on the bottom of the charger.
2. This product is designed to operate within a range of 100 – 120 volts.
3. Voltage converters do not guarantee compatibility.
4. Do not force the plug into an outlet.
5. If the plug does not fit easily into the outlet, discontinue use.
WARNINGS
To reduce risk of burns, electrocution, fire, or injury to persons:
1. This product is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given supervision
or instruction concerning use of the product by an adult responsible for
their safety.
2. Children should be supervised to ensure they do not play with the product.
3. Use the toothbrush only for its intended use as described in this manual.
This product is designed to clean your teeth, gums, and tongue only.
Only use attachments that are recommended by the manufacturer.
4. The toothbrush is a personal care product and is not intended for use on
multiple patients in a dental office or institution.
5. If your toothpaste includes peroxide, baking soda or other bicarbonate
(common in whitening toothpastes), thoroughly clean your brush head
and handle to avoid plastic cracking.
6. Never operate this product if it has a damaged cord, plug, charger
base, or travel case. Do not use this product if it is not working properly,
if it has been dropped or damaged, or dropped into water. Immediately
discontinue use if the product appears damaged in any way.

DentistRx InteliSonic Sterling 5
7. Keep the toothbrush, charger base, travel case, and power cord away
from heated surfaces.
8. If you experience discomfort or pain in your mouth, discontinue use of this
product and contact a dentist.
9. Do not attempt to remove the battery.
10. Do not clean the toothbrush or travel case in the dishwasher.
11. Discontinue use of the travel case if the UV light bulb remains on when
the door is open. UV light can be harmful to human eyes and skin. Keep
the travel case out of the reach of children at all times.
12. The UV light bulb is hot during and immediately after the sanitizing cycle.
Do not touch the UV light bulb when it is hot.
MEDICAL WARNINGS
1. If you have had oral surgery or gum surgery within the past 2 months,
consult your dental professional before using this product.
2. Consult your dental professional if you have excessive bleeding after
using this product or bleeding continues after 1 week of use.
3. Consult your physician or implant device manufacturer prior to using this
product if you have questions concerning the combined use of this prod-
uct with a pacemaker or other implanted devices.
4. Consult your physician prior to using the toothbrush if you have medical
concerns.
5. The toothbrush has been tested and is compliant with safety
standards for electromagnetic devices.
SAVE THESE INSTRUCTIONS
Read the user manual carefully before using InteliSonic Sterling.
CONFIGURATION
Travel Case with
UV Sanitizer
UV Tray and
Light Bulb
Travel Case
Charging Base
USB Wall Plug
USB Charging
Cable
Charger Base
Travel Case USB
Charging Cable
Brush
Head (2)
Brush
Handle
On/Off
Button
Mode
Selection
Mode
Indicator
Charge
Indicator

Better Health Starts Here®
GETTING STARTED
CHARGING THE TOOTHBRUSH
There are two ways to charge your toothbrush.
Charging on Charger Base
1. Connect double-barrel end of
Charger Base Cable to Charger
Base. Connect USB end of
Charger Base cable to the USB
Wall Plug and plug into wall
outlet.
2. Place the toothbrush handle on
the charger base.
Charging in Travel Case
1. Connect micro USB end of
Travel Case Charger Cable to
travel case. Connect standard
USB end of Travel Case Charger
Cable to the USB Wall Plug and
plug into wall outlet.
2. Place the toothbrush handle into
the charging travel case.
3. The charge indicator light
will turn blue, indicating the
unit is charging.
4. After the battery is fully
charged, all 3 sections
of the charge indicator
light will turn solid blue,
indicating the toothbrush is
fully charged.
5. When fully charged, the toothbrush can be used at least 20 pre-timed
brush cycles, or approximately 10 days, if brushing twice daily.
6. The toothbrush must be charged for 24 hours, if;
a. this is the first time using the toothbrush.
b. the toothbrush has not been used for at least 2 months.
c. the charge is drained from normal use.
Note: While the toothbrush is charging, it will be inoperable.
Note: To keep the battery fully charged at all times, you may keep your toothbrush on the
charger when not in use. It takes approximately 24 hours to fully charge the battery.
USING THE TOOTHBRUSH
1. Attach a brush head to the toothbrush handle.
There will be a small space between the brush head and
brush handle. This allows for the vibration of the brush
head when in use.
2. Using the mode selection button, select which mode you
prefer for your brushing session.
• Normal: Completely cleans your teeth
and gums.
• Sensitive: Gently cleans your tongue and any other
sensitive areas.
• Massage: Pulsates for gentle gum stimulation.
Note: If you alter the mode during the brush cycle, the 2 minute
brush cycle will reset.
24
HOURS
1 flashing
blue light:
less than
25% charge
1 solid
blue light:
25–50%
charge
2 solid
blue lights:
50–75%
charge
3 solid
blue lights:
75–100%
charge

DentistRx InteliSonic Sterling 7
3. Wet the toothbrush bristles and place a small amount of toothpaste on the brush.
4. Place the bristles against the teeth at a 45-degree angle
towards the gum line to ensure the bristles are in close
contact with the space between teeth and gums.
5. Press the power button to turn on the toothbrush.
6. Apply light pressure and gently move the brush head
slowly across the teeth in a small back and forth motion.
Continue this motion throughout the brushing cycle.
BRUSHING TIME
1. In order to maximize cleaning effectiveness, divide your
mouth into 4 sections. Start with Section 1 and brush each
section for 30 seconds. The brushing action will pause
between each 30 second interval, indicating when to move
on to the next section. The toothbrush will automatically
stop after 2 minutes of use.
Note: If you change the cleaning mode during the brushing cycle, the 2
minute brushing timer will reset and start over.
2. After completing the brushing cycle, you can spend
additional time brushing the chewing surfaces of your
teeth and areas where staining occurs. You may also brush your tongue,
with the toothbrush turned on or off, as per your personal preference or
dentist recommendation.
Note: The InteliSonic is also safe to use on:
• Dental restorations (fillings, crowns, veneers)
• Braces (brush heads will wear out sooner)
ADDITIONAL ORAL CARE NEEDS
Periodontal pockets: Spend extra time working the bristles into the pockets
where plaque collects below the gumline. Ask your dental professional for help
with identifying these areas.
SANITIZING THE BRUSH HEAD(S)
1. Place the brush head bristles under running water and rinse after each use.
2. Gently shake the toothbrush to remove any excess water after cleaning.
3. Lift and open the travel case lid.
4. Place the brush head(s) in the UV sanitizer
travel case directly facing the UV light.
5. Make sure the travel case is plugged into a
working outlet.
6. Close the travel case lid to activate the UV
sanitizing process.
7. UV Sanitizer Indicator Light will illuminate
indicating the sanitizing cycle has started.
8. When the sanitizing cycle is complete, the
UV Sanitizer Indicator Light will automatically turn off and the lid will no
longer glow.
9. When using the UV sanitizer:
• Only insert InteliSonic Sterling heads into the sanitizer.
• The UV sanitizer will only work when the travel case lid is closed, the
charging cord is connected, and plugged in.
• The UV sanitizer will run for 7 minutes and shut off automatically.
• The sanitizer will not run unless plugged in.
• The UV sanitizer will run automatically every time the lid is closed.
30
SECONDS
1
30
SECONDS
3
30
SECONDS
4
30
SECONDS
2
45°

Better Health Starts Here®
OPERATION MODES
1. There are 3 operation modes: normal, sensitive and
massage.
2. Use the triangular mode selection button to select your
preferred operation mode. Your mode selection will be
indicated by a blue light.
• Normal: Completely cleans your teeth and gums.
• Sensitive: Gently cleans your tongue and any other
sensitive areas.
• Massage: Pulsates for gentle gum stimulation.
Note: The high-speed sonic toothbrush is different from manual or rotary power toothbrushes.
Some people may experience a slight tickling sensation from its high speed vibration.
After a few uses of the toothbrush, this sensation will diminish.
MAINTENANCE
Cleaning the Power Plug
1. Clean the power plug regularly to ensure it remains in good working order.
The accumulation of dust or dirt on the power plug can cause an electric
shock or reduce the insulation effect, causing the system to overheat.
Cleaning the Brush Head(s)
1. Rinse the brush head and bristles after each use.
2. Do not use water with a temperature higher than 100 degrees Fahrenheit.
Cleaning the Handle
1. Remove the brush head.
2. Wipe all surface areas with a damp cloth and place the handle back into
the charger or handle base. Do not submerge the handle in water.
3. Do not clean in the dishwasher.
Cleaning the Charger Base
1. Remove the power plug from the electrical outlet before cleaning the
charger base.
2. Using a soft cloth, wipe dirt or debris from the charger base exterior surfaces.
3. Clean the plug base with a dry cloth to remove any dust or dirt every 3 months.
Cleaning the Travel Case with UV Sanitizer
1. Unplug the travel case.
2. Wipe surfaces clean with a damp cloth.
Note: Do not clean the travel case if the UV light bulb is hot. Note: For optimal performance,
clean your travel case weekly.
LIMITED WARRANTY
DentistRx, LLC will provide a Limited Warranty for this product for up to 2 years
from the purchase date. Original sales receipt with date of purchase is required for
all Limited Warranty claims. For defects identified within the warranty period, the
components or entire product will be replaced. In order to make a claim under the
Limited Warranty, contact 1-877-71-SONIC (1-877-717-6642).
The Limited Warranty is void if the damage is caused by neglect, or improper use,
such as using with the wrong electric current, voltage, and/or for
commercial use.
If parts from other devices are inserted into the toothbrush (including replacement
brush heads and non-factory power supply cords), the Limited Warranty is no
longer valid.
1
2

DentistRx InteliSonic Sterling 9
Limited Warranty Exclusions
The Limited Warranty does not cover:
1. Normal wear and tear including scratches, chips, abrasions,
discoloration or fading.
2. Damage caused by abuse, neglect, misuse, alterations to the product or
unauthorized repair of product.
3. Brush heads.
4. UV light bulb.
Implied Warranties
Any implied warranties, including implied warranties of merchantability
and fitness for a particular purpose, shall be limited to the duration of the
express warranties set forth in the DentistRx, LLC warranty provision above.
Some states do not allow limitation on how long an implied warranty lasts, so the
above limitation may not apply to you.
Limitation of Remedies
IN NO EVENT SHALL DENTISTRX, LLC OR ANY OF ITS AFFILIATED OR SUBSIDIARY
COMPANIES BE LIABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL
DAMAGES BASED UPON BREACH OF LIMITED WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, TORT OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE
WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS
OF USE; THE CLAIMS OF THE THIRD PARTIES INCLUDING, WITHOUT LIMITATION,
DENTISTS AND DENTAL HYGIENISTS; AND COSTS OF ANY SUBSTITUTE
EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR EXCLUSION, SO THIS MAY NOT APPLY TO YOU.
STORAGE
If you are not going to use the product for an extended period of time, unplug
it from the electrical outlet, clean it and store it in a cool and dry place away
from direct sunlight. To maintain battery life when the InteliSonic is not used
for long periods, it is suggested that you fully discharge and then recharge the
battery every three months.
You can store brush heads in the charging travel case with UV sanitizer.
REPLACEMENT
BRUSH HEAD
Replace InteliSonic Sterling brush heads every 3 months to achieve optimal
cleaning results.
Replace only with InteliSonic Sterling brush heads.
UV LIGHT BULB
Replacement UV bulbs are available through DentistRx, LLC by calling
1-877-71-SONIC (1-877-717-6642) or visit us online at www.DentistRx.com.

Better Health Starts Here®
DISPOSAL
The InteliSonic was designed with the environment in mind by using a NiMH
(Nickel Metal Hydride) battery. The battery inside the toothbrush cannot be
replaced and does not need to be removed before disposal.
Do not throw away the appliance or the UV light bulb (bulb contains mercury)
with the normal household waste at the end of its life, but hand it in at an
official collection point for recycling. By doing this, you help to preserve the
environment.
If you have any recycling questions, contact your local waste management office.
TROUBLESHOOTING GUIDE
Condition Potential Causes Solution
Weak or diminished
vibration
Too much pressure placed on the
teeth with the toothbrush.
Gently place the brush head on
your teeth using lighter pressure.
Stops after 2 minutes This is a normal function. The
toothbrush contains a timer to
ensure you brush for the proper
amount of time.
No failure, continue use.
Charge does not last The handle may not have been
placed on the charger vertically,
so it has not been properly
charged.
Place the handle on the charger
vertically. The indicator light
will begin to flash blue when
the bottom of the handle makes
contact with the charger.
Does not turn on The toothbrush has not been
allowed to charge long enough
before its initial use or the product
has not been used for more than
2 months.
Charge the handle for at least 24
hours.
Toothbrush is not
working normally [i.e.
vibration is not steady]
Place toothbrush into the charger
for at least 24 hours then check
again for normal operation.
The UV sanitizer light
does not turn on
The travel case lid may be open. Close the travel case lid.
The power cord may not be
plugged in.
Plug in the power cord.
The UV light bulb may be defective. UV light bulb may need
replacing.

DentistRx InteliSonic Sterling 11
REGISTRATION
INFORMATION
Register your new InteliSonic at
www.DentistRx.com/registration.
Or complete the registration form,
place in an envelope and mail to:
DentistRx Registration Department
4400 118th Ave N, Suite 106
Clearwater, FL 33762
Your information will be kept
confidential and will never be sold or
rented to companies not affiliated with
DentistRx, LLC.
PLEASE KEEP THIS PORTION AND
ORIGINAL RECEIPT FOR YOUR
RECORDS.
Serial number
Date of purchase
Location of purchase
DentistRx, LLC provides a Limited
Warranty for this product for up to two
(2) years from the purchase date with
receipt. For defects identified within the
Limited Warranty period, the components
or entire product will be replaced.
If you experience problems with your
InteliSonic that cannot be resolved by
consulting the Troubleshooting Guide
(page 10), please call our U.S. toll-free line,
1.877.717.6642, Monday – Friday from 9:00
a.m. to 5:00 p.m. EST, except holidays, for
instructions on troubleshooting or returns.
The Limited Warranty does not cover
normal wear and tear including scratches,
chips, abrasions, discoloration or fading;
damage caused by abuse, neglect, misuse,
alterations to the product or unauthorized
repair of product; brush heads or UV
light bulb.
Please see page 9 for complete
Limited Warranty details.
INTELISONIC STERLING
REGISTRATION FORM
Serial number
Date of purchase
Location of purchase
Your name
Address
Address 2
City State Zip code
Area code + Phone number
Email address
1. What kind of toothbrush were you
using prior to this purchase?
Manual
Battery-Operated Toothbrush
Rechargeable Power Toothbrush
2. Which brand?
DentistRx Sonicare
Oral B Other
3. What factor(s) most influenced your
decision to buy the InteliSonic? Check
all that apply.
Dentist Recommendation
Hygienist Recommendation
Family/Friend Recommendation
Retail Display/Packaging
Desire to improve my oral health
Price
Other
4. How will this purchase be utilized?
Personal Gift
5. Please help to identify who will be using
this product:
No. of users: 1 2
Sex: M F
Age group: Under 19 20–34
35–49 50–64
65+
Thank you for completing this survey.
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