Digium TE 120 Series User manual

TE120 Series
TE120P/TE121/TE122
User Manual
601-00010 Rev. C
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 2
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 3
Safety Certification and Agency Approvals
Safety:
UL 60950-1:2003, First Edition
CSA C22.2 No. 60950-1-03 1st Ed. April 1, 2003
IEC 60950-1:2001 First Edition
EN 60950
Note: Canada, Finland, Norway, Sweden and the United States of
America require that equipment using this product must be located in a
Restricted Access Location (RAL).
Telecom:
FCC Part 68, ANSI/ITA-968-A, Including Amendment A1 and A2
Industry Canada CS-03
AS/ACIF S016: 2001
AS/ACIF S038: 2001
TBR4 November 1995 as amended by TBR4/A1 December 1997
TBR12 December 1993
TBR13 January 1996
EMC:
EN 55022:1998 Class B and 47 CFR Part 15, Subpart B Class B, Radiated
and Conducted EN 55024:1998 / IEC 61000
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 4
Federal Communications Commission Part 68
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the back of your TE120 Series
printed circuit board is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA.
If your TE120 Series card causes harm to the telephone network, the
telephone company may notify you in advance that temporary
discontinuance of service may be required. But if advance notice is not
practical, the telephone company will notify you as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if
you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted
service.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 5
The following information may be required when applying to the
telephone company for service:
If you experience problems with the TE120 Series,contact Digium, Inc.
Technical Support +1.256.428.6161 for repair and/or warranty
information. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment
until the problem is resolved.
FCC Part 15
This device complies with part 15 of FCC rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Industry Canada Compliance Information
The Industry Canada label applied to the product (identified by the
Industry Canada logo or the "IC:" in front of the certification/registration
number) indicates that the Industry Canada technical specifications were
met.
Reg. Number Service Type SOC FIC USOC
US:
DIGDENANTE120P 1.544 Mbps – SF 1.544 Mbps - SF and B8ZS
1.544 Mbps – ESF
1.544 Mbps – ESF and B8ZS
6.0N 04DU9-BN
04DU9-DN
04DU9-1KN
04DU9-1SN
RJ-48C
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 6
Introduction to TE120 Series Documentation
This manual contains product information for the TE120 Series of cards
(TE120P, TE121, and TE122). Be sure to refer to any supplementary
documents or release notes that were shipped with your equipment. The
manual is organized in the following manner:
Chapter/
Appendix Title Description
1Overview Identifies your card’s features. This chapter also
covers applications and uses for the TE120 Series
card in the real world.
2Card Installation Provides instructions for installing the card in your
PC, acquiring correct drivers, and checking device
compatibility.
3Configuration Provides instructions for configuring your card.
4Troubleshooting Explains resolutions to common problems and
frequently asked questions pertaining to card
installation and usage.
APin Assignments Lists the connectors and pin assignments.
BSpecifications Details card specifications.
CGlossary and
Acronyms A list of terms and acronyms used throughout this manual.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 7
Symbol Definitions
Caution statements indicate a condition where damage to the unit or
its configuration could occur if operational procedures are not
followed. To reduce the risk of damage or injury, follow all steps or
procedures as instructed.
The ESD symbol indicates electrostatic sensitive devices. Observe
precautions for handling devices. Wear a properly grounded
electrostatic discharge (ESD) wrist strap while handling the device.
The Electrical Hazard Symbol indicates a possibility of electrical
shock when operating this unit in certain situations. To reduce the
risk of damage or injury, follow all steps or procedures as
instructed.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 8
Important Safety Instructions
Save these instructions for future reference.
User Cautions
Servicing.
Do not attempt to service this card unless specifically instructed to do
so. Do not attempt to remove the card from your equipment while
power is present. Refer servicing to qualified service personnel.
Water and Moisture.
Do not spill liquids on this unit. Do not operate this equipment in a
wet environment.
Heat.
Do not operate or store this product near heat sources such as
radiators, air ducts, areas subject to direct, intense sunlight, or other
products that produce heat.
Static Electricity.
To reduce the risk of damaging the unit or your equipment, do not
attempt to open the enclosure or gain access to areas where you are
not instructed to do so. Refer servicing to qualified service personnel.
Service Personnel Cautions
Warning.
This card must be used with the PC lid screwed down.
Telecommunications network voltages exist inside the PC!
The PC must be shut down and telecommunications line connection
shall be removed before opening the PC.
Electrical Shock.
To reduce the risk of injury, damage to the unit or your equipment, do
not attempt to touch the modules while they are powered. The case
should be securely closed before power is applied to the unit.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 9
Servicing.
Disconnect telecommunications network cable before opening the
cover or removing the card from the motherboard.
Labeling.
For safety reasons, only connect equipment with a
Telecommunications Compliance label. This includes customer
equipment previously labelled Permitted or Certified.
Caution.
Only connect regulatory equipment (approved for use in your specific
country) to the telecommunications network voltage circuit ports.
Caution.
This card is not intended for home use. It must be used in restricted
access locations and installed in UL Listed I.T.E. only.
Service Personnel Cautions
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 10
TABLE OFCONTENTS
Chapter 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Echo-Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
What is Asterisk®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk as a Switch (PBX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk as a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Asterisk in the Call Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Asterisk in the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Asterisk Everywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 2
Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Unpacking the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Shipment Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Identifying Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
T1/E1 Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Slot Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Installing Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Chapter 3
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Configuring Card Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 11
Table Of Contents
Configuring T1/E1 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Testing Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Chapter 4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Appendix A
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Appendix B
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Appendix C
Glossary and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 12
List of Figures
Figure 1: Sample Legacy Phone Application . . . . . . . . . . . . . .16
Figure 2: Sample IP Phone Application . . . . . . . . . . . . . . . . . .16
Figure 3: TE120P Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 4: TE121 Card with Echo Cancellation Module . . . . . .24
Figure 5: TE122 Card with Echo Cancellation Module . . . . . .25
Figure 6: Motherboard Slots . . . . . . . . . . . . . . . . . . . . . . . . . .26
Figure 7: Insert the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Figure 8: Example dmesg Output . . . . . . . . . . . . . . . . . . . . . .51
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 13
List of Tables
Table 1: Card Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table A-1: RJ45 Telco Port Connector . . . . . . . . . . . . . . . . . . . .59
Table B-2: Maximum Power Consumption . . . . . . . . . . . . . . . . .61
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 14
Chapter 1
Overview
The Digium TE120 Series cards are a T1/E1 capable card series created
for voice and data. They support industry standard protocols, including
Robbed Bit Signaling (also known as CAS or Channel Associated
Signaling), CCS (Common Channel Signaling), E&M, Primary Rate
ISDN (PRI), and several data modes (PPP, HDLC, Cisco HDLC, and
frame relay). The TE120 Series cards are capable of running in E1, T1, or
J1 modes.
Designed to be fully compatible with existing software applications and
integrate fully with the Asterisk platform, the TE120 Series cards allow
many advanced call features.
Data Modes:
Cisco HDLC
HDLC
PPP
Multilink PPP
Frame Relay
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 15
Chapter 1: Overview
Voice Modes:
PRI CPE and PRI NET
–NI1
–NI2
–EuroISDN
–4ESS (AT&T)
–5ESS (Lucent)
–DMS100
–Q.SIG
E&M
–Wink
–Feature Group B
–Feature Group D
FXO and FXS
–Ground Start
–Loop Start
–Loop Start with Disconnect Detect
The TE120 Series cards can be used to connect your Asterisk machine to
the PSTN world, your channel bank, or even another PBX. This is
accomplished via a T1/E1 interface. The cards allow Asterisk software to
connect to your network, creating a professional telephony environment.
Figure 1 and Figure 2 show examples of the card’s application.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 16
Chapter 1: Overview
Figure 1: Sample Legacy Phone Application
Figure 2: Sample IP Phone Application
Remote oces
Internet
TE12X
Asterisk
Server
Legacy
PBX
T1
Legacy
Phones
Eth LAN
TE12X
T1
Asterisk
Server
Switch
IP
Phones
CLEC
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 17
Chapter 1: Overview
Echo-Cancellation
Users connecting their TE120 Series cards to the PSTN or other devices
are likely to be placing calls that will result, at some point, in an
unbalanced 4-wire/2-wire hybrid. The result of this hybrid is the
reflection of a near-end echo to the calling party. Elimination of this echo
is the responsibility of echo cancellation.
The TE120 Series cards, unless otherwise equipped, utilize Asterisk to
perform software-based echo cancellation. Asterisk maintains a number
of open source echo cancelers. These open source echo cancelers provide
a moderate level of echo cancellation, but are not capable of dealing with
higher levels of, or more advanced, echoes.
Digium recommends that those users concerned about echo cancellation
purchase the VPMADT032 hardware echo cancellation module. The
VPMADT032 may be combined with both the TE121 andTE122 cards; it
may not be combined with the TE120P card. The TE121 and TE122 are
offered bundled with the VPMADT032 as, respectively: TE121B,
TE122B.
The VPMADT032 is designed to handle up to 128ms of echo cancellation
across all channels and provides a G.168 compliant echo cancellation
solution.
If equipped and not explicitly disabled in chan_dahdi.conf, the
VPMADT032 will automatically operate and cancel all network echo
within its tail range (1024 taps). Users of TE120P cards, which do not
maintain the capability to support the VPMADT032, may also purchase
Digium's commercial HPEC software:
http://www.digium.com/en/products/software/hpec.php
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 18
Chapter 1: Overview
What is Asterisk®?
Asterisk is the world’s leading open source telephony engine and tool kit.
Offering flexibility unheard of in the world of proprietary
communications, Asterisk empowers developers and integrators to create
advanced communication solutions...for free. Asterisk is released as open
source under the GNU General Public License (GPL), and it is available
for download free of charge. Asterisk is the most popular open source
software available, with the Asterisk Community being the top influencer
in VoIP.
Asterisk as a Switch (PBX)
Asterisk can be configured as the core of an IP or hybrid PBX, switching
calls, managing routes, enabling features, and connecting callers with the
outside world over IP, analog (POTS), and digital (T1/E1) connections.
Asterisk runs on a wide variety of operating systems including Linux,
Mac OS X, OpenBSD, FreeBSD, and Sun Solaris. It provides all of the
features you would expect from a PBX including many advanced features
that are often associated with high end (and high cost) proprietary PBXs.
Asterisk's architecture is designed for maximum flexibility and supports
Voice over IP in many protocols, and can interoperate with almost all
standards-based telephony equipment using relatively inexpensive
hardware.
Asterisk as a Gateway
It can also be built out as the heart of a media gateway, bridging the
legacy PSTN to the expanding world of IP telephony. Asterisk’s modular
architecture allows it to convert between a wide range of communications
protocols and media codecs.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 19
Chapter 1: Overview
Asterisk as a Feature/Media Server
Need an IVR? Asterisk’s got you covered. How about a conference
bridge? Yep. It’s in there. What about an automated attendant? Asterisk
does that too. How about a replacement for your aging legacy voicemail
system? Can do. Unified messaging? No problem. Need a telephony
interface for your web site? Ok.
Asterisk in the Call Center
Asterisk has been adopted by call centers around the world based on its
flexibility. Call center and contact center developers have built complete
ACD systems based on Asterisk. Asterisk has also added new life to
existing call center solutions by adding remote IP agent capabilities,
advanced skills-based routing, predictive and bulk dialing, and more.
Asterisk in the Network
Internet Telephony Service Providers (ITSPs), competitive local
exchange carriers (CLECS) and even first-tier incumbents have
discovered the power of open source communications with Asterisk.
Feature servers, hosted services clusters, voicemail systems, pre-paid
calling solutions, all based on Asterisk have helped reduce costs and
enabled flexibility.
Asterisk Everywhere
Asterisk has become the basis for thousands of communications
solutions. If you need to communicate, Asterisk is your answer. For more
information on Asterisk visit http://www.asterisk.org or http://
www.digium.com.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]

Digium, Inc. Page 20
Chapter 2
Card Installation
This chapter provides the following information:
Unpacking the Card on page 21
Shipment Inspection on page 22
Identifying Features on page 22
T1/E1 Selection on page 22
Slot Compatibility on page 26
Hardware Installation on page 28
Software Installation on page 29
Installing Asterisk on page 35
Note: The TE120 Series card installation instructions are written so
that they will apply to any card in the series. Examples and card
specific information are included as needed.
VoIPon www.voipon.co.uk [email protected] Tel: [phone] Fax: [phone]