DPS Telecom D-PK-NG216 User manual

USER MANUAL
VoIP Bridge Server
June 24, 2015
Visit our website at www.dpstelecom.com for the latest PDFmanual and FAQs.
D-OC-UM10A.18100 Firmware Version 2.0A

© 2015 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this
document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied,
transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without
prior written consent fromDPS Telecom, except as required by United States copyright laws.
The materialin this manualis for information purposes and is subject to change without notice. DPS Telecomshall not be
liable for errors contained herein or consequentialdamages in connection with the furnishing, performance, or use of this
manual.
Notice
Revision History
June 24, 2015
Oct. 18, 2010
Sept. 30, 2010
Firmware note added
Updated Overview and LED descriptions.
Initial Release.

Contents
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VoIP Bridge Server Overview1 1
Specifications2 3
Shipping List3 4
Optional Shipping Items3.1 5
Installation4 5
Tools Needed4.1 5
Mounting4.2 6
VoIP Bridge Server Back Panel5 8
Power Connection (+12 or +24VDC Build Option)5.1 9
Power Connection (-48 or -24VDC Build Option)5.2 10
LAN Connection5.3 10
VoIP Bridge Server Front Panel6 11
Craft Port6.1 11
Front and Back Panel LEDs7 12
How to Set Up the VoIP Bridge Server8 13
Set Bridge Server IP via Craft Port (using TTY Interface)8.1 13
Add the Bridge Server to your Order Wire Configuration8.2 15
Dial into the Bridge Server from Order Wire stations8.3 17
How to Upgrade Firmware Via LAN9 18
Frequently Asked Questions10 19
General FAQs10.1 19
Technical Support11 20
End User License Agreement12 21

1
VoIP Bridge Server Overview
1
Your VoIP Conference Bridging Solution
The VoIP Order Wire system from DPS Telecom is an effective way for technicians to communicate
between sites. Sometimes, however, you need to host a "conference call" across multiple VoIP
stations.
You need a simple device that will support this "conference call" functionality without needing to
broadcast packets across your network.
Meet the VoIP Bridge Server
This small device will bridge up to 5 VoIP Order Wire stations into a single conference call. Voice data
from individual stations is sent only to other stations connected to the bridge, rather than being
broadcast across the network. VoIP users simply follow the voice prompt at their station to dial into the
VoIP Bridge Server and join any other connected users on a conference call. Whenever a user enters
or leaves the call, all other connected users will hear an automated announcement.

2
Up to 5 VoIP Order Wire stations may connect via IP to a single VoIP Bridge Server in order to
hold a conference call.
Note: Firmware version 2.0A.0026 or higher could support up to 10 VoIP stations.

3
Specifications
2
Protocols: Telnet, RTP, HTTP
Dimensions: 1.720" H x 11.5" W x 4" D
Weight: 1.5 lbs.
Mounting: 19" rack or wall mount
Power Input: -48VDC (-36 to -72 VDC)
+24 VDC via 110VAC wall transformer (12 Vto 30 VDC, Optional)
-24VDC (Optional)
Current Draw: 100 mA@ -24VDC
50mA@ -48VDC
Fuse: Resettable Fuse (Internal), if +24VPower Input
1/2 Amp GMT Fuse, if -48V or -24V Power Input
Interfaces: 1 RJ45 10/100BaseT Ethernet port
1 DB9 front-panel craft port
Visual Interface: 6Front Panel LEDs
4 Back Panel LEDs
Operating Temperature: 32°–140° F (0°–60° C)
Operating Humidity: 0%–95% non-condensing
RoHS: 5/6

4
Shipping List
3
Please make sure all of the following items are included with your VoIP Bridge Server. If parts are
missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS
Telecom at 1-800-622-3314.
VoIP Bridge Server VoIP Bridge Server User Manual
D-PK-NG216 D-OC-UM10A.18100
x 2
½-Amp GMT Fuses Lg. Power Connector (Main Pwr)
(For -48V units only) (For -48V units only)
2-741-00500-00 2-820-00862-02
6 ft. DB9M-DB9F Download Cable 14 ft. Ethernet Cable
D-PR-045-10A-04 D-PR-923-10A-14
x 2
19" Rack Ear Wall Mount Bracket
D-CS-325-10A-00 D-CS-532-10A-05
x 4 x 2
Four 3/8" Ear Screws Two Metric Rack Screws
1-000-60375-05 2-0008075-03

5
x 2
Two Standard Rack Screws Pads
1-100-12500-06 2-015-00030-00
Optional Shipping Items3.1
Small WAGO connector Long 19" Rack Ear
2-802-01020-00 (D-CS-325-10A-10)
Installation
4
Tools Needed4.1
To install the VoIP Bridge Server, you'll need the following tools:
Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver
PC with terminal emulator, such as HyperTerminal

6
Mounting4.2
The VoIP Bridge Server can be flush- or rear-mounted
The dimensions (in inches) of the supplied 19" rack
ears.
Rack-Mounting Instructions
The compact VoIP Bridge Server occupies only half the width of a standard rack unit. Unless you
ordered a second "long" ear (not shown), only one rack ear is supplied with the VoIP Bridge Server. The
single rack ear can be mounted on the left or right side of the unit. The VoIP Bridge Server mounts in a
19" rack, and can be mounted on the right or left, in the flush-mount or rear mount locations, as shown
in the above image.
As shown below, the VoIP Bridge Server mounts onto one side of a 19" rack using the provided rack ear
for either size. The ear can be rotated 180 degrees during installation to adjust the position of the unit
relative to the rack. Attach the appropriate ear to the rack in the desired location.
The VoIP Bridge Server also mounts on your 19" equipment racks.
Wall-Mounting Instructions
The rack ears can be rotated 90° for wall mounting (shown below) or 180º for other mounting options
(not shown).
1. Depending on your order options, you will attach wall-mount flanges to both sides of the unit.
a. Fasten the flange to the VoIP Bridge Server with two of the 6/32 screws provided. (NOTE: Screws
longer than those provided may contact the internal components of the unit, adversely affecting its

7
normal operation.)
2. After flanges have been attached to the VoIP Bridge Server, mount the unit in the desired location
with two screws through each flange.
Use the included wall mount bracket to mount the VoIP Bridge Server vertically on the wall.

8
VoIP Bridge Server Back Panel
5
VoIP Bridge Server back panel connections

9
Power Connection (+12 or +24VDC Build Option)5.1
The VoIP Bridge Server is powered by a screw-on plug, located on the right side of the back panel.
Close-up viewof VoIP Bridge Server's screw-on power connector.
Before you connect a power supplyto the VoIP Bridge Server:
1. Always use safe power practices when making power connections. Be sure to remove fuses from
the back of the VoIP Bridge Server before making your power connections.
2. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol
. Insert the eyelet of the earth ground cable between the two bolts on the grounding lug (Ground cable
not included.)
3. Plug in the power connector to the rear panel of the VoIP Bridge Server. Twist the collar of the plug to
lock in place.
4. Plug in the wall transformer to a power outlet. The power LED should be lit green. To confirm that
power is correctly connected, the front panel LEDs will flash RED and GREEN, indicating that the
firmware is booting up.

10
5.
Power Connection (-48 or -24VDC Build Option)5.2
The VoIP Bridge Server can also be built with a single screw terminal barrier plug or WAGO power
connector.
Back panel power options
To connect the VoIP Bridge Server to a power supply, follow these steps:
1. Always use safe power practices when making power connections. Be sure to remove fuses from
the fuse distribution panel, as well as the back of the VoIP Bridge Server, before making your power
connections.
2. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol
. Insert the eyelet of the earth ground cable between the two bolts on the grounding lug (Ground cable
not included).
3. Insert a battery ground into the power connector plug's right terminal and tighten the screw; then
insert a battery line to the plug's left terminal and tighten its screw.
4. Insert a fuse into the fuse distribution panel and measure voltage. The voltmeter should read between
–40 and –70VDC (for -48VDC build option) or -18 and -36VDC (-24VDC build option).
5. The power plug can be inserted into the power connector only one way to ensure the correct polarity.
Note that the negative voltage terminal is on the left and the GND terminal is on the right.
6. Insert fuse into the fuse slot. The power LED should be lit green. To confirm that power is correctly
connected, the front panel LEDs will flash RED and GREEN, indicating that the firmware is booting
up.
LAN Connection5.3
To connect the VoIP Bridge Server to the LAN, insert a standard RJ45 Ethernet cable into the
10/100BaseT Ethernet port on the back of the unit. If the LAN connection is OK, the LNK LED will light
SOLID GREEN.

11
VoIP Bridge Server Front Panel
6
VoIP Bridge Server Front panel connections and LEDs
Craft Port6.1
12345
TX
GND
6789
CTS
Pin # Signal Description
1 Not connected
2TX Transmit data
3
4
5GND Ground
6 Not connected
7CTS Clear to send
8
9 Not connected
Recieve Data
Not connected
Request to send
DB9 RS-232
RTS
RX
RTS
RX
VoIP Bridge Server Front panel connections and LEDs
Use the front panel craft port to connect the VoIP Bridge Server to a PC for onsite unit configuration. To
use the craft port, connect the included DB9 download cable from your PC's COMport to the craft port.
This is a standard DB9 to DB9. Apinout is shown above for reference.

12
Front and Back Panel LEDs
7
VoIP Bridge Server LEDs
Front Panel LED Descriptions
LED
Status
Description
Status
Flashing Green
Application is running
Flashing Red
Boot Loader is running.
100BT
Solid Green
100 Mb/s
Off
10 Mb/s
Craft
Flashing Red
Receiving data via craft port
Flashing Green
Transmitting data via craft port
Traffic
Flashing Red
Receiving data via LAN
Flashing Green
Transmitting data via LAN
Overflow
Flashing Red
More traffic than Bridge Server can handle
Off
Traffic is within acceptable limits
Power
Solid Green
Power supply OK
Off
No voltage or leads reversed
Back Panel LED Descriptions
LED
Status
Description
PWR
Solid Green
Power supply OK
Off
No voltage leads reversed
FA
Solid Red
Fuse failure ("FA" = "Fuse Alarm")
Off
Fuse functioning normally
LNK
Solid Green
Ethernet link detected
LAN
Flashing Green
Traffic activity over LAN
Back Panel LED Descriptions

13
How to Set Up the VoIP Bridge Server
8
The following steps are required in order to setup the VoIP Bridge Server and make your first conference call:
1. Set the VoIP Bridge Server's IP Address (using the TTY interface).
2. Add the VoIP Bridge Server to your VoIP Order Wire configuration using the "Orderwire Config"
software.
3. Follow the voice menu prompts on 1 or more VoIP Order Wire stations to connect to the VoIP Bridge
Server and begin a conference call.
Set Bridge Server IP via Craft Port (using TTY Interface)8.1
Before you may use the VoIP Bridge Server to make conference calls with other VoIP Order Wire
stations, you must first assign it an IP address, a subnet mask, and a default gateway. This
provisioning step is performed within the TTYinterface.
1. To connect to the VoIP Bridge Server for IP address provisioning, use a physical cable connection
between your PC's COMport and the unit's craft port. Note: You must be connected via craft port
or Telnet to use the TTYinterface. Make sure you are using the straight through (1 to 1) Male to
Female DB9-DB9 download cable provided with your VoIP Bridge Server to make a craft port
connection. We'll be using HyperTerminal to connect to the unit in the following example -
however, most terminal-emulating programs should work.
To access HyperTerminal using Windows:
2. Click on the Start menu > select Programs > Accessories > Communications >
HyperTerminal.

14
3. At the Connection Description screen, enter a
name for this connection. You may also select an
icon. The name and icon do not affect your ability
to connect to the unit.
4. At the Connect To screen, select Com port
you'll be using from the drop down and click OK.
(COM1 is the most commonly used.)
5. Select the following COMport options:
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
Once connected, you will see a blank, white
HyperTerminal screen. Press Enter to activate
the configuration menu.
6. When prompted, enter the default user name
admin and password dpstelecom. NOTE: If
you don't receive a prompt for your user name
and password, check the Com port you are
using on your PC and make sure you are using
the cable provided.
Additional cables can be ordered from DPS
Telecom: Part number D-PR-045-10A-04
7. The VoIP Bridge Server's main main menu will
appear. Type C for C)onfig, then E for E)thernet.
Configure the unit's IP address, subnet mask, and
default gateway.
8. ESC to the main menu. When asked if you'd
like to save your changes, type Yfor Y)es.
Reboot the VoIP Bridge Server to save its new
configuration.

15
You have successfullyassigned an IP address to the VoIP Bridge Server. This is the only
configuration step required within the VoIP Bridge Serverself. Next, you will need to provision
your VoIP Order Wire devices with the IP address of this VoIP Bridge Server.
NOTE: If you changed your computer's IP earlier in order to connect to the VoIP Bridge Server, be sure
to change the IP of your computer back to one that operates on your network.
Add the Bridge Server to your Order Wire Configuration8.2
To simplify the process of dialing into a conference call, VoIP Bridge Servers must be pre-databased in the
configuration of any VoIP Order Wire station that will connect to that VoIP Bridge Server (in most cases, all stations
will be updated). This process allows fast 2-digit dialing to reach a Bridge Server, rather than the cumbersome
process of dialing a full IP address with a phone keypad.
NOTE: These instructions describe only the configuration of the "Conference Servers" tab. The other tabs,
especially "Directory", must also be configured as part of a new VoIP deployment. If no Order Wire stations have
been listed in the "Directory" tab, the "Write to all devices" step at the end of this section will have no effect. Refer
to the Help file contained within Orderwire Config for information about configuring the other software tabs.
1. To add Bridge Servers into your Order Wire station configuration, launch the "Orderwire Config" application
that was packaged with your VoIP Order Wire stations. If you do not have this software, it is available as a free
download at: http://www.dpstele.com/mydps/
2. Next, you must add a new entry in the "Conference Servers" tab for your new VoIP Bridge Server. If your
version of the Orderwire Config software does not have this tab, you should download the latest version at http://
www.dpstele.com/mydps/
As shown in the example below, enter the following information for your VoIP Bridge Server:
A two-digit "Conf. Id" number (01-08). This number will be dialed from a VoIP Order Wire station to reach the
Bridge Server.
The "IP" address of the Bridge Server that you defined earlier.
A "Description" that will serve as a helpful reminder for you. In the example below, the Description field has
been used to store the purpose and location of the Bridge Server.

16
If you have additional Bridge Servers, you may use the other rows to configure them as well. Up to 8 Bridge Servers
may be defined in a single Order Wire configuration.
3. Once you are satisfied with your configuration update, you must write the configuration to your VoIP Order
Wire stations for it to take effect. The simplest method is to click "Connect" >> "Write to all devices". This will write
the configuration to all devices defined in the "Directory" tab of Orderwire Config.
Your Bridge Server configuration has now been saved to your Order Wire stations (as listed in the
"Directory" tab). You are now ready to make your first conference call, as described in the next section.