DTM Print FX810e User manual

User’s Manual
©2019, DTM Print GmbH. All rights reserved
For the most recent version of this manual please visit dtm-print.eu/manuals

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
FCC CFR Title 47 Part 15 Subpart B:2015 Class B,CISPR 22:2008 ANSI C63.4: 2014 ICES-003 Issue 6:2016, Class B IEC
60950-1:2005(Second Edition)+Am1:2009+Am2:2013
GB4943.1-2011,GB9254-2008,GB17625.1-2012
EN55024:2010+A1:2015
EN55032:2012+AC:2013,Class B
EN61000-3-2:2014
EN61000-3-3:2013
AS/NZS CISPR 22:2009+A1:2010

SAFETY INSTRUCTIONS
Please read the following instructions carefully.
Keep the equipment away from humidity.
Before you connect the equipment to the power outlet, please check the voltage of the power source.
Make sure the printer is o before plugging the power connector into the power jack.
It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage
damage.
Be careful not to get liquid on the equipment to avoid electrical shock.
For safety and warranty reasons, ONLY qualied service personnel should open the equipment.
Do not repair or adjust energized equipment under any circumstances.
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended
by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model.
Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Specications are subject to change without notice

Section 1: Thermal Label Printer .............................................................................................................................................................................................6
1. 1 Package Contains ...................................................................................................................................................................................................6
1. 2 Printer Introduction ..............................................................................................................................................................................................8
Section 2: Printer Installation ...............................................................................................................................................................................................10
2. 1 Media Installation................................................................................................................................................................................................ 10
2. 2 Printing Mechanism Opening.........................................................................................................................................................................10
2. 3 Ribbon Installation ............................................................................................................................................................................................. 11
(4 inch Ribbon )....................................................................................................................................................................................................11
(8 inch Ribbon )....................................................................................................................................................................................................12
2. 4 Label Installation ................................................................................................................................................................................................. 14
2. 6 Connection with PC............................................................................................................................................................................................17
2. 7 Installing The Driver ........................................................................................................................................................................................... 18
Section 3: Printer Operation ..................................................................................................................................................................................................20
3. 1 Printer Operation Interface..............................................................................................................................................................................21
3. 2 LCD Operation Introduction............................................................................................................................................................................21
3. 3 LAN Setting Operation Instruction ...............................................................................................................................................................26
3. 4 Label size calibration and Self Test Page.....................................................................................................................................................30
3. 5 Error Message ....................................................................................................................................................................................................... 32
3. 6 Connected with USB Devices..........................................................................................................................................................................34
Section 4: Optional Cutter Installation .............................................................................................................................................................................. 35
Section 5: Maintenance and Troubleshooting ..............................................................................................................................................................37
5. 1 Print Line Adjustment........................................................................................................................................................................................37
5. 2 Ribbon Tension Adjustment............................................................................................................................................................................38
5. 3 Print Head Cleaning............................................................................................................................................................................................38
5. 4 Print Head Pressure Adjustment....................................................................................................................................................................39
5. 5 Ribbon Wrinkle Adjustment............................................................................................................................................................................39
5.6 Cutter Error .............................................................................................................................................................................................................40
5.7 Troubleshooting....................................................................................................................................................................................................42
Appendix - Printer Specication ..........................................................................................................................................................................................42
Table of Contents

1.1 Package Contains
Please check that all of the following items are included with your printer.
DTM FX810e or DTM FX810ec
Power Cord
EU or US
USB Cable
Ribbons: gold, silver, red and blue metallic (100mm width) plus black matte (220mm width)
Section 1: Getting Started

Unwinder (please see Quickstart for setup)
⬇
Label Roll Holder Media Holder Base Media Shaft Label Roll Stopper 1.5 inch/3 inch
Ribbon Shaft

1.2 Printer Introduction
Front View
Top Cover
Touch Screen
FX810e: Front Panel
FX810ec: Cutter
Feed Button
Power Button
Rear View
Ethernet
RS -232
USB 2.0
USB HOST
Power Plug
Media Damper
Paper Path Calibration Key

Open Top Cover
Ribbon Rewind
TPH Pressure Adjust knob
Print Frame Hook
Print Line Adjust Knob
Ribbon Tension Adjust Knob
Ribbon Tension Adjust Knob
Print Line Adjust Knob
Print Frame Hook
TPH Module Hook
Ribbon Supply
Movable See Through Sensor
Movable Media Sensor
Label Width Adjust Holder
Label Width Adjust Holder
Label Roller
Paper Damper
TPH Module

2.1 Media Installation
Lift up the top cover
2.2 Printing Mechanism Opening
Push the Print frame hook on the side to head up the print frame.
Lift up the print head
Push
Push
Section 2: Printer Installation