
15
Installation & Owner‘s Manual
9. MAINTENANCE
9.1 Maintenance
Instruction to Take out The Air Filter
Get off the top cover,and take
out the filter
9.2 Non-error Malfunction
9.3 Malfunctions and Resolutions
Table.9-1
Counterclockwise
rotate top cover
Check the connection between power supply plug, socket and
ground wiring regularly;
In some cold areas (below 0℃), if the system is to be stopped
for a long time, the tank should be drained in case of freezing of
water in the inner tank which will damage the electric element.
It is recommended to drain the inner tank regularly to maintain
efficient performance.
The anode rod should be checked and changed if necessary by
qualified installed every year. For more details, please contact
the supplier.
Clean the air filter every year to maintain heating performance.
In terms of the filter set in air inlet directly (namely, air inlet
without connect with duct), the method to dismantle the filter is:
anti-clockwise unscrew the air inlet ring, take out the filter and
clean it completely, finally, remount to the unit. For unit with
duct, remove duct first then follow above instruction.
Before shutting the system down for a long perid, ensure that:
Power supply has been cut off;
Water in water tank and pipeline has been drained and all
valves has been closed;
Turn off the power, and turn off the water inlet valve.
Open hot water tap, and decrease the pressure of the inner
container.
Open the temperature pressure valve, and drain out the water
until no water flows out.
Unscrew anode rod.
Replace with a new one, and make sure sealed effectively.
Open cold water valve until hot water flows out, and turn off the
hot water tap.
Restart.
Instruction to change anode rod (for qualified installer)
3-minute Protection
With the power supplied, an immediate restart after the shutting
down have to wait for 3 minutes as to protect the compressor.
If self-protection occurs and the system stops, check :
When the power indicator lights up, whether the system has
been forced to run while startup requirement has not been met;
If the air outlet or inlet is jammed or strong wind blows to air
outlet.
Defrosting
When the environment is humid and cold, the evaporated water
may freeze and the water-heating capacity thus decreases.
When this happens, the system will stop heating water to
defrost, then restart water-heating upon completion.
During defrosting, fan stops working, four-way valve reverses
the flow direction, and compressor keeps working.
The defrosting time varies from 3 minutes to 10 minutes
depending on the ambient temperature and the frost.
Temperature Display
When the system stops, a decrease of water temperature is
normal as heat loss. When it decreases to a certain point, the
system will restart automatically;
During water-heating, the displayed water temperature might
still decrease or not increase for a period of time because of the
heat exchange of the water. When the whole tank of water has
reached the set temperature, the system will stop automatically.
Malfunction
Outlet water
is cold.
No hot
water from
the outlet.
Water
leakage
Cause Resolutions
Outlet water is set on a low
temperature
Outlet water temperature
controller is damaged
Tap water has been cut off
Water pressure is too low
Inlet valve has been closed
The joints on the pipeline are
not sealed well
Set outlet water to
a higher tempera-
ture
Contact the
installer
Will return to normal
after supplied water
Contact installer
Open the inlet water
valve
Check and reseal
all the connections
The display
is dark.
Bad connection of power
supply plug and socket
Circuit board indicator is
damaged
Reconnect the plug
Contact the
installer
9.4 After-Sale Service
If the unit run into malfunction or error, it should be shut down
and the power supply cut off. Please contact your installer for
assistance.