elddis Crusader User guide

Issue 4
The Explorer Group Limited Delves Lane, Consett, Co. Durham DH8 7PE
Telephone: 01207 699000 • Facsimile: 01207 699001 • www.explorer-group.co.uk
All the illustrations and descriptive matter in this guide are intended to give a general idea of the
caravan. Changing market and supply situations may prevent the manufacturer from maintaining
the exact specifications and details in this handbook and we therefore reserve the right to alter
specifications and materials as conditions demand.
Retailers are independent of the manufacturer and have absolutely no authority to bind the
manufacturer by any express or implied undertaking or representation.
Model Year 2012
OWNERS
HANDBOOK
Touring Caravan

CONTENTS-1
CONTENTS
WELCOME AND INTRODUCTION ... 1-1
Model Year .............................................................. 1-1
Elddis Technical Approvals .................................. 1-1
GENERAL SAFETY ................................ 2-1
Please read before using your new caravan. .. 2-1
Ventilation .............................................................. 2-2
High-Level Ventilation .......................................... 2-2
Low-Level Ventilation ........................................... 2-2
Ventilation in Separate Bedrooms ..................... 2-2
Gas Dispersal Holes ............................................ 2-2
Petrol/Diesel Fumes .............................................. 2-2
Fire Safety ............................................................... 2-2
Fire Extinguishers .................................................. 2-2
In Case Of Fire ...................................................... 2-2
Fire Retardant Foams .......................................... 2-2
Your Caravan Payload Explained ........................2-3
PREPARING FOR THE ROAD .............. 3-1
Caravan Towing Vehicle Weight Ratio ............... 3-1
Nose Weight Indicator Jockey Wheel
(Option only) .................................................. 3-1
Loading .................................................................... 3-1
Internal Loading & Checks ................................. 3-1
External Loading & Checks ................................ 3-1
Pre-Tow Checklist & Hitch-Up ......................... 3-2
Winterhoff Stabiliser - Hitch Head Operation3-2
Activating the stabiliser ....................................... 3-2
Checking the stabiliser ........................................ 3-2
Uncoupling ............................................................. 3-3
Use of Your Caravans Breakaway Cable......... 3-3
Correct Procedure For Use .............................. 3-3
Where a Designated Attachment Point Is
Provided On The Tow Bar .......................... 3-3
Where No Designated Attachment Point Is
Provided On The Tow Bar .......................... 3-4
Other Means of Attachment .............................. 3-4
When The Breakaway Cable Is Attached
Check To Ensure ........................................... 3-4
Before Setting Off .................................................. 3-4
Handbrake .............................................................. 3-5
Cables ...................................................................... 3-5
TOWING AND DRIVING ..................... 4-1
Reversing ................................................................ 4-1
Speed Limits ........................................................... 4-1
Setting Off .............................................................. 4-1
Caravan Handling ................................................... 4-1
ARRIVING ON SITE .............................. 5-1
Check Site Regulations ........................................ 5-1
Selecting a Pitch .................................................... 5-1
Side-To-Side Levelling .......................................... 5-1
Leveller Jack ........................................................... 5-1
Ramp ........................................................................5-1
Front & Back Levelling ......................................... 5-1
Parking on a Reverse-Sloping Site or Steep
Hill .................................................................... 5-2
GETTING STARTED ............................. 6-1
Electricity ................................................................ 6-1
Power Supply Charger ........................................ 6-1
12v Systems: .......................................................... 6-1
Generator/Charger ...............................................6-1
Electricity Mains Supply ....................................... 6-1
Connecting To Mains Supply On Arrival at
Site ................................................................... 6-1
Disconnecting Mains Supply When Leaving
Site ................................................................... 6-2
Overseas Electrical Connection......................... 6-2
Gas Supply .............................................................. 6-3
Connection ............................................................ 6-3
Changing a Gas Cylinder .................................... 6-3
Gas Regulator ........................................................ 6-3
High Pressure Gas Hoses ................................... 6-3
Water System ........................................................ 6-4
Without an on board water tank fitted. ......... 6-4
With an on board water tank fitted
(option only). .................................................. 6-4
How to UseYour Aquasource ........................... 6-5
Connection to your water inlet ......................... 6-5
Draining DownYour Water System ................. 6-5
GAS SAFETY ADVICE ........................... 7-1
Facts about LPG .................................................... 7-1
Awning Spaces, LPG and Appliance Exhaust ... 7-1
LPG Gas System ................................................... 7-1
Gas Barbecue Point ............................................... 7-1
ELECTRICAL SYSTEM .......................... 8-1
12v Power Supply .................................................. 8-1
Battery Installation ................................................ 8-1
Battery Maintenance ............................................ 8-1
Generators / Charger ......................................... 8-1
230v Power Supply ................................................ 8-1
Mains Unit .............................................................. 8-1
Resetting the RCD ................................................ 8-1
Automatic Charging System............................... 8-2
Maximum Bulb Ratings for Internal Lights ...... 8-2
Connecting a Solar Panel
and/or Satellite Dish .................................... 8-2
Solar Panel Connection ...................................... 8-2
Satellite TC Connection ...................................... 8-2
12V Fuses - Single Axle & Twin Axle Models .. 8-3
MY2012/Crusader

CONTENTS-2
CONTENTS
HOW TO USEYOUR CARAVAN’S
EQUIPMENT .................................... 9-1
Electrical Control Panels .................................... 9-1
Crusader ................................................................. 9-1
Cooking equipment .............................................. 9-3
Gas Hob ................................................................. 9-3
Electric Hotplate ................................................... 9-3
Gas Burners ........................................................... 9-4
Using the appliance ............................................... 9-4
Leaks ......................................................................... 9-4
Gas Grill ................................................................. 9-5
Gas Oven ............................................................... 9-5
Refrigerator Model Thetford N112 LCD
(Single Axle Models) .................................... 9-6
Operating instructions ........................................ 9-6
Powering with electricity .................................... 9-6
Selecting electrical power................................... 9-6
Powering with gas.................................................. 9-6
Switching off the refrigerator ............................ 9-7
Securing products for driving ............................ 9-7
Door locking mechanism .................................... 9-7
Troubleshooting .................................................... 9-8
Maintenance ........................................................... 9-9
Refrigerator Model Dometic RM8501 &
RM8551 ........................................................ 9-10
Operating modes and use of refrigerator .... 9-10
Operation ............................................................. 9-10
Manual energy selection ................................... 9-11
Electronic ignition ............................................... 9-11
Setting the cooling compartment
temperature ................................................. 9-11
Additional features ............................................. 9-11
Door locking ....................................................... 9-12
Fixing and releasing the door lock when
parking the vehicle ..................................... 9-12
Removable freezer compartment ................... 9-12
Positioning the storage racks ........................... 9-12
General advice .................................................... 9-13
Storing food in the freezer compartment .... 9-13
Making ice cubes ................................................. 9-13
Defrosting ............................................................ 9-13
Switching off refrigerator.................................. 9-14
Lighting .................................................................. 9-14
Winter operation ............................................... 9-14
Troubleshooting 2 .............................................. 9-15
Troubleshooting 1 .............................................. 9-15
Microwave ............................................................ 9-19
Battery Charger .................................................. 9-20
Smoke Detector ................................................. 9-20
Carbon Monoxide Detector............................ 9-20
Thetford Cassette C250 / C260 Toilet .......... 9-21
Parts ...................................................................... 9-21
Optional Features ............................................... 9-21
Preparing for use (standard) ............................ 9-21
Preparing for use with Optional Features .... 9-23
Using the toilet (standard) ............................... 9-23
Using the toilet with Optional Features ........ 9-23
Emptying ............................................................... 9-23
Emptying with Optional Features ................... 9-24
Cleaning and Maintenance ................................ 9-24
Toilet Bowl ........................................................... 9-24
Waste Holding Tank ........................................... 9-24
Winter operation ............................................... 9-25
Storage .................................................................. 9-25
Toilet unit malfunctions ..................................... 9-25
Telair Air Conditioning (option) ...................... 9-26
TV Bracket ........................................................... 9-29
Rooflights ............................................................. 9-30
The Omnivent (12v) Rooflight ........................ 9-30
The Heki 2 Rooflight ......................................... 9-30
Mini Heki Rooflight ............................................ 9-31
Windows .............................................................. 9-31
Polyplastic Window Opening ........................... 9-31
Seitz Window Opening ..................................... 9-31
Taps ........................................................................ 9-32
Blinds & Flyscreens ............................................. 9-32
Flyscreens ............................................................. 9-32
Gas Locker Door ............................................... 9-33
Internal Doors .................................................... 9-33
Magnetic Catches ............................................... 9-34
Bed Make-up ........................................................ 9-34
L-Shape Lounge Double Bed ........................... 9-35
Bunk Beds ............................................................ 9-35
Front Wrap Round Seating (Option) ............. 9-36
Removable Drawer Locker .............................. 9-37
TV Aerial ............................................................... 9-37
VHF Television Reception (Overseas only)... 9-37
TV/DVD Player ................................................... 9-37
BPW Nose Weight Indicator Jockey Wheel
(Option only) ............................................... 9-38
Explorer Protect - Autowatch Alarm System 9-38
BPW Intelligent Drive Control (iDc) System 9-39
iDC operating instructions .............................. 9-39
SECURITY ............................................. 10-1
Caravan Theft ...................................................... 10-1
Robstop WS3000 ................................................ 10-1
Anti-Wind Corner Steadies ............................. 10-1
Wheel Lock Diamond ....................................... 10-2
How to fit your Wheel Lock Diamond ......... 10-2
Hints for using the Wheel Lock Diamond .... 10-2
Key Card ............................................................... 10-2
CRIS - The Caravan Registration and
Identification Scheme - VIN ...................... 10-3

CONTENTS-3
CONTENTS
Window Etching & Chassis Marking .............. 10-3
Electronic Tagging ............................................... 10-3
CARE OFYOUR CARAVAN ............... 11-1
Exterior Cleaning ............................................... 11-1
Glass Fibre Reinforced Plastic (GRP) ............. 11-1
Acrylic Windows ................................................ 11-1
Care Instructions for SeitzWindows ............ 11-1
Care Instructions for Seitz Rooflights ........... 11-1
Window Blinds & Flyscreens ........................... 11-1
Winterisation/Storage ....................................... 11-1
ABS - A Frame Cover,Wheel Spats & Panels 11-1
Interior Walls ....................................................... 11-2
Furniture ............................................................... 11-2
Cooking Equipment ........................................... 11-2
Carpets, Upholstery and Curtains .................. 11-2
Shower Trays, Shower Room andWash
Basin Fittings ................................................ 11-2
Cleaning of all Taps ............................................. 11-2
Water Containers .............................................. 11-2
Water Systems - Sterilization .......................... 11-3
Truma Space Heater .......................................... 11-3
Thetford Toilet ..................................................... 11-3
Chassis Mounted Spare Wheel Carrier ......... 11-4
Ty res ...................................................................... 11-4
Pressures .............................................................. 11-4
Ty re Wear and Damage ..................................... 11-4
Changing a Wheel ............................................... 11-4
Jacking ................................................................... 11-5
Lubrication ........................................................... 11-5
Maintenance of your BPW Chassis ................ 11-6
Procurement of Spare Parts ............................. 11-6
Caravan Motor Movers ..................................... 11-6
STORAGE .............................................. 12-1
Long Term & Winter Storage ........................... 12-1
Caravan Covers .................................................. 12-1
Power Drain ........................................................ 12-1
ELDDIS AND BUCCANEER
WARRANTY COVER .................... 13-1
CODE OF PRACTICE .......................... 14-1
Mains Electrics ..................................................... 14-1
Spare Parts ........................................................... 14-1
Remedial Work ................................................... 14-1
CARAVAN CONSTRUCTION - MAIN
COMPONENTS ............................. 15-1
BPW Chassis ....................................................... 15-1
Braking System .................................................... 15-1
Body Shell ............................................................. 15-1
Windows .............................................................. 15-1
Insulation .............................................................. 15-1
Front Panel and Gas Bottle Locker Lid ......... 15-1
Awning Channel .................................................. 15-1
Additional Fixings toYour Caravan Shell ....... 15-1
Crusader ............................................................... 16-1
ELECTRICAL DRAWINGS ................. 17-1
13 Pin Plug Wiring Diagram ............................. 17-1
Wiring Diagram - Crusader ............................. 17-2
Road Lights - Crusader ..................................... 17-3
TECHNICAL SPECIFICATIONS ........ 18-1
TECHNICAL SPECIFICATIONS ........ 18-2
GENERAL QUESTIONS ..................... 19-1
GLOSSARY ........................................... 20-1
SERVICE DOCUMENTS ..................... 21-1
NOTIFICATION OF CHANGE OF
OWNERSHIP ................................. 22-1
NOTIFICATION OF CHANGE TO NAME
AND ADDRESS .............................. 23-1
INDEX ................................................... 24-1

CONTENTS-4
CONTENTS

1-1
INTRODUCTION
WELCOME AND
INTRODUCTION
Congratulations on choosing an Elddis Touring
Caravan.
This Owner’s Handbook has been prepared for
your guidance to help you derive the greatest
amount of pleasure from the use of your caravan
and your leisure time.We strongly recommend
that you read this guide thoroughly so that you
are fully aware of all the caravan’s features,
equipment and systems.
Additional information and detailed appliance
instruction manuals are also contained in your
Owner’s Information Pack.
Your new Elddis caravan has been designed as a
recreational vehicle and is intended for
recreational use only. It is not intended for
business use or for permanent habitation. Elddis
accepts no liability if the caravan is used for any
purpose other than recreational/holiday use.
Your new Elddis (Crusader) caravan has been
fitted with a GRP underskin to the habitation unit
floor, this reduces weight and provides a water
resistant barrier. This will eliminate the problem
of long term water damage and rotten floor
underside.
Your caravan has been designed for towing
behind a normal motor car.Additional care
should be exercised when towing with a 4x4
because of the ‘off-road’ nature of the suspension.
Owners should not tow their touring caravans
with commercial vehicles (including light and
heavy goods vehicles).When selecting a towing
vehicle it is recommended that you consult the
Caravan Towing Code, which is also included in
your Owner’s Information Pack.
By following the instructions provided in this
handbook and maintaining your caravan in a first
class roadworthy condition, you are sure to have
many years of carefree use.
To ensure the very best quality and reliability all
touring caravan designs and new developments
are rigorously tested.Therefore Elddis will accept
no liability or uphold the warranty if the caravan
is altered or modified in such a way that would
adversely affect the reliability.
Please Note: It is a condition of your warranty
that the caravan must have an “annual service”
done by an Approved Retailer or Service Centre,
and a record is kept. Pages are provided in the
back of this guide, for your assistance.
Approved Retailers or Service Centres will be
able to supply any replacement parts for your
caravan, should the need arise, and in most cases
any accessories you may require.
Please note: It is not possible to purchase
replacement parts direct from Elddis.
Changing market and supply situations may
prevent us from maintaining the exact
specification details in this guide and we therefore
reserve the right to alter specifications as
materials and conditions demand.
Enjoy your new caravan
ModelYear
All Touring caravans manufactured by Elddis are
designated by their model year.The 2012 model
year runs from 1st September 2011 to 31st
August 2012.
Elddis Technical Approvals
In order to ensure your new Caravan is safe to
use Elddis are members of and have been
inspected by the following bodies.
National Caravan Council (NCC) who operated
a certification scheme to ensure compliance with
the European safety standards for caravans.
National Inspection Council for Electrical
Installation and Contracting (NICEIC) who carry
out an annual inspection of Elddis electrical
installations within caravans.
Gas Safe Register™ approved installers carry out
an annual inspection to ensure that the gas
installation installed by Elddis fully comply with all
relevant regulations and standards.
Elddis has also obtained ISO9001:2008
accreditation and this is audited by SGS UK
Limited

1-2
INTRODUCTION

2-1
GENERAL SAFETY
GENERAL SAFETY
Please read before using your new caravan.
In order for you to get the most out of your new
Elddis caravan it is necessary for you to be aware
of the following:
(i) Do not obstruct ventilators and clean
them regularly, it is advisable to clean and
check all the ventilators annually for
blockages and where necessary rectify any
blockages found.
(ii) Inspect the high pressure flexible gas hose
(available from your retailer) regularly for
deterioration and renew as necessary, with
approved type, in any case no later than
the expiry date stated on the hose.
(iii) Turn off all gas appliances and turn off the
gas supply before towing your caravan.
(iv) Your caravan’s gas barbecue point must
not be used to allow gas to flow into your
caravan.
(v) Never use portable cooking or heating
equipment inside your caravan. Do not use
your fitted cooking equipment as heating
at any time.
(vi) Never allow modification to your gas or
electrical system unless qualified persons
carry them out. All modification to the gas
system should be carried out by a Gas
Safe Register™I approved gas fitter. Any
modifications carried out on the electrical
system should be carried out by an
electrician on the roll of the NICEIC or be
a member of the ECA.
(vii) In the interest of safety, replacement parts
for an appliance shall conform to the
appliance manufacturer’s specifications and
should be fitted by him or his authorised
agent.
(viii) It is recommended that you provide a dry
powder fire extinguisher complying with
ISO 7165 of at least 1KG capacity by the
exit door and a fire blanket next to the
cooker. Ensure you read the ‘advice to
occupier label’ fitted to your caravan
usually found on the inside of the
wardrobe door.
(ix) Never exceed your caravans Maximum
Technical Permissible Laden Mass. (see
Caravan Towing Vehicle Weight Ratio)
(x) The laden nose weight for your caravan
should not exceed the lower of the
following:
•Towing vehicles maximum nose weight
•Tow bar maximum nose weight
• The caravan’s maximum nose weight.
(xi) Ensure heavy and large items are secured
before towing your new caravan to reduce
the risk of damage being caused while the
caravan is in motion.
(xii) When your caravan is connected to your
towing vehicle it should be level or slightly
nose down. An excessive nose down
attitude or a nose up attitude could lead
to instability when towing.
(xiii) When your caravan is loaded to its
MTPLM and the weight distributed in
accordance with the towing code, your
caravan is designed to be towed at a
maximum speed of 130kmh/80mph.
However, your attention is drawn to the
fact that in the UK the maximum speed
allowed for towing a caravan is 100kmh/
60mph.
(xiv) It is illegal to tow your caravan whilst
it is occupied.
(xv) If your caravan is fitted with a lift up bunk
it is designed for a maximum weight of 11
stone and is not suitable for children
under 3 years old without supervision.
(xvi) Do not leave children under 14 years of
age unattended in your caravan.
IMPORTANT
Your attention is drawn to the notice
affixed in the caravan’s wardrobe advising
on fire prevention, ventilation and what to
do in case of fire.

2-2
GENERAL SAFETY
VENTILATION
All caravans manufactured by Elddis are ventilated
at both high and low level in accordance with
BSEN 721 Safety Ventilation.The fixed ventilation
points fitted in your caravan must not be blocked
under any circumstances as your safety may
depend upon them. It is advisable that the fixed
ventilation points are checked and cleaned
(where necessary) on a regular basis.
High-Level Ventilation
This is always provided by fixed ventilation within
the fitted roof skylight. All roof skylights fitted by
Elddis provide fixed free area ventilation.These
roof skylights should be cleaned annually by use
of a small brush to remove any dust that may
have accumulated around the mesh fitted. On
some roof skylights the mesh can be easily
removed to aid cleaning. On fan-assisted roof
skylights it is essential that the fan is switched off
prior to cleaning.
Low-Level Ventilation
Low-level ventilation is provided under the front
chest of drawers, except in an L shape layout,
where it can be found either in the nearside or
offside bed box.The exact position can be
identified via the white or black plastic cover
used to prevent the ventilation from being
obstructed. In order to clean the ventilator,
remove the cover by undoing the two screws and
clean using a small brush. It is essential that the
cover is replaced once cleaning is complete.
Ventilation in Separate Bedrooms
In caravans with separated sleeping areas,
separate ventilation is required and is provided
via a roof skylight at high level and a ventilator at
low level within a bed box or under the fixed
bed.
Gas Dispersal Holes
All appliances and gas unions have a gas dispersal
hole nearby. It is essential that these are not
blocked or made ineffective.
Petrol/Diesel Fumes
The fitting of a tail pipe to your exhaust will
reduce the possibility of fumes entering your
caravan through the front fixed ventilation points.
FIRE SAFETY
Fire Extinguishers
It is recommended that a 1 kg minimum capacity
dry powder fire extinguisher be carried inside
your caravan at all times. A fat pan fire must not
have an extinguisher aimed at it, but must be
smothered with a fire blanket.
In Case Of Fire
(i) Get everyone out of the caravan as quickly
as possible using whichever exit is quickest
including windows. Do not stop to collect
any personal items.
(ii) Raise the alarm. Call the fire brigade.
(iii) Turn off gas container valve if safe to do so.
Fire Retardant Foams
Under the requirements of the Consumer
Protection Act 1987, the manufacturer has a
responsibility to ensure that their product is as
safe as possible.With this in mind all caravans are
equipped with either Combustion Modified High
Resilient (C.M.H.R.) foam cushions or sprung
mattresses.These foams are very much safer
from a fire point of view than those previously
used. In addition all upholstery is made of fire
retardant fabric.

2-3
GENERAL SAFETY
YOUR CARAVAN PAYLOAD EXPLAINED
Definitions
Maximum technically permissible laden
mass (MTPLM)
Maximum mass of the vehicle, which takes into
account operating conditions including, factors
such as the strength of materials, loading capacity
of the tyres etc.
Mass of the caravan in running order
(MIRO)
This is the weight of your caravan as it leaves our
factory plus the following:
18kgs to allow for the carrying of 2 x 5kgs
BP gas light bottles.
9kgs of water in the water heater.
2kgs of water in the toilet holding tank as
this is the maximum recommended by
Thetford.
Essential habitation equipment payload
(EHEP)
Mass of the items required for the safe and
proper functioning of the equipment for
habitation as defined by the manufacturer.
User Payload (UP)
This is calculated by the following formula:
10L + 10N + 50
L is the body length of the caravan in meters.
N is the number of berths.
50 is for normal equipment carried in the
caravan, a sample list is given below.
TV ........................................................ 3kgs
Kettle ................................................ 0.5kgs
Bed linen ............................................. 6kgs
Crockery ............................................ 5kgs
Saucepans ........................................... 3kgs
Wastemaster ..................................... 6kgs
Aquaroll (empty) .............................. 5kgs
Waste bin ............................................. 1kg
Cutlery ................................................ 2kgs
Toilet fluid etc ................................. 2.5kgs
Battery .............................................. 16kgs
Personal effects payload (PEP)
A mass specified for the items which a user can
choose to carry in a caravan and which are not
included as essential habitation equipment or
optional equipment.
Optional equipment payload (OEP)
This is an amount of weight provided by us for
factory fitted options.
Please note: Any options fitted by the retailer will
reduce the overall payload available to the
customer.

2-4
GENERAL SAFETY

3-1
PREPARING FOR THE ROAD
PREPARING FOR THE ROAD
Before venturing out on to the road with your
touring caravan, it is important that you prepare
correctly.
CARAVANTOWING VEHICLE WEIGHT
RATIO
This ratio has a major influence on stability. It is
recommended that:
(i) The laden nose weight for your caravan
should not exceed the lower of the
following:
*Towing vehicles maximum nose weight,
*Tow bar maximum nose weight
*The caravan’s maximum nose weight,
which is 100kgs
(ii) The actual laden weight of the caravan
should always be kept as light as possible.
The lighter it is whilst being towed on a
road, the safer the outfit combination will
be.
(iii) The Caravan Club recommends a maximum
caravan/towing vehicle weight ratio of 85%
of the towing vehicle’s kerb weight providing
both are properly maintained, fully
serviceable and the other recommendations
in this Handbook are followed.
(iv) Whilst you can legally tow at a higher
weight ratio than 85% (subject to
manufacturers’ towing limits and driving
license restrictions) towing a heavier
caravan will increase the risk of instability,
especially at higher speeds.
(v) The greater the actual laden weight of the
caravan in relation to the kerb weight of the
towing vehicle the more careful and
experienced the driver needs to be and the
lower the speed at which instability could occur.
WARNING: It is strongly recommended
the loaded weight of the caravan does not
exceed the kerb weight of the towing
vehicle.
NOSE WEIGHT INDICATOR JOCKEY
WHEEL (Option only)
This can be used to give guidance on the actual
nose weight your caravan is applying to your car’s
tow ball.
Please note that this should only be used as a
guide. For information on how to use the nose
weight indicator please go to the section on ‘How
To UseYour Caravan’s Equipment’.
LOADING
Always lower and secure the jockey wheel and
the four corner steadies (with the brace
provided) before entering the caravan.This will
ensure that the caravan does not tip up when you
are inside.
Please Note: Corner steadies should not be
used as a jacking device.
Internal Loading & Checks
When loading your caravan it is advisable to:
(i) Distribute items evenly over the axle and as
low as possible to optimize road holding and
achieve the best possible braking effect.
(ii) Do not overload on one side as this will
cause the caravan to lean and affect the road
holding and stability.
(iii) Do not stow tins, bottles or heavy items in
overhead lockers when towing.
(iv) Loose articles should be stowed securely to
avoid movement and possible damage.
(v) Ensure that all lockers and cupboard doors
are closed and secured.
(vi) Secure all bunks (if appropriate).
(vii) Store the main dining table in its transit
position.
(viii) Set the refrigerator for 12V operation if any
fresh food is stored in it and ensure the
door is locked.
(ix) Fully close and lock all windows and
rooflights. Never tow with windows on
night setting.
(x) Leave all curtains and blinds open to prevent
damage in transit. If your caravan has a rear
window this may aid visibility.
External Loading & Checks
(i) Gas cylinders should only be stored,
correctly positioned, and secured in the gas
bottle locker.The gas should be turned off.
(ii) The leisure battery is stored and secured in
the battery locker box, set into the tray
provided and secured.

3-2
PREPARING FOR THE ROAD
(iii) Any external connections (battery chargers,
connecting cables etc), should be
disconnected and stowed.
(iv) Check that all exterior locker doors are
secure and locked.
(v) Secure and lock the main caravan entrance
door.
PRE-TOW CHECKLIST & HITCH-UP
Having loaded the touring caravan and secured
the lockers and main entrance door:
(i) Check touring caravan wheel bolts are
torque tightened to the required level (See
Index - Changing a Wheel).
(ii) Check tyre pressures (Refer to the Technical
Specification section) and tyre condition for
roadworthiness.
(iii) Ensure the jockey wheel is down, in good
contact with the ground, clamp tightly
secured, and the caravan handbrake is fully
on.
(iv) Wind up the corner steadies.
(v) Reverse the car close up to the caravan’s
hitch. It is advisable to seek assistance to
guide you so that the car tow ball aligns
with the caravan’s hitch. (Use of the caravan
handbrake is advised. Extreme caution
should be taken if manoeuvring the caravan
down hill or on wet, slippery surfaces).
(vi) Make sure the jockey wheel height is
sufficient for the hitch head to clear the
towing vehicles tow ball.
(v) Manoeuvre the hitch head over the tow ball
and lower the jockey wheel using the
winding handle, until the hitch head opening
sits comfortably over the tow bar ball.
WINTERHOFF STABILISER - HITCH
HEAD OPERATION
Coupling
The opened ball coupling is placed over the tow
ball of the towing vehicle. As the coupling load is
applied to the tow ball the coupling will
automatically close, this is indicated when the
security lugs become parallel on the side of the
housing. (Fig 3.1)
Activating the stabiliser
The operating handle will not operate until the
automatic closing function has been engaged.The
handle can now be fully pushed down.The hitch
will remain coupled with the stabiliser
deactivated to facilitate easier manoeuvring.
Checking the stabiliser
With the caravan coupled to your towing vehicle
and the stabiliser activated, the condition of the
friction linings can be checked.The wear indicator
(as shown in Fig 3.2) is within the top of the
operating handle.The bar graph is marked with
(+) and (-) symbols with (+) indicating good
condition of the pads and (-) indicating that the
pads should be checked.
Disengaging the stabiliser
Lift up the operating handle with care to release
the sprung loaded stabiliser function.
Fig 3-1
Fig 3-2

3-3
PREPARING FOR THE ROAD
Uncoupling
Before uncoupling disconnect the electrical
connections and breakaway cable.Also check that
it is safe to uncouple your caravan taking into
account any gradients.With the stabiliser function
disengaged, simultaneously pull back and lift the
operating handle, this swings the securing lugs out
of the locked position allowing the operating
handle to be lifted into the fully open position.
Before operating the jockey wheel, which will lift
the caravan free of the tow ball, check that both
caravan and towing vehicle handbrakes are
applied!
If the caravan is not to be used for any lengthy
period of time we recommend the ball coupling is
kept in the closed position.This can be done
easily by pressing the safety ball into the ball
space and slowly closing the operating lever.
Please note: The WS3000 ball coupling can be
locked in both the coupled and uncoupled
condition with the ROBSTOP WS3000 hitch
lock, however it is recommended that the
Robstop is removed for towing.
USE OF YOUR CARAVANS
BREAKAWAY CABLE
UK LAW requires that all caravans with brakes
(e.g. caravans, horse boxes, car transporters etc),
built on or after 1st October 1982, are fitted with
a safety device to provide protection in the
unlikely event of the separation of the main
coupling while in motion. It’s also a legal
requirement to use the breakaway cable
whenever it’s provided.
The purpose of the breakaway cable is to apply
the caravan’s brakes if it becomes separated from
its towing vehicle.The cable assembly is designed
to part, allowing the caravan to come to a halt
away from the towing vehicle.
Construction - Usually a thin steel cable, possibly
plastic coated, and fitted with a means of
attachment to connect to the towing vehicle.
Operation - The cable should be able to pull tight
to engage the caravan’s brakes without any
hindrance to its action, if the main coupling of the
caravan separates from the towing vehicle. It
should never become taut during normal use.
Correct Procedure For Use
(i) Check cable assembly for damage. If in
doubt contact your Retailer or Service
Centre.
(ii) Make sure the cable runs as straight as
possible, and goes through a cable guide
underneath the caravan coupling.
(iii) Determine whether or not you have a
designated attachment point (a feature of
the tow bar which has been identified by the
tow bar supplier as being for the attachment
of a breakaway cable).
Where a Designated Attachment Point Is
Provided On The Tow Bar
(i) Pass the cable through attachment point and
clip it back on itself (Fig 3-4, Step 1);
or
Fig 3-3
STEP 1
Fig 3-4

3-4
PREPARING FOR THE ROAD
(ii) Attach the clip directly to the attachment
point (Fig 3-5, Step 2).
Note: this must be specifically permitted by the
caravan manufacturer’s guidance, as the clip may
not be sufficiently strong.
Where No Designated Attachment Point Is
Provided On The Tow Bar
(i) Fixed Ball - Loop the cable around the
neck of the tow ball. If you fit the cable like
this use a single loop only (Fig 3-6, Step 3).
(ii) Detachable Ball -You must contact the
tow bar supplier for advice.
Other Means of Attachment
Alternatively, it may be possible to attach the
cable assembly to a permanent part of the tow
bar structure with the approval of the tow bar
supplier, or to an accessory sold for the purposes
of breakaway cable attachment.
When The Breakaway Cable Is Attached
Check To Ensure
(i) That the cable cannot snag in use on the
caravan hitch, jockey wheel or any
accessories e.g. a stabiliser, bumper shield,
cycle carrier etc.
(ii) That there must be sufficient slack in the
cable to allow the towing vehicle and
caravan to fully articulate without the cable
ever becoming taut and applying the brakes.
(iii) That it is not so slack that it can drag on the
ground. Leave it too loose, and the cable
may scrape along the ground, and be
weakened so that it fails before doing its
job!
BEFORE SETTING OFF
(i) Connect the 13 pin plug on the caravan A-
frame to the towing vehicle.
(ii) Check that all tail-lights, brake lights, road
lights and indicators work correctly.
(iii) Ensure that the correct vehicle license /
registration plate is attached to the rear of
the touring caravan.
(iv) Using the jockey wheel lift the tow ball
slightly to check hitch is locked onto the ball
(v) Wind up the jockey wheel until the wheel
supports locate into the cut out sections at
the base of the winding section.
(vi) Raise and secure the jockey wheel using the
clamp.The jockey wheel should be parallel
to the direction of travel at all times.
(vii) Check condition of and secure the
breakaway cable to the tow vehicle.
Fig 3-5
STEP 2
STEP 3
Fig 3-6

3-5
PREPARING FOR THE ROAD
HANDBRAKE
Your caravan is fitted with BPW running gear and
handbrake. It is essential that prior to towing you
ensure that your handbrake is in the fully off
position.This can be confirmed by ensuring that
the handbrake arm is resting on the blue stop
fitted to the side of the A frame as shown in Fig
3-7 below.
CABLES
For peace of mind, you may wish to check the
ability of the cables to be able to cope with
towing the vehicle at extreme angles before
setting off. To do so position the vehicle at
alternate extreme angles and check that the
cables do not pull too tight, are liable to stretch
or become unplugged. No cables should be
allowed to touch the ground as they will wear
and become damaged and ineffective.
Please Note: If having followed this advice, you
feel you cannot achieve a satisfactory cable
arrangement, consult your caravan or tow bar
supplier or service agent.
Fig 3-7

3-6
PREPARING FOR THE ROAD

4-1
TOWING AND DRIVING
Fig 4-1
TOWING AND DRIVING
REVERSING
It is advisable to have a second person available
when reversing the caravan.
Start practising by choosing a left-hand bend for
ease. Reverse slowly; turning the wheel, initially
the opposite way to the direction you want the
caravan to go.
Now the front of the caravan is nudged out and
is moving the rear in the intended direction.Take
care not to hit the van with the car!
Midways through the manoeuvre, when the
caravan is correctly angled, reduce speed to a
crawl and gradually apply opposite lock. Make the
car follow the caravan round then finally
straighten up.
Please Note: Proficiency at reversing can only
be achieved with practice.
SPEED LIMITS
•Normal road towing: 50mph
•Motorways (including dual carriageways):
60mph
SETTING OFF
(i) Let the clutch in smoothly on the towing
vehicle.Allow more engine speed to
produce the power to move the additional
weight of the caravan.
(ii) Avoid wear and tear on the clutch and
transmission by taking extra care not to
‘ride’ the clutch.
(iii) Change gears smoothly.Try not to jerk the
clutch.
CARAVAN HANDLING
(i) Allow for the caravan being wider than the
car. Ensure you have a clear view to the
rear.This may require the fitting of
extended mirrors for towing your caravan.
(ii) Do not bump the kerb with the caravan
wheels.
(iii) When passing other vehicles, allow more
than the normal clearance for driving solo.
(iv) Allow longer to obtain a fast enough speed
to pass other vehicles.
(v) Allow for the vehicle being twice its normal
length. Do not suddenly swing out.
(vi) Carry out all manoeuvres as smoothly as
possible.
(vii) Use the nearside wing mirror to check the
caravan has clearly passed other road users
when overtaking and changing lanes.
(viii) Adverse weather conditions may affect the
steering and braking characteristics of your
caravan.

4-2
TOWING AND DRIVING

5-1
ARRIVING ON SITE
ARRIVING ON SITE
CHECK SITE REGULATIONS
On arrival at a site, you should always check the
site regulations.This will help avoid any
unnecessary conflict with site management and
other site users.
WARNING: Care has to be taken to
prevent fouling when traversing ramps or
other ground obstacles.
SELECTING A PITCH
Carefully select where you wish to place your
caravan.The site should be as level as possible,
preferably not under or near trees, well drained
and away from possible boggy areas. Consider
how you will move the caravan when it is time to
leave the site. On sloping ground it is better to
pitch facing downhill, especially during wet
weather.
SIDE-TO-SIDE LEVELLING
A quick glance at your pitch should tell you if you
are likely to need side to side levelling i.e. levelling
across the axle. On uneven ground lateral
levelling is accomplished by the use of a leveller
jack or ramp and a spirit level placed ‘across’ the
caravan floor (not supplied).
Leveller Jack
Place the leveller jack, folded flat, in front of the
wheel needed to be raised to level the axle.Tow
the caravan onto the leveller jack and adjust the
height until the spirit level shows that the caravan
is laterally level.
Ramp
(i) Reverse onto your pitch about 30cm (12")
further back than you wish to end up.
(ii) Then place the levelling ramp in front of the
wheel that needs to be raised.
(iii) Place a spirit level parallel to the axle on the
A-frame or just inside the caravan door.
It helps to have two people at this point. One
should drive the car very slowly forward moving
the caravan wheel up the ramp, and the other
should indicate when the spirit level bubble is in
the middle.
Whichever method you use, and once level:
(i) Apply the caravan handbrake and chock the
caravan wheel if necessary.
(ii) Lower the jockey wheel to ground level
before unhitching. (See index uncoupling)
You should then park your car, usually next to the
caravan furthest away from the door side.
Please Note: On upward facing pitches when
the hydraulically damped drawbar of the hitch
becomes fully extended, it will be necessary to
compress the drawbar slightly in order to achieve
a clean’ unhitching.With the caravan brake on,
reverse the towing vehicle about 2.54cm (1") to
release hitch lock tension and using the jockey
wheel adjustment, unhitch the caravan as
previously described.
FRONT & BACK LEVELLING
This should be done only when the lateral
levelling is complete.
(i) Place the spirit level pointing front to back
just inside the caravan door or on the A
frame.
(ii) Then raise or lower the jockey wheel until
the caravan is horizontally level.
Please Note: If there is a significant front to
back slope, you may need to place a block under
the jockey wheel.
(iii) Next, wind down the corner steadies onto
load spreaders (blocks of wood a minimum
of 15.25cm (6") square or ‘Big Foot’ steady
attachments) until they are firmly set against
the ground.
Please Note: It is possible on very uneven sites
that when fully extended blocks may be required
under the corner steadies to achieve this. It is
important that the caravan is correctly levelled to
ensure the correct working of the refrigerator,
cooker etc.
(iv) Now that your caravan is level, place the
caravan step in front of the door ensuring
that it is stable and safe to use.
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