Empire Heating Systems DV210SGXLP-2 Quick start guide

This appliance may be installed in an after-
market, permanently located, manufactured
home (USA only), or mobile home, where not
prohibited by state or local codes.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certied kit is used.
WARNING
FIRE OR EXPLOSION HAZARD
If the information in these instructions is
not followed exactly, a re or explosion may
result causing property damage, personal
injury or loss of life.
— Do not store or use gasoline or other
ammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas
supplier, call the re department.
— Installation and service must be
performed by a qualied installer,
service agency or the gas supplier.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WARNING
If not installed, operated and maintained in
accordance with the manufacturer's instruc-
tions, this product could expose you to sub-
stances in fuel or from fuel combustion which
can cause death or serious illness.
DIRECT-VENT WALL
FURNACE MODELS:
DV210SGXLP-2 DV215SGXLP-2
DV210SGXNAT-2 DV215SGXNAT-2
GAS-FIRED
INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
Page 1

40946-0-1019Page 2
TABLE OF CONTENTS
Important Safety Information......................................................................................................... 3
Safety Information for Users of Propane Gas............................................................................... 4
Requirements for Massachusetts ................................................................................................. 5
Introduction ................................................................................................................................... 6
Specications................................................................................................................................ 6
Gas Supply ................................................................................................................................... 7
Clearances ................................................................................................................................... 8
Installation Instructions .............................................................................................................. 8-9
Lighting Instructions ................................................................................................................... 10
Maintenance ............................................................................................................................... 12
Pilot Flame Characteristics ........................................................................................................ 13
Main Burner Flame Characteristics ............................................................................................ 13
Troubleshooting .......................................................................................................................... 13
Parts List .................................................................................................................................... 14
Parts View................................................................................................................................... 15
Optional Blower Installation Instructions ............................................................................... 16-17
Master Parts Distributor List........................................................................................................ 18
How to Order Repair Parts.......................................................................................................... 18
Warranty...................................................................................................................................... 19
SECTION PAGE

40946-0-1019 Page 3
• Due to high temperatures the appliance should be
located out of trafc and away from furniture and
draperies.
• Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition.
• Youngchildren should becarefully supervisedwhen
they are in the same room as the appliance.
• Clothing or other ammable material should not be
placed on or near the appliance.
• Any safety screen or guard removed for servicing
an appliance must be replaced prior to operating the
appliance.
• Keep burner and control compartment clean.
• Vent cap hot while furnace is in operation.
• Installation and repair should be done by a QUALI-
FIED SERVICE PERSON. The appliance should
be inspected before use and at least annually by a
qualied service person.
• More frequent cleaning may be required due to ex-
cessive lint from carpeting, bedding materials, etc.
It is imperative that control compartments, burners,
and circulating air passageways of the appliance be
kept clean.
• DO NOT put anything around the furnace that will
obstruct the ow of combustion and ventilation air.
• DO keep the appliance area clear and free from
combustible material, gasoline, and other ammable
vapors and liquids.
• DO examine venting system periodically and replace
damaged parts.
• DO examine burners periodically. Clean and replace
damaged parts.
• CAUTION: Pilothole cover mustbe kepttightlyclosed
during operation.
• DO NOT use this heater if any part has been under
water. Immediately call a qualied service technician
to inspect the heater and to replace any part of the
control system and any gas control which has been
under water.
THIS IS A HEATING APPLIANCE
DO NOT OPERATE THIS APPLIANCE WITHOUT FRONT PANEL INSTALLED.
IMPORTANT SAFETY INFORMATION

40946-0-1019Page 4
SAFETY INFORMATION FOR USERS OF PROPANE GAS
Propane is a ammable gas which can cause res and
explosions. In its natural state, propane is odorless and
colorless. Youmay not know all thefollowing safety precautions
which can protect both you and your family from an accident.
Read them carefully now, then review them point by point with
the members of your household. Someday when there may not
be a minute to lose, everyone's safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.
PROPANE GAS WARNING ODOR
If a gas leak happens, you should be able to smell
the gas because of the odorant put in the Propane Gas.
That's your signal to go into immediate action!
• Do not operate electric switches, light matches, use your phone.
Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• Propane Gas is heavier than air and may settle in low areas
such as basements. When you have reason to suspect a gas
leak, keep out of basements and other low areas. Stay out
until reghters declare them to be safe.
• Use your neighbor's phone and call a trained Propane Gas
service person and the re department. Even though you may
not continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, let the service man and reghters check for escaped
gas. Have them air out the area before you return. Properly
trained Propane Gas service people should repair the leak,
then check and relight the gas appliance for you.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must nd out if you can
smell the odorant in propane. Smoking can decrease your ability to
smell. Being around an odor for a time can affect your sensitivity or
ability to detect that odor. Sometimes other odors in the area mask
the gas odor. People may not smell the gas odor or their minds are
on something else. Thinking about smelling a gas odor can make
it easier to smell.
The odorant in Propane Gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can lter the odorant. Odorants
in Propane Gas also are subject to oxidation. This fading can occur
if there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into
walls, masonry and other materials and fabrics in a room. That will
take some of the odorant out of the gas, reducing its odor intensity.
Propane Gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there may
be more odor at lower levels.Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
SOME POINTS TO REMEMBER
• Learn to recognize the odor of Propane Gas.Your local Propane
Gas Dealer can give you a "Scratch and Sniff" pamphlet. Use
it to nd out what the propane odor smells like. If you suspect
that your Propane Gas has a weak or abnormal odor, call your
Propane Gas Dealer.
• If you are not qualied, do not light pilot lights, perform service,
or make adjustments to appliances on the Propane Gas system.
If you are qualied, consciously think about the odor of Propane
Gas prior to and while lighting pilot lights or performing service
or making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the Propane Gas odor. Do not try to
light pilot lights, perform service, or make adjustments in an
area where the conditions are such that you may not detect
the odor if there has been a leak of Propane Gas.
• Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are lled and allowed to set too
long before relling. Cylinders and tanks which have been out
of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question about
the gas odor, call your Propane Gas Dealer. Aperiodic sniff
test of the Propane Gas is a good safety measure under any
condition.
• If, at any time, you do not smell the Propane Gas odorant and
you think you should, assume you have a leak. Then take the
same immediate action recommended above for the occasion
when you do detect the odorized Propane Gas.
• If you experience a complete "gas out," (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orices. If this occurs, some
new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your con-
tainer is under vapor pressure by turning it off at the container
before it goes completely empty or having it relled before it is
completely empty.

40946-0-1019 Page 5
REQUIREMENTS FOR MASSACHUSETTS
For all side wall horizontally vented gas fueled equipment installed
in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination
is less than seven (7) feet above nished grade in the area of the
venting, including but not limited to decks and porches, the following
requirements shall be satised:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At
the time of installation of the side wall horizontal vented gas fu-
eled equipment, the installing plumber or gastter shall observe
that a hard wired carbon monoxide detector with an alarm and
battery back-up is installed on the oor level where the gas
equipment is to be installed. In addition, the installing plumber
or gastter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by
the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services
of qualied licensed professionals for the installation of hard
wired carbon monoxide detectors.
a. In the event that the side wall horizontally vented gas fu-
eled equipment is installed in a crawl space or an attic,
the hard wired carbon monoxide detector with alarm and
battery back-up may be installed on the next adjacent oor
level.
b. In the event that the requirements of thissubdivision can not
be met at the time of completion of installation, the owner
shall have a period of thirty (30) days to comply with the
above requirements; provided, however, that during said
thirty (30) day period, a battery operated carbon monoxide
detector with an alarm shall be installed.
2. APPROVEDCARBONMONOXIDE DETECTORS.Eachcarbon
monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034
listed and IAS certied.
3. SIGNAGE. A metal or plastic identication plate shall be per-
manently mounted to the exterior of the building at a minimum
height of eight (8) feet above grade directly in line with the
exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print
size no less than one-half (1/2) inch in size, “GAS VENT DI-
RECTLYBELOW. KEEP CLEAR OFALL OBSTRUCTIONS”.
4. INSPECTION. The state or local gas inspector of the side wall
horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes
carbon monoxide detectors and signageinstalled in accordance
with the provisions of 248 CMR 5.08(2)(a) 1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from
248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equip-
ment Not Required To Be Vented” in the most current
edition of NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas
fueled equipment installed in a room or structure
separate from the dwelling, building or structure used
in whole or in part for residential purposes.
(c) MANUFACTURERREQUIREMENTS - GAS EQUIPMENT
VENTING SYSTEM PROVIDED.When the manufacturer of
ProductApproved side wall horizontally vented gas equip-
ment provides a venting system design or venting system
components with the equipment, the instructions provided
by the manufacturer for installation of the equipment and
the venting system shall include:
1. Detailed instructions for the installation of the venting
systemdesign or the venting system components; and
2. A complete parts list for the venting system design or
venting system.
(e) Acopy of all installation instructions for all ProductApproved
side wall horizontally vented gas fueled equipment, all
venting instructions, all parts lists for venting instructions,
and/or all venting design instructions shall remain with the
appliance or equipment at the completion of theinstallation.

40946-0-1019Page 6
INTRODUCTION
Introduction
Always consult your local BuildingDepartment regarding regulations,
codes or ordinances which apply to the installation of a direct vent
wall furnace.
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner ll out and mail warranty card supplied
with furnace.
3. Installer should show owner how to start and operate furnace.
WARNING
Any change to this furnace or its control can be dangerous.
This is a heating appliance and any panel, door or guard
removed for servicing an appliance must be replaced prior
to operating the appliance.
To Conserve Gas: Turn off pilot when heater is not in use.
General Information
This furnace is design certied in accordance with American National
Standard/CSA Standard Z21.86 and CSA 2.32 by the Canadian
Standards Association, as a Gravity Direct Vent Wall Furnace to be
installed on an outside wall according to these instructions.
Any alteration of the original design, installed other than as shown
in these instructions or use with a type of gas not shown on the
rating plate is the responsibility of the person and company making
the change.
Important
All correspondence should refer to complete Model No., Serial No.
and type of gas.
NOTICE: During initial ring of this unit, its paint will bake out and
smoke will occur. To prevent triggering of smoke alarms, ventilate
the room in which the unit is installed.
Installation in Residential Garages
Gas utilization equipment in residential garages shall be installed
so that all burners and burner ignition devices are located not less
than 18" (457mm) above the oor.
Such equipment shall be located, or protected, so it is not subject
to physical damage by a moving vehicle.
Qualied Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualied agency. The term "qualied agency"
means any individual, rm, corporation or company which either in
person or througha representative is engagedin and isresponsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
Commonwealth of Massachusetts: The installation must be
made by a licensed plumber or gas tter in the Commonwealth
of Massachusetts.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code ANSI Z223.1/NFPA
54* Natural Gas and Propane Installation Code, CSA B149.1.
*Available from the American National Standards Institute, Inc., 11
West 42nd St., New York, N.Y. 10036.
High Altitudes
For altitudes/elevations above 2,000 feet (610m) , input ratings
should be reduced at the rate of 4 percent for each 1,000 feet (305m)
above sea level. Canadian High Altitudes for locations having an
elevation above mean sea level between 2,000 feet (610m) and
4,500 feet (1370m), the manifold pressure is to be decreased from
4.0" w.c. (.996kPa) to 3.2" w.c. (.797kPa) for Natural Gas and from
10.0" w.c. (2.49kPa) to 8.0" w.c. (1.99kPa) for Propane Gas.
Installation on Rugs and Tile
If this appliance is to be installed directly on carpeting, tile, or other
combustible material, other than wood ooring, the appliance shall
be installed on a metal or wood panel extending the full width and
depth of the appliance.
The base referred to above does not mean the re-proof base as
used on wood stoves. The protection is primarily for rugs that may
be extremely thick and light-color tile that may discolor.
Well Head Gas Installations
Some Natural Gas utilities use "well head" gas. This may affect
the BTU output of the unit and promote sooting. Units shall not be
converted to use well head gas.
This appliance is only for use with the type of gas indicated on the
rating plate. Thisappliance isnot convertible for use with other gases.

40946-0-1019 Page 7
SPECIFICATIONS
INTRODUCTION (CONT'D)
Model DV-210 DV-215
Input BTU/HR (KW/H) 10,000 (2.9) 15,000 (4.4)
Height 21 3/8" (543mm) 24 7/8" (632mm)
Width 16 1/4 (413mm) 20 1/4" (514mm)
Depth 9 3/8" (239mm) 9 3/8" (239mm)
Gas Inlet 1/2" (13mm) 1/2" (13mm)
OPTIONS FOR ABOVE FURNACES
Blower DVB-1 DVB-1
VINYL SIDING VENT KITS
Description Model Number
Vinyl Siding Vent Kit DV822 DV822
Vinyl Siding Vent Kit VSK1 VSK1
VENT EXTENSION KITS
Part Number Description Used On
TH358 Vent Extension Kit For Propane
Units (13"-19" Walls) DV215SGXLP-1,2
TH357 Vent Extension Kit For Natural
Units (13"-19" Walls) DV215SGXNAT-1,2
TH345 & TH346 Vent Extension (13"-19" Walls) DV210SGXNAT-2 DV210SGXLP-2
CONVERSION KITS
Part Number Description Used On
17081 Propane to Natural DV210SGXLP
17080 Natural to Propane DV210SGXNAT
17083 Propane to Natural DV215SGXLP
17082 Natural to Propane DV215SGXNAT
When an existing Category 1 heater is removed or replaced, the
original venting system may no longer be sized to properly vent the
attached appliances. Instructions shall also indicate effects of an
improperly sized venting system (formation of condensate, leakage,
spillage, etc.) and shall specify the following test procedure:
WARNING
CARBON MONOXIDE POISONING HAZARD
Failure to follow the steps outlined below for each appliance
connected to the venting system being placed into operation
could result in carbon monoxide poisoning or death.
The following steps shall be followed for each appliance
connected to the venting system being placed into
operation, while all other appliances connected to the
venting system are not in operation:
1. Seal any unused openings in the venting system.
2. Inspect the venting system for proper size and
horizontal pitch, as required in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54 or the Natural Gas and
Propane Installation Code, CSA B149.1 and these
instructions. Determine that there is no blockage or
restriction, leakage, corrosion and other deciencies
which could cause an unsafe condition.
3. As far as practical, close all building doors and
windows and all doors between the space in which
the appliance(s) connected to the venting system are
located and other spaces of the building.
4. Close replace dampers.
5. Turn on clothes dryers and any appliance not connected
to the venting system. Turn on any exhaust fans, such
as range hoods and bathroom exhausts, so they are
operating at maximum speed. Do operate a summer
exhaust fan.
6. Follow the lighting instructions. Place the appliance
being inspected into operation. Adjust the thermostat
so appliance is operating continuously.
7. Test for spillage from draft hood equipped appliances
at the draft hood relief opening after 5 minutes of main
burner operation. Use the ame of a match or candle.
8. If improper venting is observed during any of the
above tests, the venting system must be corrected in
accordance with National Fuel Gas Code, ANSI Z223.1/
NFPA 54 and/or Natural Gas and Propane Installation
Code, CSA B149.1.
9. After is has been determined that each appliance
connected to the venting system properly vents when
tested as outlined above, return doors, windows,
exhaust fans, replace dampers and any other gas-red
burning appliance to their previous conditions of use.

40946-0-1019Page 8
GAS SUPPLY
Locating Gas Supply
The gas line can enter the unit either through the oor or outside
wall. The gas line opening should be made at this time. Location
of the opening will be determined by the position of oor joists and
the valve and union used for servicing.
RECOMMENDED GAS PIPE DIAMETER
Pipe
Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Natural Propane Natural Propane
0-10 feet
0-3 meters
1/2”
12.7 mm
3/8”
9.5mm
1/2”
12.7 mm
3/8”
9.5 mm
10-40 feet
4-12 meters
1/2”
12.7 mm
1/2”
12.7mm
5/8”
15.9 mm
1/2”
12.7 mm
40-100 feet
13-30 meters
1/2”
12.7 mm
1/2”
12.7mm
3/4”
19 mm
1/2”
12.7 mm
100-150 feet
31-46 meters
3/4”
19 mm
1/2”
12.7 mm
7/8”
22.2 mm
3/4”
19 mm
NOTE: Never use plastic pipe. Check to conrm whether your local
codes allow copper tubing or galvanized.
NOTE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.
The use of the following gas connectors is recommended:
— ANS Z21.24Appliance Connectors of Corrugated Metal Tubing
and Fittings
— ANS Z21.45Assembled FlexibleAppliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The Commonwealth of Massachusetts requires
that a exible appliance connector cannot exceed three feet in length.
NPT NIPPLE
Figure 1
Consult the current National Fuel Gas Code, ANSI Z223.1 CAN/
CGA-B149 (.1 or .2) installation code.
Installing a New Main Gas Shut-Off
Each appliance should have its own manual gas shut-off.
A manual main gas shut-off should be located in the vicinity of the
unit. Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liqueed petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed ame to check for leaks. Appliance must be
disconnected from piping at inlet of control valve and pipe capped
or plugged for pressure test. Never pressure test with appliance
connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
Figure 2
Method of Installing a Tee Fitting Sediment Trap
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8" (3mm) N.P.T.
plugged tapping, accessible for test gauge connection, must be
placed immediately upstream of the gas supply connection to
the appliance.
2. The appliance and its individual shut-off valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).
3. The appliance must be isolated fromthe gas supply piping system
by closing its individual manual shut-off valve during any pressure
testing of the gas supply piping system at test pressures equal
to or less than 1/2 psig (3.5 kPa).
Attention! If one of the above procedures results in pressures
in excess of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas
valve, it will result in a hazardous condition.
Checking Manifold Pressure
Both Propane and Natural Gas valves have a built-in pressure
regulator in the gas valve. Natural Gas models will have a manifold
pressure of approximately 4.0" w.c. (.996kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 5.0" w.c.
(1.245kPa) for the purpose of input adjustment to a maximum of
10.5" w.c. (2.61kPa). Propane Gas models will have a manifold
pressure approximately 10.0" w.c. (2.49kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 11.0" w.c.
(2.739kPa) for the purpose of input adjustment to a maximum of
13.0" w.c. (3.237kPa).
A 1/8" (3mm) N.P.T. plugged tapping, accessible for test gauge
connection, is located on the outlet side of the gas control.

40946-0-1019 Page 9
CLEARANCES
The furnace is to be located on an outside wall. Locate wall studs so
that wall opening will be located between wall studs. One wall stud
can be used for attachment of inside wall plate. The wall opening
required as shown in Figure 3 is a minimum diameter of 6 1/4
(159mm) inches. The inside wall plate and the outside wall plate are
large enough to permit a wall opening diameter of 8 inches (203mm).
A template is provided in furnace carton for positioning furnace on
the wall. Also, refer to Figure 3 for positioning the furnace on wall
and for locating gas line connection.
Figure 3
Installing Inside Wall Plate
After the wall opening has been located and cut, center and level
inside wall plate in wall opening. The collar on the inside wall plate
is to be placed within the wall opening. If there is insulation above
the wall opening (air inlet tube) a barrier should be installed above
the wall opening (air inlet tube) to prevent insulation from coming in
contact with the air inlet tube. The barrier must not penetrate into the
6-1/4" (159mm) diameter wall opening. On solid wall or wall stud,
attach inside wall plate with (6) #10 x 1 1/2" (38mm) screws provided.
On sheet rock wall, by using wall opening for access, attach inside
wall plate with (6) #10 x 1 1/2" (38mm) screws and (6) Tinnerman
nuts provided.
Attaching Furnace To Inside Wall Plate
Align and attach mounting clips on furnace back with mounting slots
on inside wall plate. The furnace support bracket located at furnace
bottom is to be secured to wall. On solid wall, secure furnace support
bracket with (1) #10 x 1 1/2" (38mm) screw provided. On sheet rock
wall, secure furnace support bracket with (1) toggle bolt provided.
(64mm)
(13mm)
Figure 4
INSTALLATION INSTRUCTIONS
1. In selecting a location for installation, it is necessary to provide
adequate accessibility clearances for servicing and proper
installation.
2. Although certied for 0 clearance to the oor , the unit is held in
place by a wallbracket. Enough clearance [2" (51mm) suggested]
to allow changing or adding oor covering is recommended.
Other clearances to combustible construction:
Sides 1" (25mm) and 12" (305mm) from the top.
3. Note the position of the vent relative to the center of the unit.
The DV-210 has the vent in the center. The DV-215 vent is 2"
(51mm) off center to the right.
4. The minimum distance from the center of the outside vent to
the nearest outside corner or obstruction is 16" (406mm).
5. The DV-210/DV-215 minimum wall depth is 4 1/2" (114mm)
and maximum wall depth is 13" (330mm). The use of tubes not
suppliedby themanufacturer resultin unsatisfactory performance.
The vent terminal of a direct vent appliance, with an input of 10,000
Btu per hour (3 kW) or less shall be located at least 6" (150mm)
from any air opening into a building, and such an appliance with an
input over 10,000 Btu per hour (3 kW) but not over 50,000 Btu per
hour (14.7 kW) shall be installed with a 9" (229mm) vent terminal
clearance and the bottom of the vent terminal and the air intake
shall be located at least 12" (305mm) above grade.
CAUTION
The nearest point of the vent cap should be a minimum
horizontal distant of six (6) feet (1.8m) from any pressure
regulator. In case of regulator malfunction, the six feet (1.8m)
distance will reduce the chance of gas entering the vent cap.
The maximum wall depth may be extended to 19" (483mm) by us-
ing the vent extension kits listed on page 7.

40946-0-1019Page 10
INSTALLATION INSTRUCTIONS (CONT'D)
Cutting Vent Tubes
This is the most important part of the installation. With the furnace
installed on wall the 5" (127mm) diameter air inlet tube and 3"
(76mm) diameter ue outlet tube are to be marked and cut using
the following procedure.
1. Attach 5" (127mm) diameter air inlet tube onto the collar of air drop
assembly. Be sure 5" (127mm) diameter air inlet tube is placed
as far as possible onto the collar of the air drop assembly. Mark
the 5" (127mm) diameter air inlet tube 1/2" (13mm) beyond the
outside wall. Remove 5" (127mm) diameter air inlet tube from
collar of air drop assembly.
2. Attach 3" (76mm) diameter ue outlet tube onto ue outlet collar
on combustion chamber. Be sure 3" (76mm) diameter ue outlet
tube is placed as far as possible onto the collar of ue outlet.
Mark the 3" (76mm) diameter ue outlet tube 2" (51mm) beyond
the outside wall. Remove 3" (76mm) diameter ue outlet tube
from collar of ue outlet on combustion chamber.
3. Mark or wrap tape completely around the tubes at the marked
points to help in making a true cut. Do not crimp or enlarge tubes.
Installing The Vent Assembly
1. Place caulking (not provided) beneath the edge of the outside
wall plate. Use additional caulking to correct uneven wall surface,
such as clapboard.
2. Attach 5" (127mm) diameter air inlet tube onto the collar of air
drop assembly. Attach caulked, outside wall plate into the 5"
(127mm) diameter air inlet tube. Position the outside wall plate
so that 5" (127mm) diameter air inlet tube has a slight downward
slope to the outside. The downwardslope is necessary to prevent
the entry of rainwater. Attach outside wall plate to exterior wall
with (4) #10 x 1 1/2" (38mm) screws provided.
3. Apply furnace cement to 3" (76mm) diameter ue outlet collar
on combustion chamber and to 3" (76mm) diameter collar on
vent cap. Attach 3" (76mm) diameter ue outlet tube onto ue
outlet collar on combustion chamber. Attach vent cap into the
3" (76mm) diameter ue outlet tube. Attach vent cap to outside
wall plate with (3) #10 x 1/2" (13mm) screws provided.
4. Installation is completed.
Reassembly And Resealing Vent-Air Intake System
When vent-air intake system is removed for servicing the furnace,
the following steps will assure proper reassembly and resealing of
the vent-air intake assembly.
1. Remove old furnace cement from ue outlet collar on combustion
chamber and collar of vent cap. Remove old furnace cement
from both ends of 3" (76mm) diameter ue outlet tube.
2. Remove old caulking beneath the edge of the outside wall plate.
Apply new caulking beneath the edge of the outside wall plate.
Use additional caulking to correct uneven wall surface, such as
clapboard.
3. Attach 5" (127mm) diameter air inlet tube onto the collar of air
drop assembly. Attach caulked, outside wall plate into the 5"
(127mm) diameter air inlet tube. Position the outside wall plate
so that 5" (127mm) diameter air inlet tube has a slight downward
slope to the outside. The downwardslope is necessary to prevent
the entry of rainwater. Attach outside wall plate to exterior wall
with (4) #10 x 1" (25mm) screws provided.
4. Apply furnace cement to 3" (76mm) diameter ue outlet collar
on combustion chamber and to 3" (76mm) diameter collar on
vent cap. Attach 3" (76mm) diameter ue outlet tube onto ue
outlet collar on combustion chamber. Attach vent cap into the
3" (76mm) diameter ue outlet tube. Attach vent cap to outside
wall plate with (3) #10 x 1/2" (13mm) screws provided.
5. Reassembly and resealing vent-air intake system is completed.
Installinga Vent Near a WindowLedge, Other Type of Projection
or on Siding (vinyl, aluminum, etc.)
Direct vent furnaces are designed to be installed on a uniform
outside wall. When the wind comes from any angle (up, down or
from either side), it must hit the vent cap equally over both the air
inlet and the ue outlet portions of the vent. Any wall projection,
such as a door or window casing, which disturbs the wind on one
side of the air inlet section will result in back pressure on the ue
section smothering the ame and eventual pilot outage.
When the vent cap is to be installed on siding or it appears that a
projection within 6" (152mm) of any side of the air inlet section could
shield the air inlet section, the entire vent should be supported away
from the wall at least the distance of the projection. 2" x 4" (51mm
x 102mm) framing whose outside dimensions match the overall
dimensions of the mounting plate is recommended. The 2" x 4"
(51mm x 102mm) framing protects siding from possible warpage
or discoloration. All joints can then be sealed and painted. The wall
depth plus the additional depth of the 2" x 4" (51mm x 102mm)
framing should not exceed a total depth of 13" (330mm) for DV-210/
DV-215. See Figure 5.
(51mmx102mm)
Figure 5
Figure 5a
Vinylsidingventkit,DV-822,isavailablefromEmpireComfortSystems,
Inc.The depthis 3"(76mm), whichenables thevent capto beextended
away from siding or projections. The wall depth plus the additional 3"
(76mm) depth ofthe vinyl sidingvent cap extensionshould not exceed
a total depth of 13" (330mm) for DV-210/DV-215. See Figure 5a.
WARNING
When vinyl siding vent kit, DV-822 or 2" x 4" (51mm x 102mm)
framing is added to an existing installation (furnace is
installed) do not attempt to add sections of pipe to the ue
outlet tube or air inlet tube. An air tight seal is required for
both tubes. Refer to Parts List, page 14 to order tubes.

40946-0-1019 Page 11
WARNING
If you do not follow these instructions exactly, a re or explosion may result causing property damage,
personal injury or loss of life.
1. STOP! Read the safety information above.
2. Turn off all electric power to the appliance
(if applicable).
3. Remove control access panel (front panel).
4. Push in gas control knob slightly and turn clockwise
to OFF.
NOTE: Knob cannot be turned from "PILOT" to "OFF"
unless knob is pushed in slightly. Do not force.
5. Wait ten (10) minutes to clear out any gas. Then
smell for gas, including near the oor. If you smell
gas, STOP! Follow"B" in the safety information above.
If you don't smell gas, go to the next step.
6. Remove the pilot access cover located on the
combustion chamber.
7. Find pilot - follow metal tube
from gas control. The pilot is
behind the pilot access cover.
8. Turn knob on gas control counterclockwise
to "PILOT."
9. Push in control knob all the way and hold in.
Immediately light the pilot with the Piezo Pilot Ignitor
or a match. Continue to hold the control knob in for
about one (1) minute after the pilot is lit. Release
knob, and it will pop back up. Pilot should remain
lit. If it goes out, repeat steps 5 through 10.
• If knob does not pop up when released,
stop and immediately call your service
technician or gas supplier.
• If the pilot will not stay lit after several tries,
turn the gas control knob to "OFF" and call
your service technician or gas supplier.
10. Replace pilot access cover.
11. Turn gas control knob counterclockwise
to "ON."
12. Replace control access panel (front panel).
13. Turn on all electric power to the appliance (if
applicable).
14. CAUTION: Pilot access cover must be kept tightly
closed during operation.
TO TURN OFF GAS TO APPLIANCE
FOR YOUR SAFETY READ BEFORE LIGHTING
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call yourgas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the
re department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in
or turn by hand, don't try to repair it; call a qualied
service technician. Force or attempted repair may
result in a re or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of
the control system and any gas control which has
been under water.
1. Turn off all electric power to appliance if service is to
be performed (if applicable).
2. Remove control access panel (front panel).
3. Push in gas control knob slightly and turn clock-
wise to "OFF." Do not force.
4. Replace control access panel (front panel).
LIGHTING INSTRUCTIONS
PILOT
BURNER
THERMOPILE
LIGHTING INSTRUCTIONS
GAS CONTROL
KNOB SHOWN
IN “OFF”
POSITION

40946-0-1019Page 12
These heaters are specially designed for use on self generating
systems. They should never be used on line or low voltage A.C.
circuits.
Installing the ON/OFF Device
To install an ON/OFF device (such as a wall switch, remote, toggle
switch,or thermostat), remove the wire nut from the two wires from
the valve. Run additional wire from the valve wires to the ON/OFF
device. Install the ON/OFF device in the same room as the furnace
following the installation instructions supplied with it. In the absence
of instructions, install the ON/OFF device 4 to 5 feet above the oor
on an interior wall not affected by another heating source (i.e. stove
or water heater) or the temperature of an adjoining room..
System Check
A millivolt meter is required to check the system. The millivolt
readings should be:
• Across the thermopile terminals, 400-450 millivolts with the
heater OFF.
• Across the thermopile terminals, 150-250 millivolts with the
heater ON.
• Across the wires at the valve, less than 30 millivolts with the
heater ON.
Steps in Removing Main Burner, Orice and Valve
1. Disconnect the thermopile and pilot supply line at the pilot burner.
2. Remove the burner compartment cover 5/16" (8mm) socket
suggested.
3. Remove screw holding left side of burner and lift out.
4. Main burner orice is now accessible. Use 1/2" (13mm) box end
wrench to remove and apply non-hardening pipe dope sparingly
to orice threads when replaced.
5. To remove the entire gas valve the nut holding the orice tting
to the chamber must be removed and the gas supply to the
valve disconnected. After this, the valve and orice elbow can
be removed as a unit.
Cleaning The Pilot Burner
Proper operation depends on a good pilot ame. The ame must
cover the top of the thermopile. Cleaning of the pilot may be an
annual necessity due to spiders. After removing the supply tubing
and orice, use a pipe cleaner or wire to clean the entire internal
part of the pilot.
Cleaning the Combustion Chamber and Main Burner
When the main burner and vent cap are removed, all internal areas of
the combustion chamber are accessible for cleaning with a vacuum
hose. The main burner may be cleaned by forcing water into the
ports and the throat of the burner. The burner should be blown dry
or heated to dry all water out before reinstalling.
Piezo Pilot Ignitor Instructions
Depressing the piezo ignitor button completely causes a spark to
occur at the pilot. This is a substitute for a match which requires
opening the pilot hole cover.
To light the pilot, it is important that the electrode be 1/8" (3 mm)
from the thermopile. The spark must occur at the point the burner
ame hits the thermopile. The end of the electrode will be red hot
with the pilot on.
On a new installation with air in the gas line, it is suggested that a
match be used. The match will light the pilot faster than the piezo
under this condition.
To Conserve Gas: Turn off pilot when heater is not in use.
TO ON/OFF DEVICE
TO ON/OFF DEVICE
Figure 6
MAINTENANCE

40946-0-1019 Page 13
The pilot ame is blue and goes toward the main burner and thermopile
horizontally. A slight yellow tip on the ame is normal. The pilot
ame must surround and extend approximately 1/4" (6mm) beyond
the thermopile, and must extend beyond the rst row toward the
second row of main burner ports.
THERMOPILE
PILOT
FLAME
PILOT ASSEMBLY
MAIN BURNER
CARRYOVER PORTS
Figure 7
PILOT FLAME CHARACTERISTICS
1. Lit match goes out as it enters lighter port.
a. Certain wind conditions will blow out match. Ignite
match, and as it ares, thrust match through opening.
b. Open nearby door or window and relight pilot.
2. Pilot ames but goes out when knob is released.
a. See Lighting Instructions. Relight Pilot.
b. Relight the pilot and hold knob down longer and harder.
Close lighter hole cover just after igniting. Check for a
good pilot ame.
c. Defective thermopile or defective magnet in safety section
of valve. Replace.
3. Yellow pilot ame.
a. Obstruction at pilot orice.
b. Clean and properly size orice.
4. Pilot and main burner go out during normal operation.
a. Check millivolts.
b. Check for proper size of pilot ame.
c. Check for defective or weak thermopile.
d. Check input, reduce as needed.
e. Cover on pilot lighter hole must be air tight.
f. Check for tight t of air and ue tubes at both ends of vent
assembly. No obstruction around vent that would prevent
the wind from hitting all of the vent equally.
5. Yellow main burner ame soot on the vent cap.
a. Remove main burner to check for obstructions in throat,
ports and orices.
b. Install new main burner orice and pilot orice. Refer to
Parts List on Page 14.
TROUBLESHOOTING
On the main burner, the burning gas forms a primary ame and a
secondary ame. The primary ame is blue and about 3/16" (5mm)
high. The secondary ame is very pale blue, 3 inches (76mm) to
5 inches (127mm) high. Dust in the combustion air will produce
an orange ame. Do not mistake it for an improper yellow ame.
PRIMARY FLAME
SECONDAR
Y FLAME
Figure 8
MAIN BURNER FLAME CHARACTERISTICS

40946-0-1019Page 14
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
PARTS LIST
Index
No.
Part
No. Description
1 TH100 WALL MOUNTING PLATE
2 TH104 GASKET - FOR WALL MOUNTING PLATE
3 TH015 AIR DROP ASSEMBLY - DV210
3 TH018 AIR DROP ASSEMBLY - DV215
4 11757 OUTER CASING - DV210
4 11758 OUTER CASING - DV215
5 40968 INNER CASING - DV210
5 40969 INNER CASING - DV215
6 TH008 FRONT PANEL - DV210
6 TH009 FRONT PANEL - DV215
7 40960 COMBUSTION CHAMBER - DV210
7 40961 COMBUSTION CHAMBER - DV215
8 M155 GASKET - OBSERVATION HOLE COVER
9 DV781 OBSERVATION HOLE COVER
10 DV064 COVER PLATE - OBSERVATION HOLE
11 R206 NUT FOR ORIFICE FITTING
12 P8654 BURNER ORIFICE - DV210 NATURAL
12 P8650 BURNER ORIFICE - DV215 NATURAL
12 P8665 BURNER ORIFICE - DV210 PROPANE
12 P8658 BURNER ORIFICE - DV215 PROPANE
13 P104 ORIFICE FITTING
14 R1055 ELECTRODE AND WIRE
15 R12797 MANIFOLD
16 R12791 GAS VALVE 7000 MVRLC - NATURAL
16 R12792 GAS VALVE 7000 MVRLC - PROPANE
17 R12795
PILOT BURNER WITH ORIFICE - PROPANE
17 R12796 PILOT BURNER WITH ORIFICE - NATURAL
18 TH335 PILOT SHIELD
19 M151 GASKET - PILOT BURNER
20 TH133 CHAMBER DOOR WITH GASKET - DV210
20 TH134 CHAMBER DOOR WITH GASKET - DV215
21 40967 VALVE BRACKET
22 40994 PILOT TUBING - 1/8" (3.2mm) WITH
FERRELLS
23 R1054 THERMOPILE - GENERATOR
24 R2708 PIEZO IGNITOR
25 TH289 IGNITOR BRACKET
26 40956 BURNER - DV210
26 40957 BURNER - DV215
27 TH109 3" (76mm) DIA. FLUE OUTLET TUBE
28 TH107 5" (127mm) DIA AIR INLET TUBE
29 TH331 OUTSIDE MOUNTING PLATE
30 TH334 VENT CAP
31 TH123 VENT KIT COMPLETE
N/S R1081 ORIFICE FOR PILOT - NATURAL
N/S R1089 ORIFICE FOR PILOT - PROPANE
N/S TH300 GASKET FOR CHAMBER DOOR - DV210
N/S TH281 GASKET FOR CHAMBER DOOR - DV215
N/S TH351 HARDWARE PACKAGE
N/S - NOT SHOWN
Index
No.
Part
No. Description

40946-0-1019 Page 15
MODEL DV-210 SHOWN
1
2
3
4
5
6
7
8
9
10
13
12
17
11
18
19
14
15
21
20
16
22
23
25
24
26
27
31
28
29
30
PARTS VIEW
MODEL DV-210 SHOWN

40946-0-1019Page 16
DVB-1 For Direct Vent Wall Furnaces DV210 and DV215
INSTALLING OPTIONAL BLOWER DVB-1. The blower must be
positioned as shown in Figure 1. Relocate gas line, if necessary,
using elbow tting at the gas valve, and move Piezo Spark Genera-
tor to the next screw. A slot on the bottom of the blower package
engages a tab on the bottom of the inner casing and is secured by
one screw in front.
BLOWER
MOUNTING
TAB
Figure 1
Attaching Switch Box
1. Facing combustion chamber, remove (2) top, left screws on the
combustion chamber door.
2. Align (2) clearance holes on the switch box (with fan control)
over (2) clearance holes on the combustion chamber door.
3. Insert and attach (2) screws removed in Step 1 into switch box
and combustion chamber door.
4. Attach switch box cover to switch box with (1) No. 8 x 1/4" screw.
OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
Wiring
The appliance, when installed, must be electrically grounded in
accordance with local codes or, in the absence of local codes, with
the National Electrical Code, ANSI/NFPA 70 or Canadian Electrical
Code, CSA C22.1, if an external electrical source is utilized. This
appliance is equipped with a three-prong [grounding] plug for your
protection against shock hazard and should be plugged directly into
a properly grounded three-prong receptacle. Do not cut or remove
the grounding prong from this plug. For an ungrounded receptacle,
an adapter, which has two prongs and a wire for grounding, can
be purchased, plugged into the ungrounded receptacle and its
wire connected to the receptacle mounting screw. With this wire
completing the ground, the appliance cord plug can be plugged
into the adapter and be electrically grounded. A 7/8" (22mm) hole
is provided in the junction box for use with a conduit connector if
local codes require this type of protection.
CAUTION
Labelall wires priorto disconnection whenservicingcontrols.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
NOTICE: Unplugging of blower accessory will not stop the heater
from cycling. To shut heater off, turn knob on gas control to off,
depressing slightly. Do not force.

40946-0-1019 Page 17
Index No. Part No. Description
1 R-1268 Wire Assembly
2 R-896 Bushing (Three Required)
3 R-1156 Fan Control
4 DV-806 Switch Box
5 DV-807 Switch Box Cover
6 TH-111 Junction Box
7 R-1410 Bushing (Strain Relief)
8 R-285 Motor
9 R-587 Motor Cushion
10 TH-341 Blower Cushion
11 TH-356 Motor Support Assembly
12 R-319 Blower Wheel
13 TH-135 Blower Housing Assembly
14 R-315 Cord Set
DVB-1 For Direct Vent Wall Furnaces DV210 and DV215
OPTIONAL BLOWER INSTALLATION INSTRUCTIONS
Oiling the Motor
Oiling holes are provided on each end of the motor for oiling. The
blower should have ve drops of #20 motor oil every 6 months.
Do not use machine oil.
Cleaning the Blower Wheel
In some areas, such as near bedrooms and on oors with a hard
surface, the blower wheel will be lled with lint very quickly. A visual
check of the blower wheel should be made after 30 days use. The
blower will run faster with a dirty wheel, but move less air. Remove
the entire blower and clean each blade of the wheel with a tooth
brush as often as necessary.

40946-0-1019Page 18
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equip-
ment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-
tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol-
lowing illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, res and all causes beyond our control.
HOW TO ORDER REPAIR PARTS
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills

40946-0-1019 Page 19
WARRANTY
Empire Comfort Systems Inc. warranties this space heating product to be free from defects at the time of purchase and for the periods
specied below. Space heating products must be installed by a qualied technician and must be maintained and operated safely, in
accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All
warranty repairs must be accomplished by a qualied gas appliance technician.
Limited Ten-Year Parts Warranty – Combustion Chamber
Empire promises to the owner that if the combustion chamber (see parts list) fails because of defective workmanship or
material with ten years from the date of purchase, Empire will repair or replace at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls, Accessories, and Parts
Should any remote control, accessory, or other part fail because of defective workmanship within one year from the date of
purchase, Empire will repair or replace at Empire’s option.
Duties Of The Owner
The appliance must be installed by a qualied installer and operated in accordance with the instructions furnished with the
appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty
period. Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verication. The installing dealer is responsible for providing
service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available
at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to [email protected] with
“Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives your specic legal rights, and you may also have other rights, which vary from state to state.

40946-0-1019Page 20
www.empirecomfort.com
Empire Comfort Systems Inc.
Belleville, IL
If you have a general question
about our products, please e-mail
us at [email protected].
If you have a service or repair
question, please contact your dealer.