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(dealership or importer contract). The dealer and the importer are in
association having bought legally a machine new or second hand
from a dealer.
Domestic use = use of a machine on a private ground. Machine is
(main or secondary residence).
money or not, on public areas to maintain companies or institutions
like: hospitals, associations,….or on private fields being owned by
a third person.
The user completes the warranty card indicating the type of use
for every machine. This declaration engages its responsibility and
defines the legal warranty period.
inevitably to enable an optimal normal use of the machine.
Normal use: use of the machine according to all instructions
mentioned in the instruction book (including safety and
maintenance).
.
warranty.
charge in case of material, production or conception fault. This
line.
The delivery company is the only responsible in case of transport
damage. It is however the addresse responsibility when damages
occurs during transport to mention reserves on the delivery note
registered letter.
The instruction book delivered with every machine contents all
information regarding machines use.
be dangerous for the user and reduce machine life. In such cases,
professional use and for 3 years on domestic use (warranty period
starting the first day when the machine is purchased by the user).
1)
Instructions from the instructions book have been respected.
2)
the machine purchase or completed on the extranet site.
3)
instruction book.
4) To require a repair under warranty claim, the buyer will contact
5)
warranty.
6)
will therefore be paid back to the dealer according to charge scale
mentioned in the agreement. It is dealer responsibility to make
sure that the end user does receive the complete warranty allowed
decision with no compensation no warning.
Transportation cost for machines and parts are at user cost.
7)
parts exchange, will not give right to any new warranty period.
8)
to use either new or second hand parts. Parts given free of charge by
receive these parts, warranty claim would automatically be cancelled.
9)
This warranty however does not cover :
- parts damaged during a repair action
- machines not having been serviced according to the repair
schedule mentioned in the instruction book
- parts with normal wear.
spark plugs,
filters, exhaust, seals, membranes, blades, blade coupling parts,
belts, clutchs, batteries, battery electrolytes, control cables, sheath,
fuel pipes, durits, cooling liquid, hydraulic and lubrication liquids,
fuel, seat, bonnets, grassbox material, grassbox frame, mudguards,
pedal covers, running board cover, anti scalp kit, roll axle.
10)
Warranty right is cancelled in the following cases :
- damages due to non respect of safety, maintenance use and storage
instructions.
particular, for damages resulting from other uses than the ones
described in the instruction book
- damages due to accident or collision
-
damages due to a modification of the original machine or use of
non original spare parts
-
dealer network.
11)
In case of owner change, the outstanding warranty period can be
transferred to the new owner. However to enable this transfer a
This request needs to attest as well that the new end user has
received the instruction book for the machine as well as the
warranty terms.
12)
warranty have been respected by the buyer.
13)
parts as soon as possible. However an immediate delivery can not
compensation or to warranty extension.
.
14)
15)
dealer is in fact the only contact able to submit a warranty claim
Should a dispute occur the competent tribunal is the
be:
- completed, signed and sent back to
or
- completed on line on the extranet.