Eyemax D SERIES User manual

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IP CAMERA USER Manual

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OVERVIEW------------------------------------------------------------4
Key Features------------------------------------------------------------------------------------------
System Requirements-------------------------------------------------------------------------------
Accessing the IP camera----------------------------------------------------------------------------
Installation guide ---------------------------------------------------------------------------------------------
LIVE------------------------------------------------------------------13
Stream -----------------------------------------------------------------------------------------------
Screen Ratio-----------------------------------------------------------------------------------------
Event Action -----------------------------------------------------------------------------------------
Icons-------------------------------------------------------------------------------------------------
Quick Setup---------------------------------------------------------14
Information------------------------------------------------------------------------------------------
Users---------------------------------------------------------------------------------------------------
User-Add----------------------------------------------------------------------------------------------
User-Edit----------------------------------------------------------------------------------------------
Network-----------------------------------------------------------------------------------------------
Date & Time-----------------------------------------------------------------------------------------
Video -----------------------------------------------------------------------17
Video-------------------------------------------------------------------------------------------------
Image-Basic-----------------------------------------------------------------------------------------
Image-AE--------------------------------------------------------------------------------------------
Image-AWB-----------------------------------------------------------------------------------------
Image-Day/Night-----------------------------------------------------------------------------------
Image-WDR-----------------------------------------------------------------------------------------
Image-BLC-------------------------------------------------------------------------------------------
Image-DNR-----------------------------------------------------------------------------------------
Image-Corridor-------------------------------------------------------------------------------------
Privacy-Mask----------------------------------------------------------------------------------------
Events----------------------------------------------------------------22
Motion Detection------------------------------------------------------------------------------------
Trigger-Alarm In------------------------------------------------------------------------------------
Trigger-System--------------------------------------------------------------------------------------
Trigger-Manual--------------------------------------------------------------------------------------
Trigger-Network------------------------------------------------------------------------------------
Action-Alarm Out------------------------------------------------------------------------------------
Action-E-Mail----------------------------------------------------------------------------------------
Action-FTP-------------------------------------------------------------------------------------------
Video--------------------------------------------------------------------------------------------------
Rule---------------------------------------------------------------------------------------------------
Rule-Add---------------------------------------------------------------------------------------------
DIS----------------------------------------------------------------------------------------------------
Record---------------------------------------------------------------23
Record------------------------------------------------------------------------------------------------
Storage-----------------------------------------------------------------------------------------------
Video Analytic -----------------------------------------------------25
Tamper-----------------------------------------------------------------------------------------------
System---------------------------------------------------------------36

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Security-Users---------------------------------------------------------------------------------------
Users-Add--------------------------------------------------------------------------------------------
User-Edit---------------------------------------------------------------------------------------------
Security-HTTPS-------------------------------------------------------------------------------------
Security-IP Filter------------------------------------------------------------------------------------
Day & Time------------------------------------------------------------------------------------------
Network-TCP/IP------------------------------------------------------------------------------------
Network-DDNS--------------------------------------------------------------------------------------
Network-RTP----------------------------------------------------------------------------------------
Network-UPnP--------------------------------------------------------------------------------------
Network-Zeroconf----------------------------------------------------------------------------------
Maintenance-----------------------------------------------------------------------------------------
Logs & Report---------------------------------------------------------------------------------------
Troubleshooting----------------------------------------------------38
Upgrading the Firmware---------------------------------------------------------------------------
General Troubleshooting--------------------------------------------------------------------------

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OVERVIEW
This camera is a Full-HD network camera with a built-in web based viewer accessible by
multiple browsers.
This camera supports dual compression formats and triple streaming simultaneously. The
two standard compression formats include H.264 and MJPEG. The triple streams can be
configured to a variety of resolutions, bit rates and frame rates.
Key Features
1. Lens Option
• 3.6-10mm Motorzied-VariFocal
• 7-22mm Motorzied-VariFocal
• 2.8-12mm Motorzied-VariFocal
• 2.8-12mm VariFocal
•3.6mm fixed
2. Sony Exmor™ CMOS Full-HD Sensor
•Sony 1/2.8” 3.23Megapixel RGB Bayer Array CMOS Sensor (for 3Megapixels)
•Sony 1/1.8” 6.44Megapixel RGB Bayer Array CMOS Sensor (for 5Megapixels)
3. WDR
• True WDR(for 2M 60fps model)
• Digital WDR(for 2M,3M 30fps model)
• 2D/3D Noise Reduction
• Digital Image Stabilizer
4. H.264 Encoding, MJPEG Encoding
• Up to 1920x1080@30fps / 2048x1536@30fps
• Dual 1920x1080@30fps at True WDR Mode
• TCP/IP, UDP, HTTP, RTP, RTSP, IPv4/v6…….
5. Built-In Web Browser
• Active X
• Support IE/Chrome/Safari
6. ONVIF Compliant
• Profile S
7. Designed for operating in harsh condition
• 40 ~ -40degree : With Fan & Heater
• 40 ~ -10degree : W/O Fan & Heater

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System Requirements
1. Operating System
•Windows Vista (32 bit) Ultimate, Business Edition
•Windows 7, 8 (32/64 bit) Ultimate, Professional Edition
2. Processor
•Intel Core 2 Duo 2.4 GHz or higher (for using 1920*1080 30 fps)
•Intel Core i7 2.8 GHz or higher (for using 1920*1080 30ps)
3. Memory
•2 GB or more
4. Resolution
•1280X1024 pixels or higher (32 bit color)
5. Web Browser
•Microsoft Internet Explorer Ver. 9.0, 10.0 or Higher
•Safari Ver. 4.0 (Plug-in free viewer only)
•Google Chrome Ver. 4.0 (Plug-in free viewer only)
Accessing the IP camera
1. Open Web browser
2. Type IP address
•Enter the camera’s IP address in the Internet Explorer®address bar.
•The default IP address is 192.168.0.10
•The default User ID and Password is admin / admin

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LIVE
:Displays live video.
:Enters setup menu.
:Exit current login and/or Enter new login.
Stream: Specify the viewable video stream source to display in live view page.
Screen Ratio: Specify the viewable video size to display in live view page.
Event Action: Used to start or stop the event out manually according to event settings.
Snapshot: Take a picture of the video image currently on display. Supports the
origin image size view, print, and save feature.
Zoom: Supports a digital zoom in live video image.
Full screen: Expand the current windows into maximum monitor size.
Information: Shows the current major setting status.

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Quick Setup
Information
The Information shows the camera basic information such as Model name, MAC address, IP
address, Zeroconf IP address, TV output mode and Firmware version.
Users
User List: User accounts can be added or modified or removed. The authority depends
upon user group automatically and shows the permission status to access the menus. The
default user name / password are admin .
Name: Shows the name which registered to access the camera.
Group: Shows the assigned permission given to users.
Authority: Shows the permission status to access the menus.
•Click the Add, Edit, or Delete button for managing user account.
Users-Add
To add a new user:
1. Click the Add tab, and then new pop-up window appears.

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2. Click in the User name box and password to register
3. Click the OK button to save the settings and add a new user.
Users-Edit page
NOTE : The user name can’t be modified.
To delete a user:
1. Select one of the User Name in the User List you want to remove.
2. Click the Delete tab. A dialog box appears with confirmation message.
3. Click the OK button. The user profile is removed from the User List profile.
NOTE
The admin user name can’t be modified.
Network
IP Address: The DHCP (Dynamic Host Configuration Protocol) server has a feature that
automatically assigns an IP address to the device if there is a device on the network.
Obtain IP address via DHCP: Select the choice box if you want to assign the IP
address from DHCP server automatically, and then the remaining setting are read-only text.
Use the following IP address: Select the choice box if you want to assign the IP
address manually.
IP address: The address of the camera connected to the network. Specify a unique IP
address for this network camera.
Subnet mask: The address that determines the IP network that the camera is connected
to (relative to its address). Specify the mask for the subnet the network camera is located
on.

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Gateway: The Gateway that accesses other networks. Specify the IP address of the
default router (Gateway) used for connecting devices attached to different networks and
network segments.
Date & Time
Current Time: Shows the current date and time.
New Time: Select one of the server time.
Synchronize with computer time: Sets the time according to the clock on your
computer.
Set manually: Using this option allows you to manually enter the date and time.
Synchronize with NTP Server: This option will obtain the correct time from an NTP
server every 60 minutes. The NTP server's IP address or host name is specified in the time
server.
Time Zone: Select the time zone where your camera is located.
Click the "Automatically adjust for daylight saving changes" checkbox to automatically
update the time changes caused by daylight saving.
Time zone: The default setting is GMT.
Date & Time Display: Select one of the Date and Time format.
Date Format: The default setting is YYYY-MM-DD.
Time Format: The default setting is 24 hours.

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Video
Video
Video Source: Specify the system performance. Depending on video source mode,
each stream configuration will be affected and the streaming will be adjusted under system
performance automatically.
Mode: The default mode is 1920x1080@30fps (NTSC) or 25fps (PAL) at 2MP mode, and
2048x1536@30fps (NTSC) or 25fps (PAL) at 3MP mode.
Video Stream1: Configures the H.264 setting value for stream1.
Compression: Selects the stream profile that is to be used for transmissions.
Resolution: Specified as the number of pixel-columns (width) by the number of pixel-rows
(height). The Resolution can be adjusted in the range from 320x240 to 1920x1080.
Frame rate: Indicates the number of fps (frame per second) available for the video
stream configuration.
GOP size: Describes the composition of the video stream. Please consult with your
network administrator before changing.
Bitrate control: The bit rate can be set as VBR (Variable Bit Rate) or CBR (Constant Bit
Rate).
Bitrate: Indicates the quality of the video stream (rendered in kilobits per second). The
higher value means the higher video quality and bandwidth required.

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Video Stream2: Configures the MJPEG or H.264 setting value for stream2.
Compression: The default setting is MJPEG.
Video Stream3: Configures the H.264 setting value for stream3.
Compression: Selects the stream profile that is to be used for transmissions.
Resolution: Specified as the number of pixel-columns (width) by the number of pixel-rows
(height).
Image-Basic
Appearance Control: The image appearance allows you to adjust the camera
setting parameters and change the camera orientation. All of parameters are recommended
to be modifying for good image quality suitable for installation place.
Brightness: Controls the brightness of detail in a scene.
Contrast: Controls the contrast of detail in a scene.
Saturation: Controls the saturation of detail in a scene.
Hue: Controls the hue of detail in a scene.
Sharpness: Controls the sharpness of detail in a scene.
Enable flip image: Rotate the camera image 180 degrees vertically.

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Enable mirror image: Rotate the camera image 180 degrees horizontally. Reflect
duplication of camera image.
Image-AE
Exposure Control: Configure the exposure control to suit the image quality
requirements in relation to lighting considerations. This camera features automatic and
manual exposure control mode.
Mode: The automatic mode supports the automatic exposure function for automatically
adjusting the sensor’s gain, shutter time and diaphragm so that the images achieve the
appropriate brightness. The manual mode supports the manual exposure control function for
manually adjusting the gain and shutter time.
Priority: This function is used for controlling the exposure time and gain to adjust the
luminance. Under the dark conditions, this camera automatically expands the frame rate and
enters the long exposure mode in this normal AE mode.
Shutter: Used to for controlling the gain while keeping the shutter time fixed to adjust the
luminance.
Gain: Gain is the amount of amplification applied to the image. A high gain may provide a
better image in low light situations but will increase the amount of image noise. The gain
can be adjusted in the range 1.2~54 dB
Auto Iris:

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Image-AWB
White Balance Control: White balance control is used to make colors in the image
appear the same regardless of the color temperature of the light source
Mode: Configure the options for White Balance. The default setting is ATW-Indoor.
Image-Day/Night
Mode: Configure as one of Automatic, Day and Night mode to transit an IR cut filter. The
default setting is Automatic.
Switching Time: Configure the switching time of an IR cut filter transition for the
specified dwell time from the point of transition detection.
Image-WDR
Multi Exposure WDR Control: In high-contrast scenes such as against a back
light, this function reduces overexposure and underexposure.
Digital WDR Control
Enable defog mode: Click the checkbox to enable defog mode.
Image-BLC
BLC Control: Backlight Compensation.
Image-DNR
2D-NR / 3D-NR Control:
Mode: The default setting is off.
Level: Configure one of Level 1, Level2, Level3 and Level4.
Image-Corridor
Corridor Control: The corridor format allows you to get a vertically oriented video
stream from the camera. The video is adapted perfectly to the monitored area, maximizing
image quality while eliminating bandwidth and storage waste. The Corridor Format is even
more useful for modern HDTV network cameras that deliver a 16:9 aspect ratio since the
resulting image will have a 9:16 aspect ratio –just the right thing for narrow corridors,
hallways or aisles.
To set the Corridor format
1. Check the Enable corridor checking box.
2. Rotate the camera position compare to normal positioning.
3. Select the Rotation degrees.

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Privacy Mask
Privacy Mask:
To set the privacy mask
1. Check the Enable privacy mask checking box.
2. Click your mouse right button on the screen and then specify the area.
3. Enter the name and then click Save.
4. If you want to delete an mask area in the list, click the Ｘicon

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Events
Motion Detection
Motion Detection: Motion detection is used to generate an alarm whenever
movement occurs (or stops) in the viewer. A total of 8 Motion and/or Mask windows can be
created and configured.
Sensitivity: Configure the sensitivity for the motion detection.
Once motion detection windows are configured, this camera can be configured to perform
actions when motion is detected.
Possible actions include uploading images, alarm out and E-mailing.
Trigger-Alarm In
Alarm In: Click the Enable alarm in checkbox to enable the Alarm In port.

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Type: The default setting is NO.
•NO: Normally Open
•NC: Normally Close
Dwell time: The default setting is 3 seconds.
NOTE
Dwell time means how long time the alarm input signal hold on as an input signaling source.
Trigger-System
System Booting: This is used to trigger the event every time the Network Camera is
started.
Dwell time: The default setting is 3 seconds.
Trigger-Manual
Manual Trigger: The Manual Trigger features an alarm out signaling, JPEG file
transfer to FTP server, and sends email to SMTP server whenever operator clicks Manual
Trigger button in the Live View window.
NOTE
Dwell time means how long time the alarm output signal hold on as an output signaling
source.

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Trigger-Network
Network Loss: This is used to trigger the event every time the network connection
fails.
Click the checkbox to activate the Network Loss event.
Dwell time: The default setting is 3 seconds.
Action-Alarm Out
Alarm Out Port Setting: This page allows you to configure the alarm output
supported by the camera. Port can be given as Normally Open or Normally Close state, and
its Normal state can be configured.
Type: The default setting is NO.
Action-E-Mail
E-Mail(SMTP): Use the Simple Mail Transfer Protocol (SMTP) server to send an email
notification when an event server is activated. The camera can be configured to send event
and email messages via SMTP.
Sender: Click in the Sender box and enter the Email address as the sender.
Interval: Enter the Email sending time interval after event occurred.
Aggregate events: Enter the number of events for Email sending. If the event numbers
are reached the setting value, Email sending is available.
Use Email server: Click the Use Email server checkbox and provide the following
information for Email server.

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Mail Server: Enter the host names or IP addresses for your mail servers in the fields
provided.
NOTE
If a host name is used, a valid DNS server must be specified in the Network-Basic settings.
Port: Enter the SMTP server port number for the SMTP Server. The Port number can be
adjusted in the range 1-65535. The default setting is 25.
NOTES
- If your mail server requires authentication, click the Use (SMTP) authentication checkbox
for use authentication to log in to this server.
- Please consult with your network administrator, if you want to change the port number.
Use (SMTP) authentication: If your mail server requires authentication, click the Use
(SMTP) authentication checkbox for use authentication to log in to this server.
User name: Enter the User name as provided by your network administrator.
Password: Enter the Password as provided by your network administrator.
Login method: Select one for SMTP authentication method allowed.
NOTES
- If a PLAIN or LOGIN mechanism is negotiated, the camera sends user name and password
to the SMTP server.
- The LOGIN mechanism is supported by Microsoft, as well as by some other clients. Most
other clients support the PLAIN authentication mechanism.
- Since the vast majority of Email clients support only PLAIN or LOGIN, mail server
administrators will probably want to consider using STARTTLS to provide an encryption
"tunnel" between the client and server, to protect the user name and password.
Receiver List: Enter the recipient’s email address as the receivers.
Receiver1~8: Enter the recipient’s email address as the receiver to test.
E-Mail(SMTP) Test: Enter the recipient's email address and click the Test button to
test that the mail servers are functioning and that the email address is valid. When the
setup is complete, the connection can be tested by clicking the Test button.
Receiver: Enter the recipient’s email address as the receiver to test.

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Action-FTP
FTP Setting: FTP notification will save a file on the specified FTP server. Click the
Enable FTP checkbox and provide the following information for FTP notification.
Server: Enter the IP address or host name of the target FTP server.
•Passive Mode: Under normal circumstances the network camera simply requests
the target FTP server to open the data connection. Checking this box issues a PASV
command to the FTP server and establishes a passive FTP connection; whereby the network
camera actively initiates both the FTP control and data connections to the target server. This
is normally desirable if there is a firewall between the network camera and the target FTP
server.
Port: Enter the port number used by the FTP server. The Port number can be adjusted in
the range 1-65535. The default setting is 21.
Remote directory: Specify the path to the directory where the uploaded images will be
stored. If this directory does not already exist on the FTP server, there will be an error
message when uploading.
User name: Enter the User name as provided by your network administrator.
•Anonymous login: Click the Anonymous login checkbox to permit anyone to
access FTP server.
Password: Enter the Password as provided by your network administrator.
NOTE
If you permit to login FTP server by anyone without password, click the Anonymous login
checkbox.
JPEG Setting: Configure the JPEG to send the FTP server.
Pre-event: Defines how many JPEG file will be made during 0-3 seconds before the event
is generated.

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Post-event: Defines how many JPEG file will be made during 0-3 seconds after the event
is generated.
Prefix file name: Click in the Prefix file name box and type a name for JPEG image file (1
to 32 alphanumeric characters).
Additional suffix: Provide additional information for JPEG image file.
Action-Video
Video Boost Setting: When this camera detects an event according to event rule
setting, camera will boost the streaming performance dependent on each video stream
setting.
Rule
This page shows current configuration status when event is activated.
The common event actions will upload images to a specified destination or send an email or
active an output port
Event Rule List: An event type is a set of parameters describing how the camera will
perform certain actions. Event type may be set up as Triggered according to requirements.