Flo Home g5 User manual

Installation guide

FLOTM Home

G5 Model

Table of Contents

Safety Instructions 4

Before You Install 5

Box Contents 6

Installing the Station 7

Setting the Current Limit 10

Light Indicator 12

Compliance 13

Limited Warranty 14

Assistance 15

Charging Station Serial Number 16

Casing: 100% aluminum NEMA 4X Certied, designed for outdoor or indoor

installation

Voltage: 208 - 240 V @ 60 Hz

Output Current: 30 A

Maximum Output Power: 7.2 kW @ 240 V or 6.2 kW @ 208 V

Charging Connector: SAE J1772 designed to withstand over

10,000 charging cycles

Security Features: Integrated GFCI circuit breaker (20 mA, 3 reset attempts at

15-minute intervals)

Operating Temperature: -40°C to 50°C (-40°F to 122°F)

Weight with cable, connector and mounting plate: 11.23 kg (24.76 lbs)

Communication Interface: None

4September 2018 | o.com | Installation guide | FLO Home G5

Safety Instructions

INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK

SAVE THESE INSTRUCTIONS!

WARNING: When using electrical appliances, basic precautions should always be followed.

This manual contains important instructions that must be followed when installing,

operating and maintaining the unit. Please read this guide carefully before

attempting to install the charging station.

1. CAUTION -To reduce the risk of re, connect only to a branch circuit provided with a

maximum surge protection of 40A in accordance with the Canadian Electrical Code

(CSA C22.1-12) and the National Electrical Code (ANSI / NFPA 70).

2. This charging station has been designed for wall or post mounting.

3. Ensure that the mounting surface for the wall or pole is strong enough to support the

weight of the charging station and that the anchors used are compatible with the

surface.

4. Verify that there is no piping, electrical installation or underground electrical installation

in the area where you will install the station, to avoid serious injuries.

5. Connect the power supply of the charging station with caliber 6 AWG to 8 AWG copper

conductors rated for usage at a temperature of at least 75°C.

6. This product must be connected to a grounded, metal, permanent wiring system, or an

equipment-grounding conductor must be run with the circuit conductors and

connected to the equipment grounding terminal and installed by a certied electrician.

7. Communicate with a certied contractor, certied electrician or trained installer to

ensure compliance with local building code, regulation, security standards and weather

conditions.

8. Any modication to any part of the charging station will void the warranty.

9. Handle parts with care, since they can be sharp-edged. Always use safety glasses and

gloves when unpacking and installing.

10. Do not install on or over a combustible surface.

11. The power supply cables of the charging station must be rated FT2 minimum.

12. The input cable strain relief, conduits or armed-cable bushings and adapter:

A) have to be certied for both Canada and USA;

B) have to be waterproof (NEMA 4X);

C) have to be suitable for the outside diameter of the chosen cable and suitable for

mounting into a 28.17 mm (1,109 in) diameter opening (for connection through the

bottom or back cable opening).

GENERAL SAFETY INSTRUCTIONS

This device should be supervised when used around children.

Never insert your nger into the electric vehicle connection.

Never use the charging station if the exible power cord or EV cable is frayed, has broken

insulation, or any other signs of damage.

Never use the charging station if the enclosure or the EV connector is broken, cracked,

open, or shows any other signs of damage.

This charging station was designed to be used with electric vehicles equipped with a

SAE-J1772 connector.

This charging station is to be used to charge vehicles that do not require a ventilated

environment during charging.

Always disconnect the power supply of the charging station before servicing.

FLO Home G5 | Installation guide | o.com | September 2018

Before You Install

IMPORTANT CONSIDERATIONS WHEN INSTALLING THE STATION

The station must be installed by a certied electrician.

The station has built-in protection against overvoltage conditions and

leakage current to ground.

Any alteration to any part of the charging station will void the warranty.

Connecting your new charging station requires:

- Single-Phase 120/240 VAC supply (gure 1) or

3-Phase 120/208 VAC supply (gure 2)

- A connection with 6 AWG to 8 AWG copper conductors

- Protection by a 40A double circuit breaker or two fuses

- 2 phases and a ground connection with 120 VAC between each

phase and ground

Note: neutral is not required.

Maximum output power: 7.2 kW @ 240 V or 6.2 kW @ 208 V

Figure 1

Single-Phase 120/240 VAC

3-Phase 120/208 VAC

Figure 2

GND

120

VAC 240

VAC

Charging

Station

120

VAC

Ground

GND 208

VAC Charging

Station

AL1

Ground

6September 2018 | o.com | Installation guide | FLO Home G5

Box Contents

1. Charging station

2. Cable and charging connector

3. Wall mounting plate

Recommended height to facilitate handling of the connector, as

well as preventing the cable from touching the ground.

Floor

60 in

152,4 cm

17 in

43,2 cm

7,6 in

19,3 cm 6,9 in

17,5 cm

FLO Home G5 | Installation guide | o.com | September 2018

Installing the Station

Note

The power supply cable can

be inserted from the rear (a)

or from under (b) the station:

- 3/4’’ knockout (a) and (b)

- Remove a single cap

- Strain relief not included

1Disassemble the front casing by removing the 2 front

screws and then separate the mounting plate by

unscrewing the lower screw.

WarNiNg Your charging station must be installed by a

licensed electrician.

Front casing Back housing Mounting plate

Front screws Lower screw

8September 2018 | o.com | Installation guide | FLO Home G5

3Hang the mounting plate securely to a stable surface

using a minimum of 3 anchor screws.

2Use the mounting plate as a drilling template after

determining the input to be used, either at the rear or

under the station.

4Insert the conductors and secure the strain relief to

the rear housing so that the conductors are long

enough to reach the terminals.

5Secure the rear housing of the station to the mount-

ing plate.

6Screw the lower screw to secure the mounting.

Installing the Station

Anchoring screws

Mininum of 3

Maximum of 6

Wall structure

51 mm

2’25"

27 mm

1’06"

42 mm

1’69"

152 mm

6’00"

152 mm

6’00"

178 mm / 7’62"

107 mm

4’22"

406 mm

16’96"

FLO Home G5 | Installation guide | o.com | September 2018

7 Connect the two power wires (L1 and L2) and the

ground wire (GND).

8Install the front housing of the charging station:

A) Hang the top by presenting the front housing at an

angle of about 30 degrees, then pivot vertically

without forcing.

B) Tighten the 2 front screws with a nominal torque of

55 lbs-in.

GND

Detail A

About

30°

Nominal torque for conductors:

L1-L2: 6 AWG = 16 lbs-in

8 AWG = 16 lbs-in

GND: 6 AWG = 45 lbs-in

8 AWG = 40 lbs-in

9Switch on the electrical circuit breaker.

Your new station can now charge your vehicle!

WarNiNg:Always use a manual

screwdriver; DO NOT use an Impact

Driver for the station screws, in which

case the warranty would no longer be

valid.

10 September 2018 | o.com | Installation guide | FLO Home G5

Caution It is strongly recommended that a licensed

electrician perform this modication.

Ensure the maximum charging station

power does not exceed the Circuit Breaker

capacity.

Setting the Current Limit

By default, the FLO Home G5 is set to maximum power

(factory). If your home’s electrical infrastructure does not

allow the charging station at maximum power (or pre-

venting any potential current overload), it can be reduced

using the Current Limiter Switch.

Procedure

1Switch “OFF“ the charging station:

A In the Breaker Panel set the circuit breaker

switching the charging station to “OFF”.

B Conrm the charging station’s Light Indicator is

“OFF”.

2 Remove charging station front housing (See p. 9).

Note Before handling the charging station, use a

multimeter to determine if an electrical

cable is hot. Keep in mind, it is possible for

more than one wire to be live.

FLO Home G5 | Installation guide | o.com | September 2018

3Locate Current Limiters switch.

4 Using a at-bladed screwdriver, gently rotate the

Switch to the desired position. (See table below).

Current Limiters

Switch Position

G5 charging station

Power (A)

Circuit Breaker (A)

* in Breaker Panel

030 40

127 35

224 30

320 25

416 20

512 15

6810

7610

8Not Used Not Used

9Not Used Not Used

5Put back the front housing.

6Switch “ON“ the charging station.

Switch

12 September 2018 | o.com | Installation guide | FLO Home G5

Blue

Light Indicator

State - solid color (not blinking):

Connector plugged in, with energy transfer

Red

light indicator

State - Blinking:

Fault requiring an action

Station Status

Green

Light Indicator

State - solid color (not blinking):

Powered station, ready for use

White

Light Indicator

State - solid color (not blinking):

Connector connected to the vehicle, without

energy transfer

1 time No ground connection

(switch off the station and check electrical installation)

2 times Ground fault

(the charging station will attempt to automatically restart

the charging session after 15 minutes)

3 times Ventilation required for vehicle

(please contact our technical support)

4 times Communication error with the vehicle

(please contact our technical support)

5 times Internal error

(switch off the station and then restart it and if the

problem persists, contact our technical support)

6 times Maximum ground fault during a load session

(switch off the station and then restart it and if the

problem persists, contact our technical support)

7+ times Internal error

(switch off the station and then restart it and if the

problem persists, contact our technical support)

light indicator

FLO Home G5 | Installation guide | o.com | September 2018

IC statement: CAN ICES-3 (B)/NMB-3 (B)

This device complies with Industry Canada and USA licence-exempt RSS standard(s)

Operation is subject to the following two conditions: (1) this device may not cause

interference, and (2) this device must accept any interference, including interference

that may cause undesired operation of the device.

FCC statement (for USA only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation. This equipment has been tested and found to comply with

the limits for a Class B digital device. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used

in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one or more of the

following measures: Reorient or relocate the receiving antenna; Increase the

separation between the equipment and receiver; Connect the equipment into an outlet

on a circuit different from that to which the receiver is connected; Consult the dealer

or an experienced radio/television technician for help.

Compliance with safety standards

- Meets applicable UL safety standards. Certied by CSA Group, a Nationally

Recognized Testing Laboratory (NRTL).

- CSA C22.2 No. 0-10 General Requirements – Canadian Electrical code, part II.

- CSA C22.2 No. 281.1-12/UL2231-1 Standard for safety for personnel protection

systems for electrical vehicle (EV) supply circuits: General requirements.

- CSA C22.2 No. 281.2-12/UL2231-2 Standard for safety for personnel protection

systems for electric vehicle (EV) supply circuits: Particular requirements for

protection devices for use in charging systems.

- CSA C22.2 No. 280-13/UL2594 (1st edition) Electric vehicle supply

equipment (EVSE).

- CSA C22.2 No. 0.8-12 Safety functions incorporating electronic technology.

- UL1998 Standard for software in programmable components.

- UL991 Standard for Tests for Safety-Related Controls Employing

Solid-State Devices.

- NEC 2014 section 625.

Compliance

254081

14 September 2018 | o.com | Installation guide | FLO Home G5

FLO HomeTM

Limited product warranty

1.Products. The products covered by this warranty are the FLO HomeTM G5 Model

and the FLO HomeTM X5 Model (hereinafter referred to as the

“Products”).

2.Limited Product Warranty. Products manufactured by FLO are warranted to (i)

be free from defects in material and workmanship and (ii) function in accordance

with the User Manual, when operated under normal use. This Limited Product

Warranty only applies to the end user holding an original purchase invoice for a

Product (the “Purchaser”) and may not be transferred.

3.Warranty Period. The terms and conditions of this Limited Product Warranty is

valid for a period of three (3) years in Canada and a period of ve (5) years in the

United States (the “Warranty Period”) from date of purchase by the Purchaser of

the Product.

4.Limited Remedies. FLO’s obligations under this Limited Product Warranty are

limited to repairing or replacing or reimbursing the purchase price, at FLO’s sole

discretion, any Product which is found to be defective by FLO after proper

inspection. All replacement or repaired Products are warranted only for the

remainder of the original Warranty Period, prolonged only by the period during

which the Product was repaired or replaced.

5.Limited Product Warranty Claim Procedure. Any claim under this Limited

Product Warranty must be made through FLO Customer Service to obtain a

«Return Material Authorization» (RMA) number. FLO shall be responsible for and

pay for all costs related to the transportation of the returned Product. Please visit

www.FLO.ca to nd customer service contact information.

6.Exclusion of Warranty. FLO’s Limited Product Warranty does not apply to any

Product that has been altered or repaired by any person other than a service

provider authorized by FLO, or where the Product serial number has been

removed or degraded. FLO’s Limited Product Warranty also does not apply to any

damage to a Product resulting from: (i) improper installation, neglect, abusive or

improper use of the Product, not in accordance with the Product’s Standard

Specications; or (ii) normal wear and tear or other damage out of the control of

FLO; or (iii) accident, re or other hazard. ALL REPRESENTATIONS AND WARRAN-

TIES NOT SPECIFICALLY PROVIDED FOR IN THIS LIMITED PRODUCT WARRANTY,

EXPRESS OR IMPLIED, ARE EXCLUDED AND DISCLAIMED TO THE FULLEST

EXTENT PERMITTED BY LAW. IN NO EVENT SHALL FLO BE LIABLE FOR INDI-

RECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL

DAMAGES, OR ANY CAUSE OF ACTION IN CONNECTION WITH PRODUCT

MALFUNCTION OR IN COCONNECTION WITH THE INSTALLATION OR HAN-

DLING OF THE PRODUCTS BY THE PURCHASER AND/OR ANY PERSON AUTHO-

RIZED BY THE PURCHASER.

Services FLO Inc.

2327, Versant Nord Boulevard

Oce 120, Québec (Québec)

G1N 4C2 CANADA

FLO Home G5 | Installation guide | o.com | September 2018

Assistance

A customer experience or technical support

representative can assist you!

Customer and Technical Support

For any questions regarding charging station installation,

conguration or any technical problem.

1-855-543-8356

You can also contact us at:

service@o.com

16 September 2018 | o.com | Installation guide | FLO Home G5

Charging Station

Serial Number

When contacting the customer or technical support, you may

be required to provide your charging station serial number.

If you do not know your charging station serial

number, you can nd it at the bottom of the

charging station right beside the connector

cable.

If you have any problems locating the serial

number, follow the procedure on page 17.

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC 60Hz

Courant max: 30A

Amp: 30A max

Boîtier / Enclosure: Type 4x

Date Code: 201611

Operating Temp: -40oC to 50oC

S/N: XXX-XXXXX

FLO Home charging station bottom view

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC 60Hz

Courant max: 30A

Amp: 30A max

Boîtier / Enclosure: Type 4x

Date Code: 201611

Operating Temp: -40oC to 50oC

S/N: XXX-XXXXX

FLO Home G5 | Installation guide | o.com | September 2018

1 Open the camera app and

press the “reverse camera”

icon

2 Hold your smart phone at

a 20oangle under the

charging station.

3 Line up the phone screen

with the serial number

sticker

4 When you see the sticker

take the picture.

If you have a smart phone

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC 60Hz

Courant max: 30A

Amp: 30A max

Boîtier / Enclosure: Type 4x

Date Code: 201611

Operating Temp: -40o

C to 50o

THIS PAGE IS INTENTIONALLY LEFT BLANK

flo.com

PAGE LAISSÉE INTENTIONNELLEMENT VIDE

flo.com

FLO Maison G5 | Guide d’installation | o.com | Septembre 2018

1 Ouvrez l’application

‘’caméra’’ et appuyez sur

l’icône “inverser la camera”.

2 Tenez votre téléphone

intelligent à un angle de

20° sous la borne de

recharge.

3 Cadrer l’écran du téléphone

avec l’autocollant du

numéro de série.

4 Lorsque vous voyez

l’autocollant prendre la

photo.

Si vous avez un téléphone

intelligent

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC 60Hz

Courant max: 30A

Amp: 30A max

Boîtier / Enclosure: Type 4x

Date Code: 201611

Operating Temp: -40o

C to 50o

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