FRAM Moonstone ACF-MS12WIFI-GD User manual

ACF-MS12WIFI-GD
ACF-MS12WIFI-GY
Air conditioner Moonstone
Capacity: 12000 BTU
Color: gold/grey

Please read the instructions carefully and keep the manual for future information.
This manual is designed to give all necessary instructions concerning installation, use and maintenance of the
unit. In order to operate the unit correctly and safely, please read this instruction manual carefully before
installation and use.
This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without
supervision (European Union countries).
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
If an abnormal situation arises (like a burning smell), immediately turn off the unit and disconnect the
power. Call your dealer for instructions to avoid electric shock, fire or injury.
•Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since
the fan may be rotating at high speeds.
•Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire
or combustion.
•Do not operate the air conditioner in places near or around combustible gases. Emitted gas may
collect around the unit and cause explosion.
•Do not operate your air conditioner in a wet room such as a bathroom or laundry room. Too much
exposure to water can cause electrical components to short circuit.
•Do not expose your body directly to cool air for a prolonged period of time.
•Do not allow children to play with the air conditioner. Children must be supervised around the unit
at all times.
•If the air conditioner is used together with burners or other heating devices, thoroughly ventilate
the room to avoid oxygen deficiency.
•In certain functional environments, such as kitchens, server rooms, etc., the use of specially
designed air-conditioning units is highly recommended.
Cleaning and maintenance warnings
•Turn off the device and disconnect the power before cleaning. Failure to do so can cause electrical
shock
•Do not clean the air conditioner with excessive amounts of water.
•Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents
can cause fire or deformation.
Caution
•Turn off the air conditioner and disconnect the power if you are not going to use it for a long time.
•Turn off and unplug the unit during storms.
•Make sure that water condensation can drain unhindered from the unit.
•Do not operate the air conditioner with wet hands. This may cause electric shock.
•Do not use device for any other purpose than its intended use.
Thank you for choosing this FRAM product!
1. INTRODUCTION
2. SAFETY MEASURES

•Do not climb onto or place objects on top of the outdoor unit.
•Do not allow the air conditioner to operate for long periods of time with doors or windows open,
or if the humidity is very high.
Electrical warnings
•Only use the specified power cord. If the power cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
•Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty
plugs can cause fire or electric shock.
•Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling
directly on the cord can damage it, which can lead to fire or electric shock.
•Do not modify the length of the power supply cord or use an extension cord to power the unit.
•Do not share the electrical outlet with other appliances. Improper or insufficient power supply can
cause fire or electrical shock.
•The product must be properly grounded at the time of installation, or electrical shock may occur.
•For all electrical work, follow all local and national wiring standards, regulations, and the
Installation Manual. Connect cables tightly and clamp them securely to prevent external forces
from damaging the terminal. Improper electrical connections can overheat and cause fire and may
also cause shock. All electrical connections must be made according to the Electrical Connection
Diagram located on the panels of the indoor and outdoor units.
•All wiring must be properly arranged to ensure that the control board cover can close properly. If
the control board cover is not closed properly, it can lead to corrosion and cause the connection
points on the terminal to heat up, catch fire, or cause electrical shock.
•If connecting power to fixed wiring, an all-pole disconnection device which has at least 3mm
clearances in all poles, and have a leakage current that may exceed 10mA, the residual current
device (RCD) having a rated residual operating current not exceeding 30mA, and disconnection
must be incorporated in the fixed wiring in accordance with the wiring rules.
Fuse specifications
The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection. The
specifications of the fuse are printed on the circuit board, such as: T3.15AL/250VAC, T5AL/250VAC,
T3.15A/250VAC, T5A/250VAC, T20A/250VAC, T30A/250VAC, etc.
NOTE: For the units using R32 or R290 refrigerant, only the blast-proof ceramic fuse can be used.
Warnings for product installation
1. Installation must be performed by an authorized dealer or specialist. Defective installation can cause
water leakage, electrical shock, or fire.
2. Installation must be performed according to the installation instructions. Improper installation can cause
water leakage, electrical shock, or fire. (In North America, installation must be performed in accordance
with the requirement of NEC and CEC by authorized personnel only.)
3. Contact an authorized service technician for repair or maintenance of this unit. This appliance shall be
installed in accordance with national wiring regulations.
4. Only use the included accessories, parts, and specified parts for installation. Using non-standard parts
can cause water leakage, electrical shock, fire, and can cause the unit to fail.
5. Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot support
the unit’s weight, or the installation is not done properly, the unit may drop and cause serious injury and
damage.
6. Install drainage piping according to the instructions in this manual. Improper drainage may cause water
damage to your home and property.
7. For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of any
combustible materials.
8. Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible gas
accumulates around the unit, it may cause fire.
9. Do not turn on the power until all work has been completed.

10. When moving or relocating the air conditioner, consult experienced service technicians for
disconnection and reinstallation of the unit.
11. How to install the appliance to its support, please read the information for details in "indoor unit
installation" and "outdoor unit installation" sections.
Fluorinated Gasses (Not applicable to the unit using R290 Refrigerant)
1. This air-conditioning unit contains fluorinated greenhouse gasses. For specific information on the type
of gas and the amount, please refer to the relevant label on the unit itself or the “Owner's Manual - Product
Fiche ” in the packaging of the outdoor unit. (European Union products only).
2. Installation, service, maintenance and repair of this unit must be performed by a certified
technician.
3. Product uninstallation and recycling must be performed by a certified technician.
4. For equipment that contains fluorinated greenhouse gases in quantities of 5 tonnes of CO2 equivalent
or more, but of less than 50 tonnes of CO2 equivalent, If the system has a leak- detection system installed,
it must be checked for leaks at least every 24 months.
5. When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.
Warning for using R32/R290 refrigerant
•When flammable refrigerant are employed, appliance shall be stored in a well -ventilated area
where the room size corresponds to the room area as specified for operation.
For R32 refrigerant models:
Appliance shall be installed, operated and stored in a room with a floor area larger than 4m 2.
Appliance shall not be installed in an unventilated space, if that space is smaller than 4m2.
For R290 refrigerant models, the minimum room size needed:
<=9000Btu/h units: 13m2
>9000Btu/h and <=12000Btu/h units: 17m2
>12000Btu/h and <=18000Btu/h units: 26m2
>18000Btu/h and <=24000Btu/h units: 35m2
•Reusable mechanical connectors and flared joints are not allowed indoors. (EN Standard
Requirements).
Mechanical connectors used indoors shall have a rate of not more than 3g/year at 25% of the
maximum allowable pressure. When mechanical connectors are reused indoors, sealing parts shall
be renewed. When flared joints are reused indoors, the flare part shall be re-fabricated. (UL
Standard Requirements)
When mechanical connectors are reused indoors, sealing parts shall be renewed. When flared
joints are reused indoors, the flare part shall be re-fabricated.
(IEC Standard Requirements)
•Mechanical connectors used indoors shall comply with ISO 14903
Disposal guidelines
This appliance contains refrigerant and other potentially hazardous materials. When disposing of this
appliance, the law requires special collection and treatment. Do not dispose of this product as household
waste or unsorted municipal waste.
When disposing of this appliance, you have the following options:
•Dispose of the appliance at designated municipal electronic waste collection facility.
•When buying a new appliance, the retailer will take back the old appliance free of charge.
•The manufacturer will take back the old appliance free of charge.
•Sell the appliance to certified scrap metal dealers.
Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for
the environment. Hazardous substances may leak into the ground water and enter the food chain.

Note: Different models have different front panel and display window. Not all theindicators describing below
are available for the air conditioner you purchased. Please check the indoor display window of the unit you
purchased.
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be
slightly different. The actual shape shall prevail.
Display code meanings
Displays temperature, operation feature and Error codes.
for 3 seconds when:
•TIMER ON is set
•FRESH, SWING, TURBO, ECO, BREEZE AWAY, CASCADE or SILENCE feature is turned on
for 3 seconds when:
•TIMER OFF is set
•FRESH, SWING, TURBO, ECO, BREEZE AWAY, CASCADE or SILENCE feature is turned off
when defrosting (for cooling & heating units
when Active Clean feature is turned on
when 8°C(46°F) heating mode is turned on
when ECO feature is activated
when wireless control feature is activated
3. DESCRIPTION

Operating temperatures
COOL mode
HEAT mode
DRY mode
Room Temperature
16°C - 32°C (60°F - 90°F)
0°C - 30°C (32°F -
86°F)
10°C - 32°C (50°F - 90°F)
Outdoor Temperature
0°C - 50°C (32°F -
122°F)
-15°C - 24°C(5°F -
75°F)
0°C - 50°C (32°F - 122°F)
-15°C - 50°C (5°F -
122°F)
(For models with low temp.
cooling systems.)
0°C - 52°C (32°F -
126°F)
(For special tropical
models)
0°C - 52°C (32°F -
126°F)
(For special tropical
models)
For outdoor units with auxiliary electric heater
When outside temperature is below 0°C (32°F), we strongly recommend keeping the unit plugged in at all time to
ensure smooth on going performance.
Fixed speed type
COOL mode
HEAT mode
DRY mode
Room
Temperature
16°C-32°C (60°F-90°F)
0°C-30°C
(32°F-86°F)
10°C-32°C (50°F-90°F)
Outdoor
Temperature
18°C-43°C (64°F-109°F)
-7°C-24°C
(19°F-75°F)
11°C-43°C (52°F-109°F)
-7°C-43°C (19°F-109°F)
(For models with low-temp cooling systems)
18°C-43°C (64°F-109°F)
18°C-52°C (64°F-126°F)
(For special tropical models)
18°C-52°C (64°F-126°F)
(For special tropical models)
Note: Room relative humidity less than 80%. If the air conditioner operates in excess of this figure, the
surface of the air conditioner may attract condensation. Please sets the vertical air flow louver to its
maximum angle (vertically to the floor) and set HIGH fan mode.
Tofurther optimize the performance of your unit, do thefollowing:
•Keep doors and windowsclosed.
•Limit energy usage by using TIMER ON and TIMER OFFfunctions.
•Do not block air inlets or outlets.
•Regularly inspect and clean air fillters.
For a detailed explanation of each function, refer to the Remote Control Manual.
ILLUSTRATIONS IN THIS MANUAL ARE FOR EXPLANATORY PURPOSES. THE ACTUAL SHAPE OF YOUR
INDOOR UNIT MAY BE SLIGHTLY DIFFERENT. THE ACTUAL SHAPE SHALL PREVAIL.

Auto-Restart
If the unit loses power, it will automatically restart with the prior settings once power has been restored.
Wi-Fi Control
Wi-Fi control allows you to control your air conditioner using your mobile phone and a Wi-Fi connection.
For the USB device access, replacement, maintenance operations must be carried out by professional staff.
Louver Angle Memory
When turning on your unit, the louver will automatically resume its former angle.
Refrigerant Leakage Detection
The indoor unit will automatically display “EC” or “EL0C” when it detects refrigerant leakage.
Low ambient cooling
With low ambient cooling function, the outdoor fan speed can be changed according to the condenser
temperature and AC can run smoothly under the temperature as low as -15°C (5°F).
Air Fresh function
The ion generator is energized and will help to purify the air in the room.
Active Clean function
•The Active Clean Technology washes away dust when it adheres to the heat exchanger by
automatically freezing and then rapidly thawing the frost. A “pi-pi” sound will be heard. The Active
clean operation is used to produce more condensed water to improve the cleaning effect, and the
cold air will blow out. After cleaning, the internal wind wheel then keeps operating with hot air to
blow-dry the evaporator, thus keeping the inside clean.
•When this function is turned on, the indoor unit display window appears “CL”, after 20 to 130
minutes, the unit will turn off automatically and cancel Active Clean function.
•For some units, the system will start high- temperature cleaning process, and the temperature of air
outlet is very high. Please keep away from it. And this would lead to the rising of the room
temperature.
Sleep operation
•The SLEEP function is used to decrease energy use while you sleep (and don’t need the same
temperature settings to stay comfortable). This function can only be activated via remote control.
And the Sleep function is not available in FAN or DRY mode.
•Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase
the temperature by 1°C (2°F) after 1 hour and will increase an additional 1°C (2°F) after another hour.
When in HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour and will
decrease an additional 1°C (2°F) after another hour.
•The sleep feature will stop after 8 hours and the system will keep running with final situation.
4. FUNCTIONS

Breeze away operation
•Press the Breeze Away button on the remote control to activate the avoiding direct air blowing on
the body.
•Under Breeze Away operation, the system will adjust the louver angles and fan speed automatically.
You can also choose the fan speed by remote controller.
•Under Breeze Away operation, the louver moves as shown below:
Note: This feature is only available under Cool, Dry or Fan mode.
Cascade operation
•Press the Cascade button on the remote control to activate Cascade feature.
•With the newly improved volute casing design, the air duct can rotate 180 degrees, which brings
faster and stronger cooling effect. And the whole room can be cool quickly and evenly.
•The system will adjust the louver angles and fan speed automatically. You can also choose the fan
speed by remote controller.
•This feature is only available under Cool or Fan mode.
•Under Cascade operation, the louver moves as shown below:

Setting angle of airflow
While the unit is on, use the SWING button on remote control to set the direction (vertical/ horizontal angle)
of airflow. Please refer to the Remote Control Manual for details.
Note on louver angles:
When using COOL or DRY mode, do not set louver at too vertical an angle for long periods of time. This can
cause water to condense on the louver blade, which will drop on your floor or furnishings.
When using COOL or HEAT mode, setting the louver at too small an angle can reduce the performance of the
unit due to restricted air flow.
Note: According to the relative standards requirement, please sets the vertical air flow louver to its maximum
angle under heating capacity test.
Note: Do not move louver by hand. This will cause the louver to become out of sync. If this occurs, turn off
the unit and unplug it for a few seconds, then restart the unit. This will reset the louver.
Caution: Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside
the unit may cause injury.
Manual operation (without remote)
The manual button is intended for testing purposes and emergency operation only. Please do not use this
function unless the remote control is lost and it is absolutely necessary. To restore regular operation, use the
remote control to activate the unit. Unit must be turned off before manual operation.
To operate your unit manually:
1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on the right-hand side of the display box.
3. Press the MANUAL CONTROL button one time to activate FORCED AUTO mode.
4. Press the MANUAL CONTROL button again to activate FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third time to turn the unit off.
6. Close the front panel.
5. MANUAL OPERATION (WITHOUT REMOTE)

BEFORE CLEANING
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING
OR MAINTENANCE.
NOTE: Power supply must be disconnected before cleaning the indoor unit.
Caution!
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in
warm water to wipe it clean.
Do not use chemicals or chemically treated cloths to clean the unit
Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the
plastic surface to crack or deform.
Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or
become discolored.
Cleaning your air filter
A clogged air conditioner can reduce the cooling efficiency of your unit and can also be bad for your health.
Make sure to clean the filter once every two weeks.
1. Press down the buttons on both side of the panel then lift the panel up until it clicks.
2. Grip the tab on the end of the filter, lift it up, then pull it towards yourself.
3. Now pull the filter out.
4. If your filter has a small air freshening filter, unclip it from the larger filter. Clean this air freshening filter
with a hand-held vacuum
5. Clean the large air filter with warm, soapy water. Be sure to use a mild detergent.
6. Rinse the filter with fresh water, then shake off excess water.
7. Dry it in a cool, dry place, and refrain from exposing it to direct sunlight.
8. When dry, re-clip the air freshening filter to the larger filter, then slide it back into the indoor unit.
9. Close the front panel of the indoor unit.
Caution: Do not touch air freshening (Plasma) filter for at least 10 minutes after turning off the unit.
6. CLEANING AND MAINTENANCE