Franklin Technology C Spire User manual

C Spire
4G LTE Mobile Hotspot
User Guide

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Table of Contents
Table of Contents...........................................................................................................................i
Get Started................................................................................................................................. 1
Your 4G LTE Mobile Hotspot at a Glance................................................................................ 2
Insert Your 4G LTE SIM Card................................................................................................ 3
Insert and Charge Your battery............................................................................................... 4
Power Your 4G LTE Mobile Hotspot On and Off..................................................................... 6
Activate Your 4G LTE Mobile Hotspot.................................................................................... 6
C Spire Account Information and Help.................................................................................... 6
C Spire Account Passwords.................................................................................................... 6
Manage Your Account........................................................................................................... 7
Using Your 4G LTE Mobile Hotspot............................................................................................ 8
Connecting to Your 4G LTE Mobile Hotspot............................................................................ 8
Opening the 4G LTE Mobile Hotspot Web Browser Interface................................................... 9
4G LTE Mobile Hotspot User Interface.................................................................................... 9
Graphic Color LCD & Icons................................................................................................... 9
Buttons ................................................................................................................................ 9
4G LTE Mobile Hotspot UI Operation....................................................................................10
Your 4G LTE Mobile Hotspot Web Browser Interface................................................................14
Browser Interface...................................................................................................................14
Opening the Browser Interface ...............................................................................................14
Landing Page.........................................................................................................................14
Connecting to the Network .....................................................................................................16
Navigating Web UI menu .......................................................................................................16
Device & Network Menu ........................................................................................................16
General Device and Network Information ...........................................................................17
4G LTE Device and Network Information ..........................................................................18
3G Device and Network Information ..................................................................................19
Check Usage Menu.................................................................................................................20
Wi-Fi Menu ...........................................................................................................................21

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Wi-Fi Profile.......................................................................................................................21
Connected Devices..............................................................................................................22
Settings Menu ........................................................................................................................24
Connection Options ............................................................................................................24
Network Setting..................................................................................................................25
Security Setting ..................................................................................................................27
VPN Passthrough ...............................................................................................................28
GPS Settings.......................................................................................................................28
Advanced Settings ..............................................................................................................30
General Settings .................................................................................................................30
Updates..............................................................................................................................32
Help Menu.............................................................................................................................36
About.................................................................................................................................36
User Guide .........................................................................................................................37
Regulatory Information................................................................................................................38
Appendix 1: Glossary ..................................................................................................................41

1
Get Started
Congratulations on your purchase of the C Spire 4G LTE Mobile Hotspot. This section gives you
all the information you need to set up your device and service the first time.
With the C Spire 4G LTE Mobile Hotspot, you can access the C Spire 4G LTE network, the
nation’s only personalized 4G LTE network. The built-in Wi-Fi tethering function allows you to share up
to 10 times faster than 3G connection with other Wi-Fi equipped devices such as laptops, tablets, smart
phones, and more.
C Spire 4G LTE Mobile Hotspot Features
Connect to the C Spire 4G LTE high-speed wireless data with fall-back to 3G CDMA
service when necessary
Easy-to-use Web User Interface
Graphic Color LCD User Interface
Data Usage display
Alert message (SMS)
This section contains information on getting started:
Your 4G LTE Mobile Hotspot at a Glance
Insert Your 4G LTE SIM Card
Insert and Charge Your Battery
Power Your 4G LTE Mobile Hotspot On/Off
Activate Your 4G LTE Mobile Hotspot
Account Information and Help

2
Your 4G LTE Mobile Hotspot at a Glance
The C Spire 4G LTE Mobile Hotspot package includes:
The 4G LTE Mobile Hotspot Components:
Components
Functions
Description
4G LTE Mobile Hotspot
Quick Start Guide
Battery Pack
Travel Charger
USB Cable
6
5
1
2
3
4
Pouch
Pouch

3
①Color LCD display
6 icons /
4 display lines for
alphanumeric character
display
The display has (6) icons on the top, including signal strength,
4G/3G service indicator, alert message, GPS, connected
devices, and battery status. Under the icon line, the display
has a display area for (4) lines of alphanumeric character
display. To save power, the display automatically turns off in
10 seconds unless any function key is pressed by users.
②Charging status
LED
Red/Green
When the battery is being charged, the LED illuminates a red
light. When the battery is fully charged, the LED color
changes to green.
③Micro USB
Connector
Charging
Connect the charger cable to the micro USB port to charge the
battery.
④Alert / Clear Button
Press once
Press & Hold
Press once to display alert messages. Press and hold the
button to delete the message displayed.
⑤Information Button
Press once
Press & Hold
Press once to display data usage information. Press and hold
to reset the data usage information. Press short again to
display SSID. Press short again to display Wi-Fi security key.
⑥Power Button
Press & Hold
Press and hold the button to turn on or to turn off your 4G
LTE Mobile Hotspot
Insert Your 4G LTE SIM Card
Please ensure that the C Spire 4G LTE SIM card has been inserted prior to use.
1. Lift and open the battery cover.
2. Insert the SIM card as shown in the picture below.
Button/Connector
Description
①SIM card slot
The 4G LTE SIM card is installed here.
②Battery compartment
The battery is installed in the compartment.
③Master reset button
Insert a paper clip into the hole and press and hold to reset the device to factory
settings.
④Battery removal divot
Lift the battery cover here

4
Insert and Charge Your battery
To insert and charge the battery, follow the below steps.
1. Lift and open the battery cover.
2. When inserting the battery, align the battery contacts with the contacts in the battery compartment
and slide the battery into the battery compartment.
3. Replace the cover, and press the four sides of the battery cover until it clicks into each notch.

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4. Connect the one end of the USB cable to the travel charger and also connect the other end of the USB
cable to the micro USB port on the bottom side of your 4G LTE Mobile Hotspot.
5. Plug the travel charger into the appropriate electrical outlet to charge the battery. The charging status
LED will be lit red while charging the battery. The LED color will change to green when the battery
is fully charged.
Note: Before you use the device, be sure to charge the battery fully until the charging status LED turns
green.
Important: Only use the batteries and the chargers that have been approved by C Spire. The warranty
is not valid with any damage caused by other batteries and chargers.

6
Power Your 4G LTE Mobile Hotspot On and Off
Press and hold the Power Button ( ) on the side of your 4G LTE Mobile Hotspot until the LCD turns
on and displays the C Spire power-on animation.
To turn off the device, press and hold the Power Button ( ) again until the LCD starts to display the C
Spire power-off animation.
Activate Your 4G LTE Mobile Hotspot
●When you receive 4G LTE Mobile Hotspot, it may or may not be activated and ready to use. If
you purchased your 4G LTE Mobile Hotspot at a C Spire store, it is probably activated and ready
to use.
●If you received your 4G LTE Mobile Hotspot in the mail and it is for a new service account or a
new line of service, it is designed to activate automatically. Just insert the C Spire 4G LTE SIM
card into the SIM slot beneath the battery.
●If you received your 4G LTE Mobile Hotspot in the mail and you are activating a new 4G LTE
Mobile Hotspot for an existing number on your account (you’re swapping devices), simply
remove the SIM card from the old device and insert it into the SIM slot on the new 4G LTE
Mobile Hotspot.
Note: If you are having any difficulty with activation, contact C Spire Customer Service by calling
1-855-CSPIRE5 (277-4735) from any phone.
C Spire Account Information and Help
C Spire Account Passwords
As a C Spire customer, you enjoy unlimited access to your personal account information and your data
services account. To ensure that no one else has access to your information, you will need to create
passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign
on to cspire.com. (Click My Account to get started.)

7
Manage Your Account
Manage your C Spire account from your computer or any phone.
Online: cspire.com
●Access your account information.
●Check your data usage.
●View and pay your bill.
●Enroll in C Spire online billing and automatic payment.
●Purchase accessories.
●Shop for the latest C Spire phones and devices.
●View available C Spire service plans and options.
From Any Phone
●C Spire Customer Service: 1-855-CSPIRE5 (277-4735).