Glentronics PRO Series User manual

Specifications 1/3 HP Model SR33-VS
GPH @ 10’ 2820
Pump diameter 8-1/2”
Volts 115V, 60Hz
Amps 3.3
Important Safety Instructions
SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and
OPERATING INSTRUCTIONS for the Pro Series pumps. You will need to refer to it before
attempting any installation or maintenance.
ALWAYS keep these instructions with the unit so that they will be easily accessible.
Failure to read and follow these warnings and instructions could result in property
damage, serious injury, or death.
•ALWAYS disconnect the pump from the power source before servicing or making
adjustments.
•NEVER handle the pump or motor with wet hands or when standing on a wet or damp
surface while the pump is plugged into the power source.
•MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is
wired with a 3-prong grounded plug. To reduce the risk of electric shock, be certain that
it is only connected to a properly grounded, 3-prong receptacle. If you have a 2-prong
receptacle, have a licensed electrician replace it with a 3-prong receptacle according to
local codes and ordinances.
•NEVER bypass grounding wires or remove the ground prong from the plug.
•DO NOT use an extension cord. The electrical outlet should be within the length of the
pump’s power cord, and at least 4 feet above the floor level to minimize potential
hazards from flood conditions.
•DO protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid
kinking the cord.
•MAKE SURE the supply circuit has a dedicated fuse or circuit breaker rated to handle the
power requirements noted on the nameplate of the pump.
•DO NOT use the power cord or strain relief to carry the pump. Use the pump handle.
•DO NOT pull on the float switch cord.
•DO NOT operate the pump or control unit if it has been damaged in any way.
•DO NOT use sump pumps in pits handling raw sewage, salt water, or hazardous liquids.
This pump is rated for ground water use only.
•DO NOT use in continuous duty applications such as fountains or ponds. This pump is
rated for intermittent use only.
•DO NOT disassemble the pump or float switch. When service is required, contact
Glentronics technical support at 800-991-0466. Return the product to the manufacturer
for any repairs at the following address:
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
•When installing or replacing a primary sump pump you should also install a battery
backup sump pump system.
CAUTION
WARNING Risk of electric shock. To reduce this risk, observe the
following precautions.
To reduce the risk of hazards that can cause injury or
property damage, observe the following precautions.
Items included:
Pump with vertical float switch
Instruction manual
Sump Pump
Instruction Manual &
Safety Warnings
Model SR33-VS

•When a check valve is used, a 3/16” (4.7mm) air bleed hole must be drilled in
the PVC pipe above the pump. Drill the hole at a 45º angle toward the bottom
of the sump to avoid splashing water outside the sump pit. Make sure the hole
is above the water line, and below the check valve. If a hole is not drilled
above the pump, an air lock may prevent the pump from operating.
•The pump must receive 115V AC +/- 5% and 60 Hz from the AC outlet.
•
•
This pump will not provide protection during a power outage. With the risk of
property damage from high water levels, the addition of a Pro Series battery backup
sump pump system is highly recommended.
After the initial installation, be sure to check the operation by filling the sump
with water and observing the pump operation through several full cycles.
•In instances where the discharge line is exposed to freezing temperatures, the pipe
must be sloped downward so any remaining water will drain out. Failure to do so
will prevent water from exiting the sump and damage the pump if the line freezes.
Installation Instructions
Prior to Installation
1. Visually inspect your pump. Products may be damaged during shipping. If the
product has been damaged, contact your place of purchase or Glentronics, Inc.
before installation.
2. Make sure the float switch bracket is level and the float switch and float switch rod
is straight.
3. Thoroughly read the instructions provided to learn specific details regarding
installation and use. This manual should be retained for future reference.
1.
2.
3.
Use a pit that conforms to all local codes
and is large enough to accommodate the
pump and float switch. The minimum
requirements for the 1/3 HP pump with the
vertical float switch are 9-1/2” in diameter
and 14” deep. However, larger sump pits
are preferred, since they will extend the
discharge cycle and reduce the number of
times the pump turns on.
Clean the pit of all debris. The pump’s
strainer must be kept clear.
The pump should not be set directly onto a
clay, earthen, or sand base. Install bricks
or blocks under the pump to provide a solid
base.
4.
5.
The pump should be level.
Install discharge plumbing according to
local, regional and state codes. Rigid PVC
pipe is recommended.
6. An in-line check valve is recommended to
prevent back-flow. This check valve is
mandatory when sharing a discharge line
with another pump (i.e. a back-up pump or
a second primary pump).
(a) When a check valve is used, a 3/16”
(4.7mm) air bleed hole must be drilled in the PVC pipe above the pump.
Drill the hole at a 45º angle toward the bottom of the sump to avoid
splashing water outside the sump pit. Make sure the hole is above the water
line, and below the check valve. If a hole is not drilled above the pump, an
air lock may prevent the pump from operating.
7. Install a gate valve or ball valve if required by any codes.
8. The pipe must be positioned in a downward slope so any remaining water will drain
away. Failure to do this will prevent water from exiting
the pit and damage the pump if the line freezes.
9. If you are replacing an old sump pump:
(a)a nplug the pump from the outlet.
(b) Loosen the check valve or rubber union by unscrewing
the bottom hose clamp. (If the existing system is
installed without a check valve or rubber union, saw
the pipe apart above the sump pit.)
(c)
(d)
Remove the old pump and unscrew the pipe and adapter.
If the adapter fits into the new pump, screw the pipe into the pump. If not,
cut a piece of rigid PVC pipe and connect it to the new adapter by cleaning and
cementing the two pieces together. (Follow the instructions on the PVC cleaner
and cement.)
(e) Lower the pump into the sump by the handle.
(f) To avoid debris pouring onto the float, it should be positioned on the side
opposite of the drain tile. Note: It is desirable to have the vertical float below
the drain tile that empties into the pit (see Diagram A).
The vertical float switch
must be moving freely at all times. Make sure the float switch does not come
into contact with other pumps, wires, pipes or any other object that may be in
the sump pit. The float switch must not come into contact with the sump pit
floor or wall. If the float switch does not move freely the pump will not activate.
(g) Connect the pipe on the pump to the existing discharge pipe with a rubber union
or check valve and tighten the hose clamps securely.
Connecting the Pump
Plug the pump directly into a properly grounded, 3-
prong receptacle. If you have a 2-prong receptacle,
have a licensed electrician replace it with a 3 prong
receptacle according to local codes and ordinances.
For a neater installation, secure the power cords to the
discharge pipe with wire ties or hose clamps. Keep the
cords separated from each other on opposite sides of
the pipe.
Completing the Installation
1. After the initial installation, be sure to check the pump operation by filling the sump
with water and observing the pump through several full cycles. Note: When the pump
activates, it should have a “normal pumping” sound. Any abnormal sound, vibration, or
lack of output is the signal of a problem. Stop the pump and refer to the
troubleshooting guide.
2. Replace the pit cover making sure not to pinch or crimp the pump wire with the
cover. The pit cover either has a ‘hole punch’ that will allow the cord to be passed
through or one can be drilled in the cover.
Product Operation
Float Switch
The vertical float switch contains a single large float. Water will lift the float to the
top of the lift rod, raise the lift rod and activate the pump. As the pump evacuates the
water from the pit the float will drop to the lower float stop, lowering the lift rod and
turning off the pump. The position of the lower float stop is the “off-point”. The
pumping range can be adjusted by moving the lower float stop up lift rod. The lift rod
has several barbs to hold the float stop in place. DO NOT lower the float stop below
the top barb or it will prevent the pump from shutting off and the pump will run
continuously. The lift rod must be able to move freely up and down to turn on and
off the pump. The default position of the lower float stop is set for maximum pumping
range. This will allow for longer pumping cycles and extend the life of the pump. After
making any adjustments to the float stop be sure to check the operation by filling the
sump with water and observing the pump operation through several full cycles.
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the bottom of the pit and pump inlet screen.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch .
4. Fill the pit with water. Make sure pump turns on at the intended level.
5.
6.
While the pump is running, make sure pump is evacuating water at a good pace.
While the pump is running, make sure a stream of water is escaping from the air
bleed hole. If not, clear the hole of any deposits or debris.
NOTICES
WARNING
WARNING
This installation must be in accordance with the National
Electric Code and all applicable local codes and ordinances.
Make sure the outlet is single phase, 115V and 60HZ
for all the pump installations.
2
9B
9C 9D
Diagram A

Backup Installation
When the power goes out, the Pro Series AC sump pumps will
not operate. For protection during a power outage, a Pro Series
battery backup system can be installed. There are three
systems with matching batteries that will provide protection.
The illustration at right is an example of a typical battery
backup installation.
Visit our website www.stopflooding.com for more information
about the Pro Series AC sump pumps and battery backup sump
pump products.
3
*Consult a licensed electrician.
If the above solutions do not solve the problem, contact Glentronics customer service 800-991-0466.
Pump is not plugged in
Water is not high enough to activate the pump
Open circuit
Poor power source
Low voltage
Bad power cable
Locked impeller
Defective float switch
Defective pump
Locked impeller
Incorrect power supply
Overburdened due to heavy sand content in the water
Pump running continuously with no water present
Float switch or sensor is mounted too low
Water flowing back from pipe
Malfunctioning float switch
Clogged or frozen discharge
Blocked intake strainer
One or both of the floats is obstructed and
cannot drop down
Defective float switch
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Check valve on secondary pump will not close
and water re-circulates within the system
Worn impeller
Partially blocked impeller
Clogged or frozen discharge
Broken or leaking pipe
Low power voltage
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Pump is air locked
Check valve on secondary pump will not close
and water re-circulates within the system
Blocked intake screen
Broken impeller
The pump will not start or run
Thermal protector tripping or
not functioning
Pump starts and stops too
frequently
Pump will not shut off
Insufficient or no water
volume
Abnormal sound or vibration
Plug pump in properly (see instructions)
Make sure float switch is positioned properly
Check circuit breaker or fuse
Check circuit line wires and cable*
Check line wires and source voltage*
Replace with new cable*
Remove strainer and clear obstruction
Replace float switch with new float switch
Replace pump with new pump
Remove strainer and clear obstruction
Check power supply source and voltage
Use water filter or replace with a higher wattage pump
Check float switch
Raise float switch
Install or replace check valve
Replace float switch with new float switch
Clear blockage or thaw frozen line
Clear debris from intake strainer
Clear debris from the float switch
Replace float switch with new float switch
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace check valve. Make sure the check valve is installed with the
flow arrow pointing up and out of the pit.
Replace the check valve on the secondary pump
Replace impeller & adjust spacing between impeller and cover
Remove strainer and clear obstruction
Clear blockage or thaw frozen line
Repair piping
Check power voltage, wires and cable condition
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace the check valve. Be sure check valve is installed with flow
arrow pointing up and out of the pit.
Remove debris from the air bleed hole
Replace the check valve on the secondary pump
Clear debris from intake screen
Replace impeller with new one
Troubleshooting Guide (Always unplug the pump from the controller before performing any maintenance)
Problem Potential Cause Solutions

4
Limited Warranty
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below.
Do not use your product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period
stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, ex-
press or implied. GLENTRONICS, INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and
warranties against hidden or latent defects, to the extent permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any
express or implied warranties on this product. In so far as such warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of
this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below. Some states (countries and provinces) do not allow limitations on how long
an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the
laws of the State of Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the
Circuit Court of the 18th Judicial District, Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described
in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 18 onths from the date of installation, when used intermittently as a sump pump
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will
either repair or replace the product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC.
determines that a product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the prod-
uct, nor will GLENTRONICS, INC. pay the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instruc-
tions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe
abrasive solutions; user abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive
surges in AC line voltage; water damage to the controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder
in either its original carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within
thirty (30) days of the product’s defective performance will not be considered for warranty service. Products received after eighteen (18) months from the date of installation, fall outside
of the timeframe for warranty service and will not be eligible for warranty service. The product must be returned to GLENTRONICS, INC. for inspection in order to be considered for war-
ranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by any person, plumber, contractor or business other than GLENTRONICS, INC., this warranty
shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the se-
rial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructions contained in the
accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466.
© Glentronics, Inc. 2014 01/21