Glentronics Pro series Operator's manual

Sump Pumps

Instruction Manual &

Safety Warnings

Models S2033 & 2050

Important Safety Instructions

SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and OPERATING

INSTRUCTIONS. You will need to refer to it before attempting any installation or maintenance.

ALWAYS keep these instructions with the unit so that they will be easily accessible.

Failure to read and follow these warnings and instructions could result in property damage,

serious injury, or death.

• ALWAYS disconnect the pump and float switch controller from the power source before servicing

or making adjustments.

• NEVER handle the pump or motor with wet hands or when standing on a wet or damp surface

while the pump is plugged into the power source.

• MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is wired with

a 3-prong grounded plug. To reduce the risk of electric shock, be certain that it is only connected

to a properly grounded, 3-prong receptacle. If you have a 2-prong receptacle, have a licensed

electrician replace it with a 3-prong receptacle according to local codes and ordinances.

• NEVER bypass grounding wires or remove the ground prong from the plug.

• DO NOT use an extension cord. The electrical outlet should be within the length of the pump’s

power cord, and at least 4 feet above the floor level to minimize potential hazards from flood

conditions.

• DO protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking

the cord.

• MAKE SURE the supply circuit has a dedicated fuse or circuit breaker rated to handle the power

requirements noted on the nameplate of the pump.

• The maximum amperage for the primary controller is 12 Amps

• DO NOT use the power cord or strain relief to carry the pump. Use the pump handle.

• DO NOT pull on the float switch cord.

• DO NOT expose the control unit to any type of moisture, water, rain or snow.

• DO NOT place the controller on the floor. The electrical outlet should be within the length of the

pump’s power cord and at least 4 ft above the floor.

• DO NOT operate this product if it has been damaged in any way.

• DO NOT use sump pumps in pits handling raw sewage, salt water, or hazardous liquids. This pump

is for ground water only.

• DO NOT use in continuous duty applications such as fountains or ponds. This pump is rated for

intermittent use only.

• DO NOT disassemble this product. When service is required, contact Glentronics technical support

at 800-991-0466. Return the product to the manufacturer for any repairs at the following address:

Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069

• When installing or replacing a primary sump pump you should also install a battery backup sump

pump system.

! WARNING

Risk of electric shock. To reduce this risk, observe the

following precautions.

! CAUTION

To reduce the risk of hazards that can cause injury or property

damage, observe the following precautions.

Specifications 1/3 HP Model S2033 1/2 HP Model S2050

GPH @ 0’ 4000 4300

GPH @ 10’ 3200 3840

Pump diameter 8.5” 8.5”

Volts 115V, 60Hz 115V, 60Hz

Amps 5.0 5.5

Items Included:

Pump

Choice of controller, float

Stainless steel hose clamp

You may also need:

1-1/2” rigid PVC pipe to

connect to the existing

plumbing

A check valve or union

PVC pipe cleaner and cement

Dual Float

Controller

Enhanced

Controller

Deluxe

Controller

Dual Float

Switch

Vertical Float

Switch

Tether Float

Switch

• When a check valve is used, a 3/16” (4.7 mm) air bleed hole must be drilled in

the PVC pipe above the pump. Drill the hole at a 45º angle toward the bottom

of the sump to avoid splashing water outside the sump pit. Make sure the hole

is above the water line, and below the check valve. If a hole is not drilled

above the pump, an air lock may prevent the pump from operating.

• The control unit must receive 115V AC +/- 5% and 60 Hz from the AC outlet.

• Primary pumps will not provide protection during a power outage. With the risk of

property damage from high water levels, the addition of a Pro Series battery backup

sump pump system is highly recommended.

• After the initial installation, be sure to check the operation by filling the sump with

water and observing the pump operation through several full cycles.

• In instances where the discharge line is exposed to freezing temperatures, the pipe

must be sloped downward so any remaining water will drain out. Failure to do so will

prevent water from exiting the sump and damage the pump if the line freezes.

Installation Instructions

Prior to Installation

1. Visually inspect your pump. Products may be damaged during shipping. If the

product has been damaged, contact your place of purchase or Glentronics, Inc.

before installation.

2. Thoroughly read the instructions provided to learn specific details regarding

installation and use. This manual should be retained for future reference.

Installing the Pump

1. Use a pit that conforms to all local codes

and is large enough to accommodate the

pump and float switch. Larger sump pits

are preferred, since they will extend the

discharge cycle and reduce the number of

times the pump turns on.

2. Clean the pit of all debris. The pump’s

strainer must be kept clear.

3. The pump should not be set directly onto a

clay, earthen, or sand base. Install bricks

or blocks under the pump to provide a

solid base.

4. The pump should be level.

5. Install discharge plumbing according to

local, regional and state codes. Rigid PVC

pipe is recommended.

6. An in-line check valve is recommended to

prevent back-flow. This check valve is

mandatory when sharing a discharge line

with another pump (i.e. a back-up pump or

a second primary pump).

(a) When a check valve is used, a 3/16”

(4.7 mm) air bleed hole must be drilled

in the PVC pipe above the pump. Drill

the hole at a 45º angle toward the bottom of the sump to avoid splashing water

outside the sump pit. Make sure the hole is above the water line, and below the

check valve. If a hole is not drilled above the pump, an air lock may prevent the

pump from operating.

7. Install a gate valve or ball valve if required by any codes.

8. The horizontal discharge pipe must be positioned in a downward slope so any

remaining water will drain away. Failure to do this will prevent water from exiting

the pit and damage the pump if the line freezes.

9. If you are replacing an old sump pump:

(a) Unplug the pump from the outlet.

(b) Loosen the check valve or rubber union by unscrewing the

bottom hose clamp. (If the existing system is installed

without a check valve or rubber union, saw the pipe apart

above the sump pit.)

the pipe and adapter.

(d) If the adapter fits into the new

pump, screw the pipe into the

pump. If not, cut a piece of rigid

PVC pipe and connect it to the

new adapter by cleaning and

cementing the two pieces

together. (Follow the instructions

on the PVC cleaner and cement.)

(e) Lower the pump into the sump by the handle.

(f) Connect the pipe on the pump to the existing discharge pipe with a rubber union

or check valve and tighten the hose clamps securely.

10. A pit cover is recommended for all installations as a safety measure and to help

prevent debris from falling into the pit. Be sure protect the cords from damage

when installing a pit cover.

Installing the Dual Float Switch

The Pro Series Dual Float Switch is easy to install by

using the enclosed metal hose clamp.

1. Hold the float switch to the discharge pipe so the

cage is below the bracket.

2. Secure the float to the pipe with the enclosed hose

clamp, but do not completely tighten the clamp at

this time.

3. Position the float switch to a level where the

bottom of the float cage is no lower than 50% of

the maximum height of the pump. To avoid debris

pouring into the float, it should be positioned on

the side of the discharge pipe opposite the drain tile.

Note: It is important to mount the float below the drain tile that empties into the pit.

Mounting it above the drain tile would allow water to fill the drain tile before the pump

is activated to pump out the water.

4. Once the float switch is in the desired position, tighten the clamp.

Installing the Vertical Float Switch

The vertical float switch contains a single large float.

Water will lift the float to the top of the lift rod which

will raise the lift rod and activate the pump. As the

pump evacuates the water from the pit the float will

drop, lowering the lift rod and turning off the pump.

Note: The vertical float switch must be moving

freely at all times. Make sure the float switch does

not come into contact with other pumps, wires,

pipe or any other object that may be in the sump

pit. The float switch must not come into contact

with the sump pit floor or wall. If the float switch

does not move freely the pump will not activate.

1. Fully open the metal hose clamp and insert it through the slots in the mounting

bracket of the float switch.

2. Place the hose clamp over the discharge pipe so that the gripping tabs are against

the pipe and select the desired activation level of the pump.

3. (a) When using the vertical float switch with either the Enhanced or Deluxe

Controller (Models VSC1.5 or VSC2), there are two rubber stoppers on the float switch

rod. Do not remove or alter their position as it will disrupt the timing of the

controller and how long the pump runs. (b) When using the vertical float switch

without a controller (Model VS), the pumping range can be adjusted by moving the

float stop up or down the lift rod. Note: It is important to mount the float so that the

activation level is below the drain tile that empties into the pit. Mounting it above the

drain tile would allow water to fill the drain tile before the pump is activated to pump

out the water.

4. To avoid debris from pouring onto the float, it should be positioned on the side of

the discharge pipe opposite the drain tile.

5. Once the float switch is in the desired position, securely tighten the hose clamp.

Note: The cable from the switch must remain outside the hose clamp.

Installing the Tether Float Switch

The tether float contains a single float connected to a flexible tether. Water will raise

the float to activate the pump. As the pump evacuates the water from the pit the float

will fall and turn off the pump. Note: The tether float switch must be moving freely

at all times. Make sure the float switch does not come into contact with other

pumps, wires, pipe or any other object that may be in the sump pit. The float

switch must not come into contact with the sump pit floor or wall. If the float

switch does not move freely the pump will not activate.

1. Locate the desired activation point. Note: It is important to mount the float so that

the activation level is below the drain tile that empties into the pit. Mounting it above

the drain tile would allow water to fill the drain tile before the pump is activated to

pump out the water.

2. Secure the float to the pipe with the enclosed hose

clamp and bracket. Be sure the bracket is positioned

as shown. Do not overtighten the hose clamp.

Overtightening may cause damage to the mounting

bracket.

3. To avoid debris from pouring onto the float, it should

be positioned on the side of the discharge pipe

opposite the drain tile. Note: DO NOT adjust the tether length to less than 4” as this

can cause excessive stress on the cable or prevent the switch from operating.

! WARNING

This installation must be in accordance with the National

Electric Code and all applicable local codes and ordinances.

NOTICES

Connecting the Pump and Controller

Dual Float Controller

Plug the control box into a properly grounded,

3-prong receptacle, then insert the pump plug into

the receptacle on the control box.

For a neater installation, secure the power cord and

the float switch cord to the discharge pipe with

wire ties or hose clamps. Keep the cords separated

from each other on opposite sides of the pipe.

Enhanced Controller

1. Mount the controller to the wall through the 2

holes on the cabinet using proper mounting

hardware for the application. The controller

should be mounted at least 4’ from the floor and

1’ from the outlet.

2. Check to ensure the float switch is connected to

the controller. The float switch wire of the

Enhanced Controller includes a connector that

can be separated from the controller when the

wire needs to be threaded through small

openings. When used with the Enhanced

Controller, the dual float switch has a safety

locking pin. This pin will prevent the float switch from accidently being

disconnected from the controller. Check to ensure the safety locking pin is inserted

through the connector.

3. Plug the control box into a properly grounded, 3-prong receptacle. Then, plug the

pump into the receptacle on the control box. Do not use an extension cord.

4. Using a flathead screwdriver, adjust the dial on the front of the controller to select

the number of seconds that the pump will run after the float drops. The dial can be

adjusted from 5-45 seconds. The manufacturer default is about 10 seconds.

Deluxe Controller

1. Mount the controller to the wall through the 2 holes on the cabinet using the proper

mounting hardware for the application. The controller should be mounted at least 4’

from the floor and within 2’ of the outlet.

2. Check to ensure the float switch is connected to the controller. The float switch wire

of the Deluxe Controller includes a connector that can be separated from the

controller when the wire needs to be threaded through small openings. When used

with the Deluxe Controller, the dual float switch has a safety locking pin. This pin

will prevent the float switch from accidently being disconnected from the controller.

Check to ensure the safety locking pin is inserted through the connector.

3. Open the plastic door on the top of the Deluxe Controller and using a flat head

screwdriver adjust the dial to select the number of seconds that the pump will run

after the float drops. The timer can be adjusted from 5-45 seconds. The manufacturer

default is about 10 seconds. Install a 9V alkaline battery and replace the plastic door.

4. Plug the control box into a properly grounded, 3-prong receptacle. Then, plug the

pump into the receptacle on the control box. Do not use an extension cord.

5. Make sure the Power Failure Alarm slide switch is in the ON position.

Connecting to a Security System (Deluxe Controller Only)

The Deluxe Controller includes a terminal on the right side of the control box to connect

to a security system or other alarm devices. There are (3) three positions for wire

connections on this terminal: N.O. – normally open, N.C. – normally closed, and

Common.

1. Check your security system to determine whether an open (no contact) or closed

(making contact) connection is needed to activate the alarm.

2. The security system will provide (2) two connection terminals to extend wires to the

control terminal. Strip two wires 1/4” each. Connect either wire to the common

terminal. To secure the wire into the terminal, insert the exposed wire into the hole

on the side of the terminal next to the screw marked common. Turn the screw a few

turns to lock-in the wire.

3. If the security system requires a closing of a contact to activate the alarm, secure

the other wire into the terminal hole labeled N.O. (normally open). If the security

system requires an opening of a contact, secure the wire into the terminal hole

labeled N.C. (normally closed).

Connecting the Pump and Float Switch (Models VS and TS – No Controller)

1. Plug the float switch cord into a properly grounded 3-prong receptacle. Then, plug

the pump into the receptacle on the float switch cord. Do not use an extension cord.

Completing the Installation (all models)

1. After the initial installation, be sure to check the pump operation by filling the sump

with water and observing the pump through several full cycles. When using the

Enhanced or Deluxe Controllers, the pump should run for 10 seconds after the lower

float drops. Note: When the pump activates, it should have a “normal pumping”

sound. Any abnormal sound, vibration, or lack of output is the signal of a problem.

Stop the pump and refer to the troubleshooting guide. The vertical and tether float

switch must be moving freely at all times. Make sure the float switch does not

come into contact with other pumps, wires, pipe or any other object that may be

in the sump pit. The float switch must not come into contact with the sump pit

floor or wall. If the float switch does not move freely the pump will not activate.

2. Replace the pit cover making sure not to pinch or crimp the pump wire with the

cover. The pit cover either has a ‘hole punch’ that will allow the cord to be passed

through or one can be drilled in the cover.

Product Operation

Dual Float Switch

The dual float switch contains two large floating rings enclosed within a protective cage.

Water will lift the bottom float by a 1⁄4”, which will activate the pump. If for any

reason the lower float does not activate the pump, the water will rise and activate the

second switch. As the pump evacuates the water from the pit the floats will drop. The

pump will run for an additional 10 seconds to extend the cycle after the lower float

drops. When using the Dual Float Switch with the Enhanced or Deluxe controller, the

float switch wire will include a connector that can be separated from the controller when

the wire needs to be threaded through small openings. The float switch connector has a

safety locking pin. This pin will prevent the float switch from accidentally being

disconnected from the controller. To remove the pin, push the pointed end of the pin

into the float connector and pull it out from the other end. The float switch wire can

now be disconnected. Make sure to reinstall the pin after the float switch is reconnected.

Note: When mounting the float switch, position the bottom of the cage at the height you

want the pump to activate.

Vertical Float Switch with Enhanced or Deluxe Controllers

The vertical float switch contains a single large float. Water will lift the float by a 1⁄2”,

which will activate the pump. As the pump evacuates the water from the pit, the float

will drop. The pump will run for an additional 10 seconds to evacuate the pit completely

after the float drops. Note: There are two rubber stoppers on the float switch rod. Do not

remove or alter their position as it will disrupt the timing of the controller and how long

the pump runs. Note: When mounting the float switch, position the bottom of the float at

the height you want the pump to activate.

Tether Float Switch with Enhanced or Deluxe Controllers

The tether float contains a single float connected to a flexible tether. Water will raise

the float to activate the pump. As the pump evacuates the water from the pit the float

will fall and the pump will run for an additional ten seconds to empty the pit. Note: The

tether float switch must be moving freely at all times. If the float switch does not move

freely the pump will not activate.

Dual Float Controller

The Dual Float Controller will activate the pump when either float is lifted, and then

shuts off automatically 10 seconds after the float drops. Plug the pump cord into the

piggyback switch on the control unit.

Enhanced Controller

The Enhanced Controller features a dial to adjust the number of seconds that the pump

will run after the float drops. The dial can be adjusted from 5-45 seconds. The

manufacturer default is about 10 seconds. The LED on the front of controller will signal

the unit is receiving power. The controller will also run the pump once a week for

approximately four (4) seconds. This test will exercise the pump and help ensure the

pump is working properly.

Deluxe Controller

The Deluxe Controller features a series of

warnings (audible and visual) that pinpoint

potential problems with the pump, switch and

power conditions. The controller will sound an

alarm when power has been interrupted, when

the pump has run for more than 10 minutes

continuously, or when the 9V battery is low. The

9V battery (sold separately) runs the controller

during a power outage, allowing it to sound an

alarm if the circuit breaker trips, the controller is

not plugged in securely, or the home’s power is

interrupted. Note: The 9V battery will only power

the controller, not the pump. The Deluxe

Controller is equipped with a USB data port. The purpose of this port is to allow

communication with the Pro Series Connect Modules. The Pro Series Connect Modules are

separately sold accessories that will allow the user to stay connected and receive remote

notifications of potential problems and needed maintenance while away from home. The

Deluxe Controller has a dial (located in the battery compartment) to adjust the number

of seconds that the pump will run after the float drops. The Deluxe Controller will also

run the pump once a week for approximately four (4) seconds. This test will exercise the

pump and help ensure the pump is working properly.

Understanding the Warnings & Alarms - Deluxe Controllers

AC power is out

There are several causes for power failure. The most common causes are a power outage

by the electric company or a tripped circuit breaker. Although the deluxe controller can

not run the pump, it will sound an alarm indicating the loss of power. This will allow

the homeowner to address the problem.

If this warning light and alarm are on, the control box is not receiving AC power for one

of many reasons:

1. The control box is not plugged in

2. The power to the house is out

3. The circuit breaker to that outlet has been tripped

4. The ground fault interrupter on that outlet has been tripped

5. A power brownout is taking place

Power Failure Alarm slide switch

When the controller is not receiving AC power, the monitoring features and the audible

alarms are powered by the 9-volt battery. This type of battery will power the controller

for many hours, but not indefinitely. Once the source of the AC power alarm is

determined, it is suggested that the Power Failure Alarm slide switch be turned to the

OFF position until the power is restored. This will preserve the battery and silence the

alarm. When AC power is restored, slide this switch back to the ON position. Note: If

the AC power is restored and the slide switch is in the OFF position, the alarm and light for

the 9-volt battery warning will activate, even if the battery is good. This is a reminder to

reset the alarm. Slide the switch to the ON position. If the battery is good, the light will

go out. If the alarm continues to sound, replace the battery.

The system is operating

This light should be ON and flashing at all times. It is included to indicate that the

system is monitoring the sump conditions. This light will not illuminate when:

1. The power is out and the Power Failure Alarm slide switch is in the OFF position

2. The power is out and the 9V battery is discharged

3. The controller is not functioning. Contact the Glentronics service department

The 9-volt battery low or slide switch is OFF

1. The 9-volt battery located in the top of the control box is coming to the end of its

useful life. Replace it with a new 9-volt alkaline battery.

2. The Power Failure Alarm switch is in the OFF position. It must be in the ON position

at all times, except when silencing an actual power failure condition.

Pump or float problem

This key feature monitors the time that the float switch is up continuously or in the

activated position. It is unusual for a pump run for 10 or more minutes continuously.

This can occur for many different reasons. Either the float is stuck in the up position,

there is a mechanical problem with the pump, or there is a problem with the plumbing

connections. Please refer to the Troubleshooting Guide on page 5.

High water alarm (optional feature*)

When water reaches the optional water sensor, it will activate the warning light, audible

alarm, and remote terminal. The activation of the water sensor could indicate that there

is a failure of the main pump or plumbing problem. Please refer to the Troubleshooting

Guide on page 5.

*This feature requires the additional purchase of the water sensor (Model PS-WS).

Accessories for the Deluxe Controller –

Connect Modules and High Water Alarm

Connect Modules - WiFi Module – Home Automation Module

(Requires purchase of PS-WiFi or PS-HZM)

The Deluxe Controller is equipped with a USB data port. The purpose of this port is to

allow communication with the Pro Series Connect Modules. The Pro Series Connect

Modules are separately sold accessories that will allow the user to stay connected and

receive remote notifications of potential problems and needed maintenance while away

from home.

High Water Alarm - Accessory for the Deluxe Controller

(Requires the additional purchase of Model PS-WS)

Water Sensor

The water sensor is designed to warn you of a potential flood. If you are installing it in

the sump pit, it must to be installed between the basement floor and the primary float

switch. If there is a failure with either the main pump or the plumbing system, the water

level will rise past the primary float switch and activate the water sensor. When the

water sensor is activated, it will trigger a warning light, an audible alarm, and the

remote terminal on the controller. This water sensor is only designed to give you a

warning of a potential problem; it will not activate the primary pump.

Maintenance Check List

Maintenance should be performed 1-2 times per year.

1. Remove all debris from the bottom of the pit and make sure the

pump’s strainer is clear of debris.

2. Remove all debris floating in the water.

3. Remove all debris from the float switch and float switch cage.

4. Fill the pit with water. Make sure pump turns on at the intended level.

5. While the pump is running, make sure pump is evacuating water at a good pace.

6. While the pump is running, make sure a stream of water is escaping from the air

bleed hole. If not, clear the hole of any deposits or debris.

Backup Installation

When the power goes out, the

Pro Series AC sump pump will not

operate. For protection during a

power outage, a Pro Series battery

backup system should be installed.

There are three systems with

matching batteries that will

provide protection. The

illustration at right is an example

of a typical battery backup

installation.