GMN Iridium GO! User manual

GMN Iridium GO! User Guide
GMN makes your Iridium GO! easy to use with standard +1 US numbers
removing the need for complex dialling codes. This guide will help you quickly and
easily start using your GMN Iridium GO! service.
GMN Iridium GO! Rate Plans
The Iridium GO! can be connected on the regular GMN Iridium rate plans or the
GMN Iridium GO! Unlimited Data Plan.
Before using your Iridium GO! please refer to the Iridium GO! User Manual
provided.
Helpful hints on using your Iridium GO! on GMN’s Unique Network
Please ensure:
1) The SIM is installed, the battery is charged.
2) The Iridium GO! is outside with the swivel antenna raised to the upright
position so it has a clear view of the sky.
3) The Iridium GO! applications are downloaded and installed on your smart
phone.
4) Iridium GO! is paired with your smart phone using Wi-Fi settings.
5) SOS Emergency settings and GMN voicemail number are configured
as below.
Emergency SOS Button Settings
Iridium GO! is equipped with GPS, a dedicated SOS button which is under the
SOS cover on the side of the Iridium GO! and a SOS icon on the Iridium GO!
Application. You may choose what happens when the SOS button is pressed or
activated on the Iridium GO! Application:
1) You may choose your own personal recipients to receive text messages and/or
calls when you press the SOS button (for example a family member or co-worker)
OR;
2) You may choose to access the global emergency support services of the
GEOS Alliance International Emergency Response Centre operated by Travel
Safety Group Limited. The GEOS Alliance services are provided by Iridium at no
additional cost – before you can access these services you must register at
https://my-geos.com/registration
Full instructions on SOS settings are available in the Iridium GO! User Manual.

Voicemail
GMN provides a voicemail service so you never miss a call. Iridium GO! is
pre-programmed with ‘[phone]’ and needs to be configured to the GMN
Voicemail number.
Go to Iridium GO! Application, select Settings > Call > Voicemail number > enter
[phone] and select Save. You can call this number from your Iridium GO! to
setup your voicemail and retrieve your voicemail messages.
How to make GMN Satellite phone calls and/or send SMS messages:
National Calls & Mobile Calls
To make a standard national call within the United States simply enter +1 <area
code> <phone number>. For example, to call the 302-260-8378 GMN Test
Number, simply dial [phone].
International Calls
To make an international call simply enter the number in the format + <country
code> <area code> <phone number>. Remember, if the area code has a leading
0 then you must omit that when you enter the number – for example to call the
number 09 XXX XXXX in Auckland, New Zealand dial +649XXXXXXX or to call the
number 04 XXX XXXXX in Australia dial +614XXXXXXXX.
Using your GMN Iridium service outside the United States
If you are using your GMN Iridium service outside the US and you are dialling a
number local to the country you are in, you must dial the number in International
format. For example if you are in New Zealand and you want to dial the number 09
XXX XXXX in Auckland, New Zealand you must dial +649XXXXXXX.
Storing Numbers
We recommend you store the contact numbers in your phone in the international
dialling format, so that you don’t experience difficulties when you use your
Iridium GO! That way you will be able to dial the number successfully wherever
you are calling.

If you require further assistance please contact
GMN Customer Care on [phone]
SMS Text Messages
You can send SMS text messages from your satellite Iridium GO! to standard
mobile numbers in the United States and overseas. To send a text message
always enter the mobile number in the international format, for example a US
number would be in the format +1XXXXXXXXXX, an Australian mobile would be in
the format +614XXXXXXXX and a New Zealand mobile number would be in the
format +642XXXXXXXX.
SMS Service Centre Number
The correct SMS service centre number must be stored in your Iridium GO! in
order to send SMS text messages successfully. This number is stored in your GMN
SIM and will normally transfer to the Iridium GO! automatically when the SIM is
installed. If you are unable to send SMS text messages please check the SMS
service centre number – select Settings >Message> Service center>
[phone] and select Save. If the correct number is not displayed you can edit
the number by tapping on the number, deleting the old number, entering the correct
number and selecting ‘OK’. If the correct number is displayed and you are still
unable to send SMS text messages please call GMN Customer Care
[phone].
GPS Essentials
Iridium GO! GPS features include sending Quick GPS and Tracking text messages
or emails to your chosen recipients. Each GPS and Tracking message and email
will be charged at SMS text messaging rate. Full instructions on the Quick GPS
and Tracking setting of Iridium GO! are available in the Iridium GO! User Manual.
Using your GMN Iridium GO! for data connection:
Direct Internet Data
You can use your Iridium GO! to connect to specific Iridium GO! supported Apps
such as XGate.
Iridium Direct Internet is much slower than normal internet services and GMN does
not recommend using Iridium GO! for general internet use.

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