Hamilton Manufacturing Corporation Gold Line Quick start guide

Document #101-0086 1 5/22/07
Gold Line®ACW Parking
Operational Manual

Document #101-0086 2 5/22/07
TABLE OF CONTENTS
I. INTRODUCTION.................................................................................................... 7
II. INSTALLATION .................................................................................................... 8
MECHANICAL INSTALLATION ............................................................................................. 8
Unpacking................................................................................................................................. 8
Positioning ................................................................................................................................ 8
Mounting .................................................................................................................................. 9
Running Conduit ...................................................................................................................... 9
Figure 2-1 Mounting Details.......................................................................................... 10
ELECTRICAL INSTALLATION ............................................................................................. 11
Pulling Wires .......................................................................................................................... 11
Wire Terminations .................................................................................................................. 11
Additional Wire Terminations For Use With The Credit Card System .................................. 12
Setting Cycle Synchronization Switch ................................................................................... 12
General Test ............................................................................................................................ 12
Figure 2-2 Relay Panel ................................................................................................. 13
III. OPERATION....................................................................................................... 14
NORMAL OPERATION ........................................................................................................... 14
AUXILLARY STATUS RELAYS ............................................................................................. 14
DISTRIBUTION PANEL .......................................................................................................... 15
Figure 3-1 Distribution Panel......................................................................................... 16
Figure 3-2 Left Side View.............................................................................................. 17
Figure 3-3 Rear View .................................................................................................... 17
ENVIRONMENTAL CONTROLLER ..................................................................................... 17
IV. AUDITS ................................................................................................................ 18
Inventory and Total Deposits.................................................................................................. 18
Inventory and Total Vending .................................................................................................. 18
Inventory and Total Overpaid................................................................................................. 18
Audit and Total Vault Count ................................................................................................... 19
Clear Resettable Inventories................................................................................................... 19
CONFIGURATION REPORT .................................................................................................. 19
Event....................................................................................................................................... 19
Programed Proceed Prompts .................................................................................................. 19
Custom Proceed Prompts........................................................................................................ 19
Programed Welcome Prompts ................................................................................................ 19
Custom Welcome Prompts...................................................................................................... 20
Programmed Closed Prompts ................................................................................................. 20
Custom Closed Prompts ......................................................................................................... 20
Custom External Display Message......................................................................................... 20
AUDIT REPORT........................................................................................................................ 20
Event....................................................................................................................................... 20

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Cashier Data Sales-Resettable................................................................................................ 20
Cashier Data Sales-Perpetual ................................................................................................. 20
Transaction Summary.............................................................................................................20
Reconciliation Of Current Cash ............................................................................................. 20
V. PROGRAMMABLE OPTIONS .......................................................................... 21
Token Coin Mode ................................................................................................................... 21
Token Coin Value ................................................................................................................... 21
Tokenote® Mode .................................................................................................................... 21
Tokenote® Value .................................................................................................................... 21
Coupon Discounts .................................................................................................................. 21
Set Fee Mode .......................................................................................................................... 22
Set Fees................................................................................................................................... 22
Set Lost Ticket Fee ................................................................................................................. 22
Proceed Prompts ..................................................................................................................... 23
Welcome Prompts ................................................................................................................... 23
Closed Prompts....................................................................................................................... 23
Ext Display Messages............................................................................................................. 24
Set Date & Time ..................................................................................................................... 24
Set Empty Mode ..................................................................................................................... 24
Set Hopper Contents............................................................................................................... 25
Set Pay Default ....................................................................................................................... 25
Set Refund Enable .................................................................................................................. 25
Receipt Headers...................................................................................................................... 25
Set Receipt Mode ................................................................................................................... 25
Set Printer Model.................................................................................................................... 25
Set Unit Number..................................................................................................................... 25
Set Welcome Delay................................................................................................................. 25
Vend Duration......................................................................................................................... 25
Set Proceed Time .................................................................................................................... 26
VI. PROGRAMMING .............................................................................................. 27
INVENTORY DEPOSITS? .................................................................................................... 28
INVENTORY VENDING? .................................................................................................... 28
INVENTORY OVERPAID?................................................................................................... 28
AUDIT VAULT COUNT?...................................................................................................... 29
To clear all the resettable inventory categories: ..................................................................... 29
Clearing Inventories: .............................................................................................................. 29
PRINT CONFIGURATION REPORT? ................................................................................. 31
PRINTAUDIT REPORT?...................................................................................................... 31
TOKEN COIN MODE? ......................................................................................................... 32
TOKEN COIN VALUE? ........................................................................................................ 32
TOKENOTE MODE? ............................................................................................................ 32
TOKENOTE VALUE? ........................................................................................................... 32
COUPON DISCOUNTS?....................................................................................................... 32
SET FEE MODE? .................................................................................................................. 33
SET FEES? ............................................................................................................................. 33
SET LOST TICKET FEE? ..................................................................................................... 34

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PROCEED PROMPTS? ......................................................................................................... 34
WELCOME PROMPTS? ....................................................................................................... 35
CLOSED PROMPTS ............................................................................................................. 36
EXT DISPLAY MSGS? ......................................................................................................... 36
SET DATE & TIME? ............................................................................................................. 37
SET EMPTY MODE? ............................................................................................................ 37
SET HOPPER CONTENTS? ................................................................................................. 38
SET PAY DEFAULT?............................................................................................................. 38
SET REFUND ENABLE?...................................................................................................... 38
RECEIPT HEADERS?........................................................................................................... 38
SET RECEIPT MODE? ......................................................................................................... 39
SET UNIT NUMBER?........................................................................................................... 39
SET WELCOME DELAY? .................................................................................................... 40
VEND DURATION? .............................................................................................................. 40
SET PROCEED TIME? ......................................................................................................... 40
TOTAL DEPOSITS? .............................................................................................................. 40
TOTAL VENDING?............................................................................................................... 40
TOTAL OVERPAID? ............................................................................................................. 41
TOTAL VAULT COUNT?...................................................................................................... 41
VII. MAINTENANCE............................................................................................... 42
MONTHLY MAINTENANCE.................................................................................................. 42
Hopper .................................................................................................................................... 42
Validator ................................................................................................................................. 42
Stacker .................................................................................................................................... 42
ANNUAL MAINTENANCE...................................................................................................... 42
Hamilton Validators ................................................................................................................ 42
Hamilton Stackers................................................................................................................... 42
VIII. ERROR CODES .............................................................................................. 43
ERROR CODES ......................................................................................................................... 43
$5 Input Stuck......................................................................................................................... 43
$1 Input Stuck......................................................................................................................... 43
25¢ Input Stuck....................................................................................................................... 44
Token Input Stuck................................................................................................................... 44
Drop Switch Stuck.................................................................................................................. 44
Unexpected Coin Drop ........................................................................................................... 44
Hopper Coasting Error ...........................................................................................................44
Hopper Time-out .................................................................................................................... 44
Stacker Time-out..................................................................................................................... 44
Multiple Power Int.................................................................................................................. 44
Memory Data Altered!............................................................................................................44
Hopper Empty......................................................................................................................... 45
Release Button........................................................................................................................ 45
IX. TROUBLESHOOTING...................................................................................... 46
Money Acceptance ................................................................................................. 46
Money Acceptance (Continued) ............................................................................. 47

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APPENDICES
Money Acceptance (Continued) ............................................................................. 48
Hopper .................................................................................................................... 49
Display.................................................................................................................... 50
X. PARTS.................................................................................................................... 51
Interchanging Validators ........................................................................................................... 52
XI. OPTIONAL RECEIPT PRINTER .................................................................... 53
Safety Precautions ...................................................................................................................... 53
Inserting Paper ........................................................................................................................... 53
Loading Paper......................................................................................................................... 53
Clearing a Paper Jam in the Autocutter .................................................................... 54
Figure 11-6................................................................................................................................... 55
Head Cleaning Precautions and Procedure ............................................................................. 55
Cleaning Precautions .............................................................................................................. 55
Cleaning Procedure: ............................................................................................................... 55
Figure 11-7.................................................................................................................... 55
THERMALPAPER SPECIFICATIONS ................................................................................. 56
XII. EIC COMMUNICATION PANEL .................................................................. 57
Figure 12-1 EIC Left Side View..................................................................................... 57
Figure 12-2 EIC Front View........................................................................................... 58
XIII. TOKENOTES®................................................................................................ 59
Programming One or More Tokenotes® with the Same Value .............................................. 59
Programming Two Or More Tokenotes® With Different Values ........................................... 61
Voiding Tokenotes® ...................................................................................................................
63
Appendix A............................................................................................................. 69
Default Settings ...................................................................................................... 69
Appendix B............................................................................................................. 70
Welcome Messages................................................................................................. 70
Appendix C............................................................................................................. 70
Proceed Prompts..................................................................................................... 70
Appendix D ............................................................................................................ 70
Closed Prompts....................................................................................................... 70

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ABOUT THIS MANUAL
PLEASE READ THIS MANUAL CAREFULLY PRIOR
TO INSTALLING THIS UNIT. A complete
understanding of the operation of this unit is
essential for a successful installation.
Refer to the Table of Contents for easy
navigation through this manual.
This manual was designed to introduce the Gold Line® Parking Autocashier and to provide general
information about operation, installation and maintenance. This manual will enable the operator to
program the GL-ACW-P, perform audits, detect error codes and perform basic troubleshooting proce-
dures. Also included are pre-programmed factory settings, Item Names and Welcome Messages, as
well as a Tokenote® Training Guide for use with the optional Tokenotes®. Basic information is pro-
vided for the hopper, stacker and validator. However, if additional information is needed for these
components, refer to the appropriate manual. To obtain assistance from the manufacturer, please call
[phone] or [phone]. Or contact Hamilton Mfg. online @ http:\\www.hamiltonmfg.com.
When calling for assistance, it is important to have serial numbers readily available. Please record
these numbers in the spaces provided.
GL-ACW-P MODEL & SERIAL #
CONTROLLER MODEL & SERIAL #
HOPPER MODEL & SERIAL #
STACKER MODEL & SERIAL #
VALIDATOR MODEL & SERIAL #
LOCK/KEY #
EIC SERIAL # (OPTIONAL)
Please complete the warranty card, which was included with your machine, and return it to the manu-
facturer.

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I. INTRODUCTION
The many benefits offered by the GL-ACW-P automated car wash system include:
♦Reduced personnel, and thus lower payroll.
♦Increased security by eliminating the “silent partner” employee theft problem.
♦Increased operating time as a result of a tireless customer interface that is capable of
working 24 hours per day.
The following is a list of features for the GL-ACW-P:
♦A large, bright character display that welcomes customers and guides them through
their transactions.
♦It allows customers to pay for one of nine possible parking programs, returning
change if necessary.
♦The GL-ACW-P is capable of accepting Hamilton Tokenotes®. Tokenotes® are paper
tokens that are inserted into the Hamilton HVX, XE or STAValidator like dollar bills
and used as credit towards the desired parking selection.
♦Voice prompts to walk customers through the transaction process.
♦An Out of Service Relay used to signal an auto-dialing modem to contact the owner if
the unit shuts down. (Only the signaling relay is provided. The auto-dialer is not
included.)
♦An environmental control unit to help protect against the elements.
♦Newly designed Relay Panel that includes a Ground Fault Circuit Interrupter.
♦Universal harnessing and door for ease of adding options.
The following optional equipment is available for use with the GL-ACW-P:
♦An External Display featuring a 3" x 18" display area. The External Display is used
to display customized messages and to guide customers through transactions by
displaying instructions in a large, bold fashion.
♦Preformed bases that place the GL-ACW-P at the factory recommended height for
various mounting situations.
♦A Lighted Hood, which is recommended if the ACW is mounted on a base.
♦A hand-held printer used to receive a hard copy of all the audit information collected
by the GL-ACW-P.
♦A receipt printer to offer customers a hard copy of their transaction. This can also be
used to print an audit or configuration report.
♦A credit card acceptance system that gives the capability of accepting all major credit
cards.
♦A variety of bill acceptors. Choose from the Hamilton STA or XE or a Coinco® or
Mars® Validator. Tokenote® acceptance is available in the Hamilton STA or XE
Validators only.

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II. INSTALLATION
NOTE: It is very important to read and understand all of these instructions before
attempting installation. Hamilton will not be responsible for injury due
to improper installation.
The installation process contains two distinct operations, Mechanical Installation, and Electrical
Installation
MECHANICAL INSTALLATION
Unpacking
There are a number of points to keep in mind while unpacking your GL-ACW-P. These items will make
the installation and continued operation of your machine run smoother. These tips are listed below.
Be sure to save your keys
The keys and lock inserts are placed inside a small cloth bag, then packaged in a cushioned envelope
and attached to the outside of the machine. When removing the shrink-wrap, be sure to locate the bag
containing the keys and set it aside so it does not get thrown away. MAKEAPERMANENT RECORD
OF THE NUMBERS ON YOUR KEYS IN CASE A KEY IS LOST AND MUST BE REORDERED.
Remove the packing strap from the hopper
The hopper comes shipped with a packing strap secured around it to minimize the vibrations caused by
shipping. If this strap is not removed, the hopper will not tip out for easy filling. The strap may be cut
off with a pair of wire cutters or sturdy scissors. Cardboard is placed around the edges of the hopper to
protect it during shipping. After removing the strap, be sure to remove the cardboard as well.
Remove all packing debris from the hopper
During unpacking, ensure that debris does not fall into the hopper bowl. If this material is not removed,
the hopper could jam. With the power completely disconnected, remove all loose material inside the
hopper bowl.
Fill hopper with coins
Before powering up the machine for the first time, it is recommended that the hopper be filled with
coins. In order for the hopper to dispense coins, there must be enough coins in the hopper bowl to touch
the two sensing plates located at the bottom of the bowl. Otherwise, the hopper will register as empty.
Positioning
There are no set guidelines for the placement of the GL-ACW-P. However, it is recommended that the
machine is positioned far enough away from the wash entrance to minimize the amount of overspray
that may get into the GL-ACW-P.Also, there is a typical height, from the pavement to the bottom of the
cabinet, of approximately 26".

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Mounting
It is recommended that the GL-ACW-P be mounted in a permanent enclosure. Safety is a primary
concern, so the equipment must be securely mounted. Hamilton recommends using one of the follow-
ing methods:
•The first method is to construct a small brick or concrete kiosk that will house the
Autocashier. Figure 2-1 gives the GL-ACW-P mounting hole locations. Have your engineer
or contractor recommend construction suitable for strength and stability.
•The other method involves mounting the GL-ACW-P on an optional ACW Base described in
the INTRODUCTION section. In this situation, the base is secured to the pavement and the
GL-ACW-P is secured to the base. Fasteners to be used should be recommended by your
engineer as to strength and suitability. If this method is chosen, it is strongly recommended
that the optional ACW Lighted Hood be installed. This addition serves to better insulate the
GL-ACW-P from harsh environmental conditions as well as offering an attractive lighted top.
Contact Hamilton Mfg. for installation instructions for the ACW Lighted Hood.
Running Conduit
Typical electrical code requires low and high voltage wiring to be run in separate conduits. Because of
this, the GL-ACW-P has one ½" conduit holes in the bottom of the cabinet. These bottom holes are
matched with identical holes in any of the optional ACW Bases offered by Hamilton Mfg.
NOTE:At least one bottom hole must remain unused at all times.
•Conduit carrying high voltage 120VAC power lines, as well as any signal lines containing
120VAC, should be connected to the bottom left conduit hole, as viewed from the front of the
machine.
•Conduit carrying lines with 24VAC, 24VDC, 12VAC or 12VDC signals should be connected
to the bottom right conduit hole, as viewed from the front of the machine.
•If any external communication lines (telephone, POS etc.) are used, they should be run
through seperate conduit.

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Figure 2-1 Mounting Details
12 5/8
6
Ø1 1/4 KNOCKOUT FOR COMMUNICATION CABLE
27 1/2
11
19 13/16
19 1/41 1/4
16
8 3/8
1 7/8
1 1/4 19 1/4
21 3/4
7 15/16 2 1/16
1 1/4 7 1/8
11 7/8
2 5/8
Ø9/16 MOUNTING HOLE 4 PLCS
Ø1 1/4 HOLE 2 PLCS
2 1/167 15/16 Ø1 1/8
KNOCKOUTS 3 PLCS **NOT IN BRUSHED CABINET**
Ø1/2 KNOCKOUTS 4 PLCS **NOT IN BRUSHED CABINET**
**1" MOUNTING FLANGES ARE NOT ON BRUSHED CABINET**