Hamkot HE008A User manual
Overview
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Host Interface: USB 3.0 Male Type-A Connector
Model HE008A
1x USB 3.0 (input)
1x VGA Male (output)
Built-in chips Fresco Logic FL2000
Power supply USB bus powered
Windows 10/8.1/8/7 (32/64 bit)
Mac OS
- High Sierra (10.14.2-latest)
- High Sierra (10.13.4-10.14.1) Clone Mode Only
- High Sierra (10.13-10.13.3)Sierra (10.12)
- El Capitan (10.11) No Mirror Mode?
Video resolutions Up to 1080P(1920x1080)@60 Hz
Audio NO Audio Support: Audio must be transmitted separately
Material ABS + PVC cable
Color Black
Supported Operating Systems
(NOT SUPPORT ARM PROCESSOR)
Connectors:
Video Output: VGA Male Connector
Made in China
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2. Connect the USB end to your computer's USB 3.0 port.
Waing a few seconds, your PC will automacally detect the
second monitor and display your PC's desktop screen.
1. Connect the VGA male end to your display’s VGA port, then
turn on your monitor.
2. Connect the Cable
NOTE: Before you start using the cable, you must install the soware drivers that support the cable. Please
follow these instrucons:
1. Download the driver to your computer. FL2000-2.1.34054.0.exe
2. Once it is downloaded, double click on the driver file to start the installaon process.
3. Follow the installaon instrucons.
4. Once the installaon is complete, please restart your computer.
(If the driver was not successfully installed, please temporarily turn off real-me anvirus protecon, then reinstall it.)
Note: If you are working on a company computer, contact your IT specialist to log in as an Administrator having the rights to
install the driver.
Note: AVOID USB HUB or VIDEO ADAPTER CHAINS (like HDMI-to-VGA, HDMI-to-DVI), they would probably cause either
blank / blinking screen or cause the cable not to work properly.
Installation on Windows
1. Install Driver
3. Set up and configure mulple monitors
Display Modes
Duplicate (Mirroring) — Show the enre desktop on both displays. The second monitors mirror the primary monitor. The
maximum resoluon is limited to the lowest resoluon monitor aached to the system.
Extended — Both monitors combine to offer an extended desktop. The desktop screen of your PC is extended across all the
detected monitors and allows you to have a desktop screen that spans across all monitors. The mouse can move between
monitors.
By default, computer should automacally detect external displays, and will automac adjust the screen resoluon. Somemes,
things don’t goes smoothly, you may sll need to select the appropriate mode and adjust your resoluon manually.
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In Windows 10
Switch between display modes
There are four display modes available in Windows 10, which can be quickly
accessed by hing Windows + P. This will bring up a sidebar with four opons.
Depending on whether you're on a laptop or desktop P C, either Extend or Duplicate
will be selected by default. Here's a quick run down on the differences between
each opon:
PC screen only — Only the primary monitor is used. Use only display 1 and show
nothing on display 2.
Duplicate — Show the enre desktop on both displays. The second or other
monitors mirror the primary monitor.
Extend — Both monitors combine to offer an extended desktop. The desktop
screen of your PC is extended across all the detected monitors and allows you to
have a desktop screen that spans across all monitors.
Second screen only — Use only display 2 and show nothing on display 1. The
primary monitor will be disabled and only the second monitor will be used.
Set or Change the Screen Resoluon
The screen resoluon of a monitor determines how much informaon is displayed on the screen. The resoluon modes will vary with
each display based on the video card, monitor size, video driver and monitor driver where applicable.
By default, Windows 10 will chose the best display sengs for your computer based on the monitor and video drivers installed. You can
change the screen resoluon manually for each monitor that is connected to your computer.
Configuring display sengs
1. Right-click an empty area on your desktop, and click
Display Sengs.
2. Click on Display on the le pane.
3. Click Idenfy to show numbers on corresponding
displays. (1 is the primary.)
4. Rearrange displays by clicking and dragging the
numbered boxes.
5. Use the scaling drop-dow menu or Custom scaling to
make text and other content larger. (This is ideal for
higher resoluons or for people with impaired vision.)
6. In the Resoluon drop-down menu, select a screen
resoluon (ex: 1920 x 1080) that you want for the
selected monitor.
7. Choose between landscape or portrait to change the
selected display orientaon.
8. The Mulple displays opon allows you to switch
display modes (as described in the secon above).
9. If the selected screen resoluon mode is opmal, click
Keep Changes.
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In Windows 8 / 8.1
You can get started with mulple monitors either from the Windows U I or Desktop interface.
For Windows UI:
1. Invoke Windows Charms by swiping in from the right or moving the mouse cursor to one of the right-hand side corners
2. Choose Devices,
3. Select Second Screen.
4. There are four opons:
PC screen only — Only the primary monitor is used. Use only display 1 and show nothing on display 2.
Duplicate — Show the enre desktop on both displays. The second or other monitors mirror the primary monitor.
Extend — Both monitors combine to offer an extended desktop. The desktop screen of your PC is extended across all the detected
monitors and allows you to have a desktop screen that spans across all monitors.
Second screen only — Use only display 2 and show nothing on display 1. The primary monitor will be disabled and only the second
monitor will be used.
For tradional Desktop mode:
1. Go to the Control Panel and choose Display.
2. Choose Change Display Sengs on the le.
3. In the Change Display Sengs window, click and drag the virtual monitors to mimic your physical setup.
4. Click O K to finish.
Set or Change the Screen Resoluon
Screen Resoluon can be adjusted from the Desktop. Invoke Windows Charms by swiping in from the
right and choose Start. At the Windows UI Start Screen, enter main Desktop by clicking
on the Desktop Title or by pressing the Start Buon on the keyboard.
1.Right click on the Desktop and select Screen Resoluon
2. Point to Resoluon
3. Select your desired resoluon
4. Click O K.
To select a Display Mode with Screen Resoluon in Advanced Sengs , follow the steps below:
1. Click on the Advanced Sengs link in the Screen Resoluon Window.
2. In the Adaptor tab, click on List All Modes.
3. Select a display mode that you would want for the selected display and click OK.
4. Click Apply.
5. If the selected screen resoluon or display mode suits your requirement, click Keep Changes.
6. Click O K in the Screen Resoluon Window to close it.
In Windows 7
1. Right-click an empty area on your desktop, and then click Screen Resoluon.
2. Click the Mulple Displays drop-down list, and then select Extend These Displays or Duplicate These Displays.
If you cannot see the addional monitor(s) listed, click Detect. If it does not work, try restarng your computer and repeat steps 1 and 2.
Duplicate these displays — This seng will duplicate your laptop screen image on both monitors based on the monitor with the lower
resoluon.
Extend these displays — This seng allows you to move a window from one monitor to the other by clicking the tle bar of the window
and dragging the window to a new locaon.
Show desktop only on 1 — This seng is typically chosen when your laptop is used as a desktop computer so you can enjoy the higher
resoluon of a large external monitor.
3. Click Idenfy Monitors to see which monitor is number 1 and which is number 2; then drag the monitor icons to reorder their posions
to match the physical setup you have chosen.
4. Click the Resoluon drop down menu, and select a screen resoluon by moving the slider arrow right or le; then click OK.
5. If the new sengs are compable, your computer screen will reappear with the new sengs in place. To change display resoluon
sengs back to the previous seng, hold down the Windows Logo key and press the P key to change the mode to computer only.
6. Click Yes if you want to keep the new sengs.
7. Restart your computer to ensure that the changes are saved.
Set or Change the Screen Resoluon
1. Click Start, right-click the Control Panel icon, and select Open.
2. In the Control Panel window, click Adjust screen resoluon under Appearance and Personalizaon.
3. Click the Resoluon: drop down, click and drag the vercal slider control to change the screen resoluon, and then click Apply.
4. If the new sengs are compable, the screen will reappear with the new sengs.
5. Click Yes if you want to keep the new sengs.
6. Restart the computer to ensure that the changes stay in effect.
NOTE: When you set your monitor to a screen resoluon that it can't support, the screen will go black for a few seconds while the
monitor reverts back to the original resoluon.
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1. Download the driver to your computer. (If the disk image file downloads with an .html extension, rename FL2000 MacOS.dmg
the file to remove ".html" from the file name. The file name should end in ".dmg")
2. Once it is downloaded, open disk image and double-click on "Fresco Logic FL2000 Driver.pkg".
3. Follow the installaon instrucons.
4. Once the installaon is complete, please restart your computer.
Installation on Mac OS
Note: macOS High Sierra 10.13 and above introduces a new security feature that requires user approval
before installing new third-party drivers. Here's how to do it.
1. When installing drivers, a pop-up similar to the screen shot
below will appear. When you see a "System Extension Blocked"
error message (screen shot below) please click OK. You will then
need to ‘allow’ the driver install process to complete from the
‘security & privacy’ sengs in system preferences”.
2. Open System Preferences, click on Security & Privacy.
3.Under the General tab, look in the seng for “Allow apps
downloaded from” and you should see that the app you tried to
open was noced by the operang system. Click the Open
Anyway buon to open that new app.
In El Capitan
To understand the changes, let’s look at what was offered
before Sierra. Previously (or currently, if you’re not running
Sierra), in El Capitan. the seng looked like this.
In macOS Sierra Public Beta
The major change is that Apple removed the Anywhere
seng. If you had this seng selected in El Capitan and
you’ve upgraded to the Sierra beta, you won’t be able to
open downloaded apps like you’re used to.
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Problems with external monitor, please refer to the link
https://support.apple.com/en-us/HT201177
and follow the troubleshooting steps.
Update your video & monitor drivers
1. Open Start.
2. Search for Device Manager, click the top result to open the
experience.
3. Expand the Display adapters category.
4. Right-click the device, and select Update Driver.
5. Click Search automacally for updated driver soware.
Troubleshooting
Why is the screen resolution only 800x600?
1. When it connected to the PC’s USB 2.0 port, the video resoluon will only operate at 800x600. Please try a different port an ensure it's
connected at USB 3.0
2. Out-of-date drivers may cause the USB 3.0 operate at USB 2.0 speed and cause compability issues, please upgrade your PC ’s USB
Controller drivers to latest version.
Why the second monitor’s resolution less than 1920*1080?
The resoluon you can use depends on the nave resoluons your monitor supports. If your second monitor with nave resoluon lower
than 1920*1080, your display screen can only run at the nave resoluon or lower- assuming you have a monitor with a nave resoluon
1440*900, when you connect to your computer, then the maximum resoluon is 1440*900.
Why does the screen display abnormally or even blank screen?
Please check the following to see if something caused this issue:
1. Check if your system display adapter driver is installed properly.
2. If you have DisplayLink devices installed in your system, please remove the driver from Control Panel\ Programs and Features\ since these
kind of devices may influence the performance.
3. If you have the USB to VGA adapter connected to a USB 3.0 Hub or docking staon, connect it directly to a USB 3.0 port on your computer
instead.
4. Out of date USB3.0 xHCI hosts may have some compability issues due to the specificaon. It could cause either blank/blinking screen, or
only low resoluons supported. Please connect the device to the latest USB 3.0 xHCI hosts.
The second monitor not being detected in Windows 10
Usually it’s a driver problem. If your video driver is out of date, incorrect or faulty, Windows 10 won’t be able to extend or mirror your
desktop to your second display. It’s also possible that your monitor driver is causing the problem.
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The adapter built-in Fresco Logic Chips FL2000, if you have any issue,
please email us at or visit the website for more informaon.support@hamkot.net hps://support.frescologic.com/portal/kb
External display issues? Try these steps
1. Avoid video adapter chains or Hub
Chaining two video adapters together or use USB Hub can act-ually cause issues, If possible, remove other adapters or Hub.
2. Change screen resoluon manually
- In you system’s sengs, play around with the resoluon sengs unl something looks comfortable for your eyes.
- Choose the default resoluon. If you’re using a scaled resoluon already, try seng your display to use the default resoluon
for the display.
3. The screen resoluon only 800x600. Please try a different port an ensure it's connected at U SB 3.0 speed.
4. Aach your laptop’s power adapter.
Some laptops don’t have enough juice to push the extra pixels of an external display, connect the power adapter to give it
addional power.
5.Re-set your video connecons, make sure the cable is firmly connected.
6. Use Auto-Adjustment of monitor.
7. Check is your computer’s brightness turned all the way down.
8. Reinstall or update graphics driver.
9. Check for soware updates for your soware.
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