HeatSeeker VORTEXC Instruction Manual

Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 1
INSTALLATION & USER MANUAL

Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
2supremeheating.com.au
1300 787 978
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INSTALLATION & USER MANUAL
FOR USERS
1. General information 02
1.1. Contents 02
1.2. Operating conditions and range 02
1.3. Advantages of different modes 02
1.4. Kind reminder 03
2. Operation 06
2.1. Notice before using 06
2.2. Operation instructions 06
2.3. Daily maintenance and winterizing 08
3. Technicalspecication 09
FOR INSTALLERS AND PROFESSIONALS
4. Transportation 10
5. Installation and maintenance 11
5.1. Notice before installation 11
5.2. Installation instructions 12
5.3. Trial after installation 17
6. Trouble shooting for common faults 18
7. Error codes 19
ANCILLARY PRODUCTS
8. VortexSwitch 20
8.1. Operation 20
8.2. Heating priority 20
8.3. Installation instructions 21
9. VortexLink 22
9.1. Operation 22
9.2. Heat demand 22
9.3. Installation instructions 23
WARRANTY
11. Warranty agreement 24
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 01

1. GENERAL INFORMATION
1.1. CONTENTS:
After unpacking, please check that you have all the following components.
1.2. OPERATING CONDITIONS AND RANGE
ITEMS RANGE
Operating Range Air temperature -7°C - 43°C
Temperature Setting Heating 18°C - 35°C
Cooling 12°C - 30°C
The heat pump will have ideal performance in the operation range Air 15°C - 25°C
1.3. ADVANTAGES OF DIFFERENT MODES
The heat pump has two modes: Smart and Silence. They have different advantages under different
conditions
MODE RECOMMENDATION ADVANTAGES
Smart mode
As standard
Heating capacity: 20% to 100% capacity
Intelligent optimisation
Fast heating
Silence mode
Use at night
Heating capacity: 20% to 80% capacity
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
02

1.4. KIND REMINDER
ATTENTION
This heat pump has power-off memory function. When the power is recovered, the heat
pump will restart automatically.
1.4.1. The heat pump can only be used with pool water. It can NEVER be used to heat or cool other
ammable or turbid liquid.
1.4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
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1.4.3. Do not obstruct the air inlet or outlet of the heat pump.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 03

1.4.4. Do not obstruct or insert any objects into inlet or outlet of the heat pump. The efciency may
be reduced or even stopped.
1.4.5. To avoid re hazards, do not store or use combustible gas or liquids such as thinners, paints
or fuels near the heat pump.
1.4.6. If you detect any abnormal noises, odours, smoke or leaks from the heat pump, immediately
switch off the power supply and contact your local dealer. Do not attempt to repair the heat
pump yourself.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
04

1.4.7. Please note that following codes are not failures.
CODES
Nowaterow
Anti-freezing reminder
Out of the operating range
Insufcientwateroworpumpblocked
Power abnormal
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 05

2. OPERATION
2.1. NOTICE BEFORE USING
1. Users are advised to start the water
circulation prior to turning on the heat
pump. It is also recommended that the
heat pump be turned off prior to the
interruptionofwaterow.
2. Check for any water leakage in connecting
pipework, then turn on the power supply,
press the ON/OFF button of the heat
pump, and set desired temperature.
2.2. OPERATION INSTRUCTIONS
SYMBOL DESIGNATION OPERATION
Power ON/OFF Press to power on or off the heat pump
Up/ Down Press to set desired water temperature
Heat/Cool/Auto Press to switch between cooling, heating and auto
Fan Press to select Silence mode ON/OFF
Note:
1. You can set the desired water temperature from 12°C to 35°C.
2. The numbers on the right of the display show the inlet water temperature. The numbers on
the left of the display show the outlet water temperature.
3. Turn on the heat pump and the fan will start to run after 3 minutes. In another 30 seconds,
the compressor will start to run.
�C�C
MIN
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Installation & User Manual
06

2.2.1 Status on the display
Auto
Mode
Defrost
Mode
Heating
Mode
Cooling
Mode
Timer
ON/OFF
2.2.2. Clock setting
1. Hold for5secondstoentertheclocksetting.88:88isashingonthedisplay
2. Press or to adjust the time. Then, press toconrmandexit.
3. If no settings are made within 30 seconds, any changes will be lost and the controller will exit
the clock setting.
2.2.3. Timer on and off
1. Hold the for10secondstoenterthetimersetting.The“ON”willbeashingtoenterthe
Timer ON setting. Press the or to adjust Timer ON time. You can choose Timer ON
(Display: ON), or Repeat Timer ON (Display: 1 ON) by pressing . Then press toconrm.
2. Whenthe“ON”stopsashing,and“OFF”isashing,youentertheTimerOFFmode.Pressthe
or to adjust Timer OFF time. You can choose Timer OFF (Display: OFF), or Repeat Timer
OFF (Display: 2 OFF) by pressing . Then press toconrm.
3. After entering the Timer ON/OFF setting, press directly without adjusting the time to
cancel the relevant Timer setting.
4. If no settings are made within 30 seconds, any changes will be lost and the controller will exit
the Timer ON/OFF setting.
Note: If daily time schedule is required (normal) repeat timers must be set.
2.2.4 Silence mode
1. The Smart mode as default will be activated when the machine is turned on. And the display
shows .
2. When machine is on, press button to enter the Silence mode. will show. Press again
to exit.
2.2.5 Compulsory defrost
1. When the machine is on heating mode and the compressor is working continuously for
10 minutes, press both and buttons for 5 seconds to start compulsory defrost.
(Note: the break between compulsory defrost needs to be more than 30 minutes.)
2. Thedefrostsymbolwillashwhenthemachineisincompulsorydefrostmodeorautodefrost
mode.
3. Compulsory defrost will take the same amount of time as auto defrost.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 07

2.3. DAILY MAINTENANCE AND WINTERIZING
2.3.1. Daily Maintenance
ATTENTION
Please don’t forget to cut off power supply to the heat pump
1. Please clean the evaporator with household detergents or clean water. NEVER use gasoline,
thinners or any similar fuel.
2. Check bolts, cables and connections regularly.
2.3.2. Winterizing - Sub-Zero Climates
In climates where the winter season reaches sub-zero temperatures, please disconnect from power
supply and drain water out of the heat pump. When using the heat pump under 2°C, make sure
thereisalwayswaterow.
Important:
Unscrew the water union of inlet pipe
to let the water flow out.
When the water in machine freezes in
winter s eason, t he t itanium hea
t
exchanger may be damaged.
Unscrew the water union of inlet
pipe to let the water flow out.
When the water in machine freezes
in winter season, the titanium heat
exchanger may be damaged.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
08

3. TECHNICAL SPECIFICATION
SPECIFICATIONS
MODEL 150T/60kW300T/120kW
Mode Type Heat & Cool
Discharge Top
Fan Quantity 1 2
Performance at Air 26°C, Water 26°C, Humidity 80%
Heat Capacity kW 60.0 120.0
COP 6.2-16.1 6.0-16.2
Performance at Air 15°C, Water 26°C, Humidity 70%
Heat Capacity kW 40.0 81.0
COP 4.6-8.1 4.8-8.1
General
Rated input power at air 15°C kW 1.0-8.7 2.0-16.8
Rated input current at air
15°C Amps 1.5-12.6 2.9-24.2
Circuit Breaker Amps 25.0 50.0
Power Supply 380v / 50Hz / 3PH
Pool Volume - Cold Climate Litres ≤100,000 ≤200,000
Pool Volume - Warm Climate Litres ≤200,000 ≤400,000
Advised Flow Rate L/min 375 750
Inlet / Outlet mm 75 90
Compressor Twin-rotary Mitsubishi DC inverter
Heat Exchanger Spiral titanium tube in PVC
Casing Black aluminum-alloy
Weight / Dimensions
Net Weight kg 290 490
Net Dimensions L x W x H mm 1000 x 1110 x 1260 2100 x 1090 x 1280
The sizing of heat pumps are based on pool volume for seasonal swimming with the use of a Heatseeker Diamond Pool Cover.
1. The values indicated are valid under ideal conditions: Pool covered with an isothermal cover.
2. Related parameters are subject to adjustment periodically for technical improvement without
further notice. For details please refer to nameplate.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 09

4. TRANSPORTATION
4.1. When storing or moving the heat pump, please ensure the unit remains in an upright position
at all times.
4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
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5. INSTALLATION AND MAINTENANCE
ATTENTION
Itisstronglyadvisedthattheheatpumpisinstalledbyaprofessional.Unqualied
installations may result in damage to the heat pump and/or safety risks to the user.
5.1. NOTICE BEFORE INSTALLATION
5.1.1. Plumbing connections must be made with solid PVC pipe. Usage of exible PVC pipe is not
recommended.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 11

5.2. INSTALLATION INSTRUCTIONS
5.2.1. Location and size
ATTENTION
The heat pump should be installed in a place with good ventilation.
Donotobstructtheairinletoroutletoftheheatpump.Theefciencymaybereducedorevenstopped.
*Minimum distance
1. Filter
2. Water processor
3. Water switch
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
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B
F
G
E
H
A
C
MODEL (UNIT = MM) A B C D E F G H
VortexC 150T/60kW 1000 660 1110 1070 1000 780 105 1260
E
B
F
G
D
A
H
C
MODEL (UNIT = MM) A B C D E F G H
VortexC 300T/120kW 1000 1630 1090 1050 2100 515 140 1280
Above data is subject to modication without notice.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 13

5.2.2. Heat pump installation
1. TheheatpumpcanbexeddownusingM10bolts,howeverthisisoptionalandsite/
installationspecic.
2. When the heat pump is running, condensation will occur and drain from the bottom of the
unit. This is competely normal. However, consideration should be made for how to drain the
condensation away. Drainage nozzle and pipe are supplied.
Check Valve Installation
ATTENTION
Automatic Dosing
Sanitation and automatic dosing systems must be plumbed after the heat pump. A check
valve must be installed between the sanitation/automatic dosing system and the heat
pump to prevent chemicals returning to the heat pump. Failure to observe this instruction
will void the warranty.
5.2.3. Wiring & protecting devices and cable specication
1. Connect to appropriate power supply. The voltage should comply with the rated voltage of
the unit.
2. Earth the machine well.
3. Wiring must be handled by a professional technician according to the circuit diagram.
4. Setleakageprotectoraccordingtothelocalcodeforwiring(leakageoperatingcurrent≤30mA).
5. The layout of power cable and signal cable should be orderly and not affect each other.
ATTENTION
Switch on after nishing all wiring construction and re-checking.
MODEL VortexC 150T/60kW VortexC 300T/120kW
Breaker
Rated current A 25.0 48.0
Rated Residual
Action Current mA 30 30
Fuse A 25.0 48.0
Power cord (mm2)5x6 5x16
Signal cable (mm2)3x0.5 3x0.5
The above data is adapted to power cord ≤ 10m. If power cord is ≥ 10m, wire diameter must be increased. The
signal cable can be extended to 50m at most.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
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5.2.4. How to connect the terminal board
Step 1. Remove three screws on the
outside of the maintenance panel.
�
Step 2. Open the maintenance panel.
Step 3. Remove two screws inside.
Step 5. Pass the power cord through the three holes.
Step 7. Fix the internal panel by using the two
screws removed previously.
Step 4. Open the internal.
Step 6. Restore the internal panel.
Step 8. Restore the panel.
Step 9. Fix the panel using the three screws removed previously.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 15

Wiring diagram
Power supply: 400V 50HZ
ATTENTION
• Must be hard wired, no plug allowed
• For your safe use in winter, it’s strongly recommended to equip heating
priority function.
Distribution Box(Customer prepare)
Power Cord Swimming Pool Heat Pump Wiring Board
Power Supply
400V 50Hz
Breaker
Earthing
Fuse
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
16

5.3. TRIAL AFTER INSTALLATION
ATTENTION
Please check all the wirings carefully before turning on the heat pump.
5.3.1 Inspection before use
1. Check installation of the whole heat pump and the pipe connections according to the pipe
connecting drawing;
2. Check the electric wiring according to the electrical wiring diagram and earthing connection;
3. Make sure that the main power is well connected;
4. Check if there is any obstacle in front of the air inlet and outlet of the heat pump
5.3.2. Trial
1. The user is advised to start the water pump before the heat pump, and turn off the heat
pump before the water pump for long life circle.
2. The user should start the water pump, and check for any leakage of water; power on and
press the ON/OFF button of the heat pump, and set desired temperature in the thermostat.
3. In order to protect the heat pump, the heat pump is equipped with start delay function. When
starting the heat pump, the fan will start to run in 3 minutes, in another 30 seconds, the
compressor will start to run.
4. After pool heat pump starts up, check for any abnormal noise from the heat pump.
5. Check the temperature setting
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual 17

6. TROUBLE SHOOTING FOR COMMON FAULTS
FAILURE REASON SOLUTION
Heat pump doesn’t run
No power Wait until the power recovers
Power switch is off Switch on the power
The breaker is off Check and turn on the breaker
Fan running but with
insufcient heating
Evaporator blocked Remove the obstacles
Air outlet blocked Remove the obstacles
3 minutes start delay Wait patiently
Display normal, but no heating Set temp. too low Set proper heating temp.
3 minutes start delay Wait patiently
If above solutions don’t work, please contact your installer with detailed information and your model number.
Don’t try to repair it yourself.
ATTENTION
Please don’t try to repair the heat pump by yourself to avoid any risk.
Heatseeker VortexC Inverter Heat Pump
Installation & User Manual
18
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