HeatTrak HTM24-20 User manual

HeatTrak LLC | 3645 Clearview Parkway, Doraville, GA 30340 | [phone] | www.HeatTrak.com
SAFETY WARNINGS
This mat must be installed per HeatTrak® instructions. Follow these important warnings to avoid
the risk of re or shock.
• Haveaqualiedelectricianinstallaproperlygroundedoutlet,ratedforthevoltageandcurrent
required,andacceptableforoutdooruse(protectedfromsnowandrain),immediatelyadjacentto
thelocationwheretheheaterwillbeused.
• Donotwalkonthematbeforeitiscompletelyinstalled.
• Inspecttheentirematandsupplycordfordefectsordamagebeforeusing.
NOTE: Thepowersupplycordisnotreplaceable.
• Donotmodifyanypartofthemat.Inparticular,donotattempttocut,slice,ortrimthemat.
• Routethesupplycordandlocatetheheatertobeprotectedfromdamage.
• Donotuseextensioncords.
• Donotplugthematintoanimproperlywiredorratedoutlet.
• Donotpowerthematswhilerolleduporstackedoneachother.
DOINGSOCANCAUSEMATSTOOVERHEATANDMELT.
• Unplugmatatreceptacleoutletwhennotinuseorbeforemoving.
• Periodicallyexaminethematforanysignsofdamageorexcessivewear.Iffound,unplugandremove
thematfromservice.Immediatelyandcallcustomerserviceforassistance.
UNPACKING THE BOX & PREPARING THE AREA
Afterreviewingthesafetywarningsabove,taketheHeatTrakMattothespotwhereitisgoingtobeused
andunpackitthere.Savethepackagingmaterialsforstoringthemato-season.Savetheseinstructions
incaseyouneedtolookatthemagain.
It is best to clear all pre-existing ice and snow from the area you will be using
the HeatTrak Mat. But if this is too dicult, you can use the HeatTrak Mat to
melt it. Simply roll out the mat over the snow and/or ice and plug it in.
Dependingonhowmuchsnoworpackediceyoualreadyhave,itcouldtakeuptoawholedaytomeltit.
(Undernormalconditions(i.e.whenthematisalreadydownandsetup),thematwillmeltthesnowas
itfalls,leavingyouwithaninstantlyclearedwalkway).Afterclearingthepre-existingsnowandice,make
surethebottomsurfaceisfreeofanysharpobjectssuchasrocks,glassorloosenails,whichcouldcause
damagetothebottomofthemat.
INSTALLATION MANUAL

INSTALLING THE HEATTRAK WALKWAY MAT
• Donotinstallthematonaroughdirtorgravelsurface.TheHeatTrakMatshouldbeinstalledonat
orinclinedsurfacesonly.Alignthematsothepowercordisclosetotheelectricaloutlet.
• Ifinstallingmorethanonemat,DONOTOVERLAPMORETHAN1INCHOFANYPARTOFTHEMATS.
(Overlappingmorethan1inchmaycauseoverheatingandcouldcausethematstomelt).
• Thetopandbottomsurfacesofthematareexactlythesameandwillheatthesame.Sofeelfreeto
ipthemataroundorupsidedowninordertogetthepowercordclosetotheelectricaloutlet.
• Rollthematoutandadjustittotexactlyasyouwantit.
• TheHeatTrakWalkwaymatshouldnotbeusedonstairs.Forsnowandiceremovalonstairs,usethe
HeatTrakStairMats.Formoreinformationonthestairmats,visitourwebsiteatwww.HeatTrak.com.
• Useonlythe3/8”innerdiametergrommetsforattachment.Donotdriveanyformofnails,screws,
fasteners,orotherobjectsthroughtherubbersurfaceofthemat.
• Thematcanbeinstalledatairtemperaturesdownto–20°F.
NOTE:Atcoldtemperatures,thematislessexibleandmaynotlayperfectlyat.
Laythematoutasataspossibleandturniton.Asitheatsup,thematwillatten.
Forbestperformance,makesuretoturnthematsonatleast30minutesbefore
thesnowstartstofall.Thiswaythematswillbeniceandwarmandreadytostart
meltingassoonastherstakesfall.However,ifyouturnthematsonafterthe
snowhasfallen,itcouldtakeuptoafewhoursforthemattomeltthroughallthe
accumulatedsnow.
INSTALLING THE HEATTRAK STAIR MATS
DONOTCONNECTTHEPOWERUNITTOTHEOUTLETUNTILALLTHEMATSAREPROPERLYCONNECTED
TOEACHOTHERANDNOTSTACKEDONTOPOFEACHOTHER.
First,laytheHeatTrakStairMatsonconsecutivesteps,orientingthematssothecableconnectorsareon
thesideclosesttotheoutlet.Justlikethewalkwaymats,thetopandbottomsurfacesofthestairmats
areexactlythesameandwillheatthesame.So,feelfreetoipthematsaroundorupsidedowninorder
togetthecableconnectorsonthesideyouwantthem.
Next,connectmultiplematstogetherbyconnectingthemaleconnectorofmat“A”tothefemale
connectorofmat“B”.Todothis,alignthemaleandfemaleconnectorsandrmlypushthecables
togethersotheyareushwitheachother.Ifthemaleandfemaleendsfeelliketheydonotconnect
together,ipthefemaleendofthecordoverandtheplugsshouldgotogether.
EveryseriesofstairmatsrequiresaPowerUnittobringelectricitytothemats(PartNo.HR-PAfor120V
orHR-PBfor240V).Removethelighttester(transparentcork)fromtheendofthePowerUnitandinsert
intothefemaleconnectorofyourlaststairmattosealtheconnectorfrommoisture.Afterallthemats
areconnectedproperly,andthelighttesterissecurelyinsertedintothelaststairmat,connectthePower
Unittotherstmatusingthesamemethodusedforconnectingtheconnectorcables.Besureallcables
areasfartothesideofthestepsaspossiblesotheydonotpresentatrippinghazard.
PlugthePowerUnitintoaproperlygroundedoutlet.You’llseethematsareonwhenboththePower
Unitandthelighttesterareilluminated.IfthePowerUnitdoesnotilluminate,refertothesectionbelow
abouttestingthePowerUnit.Ifthelighttesterdoesnotilluminate,checkalltheconnectionsofthestair
matstomakesuretheconnectorsareushwitheachother.
SECURING THE MAT
Thematwasdesignedwithaseriesof3/8”innerdiametergrommetsalongeachedgetomakesecuring
thematbothsimpleandeective.Securingthematminimizestrippingandkeepsitfrommoving.To
securethematyoumustusethesegrommets.Useascrewthatissuitableforthegrommetopeningand
surfaceunderthemat(i.e.cementscrewsforcement,woodscrewsforwood,etc.)

INSTALLING ELECTRICAL OUTLETS
Makesuretheelectricaloutletsyouareusingareproperlygroundedandsuitablefortheloadtheywillbe
handling.Fortheelectricalratingsofeachofourmats,pleaseseethechartattheendofthisbooklet.
TESTING THE POWER UNIT
Forgeneralsafety,theHeatTrakMatissuppliedwithaPowerUnit.ThePowerUnitturnsothepowerif
anyoftheelectriccurrentbeginsleakingtoground.ItisimportanttotestthePowerUniteachtimethe
matisinstalledandbeforeuse.Hereisallyouneedtodo:
1. LocatethetestandresetbuttonsonthePowerUnit.
2. Plugthepowercordintotheoutlet.
3. AlternatelypresstheRESETandTESTbuttons.
4. EachtimeyoupresstheRESETbutton,thepowerlightshouldturnon.
Ifthelightdoesnotcomeon,makesurethereisvoltageattheoutlet.
5. EachtimeyoupresstheTESTbutton,thepowerlightshouldturno.
6. LeavethePowerUnitwiththelightturnedon.IfthePowerUnitdoes
notoperateasdescribedabove,donotusethemat.
Callcustomerserviceat(888)586-4904.
DRIVING ON THE MATS
TheHeatTrakMatsareverydurableandwillhandlenormalvehiculartracinstandardwintery
environments.However,itisimportanttomakesurethegroundsurfacesunderthematsareclearof
anysharpobjectsthatcouldpuncturethemat.Ifyouhavequestionsaboutthedurabilityofourmatsin
yourspecicvehicularsituation(i.e.,manylargetrucksonaregularbasis),pleasecallHeatTraktechnical
supportteamat(888)586-4904.
OPERATION & STORAGE
PowertheHeatTrakMatwheneverthereisathreatofsnoworice.Itisagoodideatounplugitwhen
thereisnosnoworice.Beforestoringthemat,cleanitwithmildsoapandwater,andplaceitinthe
originalpackaging.RollthematbackupandplacethepowercordandPowerUnitinsidetherolledmat
toprotectthemfromdamage.Store mat indoors after winter season.Itisimportanttostorethe
matsimmediatelyafterthewinterends.FailingtodosomayexposethematstoexcessivesummerUV
sunlight,harmingthematsovertime.
FREQUENTLY ASKED QUESTIONS
Why don’t the mats feel warm when I touch them? Whenyouturnonthemats,theymaynotfeel
warmtothetouch,butthat’sok.Thisisespeciallytruewhentheairtemperatureoutsideisverycold.
Thisisbecausethetemperatureofyourhandisgreaterthanthetemperatureofthemat.Butifyouare
concerned,checktoseethatthelightonthemat’splugisilluminated.Ifitis,thesematsareonandthey’ll
meltsnow.Ifaftertherstsnowfallitappearsthematsarenotmeltingsnow,callourtroubleshooting
teamat(888)586-4904.
Are the power units waterproof? Thepowerunitonthematiscertiedas“rainproof,”butitisnot
submersible.Therefore,pleasebecarefulnottolaythemat’spowerunitinanareathatwillcollectalot
ofwater,suchasasmallditch.Whilethematsthemselvesareverywaterproof,thepowerunit,however,
cannotbeexposedtoexcessiveamountsofwater.Itisbesttomakesurethepowerunithangsfrom
theoutletinaverticalmanneratleast18”fromtheground.However,ifthepowerunitwillbelayingin
ahorizontalmanneronasidewalkorground,itisbesttowrapthepowerunitinaplasticbagtokeep
asmuchwaterawayaspossible.Donotmaketheplasticbagairtight,becauseitisimportanttomake
sureanywaterthatmaygetinsidethebaghasawaytoexit.Thepurposeofthebagistokeepexcessive
amountsofwaterawayfromthepowerunit.
(continued on the next page)

Can I leave the mats on all the time? Yes,youcanrunthesematsallwinterlongwithoutdamaging
themat,butyourelectricitybillwillbehigherthannormal.Itisbesttoonlyusethematswhenyouare
expectingsnow.Alternatively,youcanuseanyofourthermostataccessoriestoautomatetheoperation
ofthemats.Thiswillsaveyoutimeandmoneyandensurethatthematsturnonevenifnobodyisthere
toturnthemon(likeinthemiddleofthenight).Formoreonourautomaticcontrollers,visitourwebsite
atwww.HeatTrak.com.
Can I place the mat on any surface? Somesurfaces(e.g.,stampedconcrete)havespecialcoatingsor
sealersthatmaygetharmedifexposedtoheat.Ifyouhaveasurfacethatyouthinkmayhaveaspecial
coatingonit,youshouldputathinheatblockerunderthemats.Thisblockercanbeintheformof
plywood,outdoorcarpetorturf,thininsulation,etc.Puttingaheatblockerunderneaththematswill
forcetheheatupwardsawayfromthesidewalk,preservingthespecialcoatingonthesidewalk.
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HRT11-36 78 0.7
HRT11-48 107 0.9
HRT11-60 137 1.1
HRT11-72 166 1.4
HRT11-84 195 1.6
HRT11-96 224 1.9
MODEL WATTS AMPS
HRT11-36C 78 0.4
HRT11-48C 107 0.5
HRT11-60C 137 0.7
HRT11-72C 166 0.8
HRT11-84C 195 0.9
HRT11-96C 224 1.1
MODEL WATTS AMPS
HRT11-36B 78 0.3
HRT11-48B 107 0.4
HRT11-60B 137 0.6
HRT11-72B 166 0.7
HRT11-84B 195 0.8
HRT11-96B 224 0.9
MODEL WATTS AMPS
120 VOLTS, 60HZ 240 VOLTS, 60HZ 208 VOLTS, 60HZ
HTM24-05 309 2.6
HTM24-10 641 5.3
HTM24-15 973 8.1
HTM24-20 1304 10.9
--- ---
--- ---
HTM36-05 464 3.9
HTM36-10 962 8.0
HTM36-15 1459 12.2
--- ---
HTM48-06 752 6.3
HTM48-10 1282 10.7
MODEL WATTS AMPS
HTM24-05C 336 1.6
HTM24-10C 696 3.3
HTM24-15C 1056 5.1
HTM24-20C 1416 6.8
HTM24-25C 1776 8.5
HTM24-30C 2136 10.3
HTM36-05C 504 2.4
HTM36-10C 1044 5.0
HTM36-15C 1584 7.6
HTM36-20C 2124 10.2
HTM48-06C 816 3.9
HTM48-10C 1392 6.7
MODEL WATTS AMPS
HTM24-05B 309 1.3
HTM24-10B 641 2.7
HTM24-15B 973 4.1
HTM24-20B 1304 5.4
HTM24-25B 1636 6.8
HTM24-30B 1967 8.2
HTM36-05B 464 1.9
HTM36-10B 962 4.0
HTM36-15B 1459 6.1
HTM36-20B 1956 8.2
HTM48-06B 752 3.1
HTM48-10B 1282 5.3
MODEL WATTS AMPS
120 VOLTS, 60HZ 240 VOLTS, 60HZ 208 VOLTS, 60HZ
STAIR TREAD MATS
WALKWAY MATS
NOTE: MAXIMUM CURRENT FOR 15 AMP CIRCUIT IS 12 AMPS; FOR 20 AMP CIRCUIT IS 16 AMPS.
HIGHER CURRENT MAY TRIP CIRCUIT BREAKER.
rev. 11/11/20