Hessaire H Series User manual

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DUCTLESS MINI-SPLIT AC
H SERIES
USER MANUAL
Please read and keep these instructions for future reference.
Models:
H12E1(1 Ton, 23 SEER), H12HP1A/H12HP2A(1 Ton, 17 SEER),
H18E2(1.5 Ton, 23 SEER), H18HP2A(1.5 Ton, 17 SEER),
H24HP2A(2 Ton, 17 SEER)

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1) Safety Precautions
1.1 Product Use Warnings/Cautions…..………………………………………………….
1.2 Cleaning & Maintenance Warnings…………………………………………………..
2) Specifications/Performance…………………………………………………………….
3) Care & Maintenance……………………………………………………………………...
4) General Troubleshooting………………………………………………………………..
5) Parts Illustration…………………………………………………………………………..
6) Online Support…………………………………………………………………………….
7) Warranty…………………………………………………………………………………….
Table Of Contents
2, 3
4
5
5
6
2
1
1
Outdoor Unit
Indoor Unit

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Read Before Performing Maintenance Or Troubleshooting. Failure to do so may cause serious
damage or injury.
If any abnormal situations (burning odor, etc) arise, immediately turn off the unit and shut off the circuit breaker.
Contact your installer or electrician for instructions on how to avoid electrical shock, fire or other injuries.
Do not insert fingers or other objects into air inlet or outlet. This may cause injury from the rotating fan or cause
damage to internal components.
Do not use flammable sprays (hairspray, lacquer, paint, etc) near the unit as it may cause fire or combustion.
Do not operate air conditioner in areas near combustible gases which could lead to an explosion.
Do not operate in high humidity space (bathroom, laundry room) as it may lead to electrical shock or internal
component corrosion.
Do not directly expose your body to prolonged periods of cool air.
Safety Precautions: 1.1 Product Use Warnings/Cautions
1
If the air conditioner is used concurrently with burners or other heating devices, thoroughly ventilate the room to
avoid oxygen deficiency.
If you are not using the unit for long periods of time, turn off the air conditioner and breaker.
Turn off the breaker during lightning or strong storms.
Be sure condensate water drains out of the unit without obstructions.
Do not operate with wet hands as it may cause electrical shock.
Do not use this unit for anything other than what it is designed for—indoor environmental comfort.
Do not place objects on or stand on outdoor unit.
Do not allow air conditioner to operate for long periods of time with doors and/or windows open or if the outdoor
humidity level is high. This can lead to condensate water to accumulate at or near the unit.
Warnings indicate that ignoring the instructions may lead to serious injury or death.
Cautions indicate that ignoring the instructions may lead to moderate injury to
nearby persons or damage to the appliance or other property.
Safety Precautions: 1.2 Care & Maintenance Warnings
Turn off device and breaker before cleaning. Failure to do so can cause electrical shock.
Do not use excess amounts of water to clean unit.
Do not use combustible cleaning agents. Harsh chemicals can result in fire or unit damage.
Warnings indicate that ignoring the instructions may lead to serious injury or death.

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Specifications/Performance: 2.0
2
Specifications H12E1
(1 Ton)
H12HP1A
(1 Ton)
H12HP2A
(1 Ton)
H18E2
(1.5 Ton)
H18HP2A
(1.5 Ton)
H24HP2A
(2 Ton)
Cooling Capacity 12000 BTU/hr 12000 BTU/hr 12000 BTU/hr 18000 BTU/hr 18000 BTU/hr 24000 BTU/hr
SEER 22.5 17.9 16.7 23.3 17.6 17.6
Refrigerant Type R410A R410A R410A R410A R410A R410A
Heating Capacity 13000 BTU/hr 13000 BTU/hr 13000 BTU/hr 19000 BTU/hr 20000 BTU/hr 24400 BTU/hr
COP For Heating 2.93 - 3.43 3.40 3.46 3.15
Voltage 115 115 208-230 208-230 208-230 208-230
Frequency 60 60 60 60 60 60
Phase 111111
Rated Current Cooling 8.3 Amps 10.8 Amps 5.0 Amps 6.3 Amps 7.6 Amps 10.5 Amps
Rated Current Heating 9.7 Amps 10.8 Amps 5.0 Amps 7.2 Amps 9 Amps 10.4 Amps
Air Flow Indoor Unit (CFM) 365 364 364 648 589 676
Indoor Unit Decibels 39 40 40 45 45 48
Outdoor Unit Decibels 53 54 54 55 54 58
User Care & Maintenance: 3.0
Disconnect power supply before cleaning or maintenance.
Cleaning Your Indoor Unit:
Use only soft, dry cloths to wipe the unit clean. If unit is extremely dirty, use a cloth soaked in warm water.
Do not use chemicals or solvents to clean the unit.
Do not use water hotter than 104° F as it may cause discoloration or deforming of the panel.
Cleaning The Air Filter:
A dirty or clogged air conditioner can decrease the cooling efficiency of your unit. It is recommended to clean
your air filters every 2 weeks or 200 hours of use.
Disconnect unit from power source(turn off breaker) prior to opening from cover to access pads. Lift up front
panel from lower corners to swing cover up. Fig. 3
Access Removable
Filters
Lift Cover At Corners
Fig. 3
Gently remove air filters from indoor unit.
Clean filters with warm soapy water.
Use a mild detergent.
Rinse with fresh water, dry completely.
Replace filters and close cover.

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User Care & Maintenance Continued:
28
Cleaning & Maintenance Of Outdoor Unit:
Any maintenance needing to be done regarding the outdoor unit should be done by a certified or qualified person.
Inspect outdoor unit for any build up of leaves or other clutter and remove from surrounding area as needed.
Note: Do not clean near outdoor unit while it is running. Disconnect power prior to cleaning.
Maintenance - Storage & Inspection:
When not in use for long periods of time:
• Clean and dry filters completely
• Disconnect from power source (turn off breaker)
• Remove battery from remote controller
When starting up after long periods of non use:
• Check for damaged wires
• Clean and dry filters completely
• Install remote controller batteries
• Check for leaks
• Make sure nothing is blocking any air intake or outlets
Relaxing Room Temperature At Night: During night time hours, try using sleep mode to gradually relax the
room temperature and allow the unit to run less which results in saving energy.
Curtains & Shades: In the summer, blocking the effects of the sun can significantly help with cooling costs. If
possible, close shades/curtains in any areas that may get direct sunlight. In the winter months, open curtains &
shades to allow solar heat into your living areas.
Close Doors: If possible, confine cooling and heating to living areas by closing doors to limit the space you are
cooling or heating to the specified capability of the unit.
Clear Around Outdoor Unit: Keeping the area around the outdoor unit free of leaves and debris will greatly help
with operating efficiencies. It may also be necessary to hose off the unit to free the coil fins of debris—which
could make the unit work harder.
Rearrange The Room: Furniture that obstructs airflow means you could be heating and cooling objects instead
of the actual living space. Remove or rearrange obstacles blocking airflow. Use the swing louvers to help direct
airflow in the right direction.
Try 75 Degrees: 75°F is a good point for and air conditioner to run at its optimal performance level. Even a 1
degree change in the temperature setting can result in more energy use.
Lighting: Turning off unnecessary lights can help reduce heat. Each light gives off significant heat. Your air
conditioner will waste energy overcoming the heat from your lights in order to reach and hold the desired room
temperature.
When Away From Home: If possible, while you are away from home, turn your unit to auto mode and make sure
windows and shades are closed. Although the room temp may be slightly uncomfortable when returning home,
the unit will have the room back to the desired temperature is a short period of time.
Use Of The Fan: It will be more energy efficient to use the fan on a lower, more quiet setting than to run at full
speed—when possible.
Helpful Operating Tips:
3