
7
Warranty:
To enable us to provide you with excellent service, we ask you to take the time to
truthfully fill out the warranty card. All queries and information will be kept
confidential. All Hey Presto Hot Water Products purchased from Hey Presto Hot Water
Products or authorised dealers are covered by a Limited Replacement Warranty for 1
year from date for purchase to the original buyer for defects in materials and work-
manship. This warranty does not cover any damage due to abuse, normal wear and
tear, neglect, acts of nature, damage resulting from improper use. Any Hey Presto sys-
tem not installed in conformity with the provided instructions will not be covered by
this warranty. The Customer is responsible for shipping to and from Hey Presto. Any
product found to be defective within 1 year of purchase will be replaced at Hey Presto
Hot Water products, discretion to the original buyer providing your product was regis-
tered with Hey Presto within 10 days of purchase and copy of receipt is included with
product when returned to factory for replacement. Due to the harsh and uncontrolled
environment that our products may be used, we have a “Limited Warranty” on all Hey
Presto products.
Procedure for returning your product to Hey Presto
for replacement/repair:
Before returning your product for repair please contact Hey Presto 07-3117 9695 for a
return authorisation number. Many issues can be resolved without returning the
product. Outside of this warranty period Hey Presto will contact you with estimated
charges and for approval to repair your system before any work is completed.
All returns to Hey Presto for repair or replacement must be returned to Hey Presto
with postage paid.
IMPORTANT PLEASE READ
Please ensure you read this manual carefully prior to installing the Hey Presto Hot
water system. It is essential that you follow the installation instructions and safety
recommendations outlined in this manual to ensure the system works correctly.
Failure to do so could cause damage to the system or serious bodily injury and/or
death.
Hey Presto will not be liable for any damages due to failure to comply with the
installation and operating instructions as outlined in this manual or due to any im-
proper use. Failure to comply with the installation and operating instructions or
improper use causes the warranty to become void.