HoMedics duo QUARTZ User manual

IPL-HH300-GB
INSTRUCTION MANUAL
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 1

QUICK START GUIDE
Please carefully read the full instrucions and safety warnings before using Duo Quartz.
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 2

W AT ARE IPL AND AFT?
Duo Quartz is a home-use device for the permanent reduction of hair growth based on Intense Pulsed Light
(IPL) and Advanced Fluorescence technology (AFT) that is found in salons across the globe. It works below the
skin's surface and does not involve any cutting or pulling, reducing hair growth with minimal pain.
Duo Quartz gives you the power to fight unwanted hair growth delivering long term results for perfectly
smooth skin. The combination of both Intense Pulse Light (IPL) and Advanced Fluorescence Technology (AFT)
in a single device provide highly flexible treatments that can be tailored perfectly to different parts of the
body and to different skin tones. Choose between Freeglide AFT which delivers up to 1 pulse per second for
fast and easy treatments that are comfortable even on sensitive skin or single shot IPL treatments with the
benefit of additional control when using higher power.
Please read all instructions and safety precautions carefully prior to use.
• Duo Quartz should ideally be used on the legs, underarms, bikini line, chest, stomach, arms and on the face
below the cheek bones (not for use on the face by men).
• Do not use the device over mucous membranes i.e nose and ears.
• Do not use the device over piercing or any metal items such as earrings or jewellery.
• Do not use the device on tanned skin during 4 weeks after sun exposure (more than 15 minutes in direct
sunlight without protection) as this can cause serious burns or skin injury.
• Avoid more than 15 minutes of direct sun exposure for at least 2 weeks post treatment. If recently treated
skin is exposed to sunlight in this period of time, make sure to apply SPF 30 or higher sunscreens.
• Do a spot test on a small patch of skin in the intended treatment area, 48 hours prior to first use of the IPL
(see spot test page 4).
• Do not use the device on naturally dark skin (see guide on box and on page 7).
• Keep out of children's reach.
• The device is to be used for hair reduction purposes only. Do not use it for any other purpose.
• Use Duo Quartz only according to the instructions for use.
WARNINGS AND SAFETY PRECAUTIONS
When shouldn’t Duo Quartz be used?
• Pregnant or nursing women must avoid the use of the device.
• Do not use the device if you have skin cancer or on areas at risk of malignancy.
• Do not use the device if you suffer from epilepsy.
• Do not use the device if you are/were under radiation therapy or chemotherapy within the past 3 months.
• Do not use the device if you have an active implant such as a pacemaker, insulin pumps, or similar devices.
• Do not use on damaged or broken skin or if you have a history of erpes or Psoriasis outbreak in the
treatment area.
• Do not use if you suffer from kelodial scar formation.
• Do not use if you have taken Tetracycline antibiotics within the last two weeks.
• Do not use if you have been taking medication with the following active ingredients within the last two
weeks: Retinoids, Accutane and Retin-A.
• Do not use the device if you are photosensitive or have other diseases related to light sensitivity.
• Do not use if you suffer from metabolic conditions, such as diabetes.
• Do not use if you have had a skin peel or other skin resurfacing procedure within the last 6 – 8 weeks.
• Do not use the device if you were exposed to strong sunlight or an artificial tanning machine during the
past 30 days.
• Do not use the device if you have dark spots such as large freckles, moles or blisters on the treatment area.
• NEVER use flammable liquids such as alcohol or acetone to clean the skin before using the device.
• Do not use the device on the face above the cheek line; around the eyes, eyebrows or eyelashes as this
could cause serious eye damage.
• Do not use the device over mucous membranes as in the nose and ears
3
GB
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 3

4
GB
• The device should not be used on tattoos, permanent make up and intimate body parts such as nipples,
genitalia or around the anus.
• If you see extreme redness of the skin, blistering, or burns STOP USE IMMEDIATELY!
• Do not look directly at the light coming from the applicator and the lamp cartridge.
• Do not use the device for any purpose other than hair reduction.
• Use of the device may cause temporary skin colour changes.
• Do not apply continuous pulses (one after the other) with the applicator on any one spot on your skin during
treatment. Doing so causes extensive heat to build-up and may result in possible skin damage or scarring.
• Do not return to a previously treated spot until 10 seconds have passed. Doing so causes extensive heat to
build-up and may result in possible skin damage or scarring.
• Do not open or repair the device as it contains dangerous electrical components which may cause physical
damage.
• Do not use the device with any additional accessories that are not part of its intended use.
• Always disconnect the power cord from the wall electrical outlet after use. Note: complete power
shutdown is achieved only when the power cord is unplugged.
• Do not use the device where it can come into contact with liquids (wet environment). This can cause
electric shock.
• If the device is dropped into liquid, unplug it immediately. Do not remove the device from the liquid until
unplugged – wait at least 2 minutes to remove. Do not use the device again, contact the customer service
centre.
• Do not use the device if any parts show signs of damage. This may result in injury.
• Always keep the device away from the hair of your head to avoid accidental burns.
• Always keep the device away from objects other than the skin while treating (e.g. clothes, brushes, wires,
cords, laces, etc) to avoid accidents.
• Do Not rinse any components of the device with any kind of liquid to avoid damaging the device.
CAUTIO :
• This appliance is not intended for use by persons with reduced physical, sensory or mental capabilities
unless they have been instructed by a person responsible for their safety, according to the instructions for
use.
• This appliance can be used by persons aged from 14 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without
supervision. The effects of use on under 18s has not been tested and is unknown.
•KEEP OUT OF CHILDRE 'S REACH.
WAR I G!
Do not use this appliance near bathtubs, showers, basins or other vessels containing water.
WEEE explanation
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 4

5
GB
PRIOR TO USE
Duo Quartz set-up
1. Remove all components from the box
2. Plug the power cord to the applicator handset.
3. Only after connecting the power cord to the applicator handset, insert the plug into the electrical outlet.
4. On connecting the power, the blue/white skin level indicator lights will flash on and turn off, the green
status light will then begin flashing.
SPOT TEST
The spot test is intended to determine your skins reaction to the AFT/IPL treatment and help you select the
optimal energy level for each treatment area.
Do a spot test on each area you intend to treat 48 hours prior to the full treatment.
1. Prior to use, make sure your skin is shaved, clean and dry (free of any residue such as powders, creams,
make-up, anti-perspirants or deodorants).
Warning! NEVER use flammable liquids such as alcohol or acetone to clean the skin before using the IPL
device.
2. Set up the device following the instructions above.
3. Place the applicator treatment window on the required test area with full contact to the skin.
PARTS IDENTIFICATION
Power Button
Power adaptor ocket
Facial adaptor
Pul e button
Level Indicator light –
illuminated blue for AFT
(level 1-3) / illuminated
white for IPL (level 4 & 5)
Treatment Window
Statu Indicator LED –
illuminates green
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 5

Body Area Comfortable Energy Level
4. The device sets itself on the lowest energy level. Deliver the first pulse, on energy level 1, by pressing the
pulse button. You will see a bright flash, hear a popping noise and you may feel a mild stinging or/and heat
sensation.
5. Remove the applicator from the skin and place it on the next spot of the test area.
6. Use the power button to increase the energy level by 1. The energy level lights will light up blue (or white
for levels 4 and 5) according to the selected energy level. Deliver the second pulse, on energy level 2, by
pressing the trigger button.
7. Only if you feel comfortable repeat steps 5 to 6 until you have reached the maximum energy Level of 5.
Stop the test once you do not feel comfortable, increasing the energy level increases the risk of adverse
effects. If you see adverse effects such as severe redness or blistering stop the test immediately.
8. Wait 48 hours and examine the tested area. If the skin in the test area seems normal (no response or mild
redness) you can proceed with a full treatment in the highest comfortable energy level you tested.
If you see extreme redness, swelling or blistering, even in the low energy level settings do not do the full
treatment in that area.
ote: Do not treat full areas in energy levels you have not tested before.
Do not treat the tested area for at least 1 week after the spot test is done. Use the table below to make a note
of the energy level that suits you for different areas you wish to treat.
INSTRUCTIONS FOR USE
.B. It is recommended to carry out the Spot test (see above) at least 48hrs prior to treatment to
choose a safe treatment level for your skin.
1. Prior to use, make sure your skin is shaved, clean and dry (free of any residue such as powders, creams,
makeup, antiperspirants or deodorants).
Warning! NEVER use flammable liquids such as alcohol or acetone to clean the skin before using Duo Quartz.
2. aving followed Duo Quartz set-up steps above, press the power button to turn on the device. The LED
indicator for level 1 will illuminate.
3. The device sets itself on the lowest energy level. Use the power button to increase the energy level to reach
the level determined in the spot test and according to your convenience. The energy level lights will light
up blue (AFT)/white (IPL) according to the selected level.
4. Place the applicator treatment window on the required treatment area with full contact to the skin (the
applicator will not trigger a pulse if there is not full skin contact and the green ‘ready’ indicator light will
stop flashing but remain illuminated when the device is in good contact with the skin).
5. Dependent on the energy level selected the device can be used in two ways:
Freeglide method (AFT): This is the method used on energy levels 1-3. old the pulse button down
continuously and slowly move the device over the skin maintaining constant contact. In this mode it is
necessary to repeatedly pass the device over the same area up to 5 times to ensure maximum coverage
N.B. The higher the level the slower you will need to glide the device. This is because the more energy
released, the slower the pulse rate.
6
GB
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 6

7
GB
Single shot method (IPL): This is the recommended method to use for high energy levels 4-5. With the
treatment window in contact with the skin, press the trigger button and wait for the flash. Only shoot once
before moving the device to the next treatment area ensuring there are no gaps or overlaps in the treated
area. Wait for the status indicator LED to stop flashing (up to 3.5 seconds) before pressing the pulse button
again.
During both treatment methods you will see a bright flash, hear a popping noise and may feel a mild
stinging and/or heat sensation.
6. Repeat steps 4 and 5 until all the chosen area has been treated. The product should not be used for more
than 30 minutes at one time. After 30 minutes are up, switch the device off and unplug from the wall.
B: If the device is left on but not used for approximately 3 minutes it will automatically switch itself off. If
this has happened, press the power button to turn the device back on.
Facial treatment
Always use the precision facial adapter included.
The facial skin is a sensitive area that requires special care and caution. Make sure you follow all instructions
and safety precautions carefully in order to avoid adverse effects.
Start the treatment on level 1 and increase only if the treatment is comfortable.
The precision facial adaptor included in the pack is specifically designed to make the treatment of smaller
areas easier, such as the upper lip.
Fitting the facial adaptor
Clip the precision facial adaptor over the treatment window (aligning the curved edge
with the button on the front of the device).
Warning!
1) Do not use the device on the face above the cheek line, around the eyes, eyebrows or
eyelashes as this could cause serious eye damage.
2) Do not use the device to treat hair growth in the nose and ears (see page 4).
3) Make sure you do a spot test 48 hours prior to treatment to determine suitability. The
Spot Test can be carried out on a hair-free area such as below the ear or the side of the
neck.
Warning!
4) Use a mirror to help you place the applicator correctly on the treatment area.
5) Follow the instructions for use (see page 5) with additional care to the following specific area instructions.
ote: Facial air may be hormonal and as such, it can take more sessions to achieve a permanent hair
reduction.
Upper Lip Treatment
Place the Applicator treatment area as indicated in the picture. Repeat up to 5 times on each area.
Avoid the nostrils and lip, as these areas are more sensitive. If
necessary mask the lips with a sheet of paper.
You can “fold” your lip inward or press the lips together to achieve a
better spread treatment area.
Cheek and Jaw treatment
Place the Applicator treatment area as indicated in the picture. Treat
each area up to 5 times, moving from one side of the jaw/cheek to
the other.
eck and chin treatments
Place the Applicator treatment area as indicated in the picture. Treat each area up to 5 times, moving from
one side of the neck/chin to the other.
ote: The skin on lower third of the neck is more sensitive.
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 7

8
GB
For Male users
It is not recommend to use the product for facial treatment as this may change the facial characteristics and
result in a feminine look.
ote: Premature ageing characteristics can emerge due to complete loss of facial hair of men.
Post treatment care for facial treatment
Apply a calming lotion such as Aloe Vera.
Avoid using peeling and bleaching creams or products for at least 24 hours as this irritates the treated skin.
Avoid more than 15 minutes of direct sun exposure for at least 2 weeks post treatment. If recently treated
skin is exposed to sunlight in this time period, make sure to apply SPF 30 or higher sunscreen.
Do not wax or pluck hairs from treated areas.
Remember! It may take up to 2 weeks for the hair to grow and fall out.
Skin/Hair Type Suitability
Long Term Hair Reduction – Hair Growth Cycle
Two factors play an important role in optimal long-term hair reduction:
• air growth cycle (Anagen, Catagen and Telogen). Anagen is the growth phase while Catagen and Telogen
are the resting phases. Permanent hair reduction can only occur during the Anagen phase.
• Skin type (according to Fitzpatrick scale). Darker skin contains more melanin, which competes with the
targeted hair for energy light absorption. When more light energy is absorbed in the skin there is more risk
of adverse effects and the epidermis may get damaged.
See inside back cover for skin type and hair colour table
Treatment is very effective in skin types 1 to 4. For skin type 5, more treatment will be required to achieve the
desired results. This is because greater part of the energy delivered by the unit, will be absorbed by the skin. It
is not recommended to treat skin type 6 because most of the energy would be absorbed by the skin causing
irritation and other adverse effects. Different parts of the body will respond differently to treatment, areas
with high density of hair follicles will generally require more treatments before hair reduction is noticeable e.g
Underarms will need more treatments than the legs
As a guide:
- Darker hair will respond better to treatment
- Thick hair will see results more quickly
- The greater the contrast between the skin and hair colour (e.g pale skin, dark hair) the faster and better
the response.
air Colour Skin Type
1 2 3 4 5 6
Black Level 4/5 Level 4/5 3/4/5 3/4 1/2/3 Not suitable
Dark Brown Level 4/5 Level 4/5 3/4/5 3/4 1/2/3 Not suitable
Brown Level 4/5 Level 4/5 3/4/5 3/4 1/2/3 Not suitable
Dark Blonde Level 4/5 Level 4/5 3/4/5 3/4 1/2/3 Not suitable
White Blonde Not suitable Not suitable Not suitable Not suitable Not suitable Not suitable
Red Not suitable Not suitable Not suitable Not suitable Not suitable Not suitable
White Not suitable Not suitable Not suitable Not suitable Not suitable Not suitable
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 8

Recommended treatment protocol:
With repeated treatments over time you can expect to see cumulative hair reduction. It is important to
maintain the treatment schedule over the first 8-12 weeks followed by subsequent treatments as and when
required. Previously dormant hair follicles may become active at any time (it is only possible to treat follicles in
the growth phase). It is important to remember that results will vary with each individual and are not
immediate, evaluate results after the 8-12 week treatment program is complete.
Duo Quartz gives you the power to fight unwanted hair growth delivering long term results for perfectly
smooth skin.
For body treatment
Treatment protocol depends on Skin-type/Level selection. aving determined the appropriate level
according to the above chart and/or spot test, follow these recommendations.
Freeglide AFT - Levels 1, 2 and 3
Due to the lower energy levels treatments can be repeated up to twice a week on an on-going basis as
required. Freeglide AFT mode provides a comfortable treatment even in the most sensitive areas and with
darker skin tones. More regular treatment is required to achieve similar results to Single Shot mode
Single Shot IPL - Levels 4 and 5
Using higher levels of energy the sessions should be separated by a minimum of 2 weeks. Initially, it is
recommended to treat every two weeks for 6 treatments and then complete top-up treatments as required
with at least a two week interval. Single Shot IPL is a higher energy treatment, but can cause some discomfort
as it exposes the skin to higher temperatures during treatment. It is not recommended to use single shot
mode if you have skin type 5 – see skin tone chart on page 7.
The effect of the treatments will depend on skin type and hair colour, the results are cumulative. As you
continue to perform more treatments you should notice less hair regrowth.
• Due to hormonal or other physiological changes dormant hair follicles may become active and new hairs
can appear – maintenance hair reduction sessions may be required from time to time.
What to expect when using Duo Quartz
• A flash of light – it will not harm the eyes when the applicator is applied with full contact to the skin, on the
recommended treatment areas, but avoid looking directly at the flash.
• Fan noise – Lower than that of a hair dryer.
• A pop noise with each pulse – whenever a pulse is activated.
• A sensation of warmth – from the light energy after each pulse.
• A mild stinging sensation - similar to that of being snapped with a rubber band.
For facial treatment
Treatment protocol depends on Skin-type/Level selection. aving determined the appropriate level
according to the above chart and/or spot test, adhere to following recommendations. Follow the same
procedure as detailed above; take care not to treat moles or the lips. Use white eyeliner or a piece of paper to
protect delicate areas as necessary.
9
GB
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 9

10
GB
POSSIBLE SIDE EFFECTS
When using Duo Quartz according to the instructions for use, side effects are rare. Please ensure you treat
using an appropriate energy level (see pages 4 & 7) to decrease the likelihood of experiencing side effects.
owever, every cosmetic procedure including the usage of home use devices may cause some degree of side
effects:
CLEANING AND MAINTENANCE
Make sure to turn off and unplug unit before cleaning.
It is recommended that the applicator head cover be cleaned after every session by using a dry, clean cloth to
gently wipe the device.
Keep the device dry, Never submerge the device or any of its parts in water.
TROUBLES OOTING
ote: If you experience any problems with the device, please refer to below information to try to resolve it.
If the device does not trigger a pulse
• Make sure that the power cord is plugged properly into the handset and the electrical outlet.
• Verify there is full contact with the skin. The pulse button will activate a flash pulse only when the whole of
the treatment window is in contact with the skin
FAQ’s
Does AFT/IPL actually work?
Yes, these technologies are proven to achieve long-term hair reduction results. The use of light energy has
been well documented for over 17 years in professional journals and by well-respected institutions.
Which body areas can the device be used on?
The device is designed to remove hair everywhere below the cheek line with the most commonly treated
areas being the legs, underarms, arms and bikini line. Men should not use the device for facial treatment.
Is the device safe for use?
The device has been tested and approved by dermatologists and physicians to meet the European safety
standards for a home use device. This electronic device must be used according to the instructions for use
and user precautions.
Minor Side- Effect
• Irritation/redness – if it does not fade within 24 hours seek medical advice
• Sun Sensitivity – Avoid more than 15 minutes direct sun exposure for at
least 2 weeks post treatment.
Rare Side-Effect
Seek medical advice hould
any of the e occur
• Burns
• Scarring
• Pigment Changes
• Excessive Redness
• Swelling
Extremely Rare Side-Effect
Seek medical advice hould
any of the e occur
• Infection
• Bruising
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 10

11
GB
What effect does the device have on different coloured hair?
Duo Quartz works best on dark hair or hair that contains more melanin. Brown and light brown hair will
respond but typically will require more treatment sessions. Red hair may show some response. White, grey or
blond hair show limited response. Nevertheless, some users have noted hair reduction after multiple
treatment sessions.
Does it hurt to use the device?
Some users may experience discomfort (when dealing with thicker and darker hair) but this discomfort
diminishes once the session is completed. When correctly used most users feel a slight mild
stinging or/and heat sensation at the time of the pulse light similar to that of snapping an elastic band.
When are results from the device achieved?
Results are not immediate, typically after two weeks many of the hairs in the treated area will simply fall out.
As the hair grows in three different stages and only hairs in the active growth phase will be affected, multiple
sessions are required to achieve the desired result. Results are cumulative; as you continue your treatment
programme you will notice less and less hair regrowth.
Will my hair grow back after a treatment?
It is not possible to successfully treat all hair follicles successfully in a single treatment. The results are
cumulative and you will notice an improvement in the results the more treatments you complete.
Successfully disabling hair follicles is dependent on the growth phase at the time of treatment, so a number
of treatments over a period of time yield the most effective cumulative results. Follow the initial course of
treatments until the end and top-up as often as necessary.
How long after sun exposure can the device be used?
It is recommended to wait four weeks after unprotected sun exposure. Tanned skin contains more Melanin
that can increase the risk for adverse effects.
Should I pull the hair out as part of or after the treatment sessions?
No. within 3 weeks the hair will naturally and gradually fall out. Not all the hairs are affected by one treatment
because of the hair growth cycle and multiple treatments are required to reach the desired result.
Is long term use of the device dangerous for my skin?
The use of light and laser energy has been well documented for over 18 years. No side-effects or damage
from long term use has been reported during that time.
Can the device be used to remove facial hair such as chin hair?
Yes, the device may be used below the cheek line, on the upper lip, cheek, jaw, chin and neck. Do not use the
device near your eyes! Men should not use the device for facial treatment. Always use the facial adapter
provided.
Can men use the device?
Yes, IPL/AFT is suitable for men; however men should not use the device for facial treatment. Male body hair,
especially on the chest will generally require more hair reduction sessions.
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 11

SPECIFICATIONS
Emitted Light Spectrum: 480nm~1200nm Max.
Emitted Energy Flux: 5 [Joules/cm²]
Selectable Energy Levels: 5 levels
Treatment Area (regular window): 3 [cm²]
Max pulses in lamp: up to 100,000
Power Supply: 100-240 VAC, 50-60 z
Technology: ome use IPL and AFT
Storage and Tran port Condition
Temperature
umidity
Pressure
-15 degree ~ 55 degree
10~90%r
50~105KPa
Operating Condition
Temperature
umidity
Max Operating Altitude
10 degree~35 degree
35~75%r
70~105KPa
12
GB
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 12

TWO YEAR GUARANTEE
oMedics guarantees this product from defect in material and workmanship for a period of 2 years from the
date of purchase, except as noted below. This oMedics product guarantee does not cover damage caused
by misuse or abuse; accident; the attachment of any unauthorised accessory; alteration to the product; or any
other conditions whatsoever that are beyond the control of oMedics. This guarantee is eff ective only if the
product is purchased and operated in the UK / EU. A product that requires modication or adaptation to
enable it to operate in any country other than the country for which it was designed, manufactured,
approved and / or authorised, or repair of products damaged by these modications is not covered under this
guarantee. oMedics shall no t be responsible for any type of incidental, consequential or special damages.
To obtain guarantee service on your product, return the product post-paid to the oMedics Service Centre at
the address on the back of this manual along with your dated sales receipt (as proof of purchase). Upon
receipt, oMedics will repair or replace, as appropriate, your product and return it to you, post-paid.
Guarantee is solely through oMedics Service Centre. Service of this product by anyone other than the
oMedics Service Centre voids the guarantee. This guarantee does not a ffect your statutory rights.
13
GB
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 13

IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 14

Do ot use
Duo Quartz
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 15

IB-IPL 300GB-0116-01
120 DAY MONEY BACK GUARANTEE
UK & Ireland
This product is sold with a 120 day saisfacio guara tee, if you are ot
completely saisied with the product ater usi g it for 120 days you ca
simply retur the product for a refu d. I order to retur the product, please
email support@ho edics.co.uk or call 01732 378557 to be issued with a
retur s authorisaio .
The 120 day saisfacio guara tee is valid o all products that are retur ed
at least 120 days ater purchase a d o more tha 200 days ater purchase
with the origi al receipt, o ly 1 claim per household will be accepted.
HoMedics Group Limited reserves the right to retur u its with expired
cartridges without refu d. A y retur s received outside of the valid refu d
wi dow are ot eligible for a refu d. A y request to retur items to the
se der if they later realise they have ot met these co diio s will be at the
se der’s expe se. This does ot afect your statutory rights.
HoMedics Group Li ited,
Somerhill Busi ess Park,
Five Oak Gree Road,
To bridge, Ke t TN11 0GP, UK
Customer Service:
[e-mail]
Tel: [phone]
www.homedics.co.uk
IB-IPLHH300GB-0116-01.q p_Layout 1 11/01/2016 09:05 Page 16