HP ID5220N User manual

Service Manual
HP High-Definition
Lamp DLP™ TV
ID5220N

ii
Preface
This manual contains service instructions for the HP 52-inch ID5220N lamp driven rear projection television.
The maintenance procedures in this manual are intended to help isolate defective parts and replace them in the
field or in a Service Depot Environment. The procedures provide instructions for disassembly and
troubleshooting to the board level. There is no intent to service this product at the component level at the
authorized servicer’s location. Circuit boards will be returned to a central location for component-level repair.
This manual is copyrighted and all rights are reserved. This product may not, in whole or in part, be copied,
photocopied, translated, or reduced to any electronic or machine-readable form without prior written consent,
except for copies retained by the purchaser for backup purposes.
This manual includes basic specifications, descriptions of major system assemblies and components, and a
troubleshooting section containing information on how to detect and correct errors. The manual also includes a
flowchart for checking, locating, and replacing board assemblies, to aid users in returning the television to safe,
normal operating condition.
NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, IS MADE WITH RESPECT TO
THIS DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE.
In no event will the vendor be liable for direct, indirect, special, incidental, or consequential damages arising out
of the use or inability to use this product or documentation.
NOTICES:
The information found in this manual is subject to change without prior notice. Any subsequent changes made in
the data herein will be incorporated in later editions.
Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby
Laboratories.
PictBridge is a trademark.
REVISION HISTORY:
Rev.A – Initial release. September 2006.
Rev. B – Updated the using the service menu procedure. Updated the removing the rear cover procedure.
Added information on how to reset the television. Added cautions about lamp life. Corrected two typos in the
PhotoViewer flow chart. October 2006.

iii
Safety, Regulatory, and Important Information
Service by Qualified Personnel Only
WARNING!
This manual is for use by qualified service personnel only. All servicing should be referred to qualified
service personnel. To prevent injury, under no circumstances should anyone other than qualified service
personnel attempt to remove the cover of any television or service it.
Power Safety
WARNING!
Before performing any type of service or repair on any television, turn the unit off and disconnect its AC
power cord from the power source.
Mercury Safety
WARNING!
Hg
This TV lamp contains a small amount of mercury. If the lamp breaks, adequately ventilate the area
where the breakage occurred, discard any nearby food and drink, and thoroughly clean the table surface
around the television. Wash your hands after cleaning the area or handling a broken lamp. Disposal of
this lamp may be regulated due to environmental considerations. For disposal and recycling information,
contact your local authorities or the Electronic Industries Alliance at www.eiae.org. You can find safety
information about the lamp at this web address:
www.hp.com/hpinfo/globalcitizenship/environment/productdata.
Lamp Life
CAUTION:
•Do not disconnect power until the television has cooled and the fan stops running – up to three
minutes after turning it off. Otherwise, you might shorten the life of the lamp.
•When power is removed from the television, wait more than two minutes before attempting to turn
on the television. Otherwise, you might shorten the life of the lamp.

iv
Regulatory Information
This section presents information that shows how your TV complies with regulations in certain regions. Any
modifications to your TV not expressly approved by HP could void the authority to operate the TV in these regions.
U.S.A.
This equipment has been tested and found to comply with the limits for a Class B device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
This digital television is capable of receiving analog basic, digital basic and digital premium cable television
programming by direct connection to a cable system providing such programming. A security card provided by your
cable operator is required to view encrypted digital programming. Certain advanced interactive digital cable services
such as video-on-demand, a cable operator’s enhanced program guide and data enhanced services may require
the use of a set-top box. For more information call your local cable operator.
Responsible Party
Manufacturer: Hewlett-Packard
Responsible Party: Hewlett-Packard
Address: Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304
Telephone: [phone]
Regulatory Model Number (1): CRVSB-06HG (for lamp HP ID5220N)
(1) For regulatory purposes, these products are assigned a Regulatory Model Number. This number should not be
confused with the trade name (HP Pavilion HD) or the product number EX543AA.

v
Table of Contents
Preface.................................................................................................................................................................... ii
NOTICES: ................................................................................................................................................ii
REVISION HISTORY:..............................................................................................................................ii
Safety, Regulatory, and Important Information................................................................................................. iii
Service by Qualified Personnel Only...............................................................................................................iii
Power Safety ...................................................................................................................................................iii
Mercury Safety ................................................................................................................................................iii
Lamp Life.........................................................................................................................................................iii
Regulatory Information....................................................................................................................................iv
U.S.A.......................................................................................................................................................iv
Responsible Party ...........................................................................................................................................iv
Chapter 1 Model Specifications........................................................................................................................... 1
Chapter 2 Technical Specifications..................................................................................................................... 3
Lamp ............................................................................................................................................................... 3
Microdisplay .................................................................................................................................................... 3
Color Wheel..................................................................................................................................................... 4
Screen Image .................................................................................................................................................. 4
Input Signal Characteristics ............................................................................................................................ 4
Audio System .................................................................................................................................................. 4
Physical ........................................................................................................................................................... 4
Block Diagram ................................................................................................................................................. 5
Chapter 3 Disassembly Procedures.................................................................................................................... 7
Required Tools ................................................................................................................................................ 7
General Repair Procedure .............................................................................................................................. 8
Part Replacement Chart.................................................................................................................................. 9
Procedures for All TVs .................................................................................................................................. 10
Removing the Rear Cover .................................................................................................................... 10
Removing the Lamp Chassis Assembly ............................................................................................... 11
Opening the Chassis Assembly to Access the Power Supply and Ballast Module.............................. 13
Removing the Power Supply, Fan, and Lamp Ballast Modules............................................................ 15
Removing the Power Supply Module.................................................................................................... 19
Removing the Lamp TV DCR and Main Board Modules ...................................................................... 20
Removing the Fan Assembly................................................................................................................ 23
Removing the Light Engine................................................................................................................... 25
Removing the Light Engine Cooling Fan .............................................................................................. 27
Removing the Side I/O Module............................................................................................................. 30
Removing the Mask and Screen Assembly.......................................................................................... 31
Removing and Replacing the Fresnel and Lenticular Assembly .......................................................... 33
Removing and Replacing the Speakers ............................................................................................... 34
Removing and Replacing the Front Switch Assembly.......................................................................... 35

vi
Removing and Replacing the Front Button Assembly .......................................................................... 36
Removing and Replacing the Front Button Mounting Assembly .......................................................... 37
Removing the Media Card Reader ....................................................................................................... 38
Removing the Lamp Module................................................................................................................. 39
Chapter 4 Troubleshooting ................................................................................................................................ 41
Troubleshooting Flowcharts .......................................................................................................................... 41
Power — Power-On Problems.............................................................................................................. 41
Power — TV Shutting Down ................................................................................................................. 42
Audio — No Audio ................................................................................................................................ 43
Audio — Bad Audio............................................................................................................................... 44
Video — Input Problems (All) ............................................................................................................... 45
Video — Input Problems (Select) ......................................................................................................... 46
Video — Display Problems ................................................................................................................... 47
Remote Control Problems & Keypad Problems ................................................................................... 48
Photo Viewer — Media Card Reader / Photo Viewer Problems........................................................... 49
Photo Viewer — PictBridge & Printing Problems ................................................................................. 50
LED Error Codes ........................................................................................................................................... 51
Chapter 5 Using the Service Menu & Resetting the TV................................................................................... 53
Using the Service Menu ................................................................................................................................ 53
Resetting the Television ................................................................................................................................ 53
Unplugging to Reset ............................................................................................................................. 53
Using the Power Button to Reset.......................................................................................................... 53
Chapter 6 Upgrading the Firmware ................................................................................................................... 55
Chapter 7 Service Testing and Qualification.................................................................................................... 57
I/O Check Procedure..................................................................................................................................... 58
Aligning the Light Engine .............................................................................................................................. 60
Appendix A Exploded Overviews ...................................................................................................................... 63
Packaging Assembly..................................................................................................................................... 63
Packaging Assembly Parts List ............................................................................................................ 64
Top-Level Assembly 1................................................................................................................................... 65
Top-Level Assembly 1 Parts List .......................................................................................................... 71
Internal Parts......................................................................................................................................... 71
Top-Level Assembly 2................................................................................................................................... 75
Top-Level Assembly 2 Parts List .......................................................................................................... 83
Lamp Chassis Assembly............................................................................................................................... 85
Lamp Chassis Assembly Parts List ...................................................................................................... 86
Appendix B Master HP Parts List ...................................................................................................................... 89

Model Specifications 1
Chapter 1
Model Specifications
Because HP continually improves its products, the following specifications are subject to change. For the latest
specifications, visit the HP website at www.hpshopping.com.
Screen 52” diagonal size, 16:9 widescreen
Size 50” x 37” x 15”
Weight
(without stand, if applicable)
< 85 lbs
Resolution 480i/480p/720p
Technology DLP™ featuring HP Visual Fidelity technology
Dual picture with dual tuner (PIP)
Dark Video Enhancement
Connection panel Accessible from rear and side
RF inputs 1 antenna (F-type), 1 cable (F-type)
Video inputs 2 HDMI, 2 component video (YPbPr), 2 S-Video
3 composite video (2 rear I/O, 1 side I/O)
Audio inputs 6 stereo (left and right RCA connectors)
Audio outputs 1 stereo (left and right RCA), adjustable level, 1 S/P DIF
CableCARD™ CableCARD™ ready
Service connectors Media reader: used for updates via compact flash
Five-pin service connector
Video compatibility Antenna: NTSC, ATSC, 480i/p, 720p
Cable: NTSC, ATSC, QAM, ClearQAM, 480i/p, 720p
Composite/S-Video: NTSC, 480i
Component: 480i/p, 720p
HDMI: 480i/p, 720p
Audio features 2-channel stereo sound system, 15 watts per channel
Left and right full-range stereo speakers
Audio functions Volume control , mute, balance, treble, bass, virtual surround sound
MTS Mono, Stereo, SAP
Lamp 150 W; 6000-hour average lamp life (to half of original brightness)
Security V-chip for antenna and cable inputs, parental lock prevents viewing of unapproved
content and channels
Power 120 V nominal at 60 Hz, 300 W maximum,
Environment Operating: Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 85% RH, non-condensing
Altitude: up to 10,000 ft (3,000 m) up to 77 °F (25 °C )
Storage: Temperature: –22 to 140 °F (–30 to 60 °C)
Humidity: 10 to 90% RH, non-condensing
Altitude: up to 10,000 ft (3000 m)

2 Model Specifications

Technical Specifications 3
Chapter 2
Technical Specifications
To identify the model of a particular television, locate the model number on the front of the unit, or the label on
the back.
Model Numbers Basic Description
ID5220N Screen size: 52”, 16:9 aspect ratio
DMD resolution: 1280 x 720
Tuner, NTSC, ATSC, ClearQAM
Light engine: Lamp-driven
Lamp
Manufacturer Phoenix
Electrode gap 1.1 mm (Open type) with ellipse reflector E23
Wattage 150 Wdc UHP Lamp
Rated Life 6000 hrs (typical) / 150 W (based on lamp specification)
Lamp replacement
barrier
With warning label "DANGER: RISK OF EXPLOSION. REPLACE LAMP IN
ACCORDANCE WITH ALL MANUFACTURER'S INSTRUCTIONS”
Microdisplay
Manufacturer Texas Instruments
Type HD5 DMD chip
Size 0.45 inch
Active pixels 640 (H) x 720 (V) diamond pixels
Total pixels 1280 (H) x 720 (V) pixels

4 Technical Specifications
Color Wheel
Type 6 segments including SLR (spoke light recapture)
Motor 2.17 in (55 mm) diameter
Spin speed 10,800 RPM/NTSC
Screen Image
Screen size 52 in (1320.0 mm)
Aspect ratio 16:9
Input Signal Characteristics
Compatibility HDMI, NTSC, ATSC, S-Video, (Y/C), composite video
Audio System
Power amplifier
(satellite)
Power 15 W RMS/THD = 10%, R = 4 Ohm at 400 Hz
Frequency response 125 Hz to 15 kHz
Physical
Dimensions
(H x W x D)
50” x 37” x 15”
Weight
(television only)
< 85 lbs

Technical Specifications 5
Block Diagram

6 Technical Specifications

Disassembly Procedures 7
Chapter 3
Disassembly Procedures
This chapter describes how to disassemble the TV’s components and subsystems.
WARNING!
Before performing any type of service or repair on any television, turn the unit off and disconnect its AC
power cord from the power source.
Required Tools
T10 Torx screwdriver
Philips screwdriver
½-in nut driver
Adjustable wrench
Needlenose pliers
Cutter for plastic ties
(or equivalent)
Lens cover
Memory device (compact flash, USB memory stick, etc.)

8 Disassembly Procedures
General Repair Procedure
Follow this general procedure in servicing the TV.
1. Use this manual’s troubleshooting information to find the assembly that is the probable cause of the
observed/reported problem — see “Troubleshooting Flowcharts” on page 41 and “LED Error Codes” on
page 51.
2. Once you know the assembly to replace, use the “Part Replacement Chart” on page 9 to determine the
parts you’ll need.
3. Use the following list to find the procedure for replacing the assembly.
4. When repair is complete, use the qualification procedures on page 57 to verify that the TV has been
returned to proper operating condition.
Procedures
•"Removing the Rear Cover” — page 10
•“Removing the Lamp Chassis Assembly” — page 11
•“Opening the Chassis Assembly to Access the Power Supply and Ballast Module ” — page 13
•“Removing the Power Supply, Fan, and Lamp Ballast Modules ” — page 15
•“Removing the Power Supply Module” — page 19
•“Removing the Lamp TV DCR and Main Board Modules ” — page 20
•“Removing the Fan Assembly” — page 23
•“Removing the Light Engine” — page 25
•“Removing the Light Engine Cooling Fan” — page 27
•“Removing the Side I/O Module” — page 30
•“Removing the Mask and Screen Assembly” — page 31
•“Removing and Replacing the Fresnel and Lenticular Assembly” — page 33
•“Removing and Replacing the Speakers” — page 34
•“Removing and Replacing the Front Switch Assembly” — page 35
•“Removing and Replacing the Front Button Assembly” — page 36
•“Removing and Replacing the Front Button Mounting Assembly” — page 37
•“Removing the Media Card Reader” — page 38
•“Removing the Lamp Module” — page 39

Disassembly Procedures 9
Part Replacement Chart
The following chart shows the components you will need to replace when replacing a particular assembly.
Note: Reassembly is generally done using the same procedure as disassembly, but in reverse order, except where
noted at the end of the disassembly instructions.

10 Disassembly Procedures
Procedures for All TVs
Removing the Rear Cover
1. Remove the thirteen #10 Torx screws from the back of the TV, as indicated below. Remove the strap mount
using the adjustable wrench (not indicated).
2. Remove the rear cover.
Lamp Chassis

Disassembly Procedures 11
Removing the Lamp Chassis Assembly
1. Remove the two screws holding the corner brackets and remove the brackets.
2. Unplug the side connectors.
CAUTION:
Be careful not to pull on the connectors or cables.
3. Pull the chassis partway out of the unit to access the speaker cables and connections.

12 Disassembly Procedures
4. Unplug the speaker connectors.
CAUTION:
Be careful not to pull on the connectors or cables.
5. Place the interlock switch inside the chassis.
6. Slowly pull the chassis straight back and remove it from the TV.

Disassembly Procedures 13
Opening the Chassis Assembly to Access the Power Supply and Ballast
Module
1. Remove the two #10 Torx screws.
2. Remove the two ½-inch F56 nuts securing the “F” connectors to the plate, the two strain relief screws, and
the five Philips screws along the top of the chassis cover plate.
#10 Torx screws
5 Philips
fasteners
Strain relief
screws
½-inch F56 nuts

14 Disassembly Procedures
3. Remove the 18 #10 Torx screws from the top of the enclosure, and disconnect the ballast power cable from
the cable holder.