
lp-586 Rev. 000 Rel. 001 Date 2.12.18
18
Ultra Thin Hydronic Fan Coil
Limited Five (5) Year Warranty
For Residential and Commercial Use
HTP warrants each ultra thin hydronic fan coil and its components
to be free from defects in materials and workmanship according
to the following terms, conditions, and time periods. UNLESS
OTHERWISE NOTED THESE WARRANTIES COMMENCE ON THE DATE
OF INSTALLATION. This limited warranty is only available to the
original consumer purchaser (hereinafter “Owner”) of the fan coil,
and is non-transferable.
COVERAGE
A. During the rst year after the original date of installation in the
dwelling, HTP warrants that it will repair or replace, at its option, any
defective or malfunctioning component of the hydronic fan coil that
is found to have failed due to manufacturer’s defect. Replacement
components will be warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water
from the fan coil within the above-stated warranty periods due to
defective material or workmanship, malfunction or failure to comply
with the above warranty, with such defect or malfunctioning having
been veried by an authorized HTP representative, HTP will replace
the defective or malfunctioning fan coil with a replacement of the
nearest comparable model available at the time of replacement. The
replacement fan coil will be warranted for the unexpired portion of
the applicable warranty period of the original fan coil.
C. In the event of a leakage of water of a replacement fan coil due
to defective material or workmanship, malfunction, or failure to
comply with the above warranty, HTP reserves the right to refund
to the Owner the published wholesale price available at the date of
manufacture of the original fan coil.
D. If, at the time of a request for service the Owner cannot
provide a copy of the original sales receipt or the warranty card
registration, the warranty period for the fan coil shall then be
deemed to have commenced thirty (30) days after the date of
manufacture of the fan coil and NOT the date of installation of
the fan coil.
E. If government regulations, industry certication, or similar
standards require the replacement fan coil or component(s) to
have features not found in the defective fan coil or component(s),
the Owner will be charged the difference in price represented by
those required features. If the Owner pays the price difference for
those required features and/or to upgrade the size and/or other
features available on a new replacement fan coil or component(s),
the Owner will also receive a complete new limited warranty for
that replacement fan coil or component(s).
F. This warranty extends only to fan coils utilized in applications
that have been properly installed by qualied professionals
based upon the manufacturer’s installation instructions.
G. It is expressly agreed between HTP and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
H. HTP will not accept claims from the Owner for labor costs incurred
by any person as a result of the repair, replacement, removal, or
reinstallation of a fan coil or any component thereof.
OWNER RESPONSIBILITIES
The Owner or Installer must:
1. Maintain the fan coil in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions.
Preventive maintenance can help avoid any unnecessary breakdown
of the fan coil.
2. Maintain all related system components in good operating
condition.
3. Keep the fan coil free of damaging scale deposits.
4. Make provisions so if the fan coil or any component or
connection thereto should leak, the resulting ow of water will
not cause damage to the area in which it is installed.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any fan coil purchased from an unauthorized dealer.
2. Any fan coil not installed by a qualied heating installer/service
technician, or installations that do not conform to any applicable
national or local building codes.
3. Service trips to teach the Owner how to install, use, maintain, or
to bring the fan coil installation into compliance with local building
codes and regulations.
4. Failure to locate the fan coil in an area where leakage of the fan
coil or water line connections will not result in damage to the area
adjacent to the fan coil or lower oors of the structure.
5. Any failed components of the system not manufactured by HTP as
part of the fan coil.
6. Fan coils repaired or altered without the prior written approval of
HTP.
7. Damages, malfunctions, or failures resulting from improper
installation, or failure to install the fan coil in accordance with
applicable building codes/ordinances or good plumbing and
electrical trade practices; or failure to operate and maintain the fan
coil in accordance with the manufacturer’s provided instructions.
8. Damages, malfunctions, or failures resulting from failure to operate
the fan coil at pressures not exceeding the working pressure shown
on the rating label.
9. Failure or performance problems caused by improper sizing of the
fan coil or piping, electric service voltage, wiring or fusing.
10. Damages, malfunctions, or failures caused by operating the
fan coil with modied, altered, or unapproved components, or any
component / attachment not supplied by HTP.
11. Damages, malfunctions, or failures caused by abuse, accident,
re, ood, freeze, lightning, acts of God and the like.
12. Failure of the fan coil due to the accumulation of solid materials
or lime deposits.
13. Any damage or failure resulting from improper water chemistry.
WATER CHEMISTRY REQUIREMENTS – Sodium less than 20mGL.
Water pH between 6.0 and 8.0. Hardness less than 7 grains. Chlorine
concentration less than 100 ppm.
14. Fan coils replaced for cosmetic reasons due to damages to the
exterior (scratches, dents, etc.)
15. Components of the fan coil that are not defective, but must be
replaced during the warranty period as a result of reasonable wear
and tear.
16. Components of the fan coil that are subject to warranties, if any,
given by their manufacturers. HTP does not adopt these warranties.
17. Fan coils installed outside the fty states (and the District of
Columbia) of the United States of America and Canada.
18. Fan coils moved from the original installation location.
19. Fan coils that have had their rating labels removed.
20. Any labor charges incurred by any person in connection with
the examination or replacement of a fan coil or parts claimed by the
Owner to be defective.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made immediately upon
nding the issue. First, please consult the HTP Warranty Wizard
(http://www.htproducts.com/Warranty-Wizard.html) to check
warranty eligibility. You may also contact HTP Technical Support
at 1-800-323-9651 for questions or assistance. Warranty coverage
requires review and approval of the issue with HTP Technical Support
or through the Warranty Wizard prior to a full unit replacement. Any
claim for warranty reimbursement will be rejected if prior approval
from HTP is not obtained in advance of a full unit replacement. Final
determination will be made as part of the warranty claim process.
When submitting a warranty claim the following items are
required: