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Warranty
IcyBreeze products and accessories are guaranteed against manufacturing defects for 90 days from
the original date of purchase. IcyBreeze’s sole obligation in the event of such defects during this period
is to repair or replace the defective item with a comparable item at IcyBreeze’s sole discretion. Except
for such repair or replacement, the sale, processing or other handling of this product is without warran-
ty, condition or other liability even though the defect or loss may be caused by negligence or other fault.
Damage resulting from use, accident, or normal wear and tear is not covered by this or any warranty.
IcyBreeze assumes no liability for any accident, injury, death, loss, or other claim related to or resulting
from the use of this product. In no event shall IcyBreeze be liable for incidental or consequential dam-
ages relating to or resulting from the use of this product or any of its parts or accessories. This limited
warranty covers all defects encountered in normal use of the products, and does not apply in the case
of loss of or damage to the product due to abuse, mishandling, improper installation by you, improper
packaging by you, alteration, accident, failure to follow operating, maintenance or environmental in-
structions prescribed in IcyBreeze’s user manual, use of parts or supplies that cause damage to the
product, or services performed by someone other than IcyBreeze or an IcyBreeze authorized service
provider for the product. Returns or replacements of products and/or accessories may be subject to
shipping, handling, replacement and/or restocking fees.
Return Policy
An Icybreeze unit and/or accessories may be returned for credit or refund within
30 days from date of purchase. Units being returned must be in resell-able con-
dition. Damaged units are not eligible for return or refund. IcyBreeze reserves the
right to review each return request based on its sole discretion.
Step One: Call IcyBreeze To process a return
Call us at 918-970-2300 or 1 (855) 216 6300 during ofce hours between 8 am
to 5 pm CST to rst obtain a return authorization. We will help you with steps
needed to properly return a unit.
Step Two: Shipping the unit back to IcyBreeze
The unit being returned should be packed in an appropriately prepared box or in
our original manufacturer’s box, complete with the owner’s manual and all compo-
nents (if applicable). A copy of the original order showing purchase and the return
authorization with reason for return must accompany the article. Please do not
mail purchase information in letter form under separate cover. Shipping should be
prepaid. We can’t accept COD shipments at our facility. We won’t refund shipping
costs unless it is a manufacturers defect.
All returns must be shipped to:
IcyBreeze, LLC Attn: Returns Department 14989 S. Grant St. Bixby, OK 74008
Step Three: Processing the credit
The original credit card used to make the purchase will be credited the purchase
price plus any tax charged.
WARRANTY AND RETURN POLICY
